The location was dirty. Staff was ok. The location could be better maintained. I ordered a refresher drink. It was delicious..... read more

Starbucks - Just stuff all over the floors. Tables not clean. - Coffee & Tea Near Me - Nanuet, New York

Amazing service and amazing baristas and amazing drinks and ya everything is amazing!!

I usually love my experience at this location but today I was very put off from Starbucks. I work right next-door and frequent this location often. Every single time I go, I grab a cup of water with my order. I figured I could walk over there and get a small cup of ice water since I had forgotten mine. I was told that in order to get even just a cup of ice, I would have to purchase something. Now Starbucks is not cheap and not always in the budget, but to deny someone of a basic necessity is kind of insane to me. I'm in this location multiple times a week if not daily and can't believe I was turned away for a cup of water. Now I understand this might be a corporate policy, but even still it's a bad look. read more

Great fast organized service. Not for hanging out though. Too few tables, always taken.

This Starbucks location is slightly less bad than other Rockland County locations. Service here isn't good... these baristas handle your order when it's convenient for them. Hygiene isn't atrocious, but I guess it's decent. Whatever. read more

Absolute best Starbucks I've ever been to, my experience there was so great! The customer service is incredible and our drinks were delicious! 10/10 recommend. Nike (the barista helping us in the drive through) went above and beyond and we really appreciated it! read more

Just went to this location unfortunately for the second time in about seven years. Both times it was about a half hour before closing and they wheel trash bins through the seating area and start sweeping around your feet. We often joke about how that happened about seven years ago and couldn't believe it happened again. I also thought a Starbucks is supposed to be warm and inviting inside. This place was a mess with a few chairs set up cafeteria style. Maybe OK for takeout but will never go back. read more

I went during the busy lunch time today, and figured I'd have to wait a bit. The chaos began when two baristas started arguing openly with each other behind the bar, before another told them to cut it out. After about 12 minutes i noticed the four people who came in and payed after me got their drinks, i asked for an update on mine.... I was met with the nastiest baristas I've ever come across... four of them to be exact. I was not the only customer having this issue, and we were met with nothing but bad attitude. Long gone are the days of customer service at Starbucks, i suppose. One barista even exclaimed to her fellow employees "Ignore them, we're fine, take your time no need to rush." I have never had a worse experience just trying to get coffee. read more

My review is based on the mobile order I have been here many times. Mobile order was fast and easy. Put in my order while I was in the car and it was ready when I walked in. Fast service. This is a very busy location so it's best to do a mobile order. Can't go wrong with the refresher. I requested for less ice so it was great. read more

Starbucks - Mango dragon fruit refresher - Coffee & Tea Near Me - Nanuet, New York

Service and ambiance the place is absolutely filthy and the employees don't even care about the costumers they just go there to talk to each others like they are in a picnic! Do yourself a favor and don't go there 20 minutes wait for a frikking coffe that is 90 percent iced and the 10 porcent coffe is not worth it!! The place is dirty just look at the garbage always overflowing the floors the windows!! everywhere is gross if they have that same hygiene to make your drink or food! no thanks! read more

So where do I begin...this one is for you Hunter. The line was so long and it is ok to say you need help. I took it personal when I had to wait 15 min for you to take my order and then when I finally got to the counter you thought it would be cute to have me wait another 5 min. Is it me or does the Starbucks in Target taste better. I am bit concerned for this Starbucks in particular because it is truly the worst one I have ever been to. 30 minutes later and my coffee doesn't even taste good. $14.44 down the drain. I'm these times it is horrible. Missing the Starbucks in the Nanuet Mall. For the Divo with two earrings you should help instead of walking back and forth. Bringing ice and coffee beans is not enough. Please get someone in there to train these people. It is horrible. read more

They never make anything right at this store. Unfortunately between this store and the store right across the street this is the only Starbucks that takes mobile orders. So you're stuck at the mercy of making a mobile order and hoping that by the time you get there it's actually correct. They never make nightrobe sweet cream cold brewed correct. Not sure if it's just the morning crew for if it's this store's lack of discipline and general managers lack of oversight at this store. read more

Every morning before work, it has become my routine to stop by this Starbucks. There are several Starbucks locations in Nanuet including one that is directly across the street for this one. However this location not only has early morning hours, extra staff but it also has the new nitro cold brew on tap. If you haven't had it yet, it's quite possibly the best thing that Starbucks is serving right now. This location is in the Rockland Plaza strip mall right next to a tobacco store and a Barnes and Nobles. They have plenty of parking out front so that shouldn't be an issue for you however on Thursday mornings, the spots by the door are usually parked up. I am not sure why! Now back to the nitro. Have you had it yet? It only comes in 2 sizes: grande and tall. You can't actually get it venti unless you order it with ice or if you order a grande AND a tall. The reality is though that the grande has enough caffeine to keep you on track for the entire day. Anyways, this is quickly possibly the smoothest drink you can get. I do like black coffee but the nitro makes you feel like you're adding cream. The texture is smooth and the acid is seemingly low. This is a busy location and as such you start to have baristas who become unnecessarily short with customers. Customer service isn't easy especially when feeling behind but no need to take it out on us! I do enjoy their easy order online service because I can often beat the line. In fact, I can arrive and order online if there is a long line of indecisive people! read more

Cold coffee on a monday morning ARE YOU KIDDING ME? NOT EVEN REMOTELY WARM WTF. This is ridiculous this is Starbucks a national brand and they can't even serve me warm coffee???? I wish I could get a refund this is so ridiculous read more

When with my daughter she got her drink and people came in and out and a few people that came in with me were still waiting for our drinks. We look and five cups were just there with our names and no one had done our drinks. I wait's 22 minutes and if I don't speak they would have never made my drink. read more

Thank you to the barista who allowed me to get my honey citrus mint tea although I was a little short on rewards points. You made my day

How can you resist a Starbucks on a breezy afternoon? Not this gal! Enjoyed the typical layout of this Starbucks location at the Shops at Nanuet. The service was quick and efficient and the establishment was clean and tidy. I'd definitely return! read more

horrible service. my DoorDash toook forever because they would not remake my order after someone stole it. hung up the phone on me and everything. very unprofessional service everytime I come , so disastrous. this location should be closed or seriously looked at for its behavior towards customers and lack of care whatsoever. read more

I am a daily Starbucks visitor. Usually the suffern location but the nanuet location often also. Usually still waiting for your coffee well after the order online pickup estimated time. But tonight the young lady working was incredibly rude and spoke about me to her friend working. She had no name tags on curly hair with glasses. The manager on duty appeared to be the girl with the blue in her hair and a young man also working. The young girly brown haired girl without the name tag was incredibly rude in speaking to her co worker about me the customer in hearing distance. Coffee is always perfect. No complaints but if you care about how employees treat their loyal customers do not come here. Also I get everyone is struggling during Covid times and changes but this location forces customers to wait until drink is called in one small cornered area. Seems counter intuitive to me to have everyone crammed in one area ( and yes they will correct you if you leave the area before the rightful time ) there is no social distancing possible in that area with how crowded they become. read more

Starbucks - Iced Coffee - Coffee & Tea Near Me - Nanuet, New York

Would not recommend for sitting in. Tables are always filthy. Staff seems to wait until closing to do anything about the tables. I had to clean my own table with napkins and the hand sanitizer they keep by the registers. read more

Giving this Starbucks three stars because my Caramel Macchiato was great but the customer service was terrible. When ordering, my sister asked if they had change for $100 the young blonde taking the order gave her a look before asking a co worker if they did have the change. I guess the supervisor on duty came over and proceeded to get the change out of the change drawer for her. He hands her $100 worth of mixed bills and she literally hands it to my sister without counting. He then tells her, "I gave you a hundred- did you even count it?" So then she takes the money back and "recounts" before giving my sister the wrong change.. AGAIN! This cashier/barista went from giving too much money, to not enough money. And THEN had the nerve to have an attitude!! At this point I am laughing because I cannot believe this girl has a look on her face as if we are in the wrong. Get it together! read more

Every time I've ordered in it's been a damn disaster. I think I've learned my lesson...mobile order and then pickup. 1st time: paid by app then accused of not paying...then barista got huffy when I proved I paid. 2nd time: could barely understand a simple order for cold brew with citrus mint syrup and entirely forgot my breakfast sandwich. The times I've ordered by phone it's been smooth, accurate...with a grand total of a 45 second interaction, which is much better. read more

This starbucks is a nice place to go especially if youre walking around The Shops of Nanuet. i just encountered once but it was totally a disaster. I ordered A Venti green tea latte and she ask me in a very rude way. My friends even told me she was rude the way she asks me. She said "WHAT?!" Thats a little bit upsetting knowing that I just saw her the first time there. Plus the way she made my tea cant even tell if im drinking a colored water or what. Hopefully the manager will see the way she deals with costumers. read more

Very rude ! The "barista" talk smack about me right after I turned my back! Loud, rude and obnoxious , I don't even care that he calls me "Chevy" when my name is Cherry really but the obnoxiousness is just uncalled for. I worked in service business before and talking smack about customer while they are still in the store and I can hear him talk about me is NOT ACCEPTABLE! And yeah he filled my tea to the brim ....not!! smfh read more

Starbucks - Coffee & Tea Near Me - Nanuet, New York

This place get very busy and they don't have a great amount of staff to help when it gets like that. Also, they are not the friendliest bunch of Baristas around either. This place recently went under a slight remodel and my opinion? It was nicer before. read more

Starbucks - Coffee & Tea Near Me - Nanuet, New York

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One of my favorite study spots. It DOES get busy here pretty often but there's always seating available and it does not get too noisy. read more

Starbucks - Grande Oprah Chai Tea Latte - Coffee & Tea Near Me - Nanuet, New York

Typical experience at any of these locations. Its amazing how different the same drink cant taste anytime you come here. Its the same measured ingredients for all stores. Yet they can still mess it up. read more

EXTREMELY RUDE! Worst barista I ever dealt with in my whole life. Rudely telling people to put the mask straps around the ears in spite it covers the mouth and the nose. Meanwhile a guy SITTING on a table INSIDE the store with NO MASK ON! On top of that she mixed our drinks with another order and they were ready for pick she didn't call out the name. And God forbid you ask for a straw they lecture you for 5 minutes about the lid then they just THROW the straw at you. read more

I was not pleased when I ordered a secret menu latte. I ordered the same drink two days in a row. The second day, I was overcharged/ripped off and the drink tasted watered down and so gross. Never going there again. read more

This Starbucks location is still painfully slow and needs a fresh set of faces to replace the ones who are just collecting a check. We wonder if the store manager even looks at these reviews.... Positives: 1) If you want your order quick, order on the app before you get there. It will likely be ready. It may be wrong, but they try to fullfil your order. ‍ 2) Employees are courteous. Negatives: 1)When you order through app, sometimes (about 30% of the time) its incorrect. 2) Milk station is always messy when we are present. 3) Milk containers need to be filled. I cant share with you how many times I have to ask for milk to be re-filled. 4) A handful of the employees require re-training in what you should not say in front of the public (saturday-sunday mornings) 5) Sometimes it feels as though we are interrupting them when we place an order in which they must full fill. (saturday-sunday mornings) read more

Great Main Street location. Most of the staff is friendly. Recommend

I love coming to this Starbucks. This one and the one across the street are the best Starbucks I have ever been to. This particular place takes care of the store very well. I am here now and the workers are cleaning very thoroughly and are even cleaning the air vents. Who does that? This place is spotless. I ordered a drink and the workers treated me well as if it were midday. It seems to be closing time but they are still providing great customer service. Thanks for giving me a clean place to get some work done. read more

I have attempted for a long time to make this Starbucks my "favorite" as it is convenient to my morning routine. However it is rare that the employees say hello when you walk in to acknowledge your presence or goodbye. I kept wanting to be a regular but have "relocated" to another Starbucks with much better customer interaction skills. read more

Was in this location and was standing in the corner. Was told by one of the employees I needed to go stand in another corner that had 4 other customers in it. How am I supposed to properly social distance in this location when they shovel all customer into one corner. Makes zero sense. read more

I would highly recommend it getting the bacon Gouda and egg sandwich. It's probably the best one they have. Also if you can, save yourself the time in line and order through the Starbucks app and just get you order right at the counter. read more

The mobile order was blended to perfection. Also the order was ready on time. I would definitely order here again. The place is very convenient. read more

Starbucks - Coffee & Tea Near Me - Nanuet, New York

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I ordered a venti and got a grande. I was yelled at for "getting too close" when she put my drinks to far at the front and then they were complaining about social distancing yet I only saw one employee with a mask on. Talk about following guidelines. read more

For some odd reason, I was craving for the red velvet cupcake again. Since I was in the neighborhood, I stopped by this starbucks and picked one up. The woman in front of me got 4 of them. I was just glad that she left 1 for me. I snatched the last one! Instead of iced grande soy latte, I got the venti shaken iced green tea lemonade with 2 pumps of raspberry. It was um.....pretty. read more

Slowest moving Starbucks I've ever been to. I thought at first it was understaffed but what I don't understand is why the manager is not helping the barista making the drinks to get all of them out in a timely manner. Instead she is cleaning up the back and other miscellaneous tasks behind the bar. Do that later when the rush is over. Simple prioritizing would solve this issue. Literally the longest I've ever waited for coffee. read more

Lorenzo the store manager is a dismissive a-hole when brought to his attention that the baristas don't know how many ristretto shots go into a grande flat white. The put in 2 when it's 3. He just is a conceited when all he is a Starbucks worker! Make the drinks right the first time and train your staff. He even agreed with the barista that it waS 2 - he needs to go back to Starbucks school!!! read more