I wanted to take this time to share my amazing and flawless experience on a mobile order I had made at this location. I won't get into the quality or the drink because we all know what Starbucks taste like. I feel we know what we get into once we have placed the order so I won't be rating that. However I would like to highlight John who did a phenomenal job on customer service experience even though it was such a short engagement period. Upon arrival I can tell there were busyness and drinks that are still being made. The environment was pretty lively to say the least. However, John immediate asked for my name and saw that my name is on their system and is currently being made. He quickly made it and I swear within minutes he called my name and the way he called it felt personal and organic. Not just a typical calling name and looking elsewhere. It's rare to see that with today's time and everyone being so busy so I would like to acknowledge that and he still was able to accomplish the other drinks without issues read more

This is the worst Starbucks in California don't ever go there. The manager that works at night is a horrible person and has horrible customer service don't ever get a frappe. She don't know how to make the drinks ripe. She has an attitude. She doesn't look nice everything she's so mean I'll never go to this Starbucks again in my life I would rather go 20 more miles just to go to a Starbucks to deal with that manager. She is so disrespectful and out of place for this job........ I should've got her name but I didn't. It's a Night Shift manager. She starts at four or 5 PM. She's a horrible person. She needs to be fired immediately I think I'm gonna call corporate and tell them to remove her immediately and get somebody respectful to run the organization!!! read more

This location is VERY KIND! There is a starbucks that is closer to me and that has a drive thru but they are mean and chintzy. So I prefer to get out of my car, and walk into this location. The barrista today really made my day. She accommodated my weird request perfectly! She understood the assignment!!!! read more

What a super friendly and fast Starbucks! I placed a mobil order on a busy weekday morning and was warmly greeted as I walked in for my pickup. They must do a lot of mobile orders - there were so many in the works and awaiting pickup! My husband ordered some food at the counter when we walked in and it was also warmed up and ready in no time. The employees were all exceptionally personable, helpful and so efficient. Great location at the corner of Tustin & Meats in Orange CA, and lots of parking. This will be our go-to Starbucks when visiting our kids nearby. read more

Starbucks - Coffee & Tea Near Me - Orange, California

Great experience on Tustin and Meats! Staff is courteous and smiling; drinks were made well. The only downside: it was frickin' cold inside - the AC blasting 40F air - big no no read more

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One of my fav location for mobile pick up...There is no surprises even sometimes if i get there late just like to day my spinach wrap is still very warm. The service is great...They are always very energetic. The ambiance is Starbucks one...Chill, laid back and relax. Never waied too long for my order and never got cold wraps so 5/5. read more

Starbucks - Coffee & Tea Near Me - Orange, California

Nicest staff at this particular Starbucks. They are friendly and fast. Young lady that helped me was super polite and accommodating. 1.27.25 @ 1035ish The drink it here option is a good value if you have time. You can get free refills and even one for the road if you so choose. I try to stop by whenever I'm on this side of town in the AMs This big ass cup of Joe was only $3.75 read more

Starbucks - Coffee & Tea Near Me - Orange, California

Mellow ambience! We often come here to study and distract ourselves with art. They also have a cute little library by the entrance. In general the employees are very nice and the place appears clean, we will continue coming here since we've had good experiences so far! read more

Starbucks - They provide free coloring sheets and crayons! {beverage in picture} Matcha Crme Frappuccino Blended Beverage with lavender - Coffee & Tea Near Me - Orange, California

I'm advocating for the café experience at Starbucks and this location is a good example of that. There's ample space, with tables and seats...no lounge chairs but still. The barista's were friendly and looked like they were happy to be there and be of service. I ordered the usual (got it pretty quickly) and found a table to have my coffee and do some reading(for work). There is no drive through...of course they do constant mobile order fulfillment for those who don't want the café experience. If you want a sit down cafe experience like me this is a good location for that. read more

Came for some morning coffee. Starbucks never disappoints and they made my coffee soooo good today! service was quick and they keep the area fresh and clean. Brianna took our order and she was very sweet and patient with me since I can be indecisive sometimes :)) read more

Starbucks - Coffee & Tea Near Me - Orange, California

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The workers are all so sweet! Especially Ben!!!! He radiates good energy and always has a smile on his face. I love this establishment and this location is my go-to because of the workers :) read more

Service with a SMILE ...even on EASTER morning ..,great breakfast menu and pastries (oh the pastries!!!!) We ordered a couple hit chai teas and a hot coffee with a shot of YUMMNESS (I mean espresso) to start our morning with a bang! HAPPY EASTER!!!! Nice quiet clean space...perfect for relaxing with your laptop out of the cold icky rain ..so many cups and containers to choose from I was in a HAPPY PLACE!! read more

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Incredible service!! My four year old accidentally spilled a drink and Emi went above and beyond to help clean it up! She even gave us a new drink! Incredible customer service highly recommend read more

This is one of my favorite Starbucks locations. I am usually stopping in on my way to work and have my toddler with me. I would usually be deterred by a location that doesn't have a drive thru, but I go out of my way to walk into this store because of the fantastic customer service. My drink is always ready quickly, and the staff are all very friendly. Even if they don't recognize me, they act as if they do! They will also often write messages or add stickers to the drinks, which makes for a nice personal touch. The quality and service is consistent and I will continue to walk into this location, despite the lack of a drive thru, for the customer service I receive. read more

Starbucks - Iced Vanilla Sweet Cream Cold Brew - Coffee & Tea Near Me - Orange, California

Love going to this one everyone is so nice and are helpful I don't mind going out of my way. I'm not good with the names of small, medium and large and they're helpful with that and I see drinks on TikTok and they help me figure them out and super patient. read more

Starbucks - Brown sugar, Iced Brown Sugar Oatmilk Shaken Espresso with caramel - Coffee & Tea Near Me - Orange, California

The people are nice.. the coffee is good.. but please double check how filled your coffee cup is cus they'll gyp you big time.

Annoyed. Went in yesterday evening. Requested a specific drink (you know for the 100 extra points they offer on the app at times) the person on Cashier individually input my request. So they charged me extra on syrup & milk. The drink I ordered was a blonde expresso oatmilk drink. WHY WOULD YOU CHARGE ME EXTRA FOR A DRINK THAT WAS SPECIFIC ALREADY! This location is down the street from my business; however I will now go to the others nearby that are a bit further & know how to charge ppl properly or know the actual drinks & menu. Now I didn't receive my 100 pts & I have to get a drink I RARELY drink to get them. Please do better & memorize the drink menu. BTW I'm a former Starbucks employee of a few years back in 2014; my brother was a shift lead at another during covid years, believe me, I'm familiar with the new menu & it's additives. Annoyed. read more

Thanks Derek . You're the best.. thank you for really making my day special. You are totally amazing Starbucks. Don't even deserve you. read more

Starbucks - Derek, you are truly amazing. You really made my day. Thank you so much. You're the best person Starbucks has ever hired. - Coffee & Tea Near Me - Orange, California

Love the morning crew. They work quickly and efficiently. Even the mobile section they know most of the customers by name already. When the drink was made wrong I just went right back up to the register to get it correct and they fixed it right up after I told them what was wrong. read more

I have to say I'm a little disappointed that when I ordered my free birthday drink and it even states it on the drink tag that no one said anything when I came to pick it up. I have seen that this particular Starbucks, despite being close to me in proximity, is not as friendly or personable as others. I usually mark that low on my surveys when asked if they made an effort to know you. How sad. read more

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Bri is the worst and most incompetent employee at this Starbucks location. Made a mobile order that was estimated to be done by 12:13pm. Didn't get my drink until 12:49pm because Bri likely gave the drink to the wrong customer. I checked in with Bri to see if my drink was ready and she said it was not ready yet. 20 minutes pass and she finally said she didn't see my mobile order or name anywhere and then proceeded to make other drinks after I showed her my receipt for my drink at the right location. Thankfully Jonah was there and made my drink accordingly. Jonah also mentioned he saw my mobile order but was not sure what happened to it. It is unclear how or why Bri is working there with her lack of customer service skills and refusal to even acknowledge her mistake. read more

Did not listen to my request for extra cold foam. They actually gave me less than i usually get.

There has been a lot of inconsistcy lately at a variety of Starbucks when it comes to the SB Double Shot on ice. My most recent visit here I was surprised that it was actually done right. Why because hardly anyone makes them right. I also picked up some Passion Tea Lemonades with Raspberry instead of classic for the Mister and his friends. They were very happy with their drinks too. With COVID they require masks. However there was a woman in the waiting area without her mask yaking away on her phone. Nobody said anything. More COVID no self serve condiment bar. You have to ask for everything. No drinking inside either. Staff is friendly here and they seem to work together too. read more

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I always order from this location for multiple reasons but today just added an extra little smile to my day. I love this location One they ALWAYS have everything I'm looking for which as of lately is my pumpkin cold brew and impossible breakfast sandwich. They never run out here and this place is always busy, which as a supervisor myself, tells me one thing. That the team here are on top of their inventory and usage. I love seeing an efficient team run the store like that. Two, they ALWAYS get my drinks right, it's never an issue of "this tastes different from what I normally order". The consistency at this store is superb. Three, the customer service I have gotten here is also top of the line. I always order in advance because I don't like to wait in line or stand around. Never have they messed up an order, and never have they made me wait past their promised time on the app. Now the reason I am writing this review today seems really simple but it's the little things that matter. I ordered breakfast for me and my partner this morning and as we were eating I look down at the bag and see the cutest message. See the picture below. It put such a smile on my face I literally said "awww". It was just the nicest little surprise, that was much appreciated. I love service like this. It's personable and makes my day. Thank you to whomever at this store wrote this! You earned a forever customer here. read more

Starbucks - The little things - Coffee & Tea Near Me - Orange, California

Don't come here .. People here are soooo ruddeeee. Never coming here again... My son had to use the restroom, and we asked for the code and she literally left ignore us . read more

This Starbucks is always a go to for me. It's perfect cause they're at the cross for the bus stops but really it's cause the vibes are always the best! Ash and Nemo were helping me out today and they both had the most stellar attitude. The store was a little busy but you could tell that everyone still had a good mood. Thanks for making my morning commute so lovely! read more

Starbucks - Strawberry lemonade refresher with vanilla bean powder - Coffee & Tea Near Me - Orange, California

How can you go wrong when your on the run like myself all you have to do is get on the app search a store and order and pick up and it's a win read more

Starbucks - Vanilla Latte and my warm blue berry muffin - Coffee & Tea Near Me - Orange, California

My favorite location ever! I could literally be in surrounding cities, but don't mind driving all the way to this location. The employees are so polite and my drinks are always perfect! I love that they immediately ask when you walk in if you're there for a mobile order. You will not get this exceptional customer service in any other Starbucks nearby. I've read some negative reviews and I think many people have mistaken this location?! Anyways, I appreciate all the workers, especially during the hectic holidays! read more

Starbucks - Coffee & Tea Near Me - Orange, California

Order on app my order never ready I talked to the manager and it supposed to get ready soon I waited 35 minutes at last I canceled my order

If you buy coffee use your own mug as paper cups and the plastic on top are both harmful chemical that coz you problems coffee is great how it's served isn't read more

Worst Costumer Service most times. Tonight I ordered 3 separate orders, one Matcha Green, Double Expresso, Cheese Danish. All for 3 different people. When I got to the window, same rude barista from few days ago ( Green Highlighted Hair, not wearing a name tag nor wanted to provide her name) handed me the expresso and the cup was visible dirty green on the lid and the side of the cup. Without even touching it I asked while she was still holding the cup to please change the cup into a clean cup because the other person I'm buying it for is allergic to matcha . Her response was simply "why"? "You already order a Matcha" but I didn't touch it, you did, Lady! You are trying to hand me a cup dirty on the outside and on the lid, it has nothing to do with what my other order is!! Regardless, this type of argument is simply not customer's satisfaction!! No people skills whatsoever. Because I had a different incident few days back with same barista I now asked for a name because I noticed again she didn't have a name tag. She rolled her eyes and said she doesn't have to have one! I know last year this location was closed for weeks because of staff issues. I would like a District Manager to contact me and talk about these types of disrespect and customer service. I definitely have no problem walking to the Starbucks in the same parking lot, to avoid this behavior. Is imply just rude and after a long day at work that's definitely not what you want to run into at the Starbucks Window. Here's a pic of this rude barista ! And no I'm not leaving a tip in the jar anymore at this location. Do Better Starbucks!!! Lots of people are looking for jobs you don't need to hire the ones that don't feel like being at work!! read more

Starbucks - Coffee & Tea Near Me - Orange, California

I go to this Starbucks almost every day at 5 AM. John, Ash, & Molly are always super helpful and friendly. They work together so well and are always making sure that they are both quick and accurate with everyone's orders. I specifically go to this location just because I enjoy the experience of the employees more than other locations. read more

I had to be on the fence to give this 1 or 2 stars... I went there with the expectation to get an iced matcha like i always do and they gave it to me hot! This was no problem to me, i simply just asked kindly for my ICED matcha and the employee working rolled her eyes and made me a matcha that was purely foam, ice, and disappointment. I understand that everyone makes mistakes, and everyone has those days... But i just wish i didn't tip her :/ read more

This was my first time visiting this particular Starbucks. It was a Saturday morning around 9:10am. There was a bit of a line, but the wait wasn't long. I only came for a breakfast sandwich, as I had already had my coffee for the morning. This location delivered my hot sandwich faster than any other location I have been to and ordered the sandwich from. I did see other food orders coming out, too. It is not a drive through, but is a smaller Starbucks, which may have helped. Overall service was good and I wouldn't hesitate to return to this location in the future. read more

Starbucks - Mural in the store - Coffee & Tea Near Me - Orange, California

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Every time I come here there is a barista that is very snobby and not nice! No reason for her to be like that!! But im not coming here anymore. Rude! She has long reddish hair. Did not get her name. read more

This location is my favorite! They've never had my order wrong and the staff is super friendly!!! They go out of their way to get you your mobile order without having to look through everyone else's order! Plus they wrote cute messages and add stickers to your cup!! read more

Starbucks - a cup of coffee on a counter - Coffee & Tea Near Me - Orange, California

I come here at least 3 days a week and I'm never disappointed. Delicious drinks. Lovely and talented staff. Fast and friendly service. read more

Starbucks - Caramel Frappuccino, no whip, add mocha drizzle - Coffee & Tea Near Me - Orange, California

It is the third time that I come to this satrbucks and they always put my order last I always order first than other people and they always make me wait I feel that they are racist with my friend because I am the only Mexican at that time and I have to put in front of them to they make me drink my drinks and they are very rude I feel discriminated against read more

Starbucks - Coffee & Tea Near Me - Orange, California

This is the second time I've come to this Starbucks and waited over a half an hour for my drinks. There's probably 20 people here, all standing around waiting for their drinks. People are leaving, without their drinks, abandoning their morning coffee to not be too late for work. It feels like the mobile order cue is a big part of this. They need like 4 more people here making drinks. read more

Starbucks - Coffee & Tea Near Me - Orange, California

This Starbucks location is 4.5 stars in my book. They're friendly and generally fast, but I've been in a few times and had to wait longer than average times. All in all, one of the better Starbucks locations I frequent. read more