It was hot and I needed something cool! Not my normal Starbucks stop, but this location was fast and friendly. Everything you'd want from your neighborhood coffee joint. It was an odd hour, so there was no line and my drink was ready to go within minutes! Props to the team for a clean sugar and creamer station. I remember this location before they renovated now it looks similar to a bar with a long strip counter stretch, stretching across the whole space. Not really a sit inside, but rather a grab and go to the patio outside or continue on your way. read more

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Extremely rude guy with beard behind the counter who was not helpful at all. Shameful on him.

This Starbucks is located off Monterey Ave & Highway 111. Upon entering, I was greeted by all of the staff. I noticed how super clean it was here & so was their restroom! The Pumpkins have arrived!! Everything here is super organized & attention to details. This is my #1 Starbucks to go to, all the staff are beyond friendly, they always are so welcoming & really sweet! As I was trying to figure out my order, Mimi approached me & ask me if I had any questions. Yes answered them all beautifully! I ordered 2 double smoked bacon sandwiches, 1 Pumpkin Cream cheese muffin, Tall strawberries açaí lemonade with no strawberries, and Soy venti Carmel Frappuccino. As I was waiting & not too long. I see all their displays of mugs, drink cups, their different kinds of coffees. They have pick ups through Moblie apps, makes life a little easier & also they have sitting areas outside. I would like thank this Starbucks for always giving me positive experiences here! I would personally love to Thank Mimi, MaKenna, David, and Sam for always being so amazing, wonderful, understanding, caring, sweet, genuine, and kind!! They all have a really upbeat personality which radiates their personalities! Please treasure them well, they are all Golden!! Please be kind & courteous to these great & hard workers!! I'll tell all my family & friends to come here! read more

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Zero seating indoors, zero soft, and or comfortable seating. Seats are MEH at best. Same everything else. Clean, fast, convenient. Definitely not the place to be unless ypu want to be outside. read more

Employees are amazing, and my Cold brew is always on point. Monday and Fridays are my 4am early days at work (so no Starbucks for me) but the rest of the week I'm there bright and early. Thank you for ALWAYS making my drinks (BEST) just how I like it. read more

excellent customer service ! as soon as i walked in everyone greeted me with a smile. the ordering and purchasing experience was smooth. the drinks and food came out super fast and were handed to me and my friend personally each drink. and walking out everyone said bye with a nice smile. thank you for the best experience ! read more

Starbucks - Caff Latte - Coffee & Tea Near Me - Palm Desert, California

Hands down best Starbucks ever! They've made me love Starbucks again. Their manager needs to know their workers are doing something right! They seem like they love their job and it reflects with their service. Every other Starbucks in the desert sucks! Thank you for being amazing! S&K read more

This is the BEST Starbucks in the Desert! This morning, I unfortunately ordered from another Starbucks...hence why I needed coffee in the first place LOL and they were so kind to go ahead and make my order here so I could go on about my day. THANK YOU to this amazing team for going above and beyond the call of the duty. read more

Getting a late start today. Guess I needed the sleep Everyone is so nice here.... I love it 11:22 AM Thursday read more

One of only 2 Starbucks in the US testing the "popping pearls" of coffee. First, the pearls are not boba. They are not chewy. If you have ever gone to a frozen yogurt place that has little syrup filled balls that have strawberry or mango flavored juice/syrup in them, that is exactly what "popping pearls" is like. Except these are filled with coffee flavored syrup. I got both and ordered them half sweet. Nitro cold brew was good. Glad i got half sweet as it was still quite sweet. Chai latte was superb. The coffee pearls added just the right touch. The coffee flavor really enhances the flavor of chai and they are terrific together. When you drink these and use a straw, be careful as you will suck up all the pearls at once. Better to stir and suspend them first. I hope they will offer these in more places. I would get the chai again. read more

Starbucks - Your choices and the cold nitro. Little pearls at the bottom - Coffee & Tea Near Me - Palm Desert, California

This is a very rude Starbucks. There needs to be a pamphlet put out on manners. This is a very entitled local neighborhood Starbucks. We ordered our coffee. We wanted to sit on the patio and enjoy the nice weather in the sun. Literally we were blocked by 6 to 7 people that had chairs all around the entrance of the patio almost to intentionally block it. These individuals were 40 years old and older they know better. We had to sit on the patio and listen to them talk about how drunk they got at the Nest and how one guy was a drug dealer and how alcohol drinks are so expensive there. Just a pathetic experience. We come here often & it's sad to see it go downhill quickly. I guess when it gets such little stars that explains it all read more

Returned to a beautifully renovated gem! Same great coffee and wonderful staff. Everything is so much more efficient now. I get it, this isn't the place for people to hang out at now but theres plenty of those places in Palm Desert anyway. Nick the manager is always so accommodating. I feel right at home. read more

This Starbucks just opened after a very long renovation. What a disappointment! From being what Starbucks founder Howard Schulz called for, a "Third Place", where we could gather, relax and enjoy a friendly gathering place with indoor & outdoor seating, a sterile walk in/walk out place emerged. No more indoor seating at all (where it's badly needed as the weather ranges from up to 120 down to 45 degrees), the bathrooms are invisible, most of the outdoor seating on the lovely patio is also gone. The poor staff had to go without income for 6 wks & came back to be jammed into a much narrower work space. Our favorite neighborhood spot is gone, Starbucks wasted a bunch of money on a poorly designed renovation & we & a lot of us won't be going back. We used to go several times a week, even twice in a day...:-( read more

Okay, so talk to Google Maps Starbucks! We stumbled upon this hidden gem of a Starbucks while searching the area on our way to the Living Desert. It wasn't on our Google map and we had a huge debate over having gone there before. My husband insisted it existed and he was right!! We were wandering around a parking lot in despair when we spotted it at the end of the road. I said, "I may be crazy, but that looks like STARBUCKS signage to me." And sure enough, like a mirage in the desert, we approached it from the parking lot and found a space at this busy strip mall location. Once inside, it was nice and typical and quiet enough for working, but the best feature was the huge covered patio off the front entrance. My Carmel Macchiato Frappe was delectable, particularly so since I had been craving one since our local Starbuck's was out of that seasonal flavor last week. (No Gingerbread this year, my favorite seasonal flavor). My drink looked so tempting, other customers asked what it was...and got it! Fully fortified with holiday delight, we left for the delights of the Living Desert. We will definately stumble back here again, if we can find it! read more

Starbucks - Large outdoorpatio - Coffee & Tea Near Me - Palm Desert, California

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This review isn't for the staff or the coffee, but for the newly renovated location. The old store was nice and spacious. This new design is chaotic and not inviting at all. No room to stand and wait for your drink. Everyone just kind of awkwardly crowds into the end near the garbage cans. Whoever approved this design should be fired. read more

Coffee in a pinch!!! You never know when you're going to want coffee. This time, it just happened to be on the way out of town on Christmas Day. Everyone working at the store greeted me appropriately. I was able to order right away. The drinks came up quickly and as ordered. read more

I oftentimes stop in here while shopping just to get a break and to get a cool drink to cool me down. Very friendly staff who are always fast and efficient. The place is always spotless clean inside and out. I normally get the iced coffee with sweetener and they always get it just right Occasionally I'll get the double chocolate chip frappochino and it is nice and sweet and delicious. read more

Rude employees. I was carrying a heavy delivery bag and tried to place the items over the side counter and the employee literally screamed at me. I didn't even get a "thank you" for delivering the products, Delivery drivers are treated as subhuman by them. Terrible experience. read more

Extremely rude management here. I witnessed them being verbally abusive with more than one customer while we were waiting for our order. It was genuinely upsetting to see. We went back a couple of months later and witnessed the same thing. Sometimes some employees have a stressed, pained look while this is going on. For quite a while this Starbucks location took themselves off of Yelp entirely because of all the bad comments they were getting. You really take your chances here. read more

This Starbucks is located at the intersection of Hwy 111 and Monterey. The coffee and drinks are all fine and good - exactly the quality you'd expect from the Starbucks brand. More importantly, the staff here in my experience has been very friendly. I'm certain a number of them have been with the company for quite some time, so they definitely know what they're doing. They're also on top of their mobile orders, which is something to keep in mind as they consistenly get lines. The indoor seating is cozy and adequate, but on nice days their outdoor seating takes the cake - a patio/terrace with plenty of seats and tables. The product may be nothing out of this world, but I have found myself frequenting this location much more than I expected simply because of the staff and location. read more

I know this is weird, but i'm 36 and have never really had coffee. I decided to try it, but I wasnt sure where to start, so I told the guy at the register, Jack. He was kinda busy, but he still took the time to not only explain French Press to me, he also MADE me a cup of fresh French Press with almond milk (i'm lactose intolerant) and then he said "I want your first cup of Joe to be special." I really enjoyed him and the coffee experience. It was very enjoyable and the manager, Erik was very helpful too. Im newly sober, and it's been a rough few months. This kindness was very appreciated and the introduction to coffee was one I'll never forget. Thanks Jack and Eric! read more

Starbucks - Coffee & Tea Near Me - Palm Desert, California

The worst service of any Starbucks in all the years I've been a customer. Yo pay this much for a coffee drink and be treated so badly, wait so long is ridiculous if not abusive. Way too crowded during season to patronize. Such poor management that the number of employees dies not create better service but perhaps improve their interpersonal conversations instead. read more

I usually find a local Starbucks when traveling for work to use the WiFi. I was there for a couple of hours and the environment was perfect. The staff were super friendly and Samantha "Sam" did a great job in taking my order. read more

Starbucks - Coffee & Tea Near Me - Palm Desert, California

I went and they closed 8 minutes early they are supposed to close at 7 just like any OTHER Starbucks! And the workers were also alighting at me inside without looking What a disappointment I drove all the way. read more

I forgot how friendly this location is. It's quite refreshing, thanks team! Will look forward to stopping by again.

I came to this Starbucks on a day that had a 3 dollar grande deal and ordered my drink. I told the lady that I would be using the deal and showed her the deal in my Starbucks app messages. She nodded and went along with the order. After I ordered I got the recipt and instead of the drink being 3 dollars it was 6.75. When I questioned the price they said I had to show a code. The cashier didn't say that and also when checking app again it said that you didn't need a code and just needed to tell the cashier. Very disappointed and wish I could have gotten a refund. read more

This location is awesome, they always have my pick up order ready within 5 min! The staff is always very nice and friendly. Today, I had accidentally placed my order online at the wrong Starbucks and showed up at this location, but a really nice young man offered to make it for me anyway, and was very kind about it. I didn't catch his name but he really made my day as I didn't have to drive to the other location 15 min away. I will definitely continue to order from this location, I've had nothing but great experiences :) read more

Starbucks - a cup of iced coffee and a paper bag - Coffee & Tea Near Me - Palm Desert, California

What stood about this Starbucks is the crowded feeling I had while waiting for my drink. I guess it's a popular spot. While waiting for my drink, one of the baristas was hustling hard, but at the same time, his butt crack would show every time he would bend down to grab stuff. Not cool. Also, when my drink was done, I left without checking my drink. Once in my car noticed it was 3/4 of the way full. At this point, sucked it up and moved on. Please encourage employees to dress appropriately. I believe a belt might have helped. Thanks. L8TR read more

Service today was above and beyond! I always do a mobile order and today I ordered two snowman cookies for my two daughters. The barista said, "I wanted to make sure there weren't any issues- what color scarves would you like for your snowmen?" My two-year-old was DELIGHTED to pick out her own snowman cookie. Thank you so much! read more

Fast and friendly. the quality of the coffee and taste take a big toll during rush hour Needles to talk about their cleanliness read more

Nope. Today, 04/12/21, Two ppl waiting, including my husband--ordered ahead, still standing there waiting BY HIMSELF?? No, no, no. NO.

Friendly service & quiet environment, great for studying! The service was also very quick and my order was completed within 2 minutes. No drive-thru service . read more

Starbucks - Artwork - Coffee & Tea Near Me - Palm Desert, California

This Starbucks would be great if it was under new management Actually only one supervisor needs to be replaced. Supervisor Don Too inexperienced to be considered a leader for the Starbucks team. When you buy Starbucks you expect a certain standard of customer service. He wasn't able to take responsibility nor give an apology for food items being taken by another customer and he replaced it with the wrong order. Not only did he not apologize but blamed us (customers) for HIS mistake. I have worked in the customer service industry for many years, and I have NEVER seen anyone especially a team leader act the way he did towards customers. He is supposed to lead by example. Terrible to no management skills. read more

Not sure if this Starbucks is typically busy or.ifnit was just super busy on the day that.I stopped by. The line was out the door. The staff was super friendly. And they were working hard to get the orders out as quick as possible. They forgot my sandwich and without asking they remembered. I like the outdoor patio. It seems to be a popuar spot since thats where most people were sitting. Kinda reminded me of a coffee club having a meet up on the out door patio. The parking lot was busy too. Bathrooms were clean which is always a huge plus! read more

This location is the alternative to the store on El Paseo which is smack-dab in the middle of tourist central! Come here for the best baristas in the area, there's no endless queue that never seems to move either when compared to the other El Paseo location. There isn't much seating inside, but the outdoor seating is comfortable and cozy, even on hot days! If you mobile your order ahead of time, the chances you can grab it once you park and walk inside is great, seeing as unlike other stores, this location doesn't prioritise orders based on if the customer is standing there ordering versus the mobile order label printing out! Also, when they get your order wrong on that rare occasion, they do replace it quickly for you and typically let you keep both the drinks for the issue. Sometimes they offer a small pastry while you wait for the replacement, depending on the barista you get and how exactly by the employee manual they adhere too! Come to this location as it's the best in the area, by far! read more

I spent the afternoon here working today and feel compelled to offer a review because the rating is so low. Wonderful employees that you can tell care about their jobs. Even with some specialty orders (folks who don't venture into Starbucks a whole lot), the staff was always friendly and professional. I was grateful to have a space to 'office' with a beverage and good company. Thank you! read more

This rating is for Emalie! I don't live near Palm Desert but was in town for two weekends. I came in on Sunday and stoped by for a pink drink and the next Saturday I walked in and she actually remembered my drink. when leaving on Monday she saw me walk in and had my drink ready by the time I got to the cashier! she truly an asset to the Starbucks company! read more

Starbucks Store Today, February o5th, 2018 my friends and I walked in the the Starbucks at 73520 El Paseo Palm Desert, Ca. Anyways we are visiting the area and where not aware of the protocol and where the lines started and ended instead of being greeted by staff we where berated by two female staff one named Victoria who was at the cash registered. There was no line when we walked in just two people standing directly in front of us. We where very offended by the lack of professionalism displayed in the store towards us. read more

BEST STARBUCKS DRINK IVE EVER HAD! So days and so good! Whoever was working on Monday March 21, 2022 at 4:45pm... you made me and my sisters drinks so so so so good. We are both baristas and are very particular with our coffee and that literally was the best triple shot all fancied up that I've ever had! Keep up the good work! read more

I don't know the name of the barista (male with a beard) but he was the best Starbucks barista I have come across ever. And I'm a student, hence I have drunken a lot of Starbucks coffee I. The last couple of years. I had a hard day today and bad experience at a store nearby and this guy totally cheered me up. I wish they could transfer him to the Starbucks near me! Give that man a raise! Good customer service :) read more