Starbucks - 121 & I-35 (Lewisville) I stopped by here for few hours to get some work done. Overall, it was a good experience. One thing that I would have to say they seriously need to consider addressing. This café is located on the corner lot, near Costco, off highway 121 and I-35. COMPLIMENTARY REFILLS: I came in here to get my drink and set down to work for few hours. As you know, while you stay in one of Starbucks cafés, you get complimentary refills of hot and cold coffee or tea. WASH YOUR HANDS: After an hour of working here, I went back to get a complimentary refill and asked to get it in a For-Here Mug. The guy that was getting my refill, was in the middle of mopping the floor where they work. He put down the mop, and proceeded to grab a mug and pour my drink. He didn't wash his hands, at all. Now, for me it wasn't a big deal. I drank from the mug and didn't address it. This should be common sense to wash your hands after mopping the floor, or handling cleaning chemicals. Especially in direct consumer environments. I didn't mind it, but I'm sure others will. If a health inspector came in as a secret shopper, they might give them a low rating. Worst yet, shut the store down till this issue is permanently corrected. ATMOSPHERE: The atmosphere itself stayed clean. The space is somewhat reasonably sized for seating. You have three tables and six chairs by the Order and Pick-Up Counters. You will also find a large bench seating with additional chairs and tables to the right of the entrance. A large round table with three chairs is available by the restrooms, on the corner. Restrooms were clean and spacious to accommodate people with wheelchairs. WiFi worked great without any issues. OVERALL: Overall, when I visit DFW area, I wouldn't mind coming back here. Baristas did a good job. The only other thing I noticed. There was no synergy. Baristas worked fine but they didn't seem like they knew each other well. I've visited few hundred locations worldwide and many other locations baristas seemed to have a much better synergy amongst each other, than here. read more

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My wife & I came 20 mins before closing; the staff greeted us & the cashier patiently waited for us to order. The place was empty, as the staff prepared to close. The store is clean & organized. Restrooms are clean & thoroughly cleaned. The display is sanitary & organized. Overall, I just recently learned of this hidden away store around the Costco parking lot. The store appeared recently updated & furniture looked fairly new. My wife & I enjoyed sitting in for a few & I took numerous pics of the store & its new furniture & decor. Wished our Flower Mound store was this nice! WE both loved it. Thank You read more

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GREATTTT!!! FAST SERVICE GREAT DRINKS GO NOWWW!! I'm only adding more because it needs at least 85 words but seriously it is really nice and please do go read more

What a great start to the day!! My coffee in a beautiful cup! The staff was ready to serve early this morning!! Thank you! You did not disappoint!!! read more

Starbucks - Coffee & Tea Near Me - Lewisville, Texas

Ok, service in a busy part of town. It served its purpose but in no way was it was memorable experience. Service was alright, nothing outstanding but not rude in any way, shape, or form. All good! read more

Satisfied- I've gone a few mornings in a row now while I'm on a work trip. The baristas have been friendly and the drinks are made correctly. read more

Starbucks - Iced blonde vanilla latte w/ sweet cream cold foam - Coffee & Tea Near Me - Lewisville, Texas

This is my Starbucks! I call it my second home because the baristas pretty much knows who I am! I come here almost every morning. They are always super busy but that never stop them from smiling or being friendly. I usually get a soy vanilla latte because this girl is lactose intolerant! :( read more

The team at this location are really nice and provide great customer service for each patron. Great atmosphere inside! read more

I like this location, most importantly because they have a drive-thru. Service was fast and the workers were pleasant. It seems to be a newer location so that's always a plus! read more

Good, but INFAMOUS on shorting additional espresso shots you pay for.... Use less half/half, milk, or whatever filler that goes with it. Not everyone wants sweet, but everyone wants what they pay for read more

My son and I come here often and there must be a new wave of associates because until recently I wouldn't have been able to give five stars. Service was quick and efficient. The associate taking orders was knowledgeable and did a great job of wrapping up the ordering process. The associate who was the cashier was friendly and whoever made our drinks did an excellent job! The caramel brûlée latte was delicious along with our Bacon and Gouda sandwiches! We will keep coming back as long as the service remains outstanding! read more

Starbucks - Coffee & Tea Near Me - Lewisville, Texas

I was so tired after a long day and out of kindness they did not charge me for my order! They were kind at the window, asked me more about my day than people tend to do, actually cared and listened, and blessed me with delicious coffee love this location! read more

We stopped in because my daughter needed to go to the potty on her way to her grandpas house (and let's be honest, mama needed a coffee!), and the staff was phenomenal! The store was set up for optimum safety during covid, the staff was beyond friendly, and they were quick and fast! The sweetest woman who called herself "LaLa" was so sweet to my little one and even gifted her a little treat! This is the customer service others should work to emulate! We will be stopping by on our drives to grandpas more often! Thank you for your kindness and props to this team read more

Starbucks - Cake pop - Coffee & Tea Near Me - Lewisville, Texas

This is the worst Starbucks location that I have ever been to. They only have 1 barista making everyone's drink. I've been waiting 30 min now. After a 30 min wait, they finally got 2 baristas to start making the drinks. read more

Starbucks - Baristas - Coffee & Tea Near Me - Lewisville, Texas

So when I came to this Starbucks, I recently had become a non-plebeian "gold status". These folks were nice enough to educate my peasant self and tell me how to utilize all the benefits of being a gold status. They were patient enough to explain how to get refills (which apparently you got a plebeian "green level" status). Clearly I don't know what the heck I'm doing at Starbucks but anyway. The place is nice and the parking is fine, but if you come right around noon on Sunday the parking situation might get difficult because all the people are going to steak and shake for post church lunch. The only reason we didn't hit 5 stars with these folks was because we saw multiple tables that hadn't been cleaned off. Otherwise the folks here are really nice and they greeted me as soon as I came in. Overall, good experience. No hate here. read more

Starbucks - The inside during Xmas :) - Coffee & Tea Near Me - Lewisville, Texas

Drive thru is always fast and the baristas are friendly! Love that they always offer my dog a puppachino. read more

Thanks for only giving me half of my venti specialty drink And I specially said no foam and half was foam! read more

Starbucks - Thanks for half of a drink! - Coffee & Tea Near Me - Lewisville, Texas

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The only thing saving me from giving this Starbucks a one star review is the week day crew. They make my drinks perfect EVERY TIME.... But the weekend crew is horrible. Every weekend without a fault they don't give me the extra shots I pay for!! Today the barista had the audacity to tell me "it's just extra coconut milk".. if I wanted extra coconut milk I wouldn't have ordered an extra shot of espresso... safe to say I'm drinking coconut milk with a hint of espresso. How can you guys give me extra milk but not what I paid for? Please hire better weekend baristas read more

Wow I don't think I've ever encountered such rude Starbucks employees...the drinks were made correctly but took much too long for what would be expected at 8PM on a weekday. read more

Starbucks is the best for a business meeting! Free wifi and tasty drinks. Usually not too loud at most locations. read more

Very friendly staff . Used the drive thru and didn't have to wIt that long at 9 am in the morning. Drinks always made correctly and taste yummy. Inside is always clean and relaxing . Love the selection of hot/ cold cups to hold my yummy treats read more

This place was nice courteous everyday I came. Til one day I returned my drink because it didn't taste the way I ordered it. Next thing you know I had every staff member hanging their head out of the drive thru window trying to see what's going to happen. The gurl right in front with her arms crossed said I Made THAT Drink. I looked at her and shrugged my shoulders and said okay and I didn't like it! My new drink came quickly and I drive off. I will never go back to this location after being treated like that just for saying my Java Chip Frap didn't taste right. After coming here close To every day for months, some even knew me by name you would have thought they would shower me w coupons or gift card or something to keep my business, they didn't. Usually reviews are posted and then responded to. I don't see anyone replying to any of the comments, or apologizing for the rude paid staff. Manager? owner? No one.... read more

I went in this store for the first time today and I already know that I will be a regular guest at this location! Everyone was super friendly, quick to take my order and very efficient. I love the service at this location and encourage everyone in the area to go here! read more

Good experience all around. Couple drinks took longer to come out than usual but hey who cares, they taste awesome. I got an iced caramel macchiato with 5 shots and was great, thanks! read more

This Starbucks can get soooo busy in the mornings but they have finally updated their speaker system that has helped with ordering and speedy service it seems like that. Initially they could never hear me properly with the systems but now they have finally fixed it! Yay! read more

This location has given me my drink --- three times -- without expresso in my drink. This morning I went into explain that I paid $5 for hot milk the other morning, and the barista told me that's what I ordered. After further explaining that I know it was missing was because the grande cup was half full with milk foam, she said she'd need a receipt. Since I paid with the app, it only shows the money I spent. She only apologized by saying that she wasn't working that morning. Seriously? Perhaps I'm having caffeine withdrawals, but I spend a good amount at Starbucks. I'm over it though. How about give me the overpriced coffee I paid for? read more

rude workers ... on top of the fact that they NEVER get your drink right. *sigh* it took me 3874604 wrong orders to finally get on here and vent my frustration through a review!! c'mon ... is it THAT hard? really? i am SO specific with my drink order ... just read my lips people!! read more

I literally had the most amazing experience at a Starbucks drive thru I've ever had, Alex and Ashley are the literal definition of sunshine, thank you for being energetic and making my day at 7:50 am... their customer service is beyond! read more

I frequent this location more since it's right across from my office. Super friendly staff and very fast service. I am now an avid mobile user so it's even easier to pick up my order when I am in a hurry. They spilled coffee on my green tea frappe...it's ok, I forgive them this time. read more

Starbucks - Grande Green Tea Frappe - Coffee & Tea Near Me - Lewisville, Texas

I like this Starbucks because they get your order right and you get it fast. The staff is friendly and can answer all your coffee questions. read more

Starbucks - Grande soy iced Carmel macchiato. - Coffee & Tea Near Me - Lewisville, Texas

This location is right off of 35 and 121 with easy access on and off the highway. The service here is fast and friendly. Have used this location for drive-thru as well as doing some work inside and using their free Wi-Fi. The store is a decent size and I can usually find a table when I need to power up my laptop and just get some work done. read more

Friendly staffs at this location. They always help you pick out exactly what you want. Their menu also contains diverse prices, so you can always order something within your budget. I must also admit that I am impressed by their baked good section because it is the most appealing and well-stocked one I have ever seen. I LOVE their chocolate chunk cookies to be honest! Overall, an amazing coffee shop closed to my place for studying and getting your fix of caffeine! Academic heaven! read more

This is my regular Starbucks and they are awesome!! Everyone is so sweet and they know my name and order LOL!! Drink is perfect every time, and if not.. they are always willing to remake it for me!! read more

This drive thru is hands down the slowest ever out of all of 'em. Should not take more than 5 minutes to get drinks and it took more than 15. Their drive time must really be high too. Hope this gets better. read more

Stopped by this morning with the wife on the way out to go house hunting. Now...the wife is lactose intolerant which means we have to be very specific about swapping soy for milk, otherwise the rest of the day doesn't go well, and with us being from out of town and out and about looking for a place to live, we couldn't bank on finding a place to stop if things got ugly. So I placed the order, and then double checked again to make sure it was with soy. The cup was handed to me, the label said soy. My receipt says I was charged to sub in soy. The lady at the window rolled her eyes at me when I asked if we could split charges and get a glass of water as well, which as someone in customer service I would ream one of my employees who did that. Anyways, I pay, we drive off, and takes a sip and says that she doesn't think it tastes right. We are late to meet with the realtor, so there's no time to stop and go back to ask them to fix it again. Sure enough, halfway down to Dallas her stomach pains start and she was not pleased, and needless to say neither was I. I get it, things get busy, but little mistakes like that can have pretty nasty consequences on someone's day. Thankfully she's a trooper and we carried on, but it was definitely touch and go for a bit. Kinda sad, I think we'll stick to the coffee in the hotel room for the rest of the trip. read more

Waiting over ten minutes for a black coffee. Asking me to pull to the front from the drive thru to wait.. FOR A BLACK COFFEE. This was a mobile order and you've had ten minutes ordered prior to arrival plus ten minutes in drive thru and you still haven't made it. Get your SHT together I mean WT actual F. Close this location and fire them. read more

Very hit or miss. Coffee good, but not always the right order. Had to return 2 of my drinks, because they were wrong, nothing fancy (gave me a coffee instead of hot chocolate etc) And last time I came in, people in front of me had the same problem. Drive thru is a plus, but can be a troublesome if you are waiting for 25-30, and can't leave. Definitely need more people to work, poor employees are worked to the MAX and drinks take forever sometimes. read more

Gwen apparently was having a really horrible day. I asked her for sugar and she was huffin and puffin and slamming things I never been to a Starbucks with nasty attitude this was my first time there and she was going through it..... over all it was ok! read more

This is the friendliest starbucks that I have ever been to. Super nice and courteous people. Makes me want to move to Lewisville TX read more

I come here multiple times a week. There usually isn't a line and they are relatively fast! I've never had a bad or incorrect order! And everyone is Always so friendly! This place saves my Life!! read more