Stopped in for a coffee and stood at the register for what felt like ages without a single acknowledgment. No "be right with you," no eye contact -- nothing. I finally had to raise my voice to get anyone's attention, which isn't how I like to handle things and isn't how it should have to go. I've been here before and it hasn't always been like this. The newer staff seem to need more training on basic customer service. Greeting someone who's clearly waiting at the register is the bare minimum. read more

Here using up some earned bing reward points and decided to try the cute fun butterfly refresher lemonade drink with bursting boba at the bottom. I loves the colors almost to pretty to drink this was something diffrent for me my go to is the mocha cookie crumble. This drink is good but leans ofthe side of tartness more than sweet. read more

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You're doing so good sweetie!!! I am so obsessed with their iced chai with cherry cold foam latte, i legitimately have a problem and will be devastated when they take it away. Service amazing! And typical ambiance, good vibes read more

Starbucks - Coffee & Tea Near Me - Nottingham, Maryland

This Starbucks never misses !! I've been visiting this location since it's been at The Avenue the last few years and I love it there !! My norm at this location is a Medicine Ball. Always great service, comfy environment and clean premises. Only gripe... please move the ordering line away from the front door. There's very limited space when you 1st walk in, and it's unavoidable. That's it. That's all. read more

Starbucks - 9'13'2023 Isn't she gorge !! - Coffee & Tea Near Me - Nottingham, Maryland

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A fabulous place to perk up with caffeine. Difffinetly an eye-opener for me. My favorite is the matcha tea for a jolt of energy with no jitters. Good service with a smile. read more

Tamya (hopefully spelt that right) was a sweetheart! She put up with me being semi difficult changing my order and being patient. Great experience for sure. Thank you Tamya! read more

Ordered online for pickup and it was ready by the time I got there. Indoor only no drive through. My drink were perfect, however what I wanted to order the app said it was unavailable, but when I got there I heard people ordering it and getting it done. This location is in a big outdoor mall and is not convenient if you are on the go. read more

Pretty small location in a big shopping center, besides AMC Theaters in Whit Marsh Avenue shopping center. There's barely any space and the two times I've visited it has been packed! Twice I've ordered through the Starbucks mobile application in order to avoid the "traffic" of people and making a long line. Twice we have had our orders mixed up and baristas excused themselves because they had ran out of salted caramel sprinkles or other yummy stuff that are huge ingredients within specific drinks. Baristas are very apologetic and quickly do their best to fix your drinks. So it's an ok place to get your Starbucks favorites, but remember to take your patience with you and make sure you check your order before leaving. read more

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Starbucks has a secret menu and this is the only location that I've been to that knows how to make just about all of the drinks on that menu (or is willing to try). My favorite "secret menu" drink is the Snickerdoodle hot chocolate. During COVID when there was a cinnamon dolce shortage, one of the baristas here was able to make the Snickerdoodle hot chocolate anyway by mixing up a few other ingredients. Gotta love the creativity and customer service! read more

Starbucks - Snickerdoodle Hot Chocolate - Coffee & Tea Near Me - Nottingham, Maryland

Order took about 20 minutes for just a pumpkin spice latte. Then my drink got everywhere because they didn't put the lid on correctly. read more

Starbucks - a hand holding a cup of coffee - Coffee & Tea Near Me - Nottingham, Maryland

The only thing open before 11 on Sunday's in the Avenue is this Starbucks so I went. I was pleasantly surprised that they had the holiday flavors and cups ready to go! The wait was a bit longer but that's just because they were very busy. There was a furry friend that morning and I love how they made this woman and her dog a "pupachino" it was so cute and sweet. Love how they're dog friendly! read more

This is the closest real Starbucks to the Essex/Dundalk area (sadly). The employees are always super friendly. I highly recommend downloading the app and placing your order ten minutes before you plan to arrive. Since it's one of the only ones in the area, it's always packed! Would love if it had a drive thru. read more

Stopped in for a coffee. The staff was very friendly and fast. My drink was excellent. The place was clean. Couldn't ask for more from a coffee shop. Thanks Stacy! read more

Rude manager on Sunday morning 06/06 Charged me for the wrong coffee size a d when I asked to be corrected she ask for more $.32. The point not about the money, this was her fault but she never apologize. I'm in town for 10 more days. My daily order is $10.31. This location lost my business due to your ignorant Manager. Customer service is everything in this business. read more

Great service and delicious ice cream. Everyone has a great attitude and we always feel welcome. I always get my favorite a white chocolate mocha frappe read more

Was served two lukewarm grandes this morning. I have never ever had a bad starbucks coffee until today. Tasted like a pot leftover overnight. Sadly we were on the road before either me or my wife sampled the garbage given to us. How can the barista not notice the coffee isn't hot? Pathetic read more

I'd like to retract my previous review stating that it's a pretty average Starbucks lol. This location has grown on me. I wish they opened at 5 like the one on Campbell, but the staff is super friendly. Possibly because I'm here almost every weekday morning, but I digress. read more

This location is okay. I go here whenever I am on the avenue to get a hot chocolate. The set up of where the door is directly in front of the register is odd. Makes the store seem crowded so it's not my first pick for my starbucks. Staff is okay. No extraordinary service. Just subpar. read more

This review applies to their evening performance - I have no idea how good or bad they are during the day. This Starbucks claims to be open until 10:00 pm but while their door was open when I went in at 9:15 pm they were on a restricted menu. I placed a simple order for a coffee and a warm croissant but was told (somewhat abruptly) that they'd turned their oven off and they refused to warm my food. Apparently they were surprised or simply didn't care that anybody would want a warm croissant on a freezing cold evening. In my opinion, if a store states it's open until a specified time it should have its full menu available until that same time, or at least shortly before. If not, they should have a sign warning customers they restrict their menu after a certain time. I was there a full 45 minutes before closing and they'd already stopped serving warm food. I left, disappointed and without getting anything. read more

Dirty. It's 325pm Monday and this place is messy, dirty, and a bit nasty. I don't fault busy employees but the overall standard of customer service by management. I've been to cleaner places in bigger cities like San Francisco and New York. Sad. Hopefully there is no homeless person in the restroom. read more

The embarrassment I experienced walking into Starbucks Was overly disturbing. The supervisor Megan was so rude yelling for me to close the door before I could even walk in. Embarrassing me in front of a crowd of customers. Rolling her eyes and nowhere near welcoming. I immediately walked out. I called the next day and Megan answered the phone with an attitude. Just disgusting behavior to be a supervisor. I will never go to this location as long as she works there!! read more

horrible service the food and drinks took 29 minutes to make i got a water, cookie, and a pink drink.

Oh hey a Starbucks! They have Starbucks stuff! This location is fine, nothing impressive. Conveniently located on the Avenue at White Marsh. Staff was friendly enough, service was quick enough, just nothing impressive (you probably have to try pretty hard to impress me at a Starbucks though). read more

Very good! I got the new Waffle Cone Carmel Frappe. The only thing I would have to say is the barista was a little short tempered. read more

Starbucks - Coffee & Tea Near Me - Nottingham, Maryland

This place was very rude. All my husband and I wanted was a small hot coffee and a salted caramel mocha Frappuccino and was given the wrong iced drink. when I mentioned to the purple haired barista the frappaccino drink wasn't right, he got angry and dumped my drink in front of me and talked about me to the other barista. the drink still wasn't made correctly but I didn't say anything. I just told the purple haired barista it is very rude to talk about a customer right in front of me. I will never go back to that Starbucks again! read more

20 degrees outside and looking forward to hot coffee for long car trip. I ordered a brewed Pikes Place coffee that was lukewarm. Server offered to make fresh batch, but did not have time to wait. read more

I never write reviews about Starbucks because they are all pretty much the same. But the customer service at this location is absolutely superb. The baristas were pleasant to interact with and even brought my drink and food to my table once it was prepared. The quality of the drinks is on par with the starbucks reputation but the customer service went above and beyond read more

Awesome place! Great coffee so yeah go here! The people are really nice and good conversationalists.

I went in during a busy time and expected to wait, but when people kept coming and leaving with their drinks while I waited, I started to get frustrated. I finally got my kids drinks, but still had to wait for two more drinks that simply weren't coming. I am just confused by this because they put your cups together when you order and even write your name on them. After inquiring about the drinks several times, we still didn't get them. I would think that you would make your mistake a priority but was instead given attitude. I was looking forward to strolling around outside on a chilly evening with my family and some Starbucks but instead went home annoyed. I work in the food industry and always try to have my customers leave happy. This barista simply did not care and continued to make drinks for other customers while telling us ours were coming up. Awful customer service! read more

The only reason I ever go to this Starbucks is that there is nothing else on the Avenue. Chronically understaffed and the folks there are rude. And it's called a shaken tea for a reason! read more

Just had fantastic and friendly service at this location. Young brunette lady, was so nice and friendly. They were out of sandwiches and she explained other options. She was super nice and went out of her way to help. Will definitely be back read more

I second the review that said people here can be rude. We didn't have any problems with the staff, but we did encounter a suuuuuper b*tchy, entitled, hypocritical, and aggressive mother here. She berated other patrons with "Maybe you shouldn't reproduce" because not everyone thought her child was a Precious, Precious Princess when the child was shrieking shrilly every so often and, god forbid, looked up when it happened. It's called instinct: Loud noises attract attention. Nobody said anything to her, yet she felt the need to mutter about them loudly "under her breath" to herself. read more

I have been going to this Starbucks faithfully for about two years and I've actuallu always had a great experience. It wasn't until this morning when i came in that the service wasn't as great as usual. The cashier (didn't catch her name but brown hair,glasses and in her mid 20s) wasn't too friendly. I inquired about the bagels and looked through the case for an alternative but was rushed to pay as if there was a line behind me and there was not! She stepped away from the machine and because she rushed it didn't take my payment. I stood in line waiting for my drink as 3 people told me that my card didn't go through. I re ran the same card with a different girl who i actually always worked with and is always extremely nice! It wasn't until i saw how the same girl talked to her in a condensing tone that i realized that she was just genuinely being rude for no reason at all. I think it was just perhaps a bad day for her but she made me really uncomfortable coming to a place i frequent where the people are genuinely nice no matter the time of day. Shout out to the original crew i work with including the polite red Hair who always works morning shift! read more

Very friendly staff and barista is always quick and efficient. Store is clean and bar counter is very welcoming. Never disappointed when I come to this Starbucks. read more

Brandon was awesome. They are great with small children. Very nice and accommodating.