My wife's shaken espresso tasted extremely bitter and did not look shaken. My coffee Frap, which had oatmilk and does not come with whip cream had whip cream. I'm lactose intolerant so I could not drink it. This is the last time I come to this location. read more

Starbucks - Coffee Frap with whip cream - Coffee & Tea Near Me - Longview, Texas

The house brew coffee was bitter and tasted old. Starbucks at Target in Longview, Texas.

Just drive through and happen to stop at this location. Because I'm a STARBUCKS FAN lol! Anyway I was thrown off by how bad and dirty the store was. I stood in line for 30 minutes and still wasn't greeted and never place the order. It only had three employees working. The drive-through line was 20 cars deep. That location needs to hire assistance and the manager needs training on keeping the store clean. I will never be back read more

I really wanted a pumpkin spice latte today so was excited to see the Starbucks! I entered the drive through and have felt myself aging as a I wait in line to order at the drive through. I have lost interest now after 15 minutes waiting but I just can't escape the line. Help me! Epilogue: When I finally was able to order, they told me they were out of pumpkin spice. The staff was friendly and called me "luv" like they do in the south. I would luv it if they were a little faster. read more

Starbucks - After w aiting for 10 minutes I learn they dont have pumpkin spice! - Coffee & Tea Near Me - Longview, Texas

Ordered the pineapple refresher and noticed a black spec.... Which is a dead fly in my drink!!!!! WTH?! read more

Complete trash. Please go to Evergreen on Gilmer Rd. I only came here because I had a gift card and I ended up with a $5 cup of heavy cream. read more

Starbucks - I guess this is supposed to be an iced caramel macchiato? - Coffee & Tea Near Me - Longview, Texas

Kimbrey at the drive thru is the best. Always very helpful; she always connects with the customers, and she makes sure that they leave feeling happy and taken care of. read more

They're doing their best during covid. Our coffees turned out well. There are a few contradictory signs in the parking lot to get in and out, so pay extra attention to be safe. read more

Starbucks - Coffee & Tea Near Me - Longview, Texas

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My drinks and food seem to be consistently normal and staff is always nice. My only issue is with other customers cutting the line off the other entrance. I don't understand why people do this and then get confused when the other cars honk at them. The wait is not ideal but we're in a Global Pandemic, I think the drive through is as good as it gets now. Staff=Nice Wait=Long Customers=Questionable read more

45 minutes in a drive thru for one cup of coffee is crazy! If I could have gotten out of line then I would have.

I guess this location and the loop go to the same training on how to NOT take care of customers, mess up orders and take forever in the drive threw. Starbucks is a nightmare avoid this place go support local shops! read more

I was refused service because I was on foot. This is a drive through only and there were 22 cars in line waiting, I love Starbucks but no coffee is worth that long if a wait. Do t these people have jobs, I mean it's 10:09 in the morning on a Wed and people have nothing better to do but wait in line for 30 minutes for a PSL? read more

Just go to the other Starbucks nearby. It's worth the drive. This one is just bad! No customer service skills, super slow and never taste right! Been here probably ten times because of work and NEVER I mean they never get my order right. Last straw for me was when I ordered frappe then at the window I saw it sitting by the sun while the employee takes another order. No multitasking skills! She handed me my frappe which is sort of like a iced latte by then lol. ‍ and of course there was a buy one get one promo that time that she never cared to mention. read more

I hate going to this Starbucks. Parking is horrible. Drive thru sucks. My wife put in a mobile order for pick up and it took forever. The people behind the counter look like they've been up all night doing meth. Open sores and cuts on their faces. They were bad mouthing the people that were going through the drive thru. Not a good look. read more

This is our go to coffee place. It's not the fastest service every time, but I've never had my order mixed up, and the staff is usually friendly. read more

This has gotten to be one of the worst Starbucks over the past year. Orders have taken forever to get even if you order ahead on the app. Each time the staff is laughing and joking and you can tell they are in no hurry despite the drive through line being completely wrapped around the building (even pre-covid). The last time I sat through the drive through I waited 35 minutes for two drinks. Drove across the street to Chick-fil-A and got three meals in six minutes with more than twice as many customers. It's gotten ridiculous and not worth it to go anymore. read more

I know, it's Starbucks. The quality of service and product is Top Shelf. I stop in once a week or so for coffee and a breakfast sammich. The lines, inside and out, are usually long but quickly move. That many people can't be wrong. The staff is professional yet conversational. read more

This Starbucks sucks. I don't know what they're doing but I pulled up to the window to get my order and the girl who took my it walked away! I sat there long enough to see one employee make himself a drink whilel I was waiting on my coffee. After I got my order, it tasted like it been sitting on the windowsill for a while. And the ice had melted. Save yourself the trip, and go to the other Starbucks; it's a much better one. read more

So I have issues with the gender neutral bathrooms. If you want to do this, Starbucks, then you need to police your bathrooms every 15 minutes because they are FILTHY!!!! Get a clue and fix the problem you have created for your customers. read more

They staff here is pretty rude and stuck up majority of the time I go, when I don't get what I like , they are mad. Like every time I come here my drink taste different. Usually I don't like the Starbucks in target but I'd rather get out and go in there then go to this starbucks! read more

Been to this Starbucks and the one on the Loop countless times. This one just isn't as good. They make the drinks right maybe 50% of the time. Really hit & miss, unfortunately. Also, be careful that your decaf is decaf (if you're one of those that needs it). read more

The Starbucks on Eastman Road is the worst in Longview. Today, our order was very bad. No coffee taste and certainly no caramel taste on this soy caramel Frap....for two order. Very plain watery taste. The other site is better but we were on this side of town. What a mistake. read more

Have had good experiences at this one. Only complaint here is sometimes not the cleanest. Staff are sometimes dressed sloppy but spends on the person. read more

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The location on the loop at McCann is much better but this one is closer to my home so ... I find myself here often. They don't always get my order right but they are friendly here. The parking lot is a hot mess & can me daunting, especially if you aren't familiar with this location. read more

Starbucks - Coffee & Tea Near Me - Longview, Texas

Hate to rate this visit so low, but first off we were in drive thru line over 30 minutes (24 minutes just on the straight lane part of drive thru)...I've never had to wait this long at this location with the same length of cars...I wanted to order a grande skinny mocha but this location doesn't do these, so I told the young lady at the speaker just make it a tall cafe mocha. Also ordered a tall caramel ribbon crunch creme frappacion. When we FINALLY got to the window they handed me a tall and grande mocha and the frappacion. I told the young lady I cancelled the grande and she proceeded to say, "the order shows three". I said yes I cancelled one and changed to tall mocha. Poor thing seemed lost, but got a manager who did refund me the cost of the grande mocha. And the caramel ribbon crunch didn't have the caramel drizzle on top, only the crunch was added. But I'll be back and give them another shot... maybe lots of new barista's today? read more

I can not believe how long the drive-thru takes at this location. Ridiculous. I really enjoy Starbucks coffee but I should have just gone into Target instead of waiting in line for 25 minutes. Not to mention when you get in line you can't exit because the way the drive-they is setup. read more

This starbucks is just really small. If you're coming here to study well don't. The drive through is fine but it's ridiculous. Seriously just go across the street to Target and get starbucks read more

This is the slowest Starbucks that I have ever be to. The drive-through was full so we walked in and they only have one person making the drinks. They had two other employees and I really don't know what they were doing. It's a Saturday night come on get your employees here. read more

So I have been an avid Starbucks addict for over a decade. We just moved from San Diego to Longview and I met a friend today at this Starbucks. I tried to order a Flat White with half as much milk as they would normally use and they wouldn't do it. I tried to explain the cup would be less full (just espresso and 1/2 as much milk as normal) but the lady behind the counter just couldn't get it. Pretty funny considering they would actually be making a better profit by charging me the same and giving me less product. I've never had this issue at any Starbucks EVER! I have been going to Starbucks several times a week for many years and have never had a problem. Not sure what is up at this one but good grief people! read more

Service is really slow. The coffee is always the same. Nothing lost nothing gained.

So far,so good. Have only messed up on my order once.Depending on time of day , there's usually a line at the drive through. But generally it moves fairly quickly. read more

Fast friendly service at this location. They are always willing to make sure the customer has what they order exactly how they order it. I've asked for some pretty off the wall things and they have been accommodating. When I have had a problem they have fixed it every time. My favorite location in Longview. read more

This location frequently runs out of items. They also lack consistency. My coffee tastes different on different days of the week.

I absolutely love this statbucks, the baristas are exceptional, customer services is great, clean and very nice...

Cheyanne is the best barista by far!!! I am somewhat partial about this location bc I worked here while in college. I always receive great service and drinks. If there's ever an issue with your drink just let the barista know. Like all Starbucks they will remake it to your liking, which is great since the drink prices are high. read more

As with every Starbucks across this country, no awareness of evening customer service. Sit for 15 minutes in the drive thru while one person works and three people clean. If you are going to stop working at 7:00 then close at 7:00. Why should an evening customer receive a different quality of service than a morning customer???? read more

This has got to be the nastiest Starbucks I have ever been in. Bugs and trash everywhere. The staff were rude and I ordered a raspberry tea and it literally took twenty minutes... first Starbucks I've ever been disappointed in. read more

Coffee was good even though the middle age female manager was crabby. I don't think she approved of my motorcycle helmet under my arm. Strange, yes. read more

Spent the gift card I got for Christmas on caramel macchiatos that had no caramel in them. NOT happy.

I'm here several times a week. They have never messed up my order and the staff is friendly. I love Tereasa!