Some staff at this location behave like the store is their personal break room. I have made multiple reports to Starbucks corporate about inappropriate employee conduct here, including staff discussing customers within earshot, making comments about a customer's perceived sexuality, and using offensive language on the floor. During one visit, I heard staff discussing whether I was gay within earshot, followed by additional comments after an employee came near me. I also heard staff casually use the R-word while working. Starbucks corporate acknowledged that report, stated that the behavior was unacceptable, and said the employees on duty had been identified and the matter documented. On a later visit, after a brief card issue that was immediately resolved, I heard an employee mock me behind the counter, saying something along the lines of, "He doesn't have money for coffee?" and "You should've seen his face." That is not acceptable customer-service behavior. This location appears to have a workplace-culture problem. Customers should be able to order coffee or work quietly without being gossiped about, mocked, or made uncomfortable by employees. Hopefully corporate addresses it. read more

I have no idea who the manager is in this particular Starbucks but the mostly young people working behind the counter need proper training. All I ever buy here is a regular black coffee, nothing fancy. However, even the most basic order can take a long time for some reason. I can never figure out the fastest way to get my BASIC coffee. When I walk in to order I usually stand and wait while everybody behind the counter is catering to drive-thru orders completely ignoring me. When I order ahead on the app like today I still have to wait a ridiculous amount of time to get my regular coffee. Like today I had to wait 15 minutes or more. Nobody was in the store (image included to show the empty parking lot). Nobody was in the drive-thru either and I am sitting and waiting for the app order to process. Meanwhile I notice three baristas joking around until someone finally asked me what I was waiting for. Evidently, my order was sitting at the coffee maker with everyone ignoring that fact. What a shame. read more

Starbucks - Empty lot. Front parking - Coffee & Tea Near Me - Palm Coast, Florida

Out of cream cheese on Sunday morning! Staff is too busy complaining and forgot part of my order.

I enjoy this Starbucks in south Palm Coast off of SR100. The drinks are usually terrific. I get the hot lattes, regular and decaf, with flavoring. But sometimes the drinks are too strong. I bring my pet in the car through drive through sometimes. read more

Starbucks - My pet enjoys going through drive through with me. - Coffee & Tea Near Me - Palm Coast, Florida

Fast inside, way slow drive-through but friendly Baristas. Pepoermint Mocha, good, not great. Sugar Plum pastey, yummm! No Bliss Bars??? Well, they have everything else #Christmas!! Easy parking. read more

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Good quick service. Never a crowd. Enjoy what I order and get it right. It's a smaller size store but has a few touristy cups.

I've been going to this location for some time now and have not had any issues with staff or quality. There was a few hiccups when Covid was really effecting staff and delivery's making certain items out of stock and having drive thru open only. Wish the App could tell you when the inside is closed but that's a corporate issue. As for now this location it seems to be back to normal operations and friendly as can be. The drive thru can get slammed so try to order ahead if you can, most locations in Palm coast tend to get that way so mobile order has become so much more convenient. Now hopefully Starbucks brings back the Turkey stuffing panini this year!!!! read more

Starbucks - Nitro cold brew - Coffee & Tea Near Me - Palm Coast, Florida

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Starbucks is in my opinion the best coffee shop you can find in Florida. The service people are super nice and the ambiance is perfect. 10/10 you should try Starbucks and the food is delicious. read more

Ordered a tall Pike Coffee. It was so weak, we promptly discarded it after leaving...not bothering to go back. I thought the coffee strength was computerized or pre measured to get the same results???? However, the barista was very nice and gave good service. My bad for not returning and asking for a pour over replacement. read more

Fast easy service. 3 spots to choose in PC, but no real choice after noon for a specialty coffee from a coffee shop. Unless pay more for pour over. Gotcha! Be aware, one cup may be fresh and taste great, next trip they pour the old last drops of a brew and tastes burnt. No consistency. Sip before you leave and you can get a "fresh" exchange most time talking to a manager. read more

My new go to coffee place in Palm Coast, Florida. It has a very convenient location. It is located by A shopping area and the new Aldi's here. I usually enjoy a cold brew coffee here with my own personal preferences: sugar free vanilla and cinnamon with stevia. Happiness today is a cold brew Narino 70 Cold Brew Coffee. read more

Starbucks - Happiness today is a cold brew Narino 70 Cold Brew Coffee at Starbucks. - Coffee & Tea Near Me - Palm Coast, Florida

Clean, fast service, well stocked bakery items, as well as take home coffees of all types. Friendly staff, good temperature inside, pleasant place to work on your phone or laptop. Very nice Starbucks read more

Starbucks - Double smoked bacon & cheese with coffee - Coffee & Tea Near Me - Palm Coast, Florida

The service is great but whoever is in charge of ordering for this store needs to realize they are ALWAYS out of stock in many of the drink categories. read more

The drive thru is 20 cars long. Multiple times I've driven by with that long of a line. I thought I'd just walk in instead and they STILL are not allowing people in. No excuse to not allow people in to order. read more

This is possibly the worst customer service I have ever experienced at a Starbucks. Totally incompetent staff headed by Jessica who spent more time talking to people in the back than actually taking care of people. I waited for my coffee for over 45 minutes and had to ask for it twice. Horrible experience. And I went in because I thought the wait would be less. What a bumbling joke of how a business should not be like read more

This particular location has become a favorite of mine (there are three possible locations in the area). I typically do not frequent Starbucks due to high prices and slow service, but I've been inside of this location several times recently and I'm impressed. They can run slow, but it's because they are literally overwhelmed with orders. Despite that, the coffee and orders are always correct, they are extremely friendly, and this staff hustles the best they can to keep up with the demand at this location. Although I'm a Dunkin person, I'll make this my default local Starbucks just because of the quality and their work ethics. read more

Was in a hurry so placed order on the app. Got to the location and drove past the 20 cars in line only to find a sign that says "online orders must be picked up in drive thru???? What is the point of ordering ahead? Why have an app if it saves no time. My drink will be cold by the time I wait the 20 min. read more

BEWARE!!!! I was there on 11/6/20 and ordered a Ham and cheese breakfast sandwich..and within 3 hours I had diarrhea ..I am certain it was the breakfast sandwich since it was the only thing I had eaten in 12 hours...someone at the store is not washing their hands. Will not be returning. read more

This used to be a good place! After the Covid shut down we deal with bad customer service. Hello!!! if your out of caramel please don't wait until we get to the window. Tell us when we order and we can change it to something else. This happened way too many time. Order more than usual cuz you know you won't get the delivery on time. You will loose a lot of customers if you guys don't get your shit straight! read more

Don't bother using the app to order ahead because they don't let you go in to pick it up. You must wait in the drive thru line with the other 30 cars. What's the point of ordering ahead if you can't run in to get the drink? Also, it might say on here they are open but they usually aren't so you may want to check first. read more

Outstanding! Some of the best water you can get. Very clean store and the employees are very nice, I got my water very quick. It was a small cup, but I didn't ask for a specific size so this may very depending on wether you ask for a larger size. It had ice filled about half of the cup with no lemon. Very cold and crisp, and seems to be filtered to near perfection. A very refreshing water that was absolutely free and completely over-shadows Dunkin' Donuts water which you will have to pay for. I highly suggest if you are thirsty on a hot day this being your place to stop for a quick cup of water. read more

Stopped in early today, they didn't have the ovens on, girl at the register seemed confused. Other girl didn't know how long it would take to start up oven. Coffee was cold, my non-fat vanilla latte was made with skinny syrup when asked to correct to reg syrup oretty sure they just re-Did the labor because it has that fake aftertaste. If you open at 6 everything should be up and running. The male employee seemed to be the most polite and helpful. We seemed like an annoyance to the others. read more

Of all the Starbucks we have been to, this team truly cares! They are warm, welcoming, and work hard to get it right. The store is clean and cozy to take a call, meeting, and get work done. I enjoy coming here and appreciate the great service, thank you! read more

Unorganized. Three people couldn't figure out how to work one convection oven causing a huge back up and people waiting. Waited nearly 25 mins for a bagel. Dunkin' it is next time if I don't have 30 mins to kill. read more

So this is the best location around and the service is outstanding and the girl Kelly at the window deserves a raise she goes above and beyond for everyone .... read more

The person on the drive thru speaker was so rude to me that I cancelled my order and went straight to Dunkin. I will NEVER stop at a Starbucks again. I am now a Dunkin girl!!!! You don't have to be well staffed to be socially acceptable. read more

This location is wonderful- the staff are all friendly, work hard, and they do it fast! Our barista in the drive thru even asked us if we wanted our muffin that we ordered heated up. Not many Starbucks offer that anymore so we greatly appreciated it. They also got our order correct which is always appreciated too. I highly recommend this location! :) read more

I just moved here from a major city and thought a small-town Palm Coast store would have a great feeling when you go in. I used to love going to my local Starbucks, but I've lost that. I was shocked when I went through the drive-through for the first time. The line was twice as slow, and when I got to the window I recognized a neighbor who worked there (I only know a few people here). I asked the guy (Frankie) in the window if he could tell her "hello," and he told me it was "illegal to tell me who worked there." I explained to him it was my neighbor and he repeated it again like if he gave any information he was breaking some major rule. He was so rude it was ridiculous. Another time I went in and overheard a leader calling one of the workers "you" instead of her name and witnessed her grabbing things out of the employee's hands. It was borderline abusive. I don't see smiles on the faces of the employees every time I go in. Someone needs to clean house on the leadership of this store. It makes me sad I moved here and I miss my old Starbucks friends. read more

So disappointed. It's never open, even when it says online that it is. They don't seem to be able to get their act together.

Wow! What a great store! Lovely on the inside, friendly staff and great patio. The best part is that every time I visit, my drink is made superbly!! I quit going to the one in Palm Coast because they never get my simple drink right. I drive extra miles to get here, but worth it. Love this store!!! read more

Nice place! You can stay there to relax and drink a cup of coffee in cozy atmosphere. Also the staff is friendly and location is convenient.