I have just been pushed, cajoled and humiliated into buying something I did not want.
Pushy, pretty and young barister: would you like a Christmas blend late?
Me: No thank you
Barister: It is much better
Me: Some other comment to say no
Barister: It really does taste much better
Me: No thank you, does it add more caffeine ?
Barister: No just makes it taste better
There was also probably a third pushy thing as well, I just felt judged into doing it by her..
So at an early morning in front of other people I relented. Then without telling me added 20pm to my bill and proceeded to charge it to my card.
To refute this, in front of other people I would have had to argue with this pushy bonus culture lady and be embarrassed on front of others that I did not want it.
I go between this coffee shop and another chain elsewhere, now the goodwill has been eroded and the purchase makes me feel aggrieved I will go to the other place. read more