This location was close to the hotel I was staying at. There was lots of counter space or standing room but not much seating. My drink wasn't delicious, which is my usual go-to. There's also seating outside. The staff was welcoming and friendly while ordering and giving me the other The drink just wasn't good read more

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Horrible. 1) pouring hot coffee into plastic serving cups. Released all kinds of toxic chemicals. Dangerous health hazard!!!!!! 2) they are only serving drinks 3/4 full..... read more

This afternoon, I stopped by this Starbucks location for the first time and ordered a S'mores Frappuccino. The store was clean, and the staff members were friendly. I ordered my drink decaf, with non-fat milk and easy ice, and I was happy that she made it exactly the way I requested. When I asked for the restroom code, I was told it was printed on my receipt. However, even after entering the code exactly as printed, the restroom door wouldn't unlock. I let one of the employees know, and she said she would check it, but the store became busy with customers, so she never had a chance to come over. After waiting for a while, I asked again, and she told me that someone was currently using the restroom and that I could simply use it after that person came out, so that's what I did. While I was in the restroom, someone kept entering the code over and over, even though I was inside. I had to loudly say twice that the restroom was occupied because the person didn't seem to hear me the first time and kept trying to unlock the door. It made me feel uncomfortable. When I came out, I saw that it was a woman. I was surprised because the occupancy indicator on the outside clearly showed "Occupied," so I wasn't sure why she kept trying the code anyway. As for my drink, it was much sweeter than I expected. I ended up throwing away about half of it. I think I'll avoid ordering drinks that sweet in the future--for the sake of my health and my teeth. cf) The only outlets available for charging phones in this store were located on the bottom under a large table, and the charging cables were too short to comfortably use my phone while it was plugged in. I found it inconvenient, and I wish there had been outlets on top of the tables for easier phone charging and use. read more

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Pulled up for a drink didn't do the drink right after I asked her to fix gave me the same drink 8:55 am girl in the window thought it was easy to just act like she changed my drink gave me exactly what I didn't want every-time I come here I order the same thing and it never taste like it's supposed to terrible Starbucks go across the st or somewhere else I always end up throwing my drink away when I come here shitty shitty Starbucks read more

Corporate coffee served fresh without smiles. But it's an American staple like McDonald's these days. Does the job. read more

Starbucks - Coffee & Tea Near Me - Los Angeles, California

Small corner location right across from USC campus. I suggest online ordering and pickup due to occasional long lines during peak hours. Limited selection compared to other Starbucks. Don't think they have a public restroom. Good coffee during our trip. read more

Starbucks - Coffee & Tea Near Me - Los Angeles, California

Only bc Dutch Bros has no bathroom or inside seating or anything. Otherwise just why. Idk how people don't get Starbucks tastes like it does by now. People really be that uncreative when they want coffee I guess. Nice view of the street lol. And one lone outlet in the corner. Perfect read more

SB in a prime location Figueroa and Exposition across from USC. Negatives are small size, too busy outside, crazy bums(I had to stand outside because one kept checking out my bicycle and I had a bag of merchandise, I just bought on it)and lack of seating. Also a security guard was just standing in the Starbucks ignoring another bum asking for money inside the SB(what's the point of the guard if he ignores customers being harassed). Note: I ran a food bank and been homeless myself. The issue is behavior not homelessness(I actually don't know if either bum was homeless as the govt. gives alot of lowlifes, drug addicts, "migrants" free housing in LA, while deserving veterans don't get housing). It's ok and legal to beg outside but not ok and harassment bothering customers inside the store. read more

Starbucks - Coffee & Tea Near Me - Los Angeles, California

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Barista Ashley is very snarky. Needs to be coached better with customer service experience

If I could rate 0 stars I would. Starbucks has had my business for many years and this is the first time I encountered this. It is Ridiculous how my pregnant wife could not hold her pee and needed to use the restroom the female employee refused to give her the code for the restroom until she purchased something. Do better Starbucks. You have lost a customer for life. read more

I honestly don't usually have any issues with the Starbucks but the fact that your hours say you closed at 8 PM and your doors are locked at 7:45 is ridiculous. If your store closes at 7:45 then that is what the hours should say if the hours say 8:00 PM, then your door should stay open until then! Super unprofessional! read more

If you haven't stopped going already, because it's Starbucksmaybe they're employees service and attitude will make you stop going. The reviews don't lie. read more

I order my matcha latte from this Starbucks at least 2x a week and they make my day. The order is always perfect but the packaging is great!! #welovestarbies read more

Starbucks - Awesome - Coffee & Tea Near Me - Los Angeles, California

Barista Ashley was very rude. I had to go use the restroom really bad. I stayed in line to order first but I really couldn't wait so I asked her if I can get the code. She looked at me and said I have to help the guy first. I've been to many Starbucks and I've never been treated like that before. She was smirking while helping the other guy. I stayed in line, instead of ordering drinks for my family, I just purchased whatever's in front of me just to use the restroom. She goes you have to purchase something to use the restroom. I have no problem with that. She scanned the item and walked away and took care of whatever is in the oven before she finished my transaction. She knew I was in a hurry to use the restroom. I took a picture of her name to remember. I was going to post it but I don't want to be the bad person. read more

I love pumpkin spice lattes and the latte here is trash. Go somewhere else where it tastes better.

Love this location! I was really hot after the hurricane and a lot of people have been ordering drinks, but I got my delicious drink within a reasonable time of ordering in person. However, I do agree with the comments saying that mobile orders are a priority, as I saw an insane amount of drinks/food in the mobile order pickup section (pictured) on a Monday at 1:30pm. Not a lot of people study there because of a lack of seats, its more of a grab and go situation. If you go to USC and need quick service, go to this starbucks. read more

Starbucks - Mobile order section - Coffee & Tea Near Me - Los Angeles, California

Due to the ongoing C19 pandemic there is no indoor seating but they have outdoor seating. It was time for my 400pm iced coffee break and ordered my usual venti with four pumps of sugar and a splash of almond milk. The drink came out just the way I like it and the service was fast. read more

Starbucks - Sign of the times 2021 - Coffee & Tea Near Me - Los Angeles, California

What an amazing experience. The people were so nice and graceful. The very polite young lady made me my drink in no time. The music was cool. My best experience in L.A. was at this Star Bucks. They even had some Star Wars themed drinks. Kinda cool if you ask me. Thanks to everyone working here. read more

Love this location ! I work in the area and order ahead on the App. Staff are always friendly and positive during my pick up. I should also mention they ALWAYS have my order ready on time when I arrive. Thanks for the great customer service read more

The staff here is super rude. I can see why they only have 3 stars. The establishment is also disgusting looks like it's never been cleaned. I also find it to be incredibly weird that a multi billion dollar company cannot break a $100 bill. Apparently in their world anything over a $20 doesn't exist. read more

They are horrible with serving people who order there food they make mobile orders first and then make other people's orders and yet don't make them right only for mobile orders so it's like they have preferences. read more

This is one of the Starbucks close to USC. There's one on campus and one a little further on fig on 28th I believe. I would say the one on 28th is better. Not only because of the size of the place but because they have their own parking lot. This Starbucks is small (as most are, so that's ok), but they don't have bike parking outside and to park you have to park under the Icon plaza which is in between Pizza Studio and the Radisson. I always get a venti green tea frappe wherever I go just because it's the drink I always get. Hot or cold, don't matter. But the one that this place makes tends to always be more watery than a smoothie like form so it melts faster..... You need a code to use their bathroom, but if you just ask the cashier they are more than happy to give it to you. read more

This is where I spent most of my money during college years for coffee to keep my awake during the classes. Baristas turnaround was frequently but mostly friendly and experienced. Should order online and pick up right away because the line is extremely long! read more

Ordered a Nitro coffee, girl rudely told me I'd have to wait 20 minutes! This stuff comes out of the tap. Less than 10 seconds to fill a cup and I'd have been out of there. read more

This particular Starbucks is located right on the corner of Figueroa and Exposition close to the Marshall School of Business. It's great for USC students, as well as others in the university area. Starbucks is never my first choice for coffee, but it's very convenient and the mobile app is great. I frequent this Starbucks almost every day, because it's close to my parking garage and close to my classes in Fertitta. Everyone who works here is pretty friendly, and manage to remain friendly, especially for how busy they are at all times of the day. However, sometimes I'll be at the bar waiting for a mobile order for a LONG time and no one even approaches me or asks my name, which is frustrating because I've seen other patrons experience the same thing. In this regard, they could be a little more attentive or just say the mobile order isn't ready yet instead of what feels like ignoring paying customers. I really wanted to write this review to give a shoutout to Stephanie. The drink I always order is not on the menu and it's essentially a double shot of espresso with vanilla, but a lot of baristas do not know how to make it. I was here the other day and had mobile ordered my drink. Stephanie (who is ALWAYS working) knows me/my order and realized it was made incorrectly. She re-made it for me before even handing it to me and asking if it was correct. It meant a lot to me that she took the time to do that and she displayed awesome customer service. She's a wonderful addition to this Starbucks. Thank you, Stephanie! I wish they had more seating besides just the bar stools, however I do realize it's a very busy location and it's not necessarily meant for sitting and hanging out for a long time. If I have time before class, I will sit at one of the bar stools and do work. It's not one of the warmest/homiest Starbucks I've been to, but it's fine for what it is and they play good music. They have long hours and they're open until 11pm on weekdays, which really accommodates the needs of students. read more

Starbucks - Double espresso before a big test! - Coffee & Tea Near Me - Los Angeles, California

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Friendly Barista. It's been really hot in LA lately. It felt good being inside the store with AC on. My double chocolate chip drink was also delicious read more

I live upstairs in so having a quaint Starbucks just down the elevator (no, i don't take the stairs) is absolutely grand. Since the seats are mostly facing out the window, this is not a place to "people watch" necessarily unless you're concerned about the people passing by USC outside. It's more of a study spot, and it tends to be more quiet than the Starbucks at University Village. There's a cool little outdoor area that faces the corner of Fig and Expo, so you can probably People Watch there if that's your thing. I give this place 3 stars because the baristas, though VERY friendly, don't know how to steam the milk for my foamy cappuccinos. read more

Starbucks - The days before the grand opening - Coffee & Tea Near Me - Los Angeles, California

This is a great Starbucks located conveniently close to the museums at Exposition Park. They have convenient 1 hour parking for when you're stopping by for a quick coffee. This location gets busy at times but the baristas try to get your order out as quickly as possible. read more

Starbucks - Flat White- latte art - Coffee & Tea Near Me - Los Angeles, California

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when i say I've never had customer service like this before!!! WONDERFUL STAFF!!! I had a horrible morning and they suggested a new coffee that had me up and going, very quick with my order and the place is super clean, damn near SPOTLESS. thanks guys!!! read more

It's a Starbucks. It gets busy but they still provide excellent service. You got he usual: WiFi, restrooms, and outdoor/indoor seating. This location gets busy especially with students during the school year since USC is directly across the street. Order ahead with your app if possible. I've had great experiences here and come here way too often. read more

Okay I'm a big fan of this place and this particular location. On a recent trip to Los Angeles my family and I stayed nearby. This location was in the same block. At first I was a little leery going in, with USC just across the street I thought the place would be packed and slow to deliver the highly sought after morning brew, but to my half surprise the service was so quick! Friendly and efficient too. I will definitely make this my go to Starbucks while in the area! Good job Starbuckers! read more

This Starbucks is located near USC and is a great addition for students and non students alike! There isn't too much seating but there was definitely some seats in which I saw students diligently working. The overall ambiance was very good compared to other Starbucks I've been to. There is a lot of open light with high ceilings to create an inviting environment. The service is very fast and friendly! The drinks were made pretty well, so no complaints there. The baristas are pretty funny too. Always love some humor with my drink! read more

This Starbucks is always consistent with my drinks. I recommend this location to everyone and anyone who's looking to have a great conversation as they wait for their drink. Plus, it's across the street from USC, which is great. :) read more

Starbucks - Coffee & Tea Near Me - Los Angeles, California

Come on Starbucks! ‍Raw bacon ?! A necessary not so fun fact: "COOKING bacon kills any lurking bacteria or parasites. Eating UNCOOKED bacon can expose you to bacteria as well as parasites and can cause either bacterial infections or trichinellosis, also called trichinosis, a parasitic infection. Bacterial infections and trichinellosis can both cause gastrointestinal symptoms." Starbucks you gotta DO BETTER‍because absolutely NO ONE enjoys the Hershey squirts! FIGHT ON! read more

Starbucks - ‍Raw bacon ?!Starbucks you gotta DO BETTER‍because absolutely NO ONE enjoys the Hershey squirts! FIGHT ON! - Coffee & Tea Near Me - Los Angeles, California

I am currently here at Starbucks and I mean you can't really go wrong with their food or drinks but you can when it comes to customer service. I was ordering a food item and a Starbucks signature cup and I asked the 2 ladies who are currently working @5:58 08/31/2020 a question. They were very rude and very brief. I am not sure what kind of customers they are use to dealing with for them to have such poor attitudes to a kind customer. I hope they receive training on their attitudes and customer service. read more

Nicest, sweetest staff. Lupita and Diana greeted me with the sweetest big smiles and took care of me. I wish this could be my only Starbucks all the time. read more

My app orders often take more time than when I place an order at the counter. My special instructions about the number of shots and temperature are almost always ignored, which means they end up making the drink again and it takes even longer. The staff seems careless and unapologetic about bad service. read more

They had ran out of strawberries for my açaí but it was okay I just got an iced coffee and it was pretty good. I drank it in the student seating and enjoyed it. read more

First time ever being treated real bad at a Starbucks like I ordered my drink and everyone after me got theirs and I was all what happen with my drink I ask and then was being treated like was trying to get something for free like wtf and then when I did get my drink it's all bad read more

I'm quite impressed with this Starbucks. It's clear that management and staff have a well-defined system for efficiently handling orders and delivering drinks. Service is very friendly. Beverage quality is consistent (like pretty much all Starbucks). The location itself is nice too (plenty of seating). All n' all, it's a great Starbucks experience. Will definitely be back. read more