My experience is good, but I asked for decaf and got caffeine. It is not okayed to do that.

Just moved to the area from Atlanta and this was my first Starbucks run at the closest location to my new home. Sadly it will not be my go to Starbucks. So I get that I will have to accept that Starbucks is more expensive here than it is in Atl. But they do not offer a "vanilla chai latte" the vanilla is an up charge which was not the case where u lived previously. Then they ignored my scan for points and when I asked them to do it they said they can't...but I was holding it up and they just asked for payment. Lastly they messed up my order. I do 2 pumps vanilla only and light ice. It has 3 pumps vanilla and was definitely not light ice. I don't have an overly complex order so I'll be going to a different location gong forward. read more

Not such a great experience at this location as we just happened to be in the area. There was no greeting by any employees including the girl taking our order. Just basically silence from her and the communication went in only one direction as we tried to engage some friendliness or a smile to no success. I had a caramel macchiato and my wife had a Cortado. I spelled my name to her and she completely failed as our beverages had the name 'Edith' instead of 'Ethan'. It was not loud in there. I understand sometimes people have bad days; but, if you are in a customer-facing position, you just have to sometimes be a performer. At least smile, welcome to Starbucks, or thank you for your order, or would you like your receipt(?). The coffees ordered were not as good as we've had at other Starbucks locations in Orlando. We may give this location another try in the future. read more

Starbucks - Coffee & Tea Near Me - Ocoee, Florida

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Need to work on cleanliness in store front and the bathrooms were gross... however, the reason for the review is I asked for a tall pumpkin spice with two extra shots of espresso which I've asked for the past 10 years so I know what one taste like. I doubt they gave me three shots of espresso. Also, they forgot the whipped cream. It's kind of annoying was really looking forward to it. BTW THEY TAKE THEIR PHONE OF THE HOOK SO YOU CANNOT CALL read more

12.31.24 / 3:00 pm This Starbucks is hands down the slowest I've ever been too. Today's staff was also especially miserable. I watched a woman wait 25 minutes for three drinks. There was only 5-6 people in the store. It took them 20 minutes to make my one drink. People in there with us were super angry. Screw the mobile orders. I'm right here. Being crazy slow (especially the gent with the beard) is one thing. Being miserable to your guests, is another. Skip this Starbucks. There's another one a few miles away. read more

If I could give the Starbucks, zero stars, I definitely would. Especially when it comes to their treatment of customers. The man who greeted us in the drive through was so kind, but after about 20 seconds of our car (4 items), trying to make sure the person by the window knew what everyone wanted, a woman rudely hopped on the intercom and tells us that we needed to hurry up because there were people behind us, but she did it in a way that crossed a line. Her attitude was way more than necessary. I could understand if we had been sitting there for even a minute, but there are so many nicer ways to do this. Considering everyone in our car has/does work customer service and jobs that deal heavily with the public, we understand that sometimes people are a lot to deal with, but we also all agreed that if we would have spoken to anyone in that tone, it would have only escalated a problem. Rude, disappointing, and unprofessional. read more

My go to Starbucks in the area when I am around home. The drive thru line is always long, but some days they do Service the drive they line efficient. All the drinks I have order is always correct and they have friendly workers at the drive thru. Inside is very nice with seatings throughout the store. They also have an outside patio. Starbucks drinks always hits the spot no matter what I order! read more

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If I could give this a -10, I would... The girl at the window was a rude little disrespectful brat. This is not the first time I've noticed Diamond (the girl at the window) snarky attitude while coming to this location. She has no customer service skills and seem to be bothered by working at this establishment. The store number was 8957. There are many young people looking for jobs in this girl doesn't seem appreciative to working at an establishment like this. Hopefully the manager has a talk with Diamond because she sure wasn't a girl's best friend! I will not be returning to Starbucks as this put a very bad taste in my mouth about who they hire working for them!! read more

After a long day at work, sometimes you need a cup of coffee to push through the rest of your day. This Ocoee Starbucks certainly delivered! Food: I ordered the chocolate cream cold brew and vanilla cream cold brew in the "trenta" size. Both drinks were delicious though I preferred the chocolate cream. At over $5 per cup, I felt it was a good value given the inflationary times. Service: The cashier, K, was pleasant and we had a brief but enjoyable conversation. Within five minutes, I had both cups of coffee with my name spelled correctly on both and I was out the door. Ambiance: Both inside and outside the store were clean and inviting. I have been to Starbucks stores where the furniture was busted or the tables needing cleaning up--not here. There were also quite a few people inside studying or relaxing as the environment was calm. read more

Starbucks - Inside Starbucks. - Coffee & Tea Near Me - Ocoee, Florida

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Very happy the renovations are over! When I go inside, everything looks rather clean and bathrooms are not disgusting. When I use the drive through, it is a little slow but it moves pretty well for the morning commuters, in my opinion. The location isn't my favorite only because of how many lights are near it. You do have to make a U-turn at a light if you are traveling west on 439/silver star rd I would definitely recommend this location to new comers! read more

As an avid Starbucks customer and drinker, I was quite surprised when I visited this location. Both of my hot drinks were given without the protectors applied nearly burning my hand but I had to return to this location due to my drinks not only being flavorless and my cookies not warmed as requested, and the customer service I received was not satisfactory or welcoming. Tried to politely explain to the young lady April behind the counter that I simply wanted a remake of my beverages and my cookies but she immediately and very rudely dismissed me by waving her hand and walking away to allow another employee to assist. Could not recall her name (because I was so shocked by this girl who so nonchalantly acted as if I was not a paying customer) but she definitely apologized and ensured our orders were corrected. First and last visit at this location. read more

Starbucks - a counter with a laptop on it - Coffee & Tea Near Me - Ocoee, Florida

Beverage was very poorly done and the staff was extremely unfriendly and unwilling to fox it. It is a 7 dollar drink that was extremely bad. It is not about the money but the experience read more

This is definitely the best Starbucks near me. The people here are always super friendly. More importantly, every time I've ordered, whether I'm the drive through or a mobile order ahead of time to pick up, the food is always consistently hot and fresh. I mean piping hot. It's delicious and my regular Starbucks from now on. read more

Love these new looks but a little disappointed. What did I get No issues with the drinks. Placed my order on the app while waiting in store and surprisingly the drink was made a couple of mins earlier than scheduled. Environment Love the big windows! A lot of sunlight in the place. BUT I don't like that not all the tables have outlets especially the tables by the window and also those in the center. There is a row of bench with 4 small tables and that whole section has outlets. There is also outdoor seating with about 6-7 tables. I know one locations even outside has outlets, but this location also doesn't have outlets for the outdoor seating. Niceness of the staff I had minimum interactions with the staff. But observing the staff interacting with the guests seem nice Dollar Typical Starbucks pricing. Nothing different Yes? To make purchases yes. But would think twice if I wanted to come here to do work on a laptop. The charging outlets are lacking. #WendyWanders #WendyAnd read more

Quick snack a strawberry refresher and a pasty! Nice price point! Once again everything was perfect! Thank you staff.

Everything here is gucci now! Happy Hours thursdays are more usual than ever! Staff team is growing fast! Mobile order is a thing now. Recomendations: dragon drink or pink drink, matcha green tea, espresso shots with white chocolate mocha! read more

Still always past the estimated time of the app. Today I waited and just had to cancel my order and ask for a refund. Can't rely on these estimations read more

I have been a loyal member since high school years and that is a long time ago... My friends and I would often go here to study, to talk, or just to catch up. Personally, I preferred the old location (next to Chik Fil A) better since it was more convenient of a drive for me. Even so, I love the spacious layout and the drive-thru of the new location just as much. There are more tables and chairs compared than before. The environment here is usually calming and relaxing and the barista are always so friendly and cheerful, which makes it a perfect place to drink coffee, read a book, do homework, etc. At time, especially during lunch hours, night time, and weekends, it tends to get crowded and a bit noisy, but it is not the end of the world. That is where my airbuds come in! Sometimes, I like going to Starbucks just to check out their cups and seasonal items. What I usually get at Starbucks? When it comes to pulling an all-nighter for exam, I would get the Emperor's Cloud hot tea and/or the Vietnamese Iced Coffee or "Ca Phe Sua Da." These 2 drinks definitely will keep me up all night! The recipe for the iced coffee is 4 shots of expresso with 5 pumps of white chocolate mocha in a venti cup of ice. You can alter the recipe depending on your taste bud and personal preference of bitterness or sweetness. I usually use the app to pre-order but at times I would order in person just by saying 4-5 or 4-4 or 3-4 (only certain locations know what it means). On a normal basis, I often order the Verry Berry hibiscus, Iced Green Tea, Strawberry Acai, and Mango Dragonfruit. I love refresher drinks, especially with Florida's intense heatwave. During Christmas season, I would only get the Caramel Brulee latte with extra toppings! The richness and creamy taste uplifts my mood right away and keep me warm throughout the day during the Florida's "cold" season. read more

Starbucks - Vietnamese iced coffee "cafe sua da" && Very berry hibiscus Recipe: 4 shot expresso + 5 pumps white chocolate mocha - Coffee & Tea Near Me - Ocoee, Florida

This Starbucks has exceptional customer service in the drive thru. The line was very long but it moved pretty quickly. There seemed to be multiple orders in every car in front of me and yet the employees were lighthearted and professional. There were smiles and friendly banter from the beginning to the end of my experience. I was a little bummed that they were out of peach juice. My favorite drink is black tea with peach juice instead of water and half the sugar. Since they were out of what I wanted they suggested that I replace the peach juice with guava juice. It was a good enough substitute. My grandson loved his strawberry açaí refresher along with egg bites and a Birthday Cake Pop. read more

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Solid 'newer' location that has all the bells and whistles. They have a drive-thru and plenty of space inside. We dropped through for a quick drink and everything was as expected. They have a larger parking lot, which is nice for this chain, as not all of the locations have good parking situations. The staff was friendly and the drink was made as ordered. I'd pop back in here for a refuel coffee if in the area. Overall: A Solid drive thru, friendly staff and a large parking lot! read more

Pleasant and friendly staff. Greeted immediatlely upon entering. Very busy- very "syncronized!" Spotless & cheery- would highly recommend!

Service is always good. I would go more often if it weren't so cold inside to sit and do some work. I end up driving further to a different coffee shop that's more comfortable. read more

Nice relocation. Plenty parking and little larger that previous facility. Friendly counter help. Did I mention Dark Sumatra is good coffee? read more

Starbucks - Coffee & Tea Near Me - Ocoee, Florida

The reason for 4 Stars is I only drink brewed coffee and Starbucks roasts are not my favorite , every now and then they do have something I enjoy , but I love the location , I like coffee right after I work out and it's in the same parking lot as my gym , it's super clean and the service is great, Trey is always super friendly read more

Starbucks - Coffee & Tea Near Me - Ocoee, Florida

I normally come to this Starbucks to study or do my homework assignments with my friends. The atmosphere is really calming and it's not too cold. Although it can get a little loud do to the other customers, that come in with their group of friends, I simply just block them out with earbuds and jam out while working on my things. The two main drinks that I get here are the Iced Matcha Green Tea and the Mango Dragonfruit. A lot of the time, when I order a Matcha flavored drink, there's a bit of a fishy aftertaste, but the baristas here really know how to make it perfectly. The Iced Matcha Green Tea with Soymilk makes the drink a little bit thicker and creamier. If you're feeling adventurous, add whip cream on the top. If you're not feeling in the caffeine mood, the Mango Dragonfruit Refresher is interesting. It comes with the actual Dragonfruit in it and the flavor is not too sweet and is really refreshing, especially after being in the Florida heat. It has a slight aftertaste that makes you want constantly sip on it. read more

Starbucks - Coffee & Tea Near Me - Ocoee, Florida

This store represents the service model Starbucks reaches to achieve everywhere. The Baristas are friendly, efficient and make it clear they are here to serve their customers. I found the service, speed and quality to be outstanding and the new location is attractive and very comfortable. I loved the fact that I was able to order my drink this evening from the parking lot and it was waiting for me when I walked in the door! read more

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Busy Starbucks, but friendly and accommodating staff. This is a new location for the Starbucks and they typically have a lot of mobile orders, but the drive thru does move very quickly. My drinks are always made correctly and taste great. I have not been in a situation where they have been out of any drink yet unless it was a seasonal drink at the end of the season (had that happen at all Starbucks locations). It is convenient to get into as well with the new location. read more

Hi, My wife went in to get her free birthday drink, I believe it was made by an Amy, who made it wrong. My wife asked her to remake it, and she began to curse under her breath while remaking it, and being rude, complaining about her job. My wife was already having a bit of a rough day and this horrible interaction made her tear up. Would love to know what could be done about this. read more

This location definitely has one of the nicest staff! No matter what time of the day you go there is always someone really friendly at the drive-thru window! They are super quick and efficient. I've never had to wait more than 5 minutes total from order to pickup even when there are multiple cars in front of me. This Starbucks staff is also really great at consistency!! (I usually get the same drink everyday) and they make it EXACTLY the same everyday. Some other locations nail it once and then ten other times it just doesn't taste as good but this location really does an amazing job with getting it perfect every time! read more

I don't know if it's the area or just a technical issue with their reception but even with my hotspot turned on, I always have problems with the connection. I bought my drink and got settled down. I connected all my devices to my personal hotspot and instantly the problems started. I couldn't get anything done and this always happens with this Starbucks location. I wasn't even using their Wi-Fi! Insane. Never returning. read more

When I can't decide on a drink I always just ask the person taking my order to make me their favorite drink. So today that's what I did, I think his name was bradley, his favorite Drink was absolutely amazing 10/10 will be ordering it from now on! Hey Bradley if you see this it was SO GOOD! Put this on the menu or something, call it the bradley read more

Starbucks - Bradley's drink - Coffee & Tea Near Me - Ocoee, Florida

This Starbucks dinning or whole location is consistently closed with the lack of staffing. Again today you can't go in to order and 30+ cars are in the drive thru. read more

If you don't mind the drive thru staff stealing your money by tipping themselves $5 for your one coffee, by all means drive on through. I'll be taking my business elsewhere read more

Despite having 10 people running around the store, they have one register open when after waiting 10 minutes in the line moving I decided to go in. Every time we go to the Starbucks it's awful. It's the only one on the way to work and I have to go out of my way to avoid it. read more

The new Ocoee Starbucks beautifully done inside! Spacious, clean and they have the Nitro brews which have become my new favorite obsession! They also have a drive thru! How convenient, especially in our rainy summer days. Friendly staff! read more

Starbucks - Coffee & Tea Near Me - Ocoee, Florida

This is a new location on West Colonial. I've only been through the Drive-Thru, but service was quick and the attendant/barista was friendly. Outside of this, it was a typical Starbucks vibe. read more

We visit Starbucks several times each week and almost always have the same experience. Today this Starbucks hasn't been as good. It too more than 20 minutes to get one drink out of 4 in our party and it was made wrong, but the order was taken wrong. I ordered a strawberry green tea lemonade and it came as a watered down strawberry green tea. I drank it anyway and ordered a refill of what I had originally ordered. Because we have a gold card, the refill is usually free. Today they charged me .89 for a Strawberry infusion and this is even after I told them the first wasn't made correctly. I ordered a Strawberry Green Tea Lemonade. This was not Starbucks best today. It also wasn't horrible, just not what I expected. read more

This is the my usual spot to go and study, really great and friendly staff! It may be a little chilly so it'd be a great idea to bring a sweater or something of that sort. They just recently got some new tables which gives the possibility for more people study or just chill and hang out. read more

Worst Starbucks I've ever been too! Never get my orders right and always out of product!!!! Get your stuff together! read more

WOW BEST STARBUCKS EVER! Went in the afternoon on a weekday. Ashton was the sweetest! Friendly and considerate.