We actually walked in on a Monday and it was pretty empty! But we still had to wait a few moments before being taken care of. 2 simple drinks took a while and the employees seemed to be like robots dancing around each other one working the food one doing window orders one making window orders one making to go orders and those who walk in. I feel like Starbucks has someone lost its coffee cafe calming ambiance but that's a lot of places because it's so saturated and abundance. read more

Starbucks - Coffee & Tea Near Me - McDonough, Georgia

The coffee is expensive, inconsistently made, and quite under poured with too much ice. There are just too many other delicious tasting coffee options out there to settle. Starbucks has seen better days. read more

Why is the wait always so long? Do they need to hire some more employees? Geez!! 30 minutes consistently to get a coffee. This May be a "first world problem" but geez. And THEY ARE ALWAYS OUT OF INGREDIENTS!! Ugh. Nothing like waiting 30 minutes in line only to be told they don't have anything mocha. Wtf read more

The girls here had an attitude when they made my coffee wrong 3 times. It's a simple order it's on the menu. Nothing special. They kept adding extra sweetener so bad that I had my kid taste it who like coffee and was like "yuck it's pure sugar." Not to mention once getting my coffee I looked around the place was dirty. Fly in the food stand, crumbs everywhere, bathroom gross. The cooler glass dirty. read more

Starbucks - If you look on glass you'll see the fly bottom left - Coffee & Tea Near Me - McDonough, Georgia

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I love this location! The staff is always super helpful and nice. I enjoy trying something new on each visit and the team is full of suggestions. The lobby and bathrooms are clean and neat. I feel at home when I'm here. read more

Wed, June 8th, 2022 @5:59pm I'm currently trying to drink less sugar but when i do consume sugar, i usually get the (Iced) Matcha Green Tea Latte. the Hot Matcha Latte so far has tasted better than the iced but on certain days, the iced matcha latte taste better. That's okay though. i usually order via the starbucks mobile app (iphone) and i use the scan & pay and reload dollars into the app. read more

Starbucks - Iced Matcha Green Tea Latte - Coffee & Tea Near Me - McDonough, Georgia

The Employees - friendly - they paid attention to me and my requests. I love the community involvement, especially the letters-to-troops table. The Experience - fast, friendly, accurate. The Cleanliness - not many clean tables. read more

Starbucks - Coffee & Tea Near Me - McDonough, Georgia

I I've been to this Starbucks before and had no issues. I've been currently in the drive thru line for over thirty minutes. What's the hold up? I'm usually a very patient person however this is unlike Starbucks. Wouldn't recommend this location . read more

Waited 25 minutes for a cup of coffee that wasn't even made correctly... was not my choice to stop there as all Starbucks leave a lot to be desired! Lesson learned nothing has changed... read more

They just decided to make up some shit with my drink. Asked for a dragon drink that they have been out of every time I've come this week so decided to do the kiwi star drink instead. Because they're all clearly incompetent, he just built a drink on the system and gave me a random number to pay. Asked why it was that amount and claims I "added" things onto the drink. Here's the receipt they were so reluctant to give me. Dear Starbucks, Please train your staff on drink items before shifts. Sincerely, A pissy customer. read more

Starbucks - Receipt from build-a-drink.com even though the Star Drink is literally an option. - Coffee & Tea Near Me - McDonough, Georgia

Terrible service, workers are more fixated on talking rather than completing orders. There's no reason I should order my drink ten minutes ahead of time and when I get there I have to wait another 10 minutes, if that's the case there's no damn point in me ordering ahead. People have places to be but clearly these young folk don't care about their job or the time they waste read more

I go to this Starbucks every morning but every Sunday I come here it always something it either taken like 30 mint for my coffee .. and today I come there to pick Up a mobile Oder and this lady with such a bad horrible customer service So if your having a bad day dont go to work I mean seriously ... read more

This Starbucks definitely needs additional parking. The lot has no more than 8 spots and on an early Saturday afternoon he lot and drive through we're a nightmare. I had to park across the street at Olive Garden. The workers weren't your traditional smiling barista, but hey it was extremely busy so I can somewhat understand. I ordered the chicken chipotle sandwich, vanilla bean frappe with almond milk and caramel, and a butter croissant. Pricing came up to $16 or so. Pros: Drink was made right Cons: Customer service, parking read more

This location is your typical Starbucks. Even when they are busy, they are still efficient and make eye contact when they give you your order. The baristas will explain what the new drinks are and give recommendations. The inside is clean and the patio area is a good place to hang out on sunny days. read more

Starbucks - Extra drizzle - Coffee & Tea Near Me - McDonough, Georgia

Y'all . I don't normally go out of my way to leave reviews for anything but I noticed this location had such a low rating!!! The baristas here get my almond milk green tea matcha latte perfect EVERY TIME ! The crew that worked yesterday around 2pm are the mf goats. Keep it up guys. I know times are tough, but y'all seriously runnin' it. Love y'all . luv , almond milk green tea latte girl read more

This is the slowest freaking Starbucks I've ever been too. Why does it take so long?! All you have to do is literally make drinks and take money. The inside isn't even open. What are y'all doing playing in there??? The line should be moving at a constant rate. This is ridiculous. read more

On my way back to Atlanta from Florida, I always pass this exit, sometimes passing through for gas. For the first time, I had to pee sooo bad, but I didn't need gas, so I decided to stop for a quick coffee fix. There's a drive-thru, which I don't prefer, because that just slows down my order when I walk in to buy my drink. After ordering my dirty chai, I headed straight for the bathroom. I took my time, and when I came out a couple minutes later, my chai wasn't waiting for me like I expected. A convenient stop for quality coffee on I75, with a drive through for people that don't have time to get out of their car and walk inside, but that's about it. read more

This rating is NOT about the wondeful staff who I consider warm and courteous. THIS review is all about the safety hazards lurking from dusk to daylight. For the past 2 years I noticed when visiting here, the lighting was not like the other Starbucks, which are within 3 miles of 2 stores. But, as I stop here since Daylight savings, its more evident that this store needs some attention. As you look at the pictures PLEASE tell me where you SEE ANY OUTSIDE LIGHTS?? That's right-you don't! Except for the 3 standalone lights in that small ass drive through, which accidents have occured, is there lighting. And, its not AMPLE lighting. To be clear, the shopping plaza does have lighting, but the light directly in front of them doesn't work.....however this is not the issue. That's the shopping plaza's responsibility not Starbuck's. This is only about the lighting on the outside property of Starbucks itself. Read on... So, when I called the customer service number I was passed to the person who shared the District manager would handle. Hmmm, okay....the same District manager who scheduled a renovation in first quarter 2018. So....I know who I can't trust. Now, I visit and see the same ole same ole, except I need answers, not bullshi*t. So, see the pics for yourselfand if you visit here, PLEASE do your part to help get attention to this matter! A call to have the issues escalated would help. This is about the consumers, staff and environment to make it safe to go there from dusk to dawn. read more

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Long wait for the drive through. Not very efficient. I ended up going inside to order because the drive-thru line was taking too long and I was cutting off traffic to the plaza. Even once I was inside and ordered, it took 27 minutes for them to make a simple coffee with cream and sugar. They didn't offer me a receipt and made me feel weird for asking for one. read more

Great Starbucks location. Placed a mobile order in an on the go hurry. Store takes orders online at 530 a.m. I arrive at the location around 540 a.m. the store isn't open nor is there anyone inside. Needless to say, I'm in a hurry and my online order which was charged and excepted isn't ready. So I leave and make my way to work without my order. However, a few hours later I call the location to settle the issue. Staffing was so great enough to apologise, print the receipt of my order and, set it aside for a next day pick up without charge. A bit inconvenient but, I understand as in all things the same with business, life happens. I was impressed with how they responded and rectified the situation. 3 stars because it is a new location finding it's feet. However, the staff along with service is great. I can only imagine my 3 stars over time will over all be a 4 and a half maybe 5. read more

I waited in line for 30 minutes. I get to the window and she says orders are ahead of me and I need to pull around and someone will bring it out to me. I'm still waiting. Service at this location has gone down in recent months. I expect more from Starbucks. read more

The drive thru was not adequately staffed for the BOGO sale from 2-6 pm today. Waited 30 minutes in line.

This is the beat Starbucks in the area. The customer service is excellent and my drink is always perfect. read more

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If I could give them 0 stars I would! I was picking up a Uber order. I stood in this location for 30 minutes still no order! I inquired but the gentleman and light skinned girl behind the counter were too busy having personal conversations and giggling rather than focusing on the orders. Plenty of people left upset!! I ended up having to cancel my delivery after wasting my TIME in there! Do better!!!! People are already cranky and want their Starbucks then to have to wait extremely long for a drink is crazy! read more

I love Starbucks but it seems to be hit or miss with this location I think the barista needs help or to be better trained. Have gone several times and the mocha is extremely bitter due to them letting the shot die ... I could barely drink it. As a coffee/ espresso drinker this matters. Usually disappointed! read more

The wait at this Starbucks is unreal compared to others that I've been to. Unless you want to wait close to 45 minutes for a drink (especially when they're sold out of half of everything), I recommend not to go. read more

For starters they are the slowest Starbucks I've been to. When I got my Venti Caramel Frappuccino it was nothing but liquid flavoring. Really. That's as bad as McDonald's read more

I got a Teavana Peach (Get it while it last) tea and some of those Gummy Pandas, which are great. It is nice and fairly clean in this Starbucks. Things are also in stock, including things that are to be cooked by employees. My complaint is that the employees are playing around a lot, and then when I came for a shaken ice tea, they took a little more time then normal. Awesome Starbucks though. read more

Starbucks - Coffee & Tea Near Me - McDonough, Georgia

Went through the drive-thru .... excellent, fast and great coffee. Needed a pick me up. This store looked very clean inside from what I could see. The staff was very friendly. Would recommend. read more

The worst customer service of all Starbucks. Rude baristas, drinks aren't made right, and slow service. Long gone are the days where it was staffed with the right crew such as Bryson. I use to come here all the time because it's convenient but not after my last experience here. I am Gold until 2017 but no thanks. I will take my business elsewhere. If I do go to Starbucks it will be in Brookhaven where they understand the true meaning of customer service. I'm only giving it one star because I couldn't give it zero. read more

I'm addicted to Starbucks. Jacob is so nice and sweet. He sings to me every time I order because he knows my drink order by hard. The frappuccinos are my favorite. read more

This was a great and unexpected stop on our way down to Florida. Located right off the freeway, there is a drive thru which makes things very convenient. We got out of the car to stretch our legs and walk around a little. I am a Starbucks Rewards user so I tried the Carmelized Honey Latte. NO. Burnt Honey Latte. Not this locations fault, but just NO. I drank it to not waste it but I wasn't a fan. The rest of the crew got their standards- chai tea, chocolate banana shake, and a strawberries and creme frappachino. read more

Slowest Starbucks ever. Always a line in the drive through which you'll sit in for at least twenty minutes. Don't go here!

Where is the rest of my Caramel Macchiato? I did order a Grande. Usually don't have a problem with this place but this is really crappy of them to charge me for a Grande when it looks like a Tall. No whip, no caramel. It's too early in the morning to be playing with people's coffee. They need to get it together. read more

Starbucks - I ordered a Grande. - Coffee & Tea Near Me - McDonough, Georgia

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Went to the drive thru to get a vanilla bean frappe they are out of vanilla bean frappe asked if there was anything else that didn't have caffeine in it and he told me he don't know. Very rude and don't even know their own menu. Basically ignored me .. so I ordered a matcha and just passed thru the drive thru rude much !!! Didn't want it read more

Sometimes you wanna go where everybody knows your name. Especially when your name is Amne. I lost my precious Gold Card here and they had it waiting for me as soon as I walked in. Every Barista is super nice and they act like they love what they do. My favorite SBUX around! read more

Starbucks - Coffee & Tea Near Me - McDonough, Georgia

Specialty coffee are the best. The sweets are bad either. Free Wifi. Fast service. read more

I cannot remember the drive through workers name that was fantastic, she was joking about the cold weather and quick and efficient with checking my order out. Definitely friendlier service than the McDonough location. read more

I usually come to this location instead of the others nearby. Are use a prepaid Starbucks card that I load all the time to try to get my rewards. I always bring in my own cups, so that way get a little discount ($.10) but not much. The girl rang up my drink order and the price seemed more than usual, so I checked the receipt and noticed that she didn't give me the discount. I mentioned to her that she didn't give me the discount and she said that she had input that I was using one of their cups instead of giving me the discount. She acknowledged that I didn't get my discount but didn't give me a discount, so that's why I'm adding this review. Starbucks will owe me $.20 discount next time, since I buy $6 coffees. read more

This was my first time going to this location. I went through the drive thru to order a Iced Matcha Drink. This was only my second time ordering this drink and I enjoyed it so much the first time. As I received my drink and drove away from the drive they, I took a sip. My mouth received clumps of matcha. I took a closer look and realized that they barely mixed the matcha powder into the drink. See the pictures for yourself. So unacceptable! This makes me scared to order it again. read more

Starbucks - Coffee & Tea Near Me - McDonough, Georgia

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