I had a very disappointing experience at this drive-through. The employee who assisted me was rude, dismissive, and unprofessional throughout the interaction. I understand that customer service can be challenging, but every customer deserves to be treated with courtesy and respect. The tone of the conversation made me feel unwelcome, and my questions were met with impatience instead of helpful service. This experience did not reflect the level of professionalism I expect from a business. I hope management addresses this issue by providing additional customer service training so future customers have a better experience. Coffee bean has better customer service read more

This Starbucks is our go-to stop on the way to San Diego -- conveniently located right off the freeway. I had a decaf latte with almond milk and a lemon loaf, both of which were enjoyable and satisfying. Quick service and consistent quality make it a reliable favorite for our road trips. read more

Starbucks - Coffee & Tea Near Me - Perris, California

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I have been coming to this Starbucks for 6 months now and not once have I received any rude treatment or negative attitude from any of the Baristas or the manager here. Be it drive thru or walk up. Quite the opposite, these baristas and manager have been so incredible to me. They have been incredibly patient with my app problems. They have served me my coffee with so much kindness. I am nobody special but they have made me feel seen and heard. Something that is very hard to find in any company these days because hard working employees are usually undervalued. These guys work hard with smiles on their faces and I love it. This location is small but they work hard and it shows because it's always been clean and I've seen the daily hustle. I hope they also get to have a little fun while working so they can continue to love their jobs. I have never received a wrong drink or a poorly made drink at this location and I come here a lot, but it really wouldn't matter because we all make mistakes and we learn. The most important thing is that these are great people working as a team to accomplish so much in this crazy coffee starved world. I know when I come here I am getting the best service and smiles. A clean restroom of needed. They only have a few tables but that ok. It's in a shopping center, just go shopping after you get your coffee. Best of all, I know I'm going to get great service. Amazing teamwork everyone. read more

Starbucks - Coffee & Tea Near Me - Perris, California

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OK, another bad review for this location! If it's not the barista's bad attitude, it's the bad drink drinks! I should have learned my lesson with this place because every single time I go I have a horrible experience I go to this location all the time and my cup is always filled all the way this was just plain ridiculous and why am I being charged for a Venti when it's literally not even half a cup. I took my drink back in and the little white girl with curly hair wanted to argue with me and say that if I wanted my cup all the way filled up, I have to have more ice OK so you're telling me that you're basically scamming people with a cup full of ice I like my drink a certain way and it is never made correctly. They swear like it's coming out of their pocket or something and it's gonna affect their paycheck by making the drinks how people ask for them she said in order for me to have more liquid in my cup. I have to add more milk and more ice. Just a bunch of teenyboppers working in there with bad attitudes. Do not waste your time coming here the girl behind me literally got out the drive-through just like I did and had to go and get her drink remade. Just go to Menifee off of Newport. It's great every single time. read more

Starbucks - Drink - Coffee & Tea Near Me - Perris, California

The Paris location never disappoints. Staff is friendly and they haven't messed up my order yet. Let me put you up on game on this little gem. It's a Venti latte with shots of brown sugar with salted caramel cold foam added on top. Try it! It's delicious. read more

Starbucks - Venti Latte to go - Coffee & Tea Near Me - Perris, California

I go to this starbucks often, as it is close to my house and it's conveniently right by the freeway when i'm in a rush. Unfortunately, it seems to be an issue every time that i order an unblended drink. The cup is always almost full of ice. Now although this may not seem like a critical issue, it becomes quite irritating when i'm paying almost 9 dollars for my coffee just to find out the cup is 90% full of ice, and within 4 sips my 9 dollars are gone. This may not bother many people but after a while it has really become an inconvenience. I hope this review can help those who may find this as much as an inconvenience as me. Apart from that, I have no complaints about the service. I haven't had many issues with employee attitude, infact they're quite friendly and patient. At times they may be evidently stressed which is normal as it gets quite busy, but what's good service without customer satisfaction? Anyway, just ask for light ice if you want a regular portion of ice whenever you come here. Also, the inside is a bit small but cute. read more

Starbucks - Iced Brown Sugar Oatmilk Shaken Espresso - Coffee & Tea Near Me - Perris, California

At this location the Starbucks team were very friendly and professional the drinks were very good, very good experience thanks to Sarelia

I've never had a matcha this bad.... It's supposed to be a lavender foam oat milk matcha latte. There's barely any foam and the matcha has so many chunks... I've tried mixing it in but it's not dissolving. 2 stars because I still enjoy this location this was just not it.. read more

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I hate coming here they are not kind people. And they ALWAYS get my drink wrong. And instead of swirling in the sauces at the bottom of my drink they send a supervisor out to argue with me about it and make me pull around and wait even longer just for them to not remake the drinks but to dump it in another cup. I'm currently waiting for my second remake read more

I hated this location. I bought a brown sugar oatmeal espresso which was the worse one I ever had

Went through the drive thru after mass on July 4th weeks ago. There weren't any other cars in line at about 7:30 am. We ordered at the speaker instead of through the mobile app like we normally do. The employee who took our orders was so peppy, and we were at the window for less than 5 minutes. Our orders of carmel macchiato and vanilla bean frappuccino were made perfectly as we had ordered. Peppy, quick, efficient and correct! YAY! read more

Starbucks - Starbucks entrance. We actually used the drive thru. - Coffee & Tea Near Me - Perris, California

Last resort option!! But we always make mobile orders at this location and yet they still can't get the order down. I'm not sure if it's always new workers in training or if they really don't care about customer service!! Talk about water down and no flavor coffee is wild to me. Especially when it's a late night snack or a sweet tooth run you think it's going to be on point and hit the spot but yet first sip is just a disappointment. Next time I hope they make the next drinks with some Starbucks spirt because they need to go back to school if they aren't interested in their job they applied for! I'd rate my drink a negative if I could just so you know how poorly service and our drinks were! read more

I hope people look at reviews when going to starbucks because ive came here twice already at this location. The drinks are so poorly made and taste so bad. I got my usual order and it tasted like watered down caramel. The second i came i got a refresher and the fruit tasted rotten and the drink itself was not good. read more

My order was estimated to be picked up at 10:43, they heated up my danishes at 10:20. I arrived at 10:35 to my danishes sitting on the counter cold. Had to reheat them. They should've just heated them when the customer arrived. I'm waiting for my drinks still.... read more

Starbucks - Coffee & Tea Near Me - Perris, California

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The worst Starbucks in the whole world and I'm not over exaggerating this. I've lived by this Starbucks since 3 years and every time I have went and is was alot and Uber eats from This location it was WRONG, COLD, BURNT, SLOPPY,OUT OF STOCK. But mainly wrong. Every single time. It's really a shame cause not only these problems but the workers are so rude and careless it actually makes me sad they make you feel like it's you're fault they made you're drink wrong! if I'm paying 6$ for a hot coffee the least you can do is make it right I'm so tired of this location I go to the one in Menifee instead most of the time what's sad is this location is less than a mile from me so I have to go 3 miles up to get a REAL Starbucks coffee and normal customer service this will be my last time giving this Starbucks a try! Waste of money! And time! read more

Everything was great from customer service to the drinks. The only reason I gave a 4* is there was no restroom available and ordering at register was unavailable. read more

This is my Starbucks family. They always have the most upbeat attitude. I can honestly say I LOVE THE ENTIRE STAFF" Their customer service is the best. They go out their way even when YOU as the customer make a mistake and fix it for you. Not once do they say YOU ordered it this way. They kindly smile and apologize even if it was your fault. Many thanks to them because believe it or not when my face needs a smile they are always there. I moved out of the area but still continue to go to them. Even though I may have a Starbucks 5mins away, the 20min drive for a place you constantly go and they remember your drink exactly how you like it? If that's not love or going above and beyond? I just don't what is!' read more

Starbucks - Staff - Coffee & Tea Near Me - Perris, California

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Starbucks Yucaipa,Cal is always a great experience with friendly servers,fresh properly made drinks and a relaxing ambiance in their cafe! read more

Starbucks - the inside of a starbucks coffee shop - Coffee & Tea Near Me - Perris, California

Coffee looked like it spilled and they didn't bother to clean off the cup or refill it. Food was also cold and falling apart

This is the 2nd time I've gone to this location and my cup smells like perfume or lotion from the worker. It makes everything taste like perfume, so disgusting!! They should not be allowed to wear scented products while working with food/ drinks read more

25 minutes for coffee. Now I'm late to work. No suggestions just uncomfortable facts.

Shoutout to Ashley! The coffee is perfect every time and the service is always friendly n welcoming!

My wife and I decided to ho look at Christmas lights. Our first stop being Starbucks. We both ordered hot coffees. At the window you usually get the smile and someone greeting you or some other nice gesture. Well, not there! I was handed the first of 2 identical cups. I ask the employee as he is handed me the coffee which one it was, as my wife and I ordered different styles. He said. "I don't know, I 'm not looking at the label." So my wife had to turn on the light to see which coffee it was. Wow, not very nice, polite, or knowledgeable. No wonder the 2.5 rating from almost two hundred people. Time to raise your standards people. Merry Christmas! read more

I always stop at this Starbucks on my way to work on some mornings. I appreciate the greeting as I step in shop, the speediness and they even say my name correctly! I know that's irrelevant but little things like that make my day Their drive-thru is always fast and efficient. My drinks are always on point as well read more

Starbucks - Salted caramel cream cold brew - Coffee & Tea Near Me - Perris, California

The service was terrible and it's not the first time I've experienced it at this Starbucks location, a man named Martin tried taking my order and instead of trying to explain professionally why he had kept a charge for a side he proceeded to hwhy He was over charging me he had an attit read more

Is it a new policy with Starbucks to turn away away walk up customers? Drive through service only. It's not the pandemic anymore. They even turned a lady in military uniform away! Very sad! read more

Pluses: Near the school Friendly staff Convenient location sine its close to almost everything Minuses: Not really a lot but the price of coffee just seems to be going up all the time. The parking could be difficult due to the layout. Overall this location is consistent worth Starbucks' value. read more

Starbucks - Nice touch for charging your phone. No cables required - Coffee & Tea Near Me - Perris, California

Quick stop at this location on my way to San Diego. Easy to get to right off the highway, line around the block at the drive thru, best off going inside which it seems like is a good deal at all Starbucks locations. I had the mocha and it was great, piping hot and fueled me through till lunch. My husband had the java chip, always the best thing on the menu. Service is nice, very fast to get our drinks out, nothing to complain about here. read more

Starbucks - Coffee & Tea Near Me - Perris, California

I walked into Starbucks with the hope of buying a cup and 1 refresher, when walking inside instead of getting greeted I got told that only mobile orders or drive thru is available. There is 6 employees on the floor and your telling me no one can take an order? Where is the customer service at ? It's upsetting when there line is wrapped around the building and there is no costumers inside. It would be different if they had the line moving...It's the first location I've seen that has a sign basically refusing orders if not made online or drive thru. Very disappointed.. read more

Starbucks - Coffee & Tea Near Me - Perris, California

Terrible customer service. Went there for two coffees one of which had an extra shot (.60-$1) I watched mikiah make the drink and she made two at the same time. I asked the guy does this have extra shot. He went to talk to her and comes back and he says she says it does. I tell him I saw her make it and I saw she made both at the same time so did they both have extra shots. He proceeds to take my cup and have her remake the drink. She grabs the same blender that is in the sink not cleaned clearly as there is still drink. She remakes it while throwing around everything. I ask the guy her name and he tries to justify her actions by saying they are busy. I'm sorry but my drinks were not cheap and if I'm paying for a shot I expect it in my drink. read more

Nice customer service and clean place for being packed especially weekends. I think they were short on hands but overall they got my order right and about a 15 minute wait. Nice place to stay quite fresh with Ac with a 100 degree weather lol for a bit. Such cute little cake pops also. That caught my attention usually they are either pink or chocolate and these were super cute! Loved them that I had to try. read more

Check your account ! Loaded $20 bought two drinks and took the rest of my money off my card ! Not happy ! I talked and the girl told me over the phone to come in and. It was worthless ! They told me to call the 800 number read more

Starbucks - Check your account ! Loaded $20 bought two drinks and took the rest of my money off my card ! - Coffee & Tea Near Me - Perris, California

Best Starbucks I've ever been to Paige's team rocks and everyone is on point. They have upbeat attitudes and are always here with a smile! Best experience you want is definitely here! Thank you guys very much! read more

Just stopped by and ordered 2 salted caramel cold brews. Basically what I was given was two cold brew coffees with next to no foam. These pictures are after a few sips of each. This is what I dislike about Starbucks. One day you can get the most amazing cup and the next day you get this. read more

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Literally the slowest Starbucks I've ever been to. And I travel every week for work. Prepare to wait 30 minutes for your drink.

I stopped here for a quick breakfast on my way back to the Bay Area. I had the lemon pound cake, a chocolate brownie and a ice caramel macchiato with two expresso shots in it. Not much to say about the lemon pound cake, but the brownie was delicious! They heat it up, making it melting, and I liked the fact that it was not too sugary. The macchiato was great too and the expresso shots accomplished their purpose of waking me up after an early rise! read more

Don't get me wrong the place is clean but the service is bad. I understand we have to wait for our drinks to be made but for them to be taking up to 20mins for a drink is ridiculous. I order my drinks on the app ups to 10 mins before I start to drive so that way when I'm there I just pick it up and go to work. Nope. I have to wait an additional 15mins when I get there. I don't come to this location often but when I do, it's always a disappointment read more

Worst customer service. Understand you have a line, and you work in probably one of the most demanding jobs besides in n out. However, a job is a job, and you are getting paid. If i want to ask a simple question, dont give me an attitude. Dont take your troubles to work or Vice Versa read more

Good service. Nice workers. Helpful. Close to my home. Easy access. Love Starbucks every day. 5 stars

This is a busy Starbucks location and sometimes the line in the drive through can get long. But it almost always moves quickly. I've been here probably over 100 times, as I live near by, and I've never had a bad experience. The staff is always friendly and cheerful. They have always gotten our drinks right. Thank you Case Rd Starbucks for fueling me and my family! read more