I'm not a big fan of Starbucks and typically select them out of necessity and not by choice. But, I'll admit that tonight I was pleasantly surprised by my experience and quality of coffee I got. No complaints from me about this branch of Starbucks at JAX. The service was fast, friendly and spot on. The coffee was really good. I'll hit this Starbucks location again.... read more

Since I got through security so quickly and had time before my flight, and I saw there was no line at the main starbucks after security, so I headed to grab a coffee and something to eat. I wound up ordering the shaken espresso oatmilk brown sugar cold brew and a croissant. My coffee came out super quickly, which was a pleasant surprise. The food on the other hand was another story. While there was no line to order, I didn't notice until I was waiting, there were over 10 people waiting on food orders. Time kept ticking by, drink orders kept coming out, but food orders were taking excessively long. I honestly wouldn't have minded had a staff member acknowledged the crowd and said "Sorry for your wait, food will be out as quickly as possible", but we didn't receive any acknowledgement. After about 25 minutes, I received my croissant. Will I be back to this location? Maybe for a drink, depending upon how deep the line is, but most likely will try a different location. read more

Starbucks has at least three locations inside Jacksonville International Airport (JAX) that I know of at the time of writing this review: 1. Outside security in the "pre-security" food court. 2. Just inside security in the central food court, between Concourses A and C. (FYI, there is no Concourse B.) 3. Inside security, towards the end of Concourse C, next to Gate C4. This review is for the second location listed above, in the food court inside security. I ordered a Grande Iced Latte (16 fl oz, $5.45) with vanilla syrup (+$0.90). My wife ordered a Tall Flat White (12 fl oz, $5.80) with almond milk (+$0.90). $14.06 was the total after "JAA Security Fee" and tax. The drinks hit the spot and were just what we were looking for. The iced latte was cold and refreshing. Nice and milky. The flat white was hot and comforting. A good balance of cream and espresso flavors. Josiah was our barista. He did a great job. My wife used her digital Starbucks Card to pay. Since her card was preloaded, she earned double stars (Starbucks Rewards program). If you drink Starbucks regularly and aren't earning stars, you should get the Starbucks app and sign up to start earning free coffee. You also get other perks like a free food or drink item on your birthday. read more

Airport Starbucks what can I say! I always have milk substitute with my Starbucks but they had none-not one milk substitute so I ended up ordering one of refresher and they could make it minus some of the ingredients-she said it'll taste the same the color Will be missing. Customer service was very nice. Price to me was about the same as any other Starbucks read more

Starbucks - a man with a backpack standing in front of a starbucks coffee shop - Coffee & Tea Near Me - Jacksonville, Florida

7/2/23. It is early and we can not bring coffee into the Jacksonville airport area while we wait up to 2 hours for a flight...you'd think the employees would take this into consideration and actually try and work quickly to get the coffee orders out! Not at this location! Though 3 workers they all were very uninterested in providing service. The one taking orders walked around, stocked cups, stocked packaged food, went in the back and chatted awhile....when there were 8 people in line. It took 20 minutes to get a medium size "fresh drip" coffee for $4.00! Need better customer relations training. The other employee worked on mobile orders the 3rd on microwaving the sandwiches ordered; these two ladies could have done the restocking, etc but the main girl felt she needed to have us wait. There needs more coffee establishment in the airport! read more

So sick and tired of poor service unmotivated staff no smiles no friendly service they literally could not do a pour over and there was no one waiting in line every other Starbucks in the country will do a pour over again so sick and tired of poor service in this country our generation that works in food service is a joke poorly raised poorly trained at work read more

This store is understaffed and very inefficiently run. Maybe the kids are all new but I've seen starbucks where they churn the drinks out. This isn't that kind of store. For an airport - it should be a quicker turnaround. Cashier was nice so that counts for a lot. read more

They always seem to be out of important things, like whipped cream. Like chocolate chip cookies. I know they do a lot of business but the counters are typically a mess also. read more

RATCHET!!!!!!!! Like any chain restaurant, it's sad to see so many chain restaurants and coffee shops go down hill. I actually work here at the airport and these employees are NOT big on putting customers first at all. They seem to be doing everything else but attending to the customer every time I'm there. Today I arrive, one employee is outside the door talking to someone else. The next employee arrives and she was about to attend me but the other employee comes talking to her talking about she came on her off day. Saying that she needs to pay attention to her schedule. Etc etc etc. and after all that, come to find out that she misread her schedule. The lady was going off about it for no reason because her schedule was referring to was for the following week. Now did I hear all that information??? Because she was too busy yapping away about that employees schedule instead of taking my order. I had to hear that entire conversation and it's sadly every day. Every time I'm there , it's like walking into the gossip line. I should be able to come on in and make my order and keep it moving. I don't even remember the last time any of them greeted me. No customer service skills. Now the light skin female employee, even tho she was busy re- stacking supplies etc and was so busy to not even notice me. At least as soon as she saw me, she stopped everything to quickly attend me. I haven't seen the rest of them do better then that. It's the easiest job in the world, make coffee and warm up deserts. Not rocket science but sadly since the pandemic, employee quality in a lot of places has gone down hill. read more

This is the Starbucks found in the shopping center at Jax airport. I was dying of thirst, and this place came to the rescue. I ordered a large iced green tea, which not only satiated my thirst, but gave me a bit of an energy boost. The folks here were friendly, and efficient at processing my order. The store was clean, and not too crowded. I appreciated the air conditioning, and the chill ambient here. I didn't spend too much time here, as I had to get my bags and get a rental care. But it was definitely another positive experience in my commute. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

Very quick service. Ordered a tall Caramel Flan Latte & I swear it was less than a minute before they called my name. Also, the latte was perfectly made: not too sweet with whipped cream on top. Nice refreshment before my first leg on Southwest to LAX. While the friendliness of the baristas wasn't as great as regular SB establishments, I've noticed most airport Starbucks' employees aren't overly warm at the job in general. No worries. read more

Drink was made correctly. Staff were ok (not overly attentive or pleasant). It's a busy airport setting so, I'm just satisfied that I didn't wait too long for my drink. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

This location is not in the food court at JAX. It Is located in the terminal once you get past security. My flight was extremely early in the morning and I just needed a bottle of water to take on the plane with me. Because it was so early, there was absolutely nothing else open other than this SBUX. The line was ridiculously long. I had to wait almost 15 minutes just to get to the cashier to pay for my $5 bottle of Fiji water. That was the only brand and size they offered. Ridiculous. I'm sure they know they can get away with it though because we can't bring water with us through security. I really effing hate price gouging! And I love SBUX, so that totally sucked! The cashier didn't even have time to be friendly because he was so busy. He wasn't rude, per se, just not a typical SBUX greeting. It went like this: Him: That all? My husband: Yes Him: $5 (and however much change) My husband paid and we left. No "Thank you," "Have a nice day," "Goodbye," or "Kiss my ass." I still give 3 stars because I'm glad they were open. I really NEEDED water. I had medication to take. And maybe it was just because they were busy because nothing else was open yet. I'll give them another shot the next time I fly and will update my review accordingly. read more

Half the staff isn't wearing masks, then when I politely asked that the woman taking my order put on her mask she gave me attitude and said "I was just about to do that. Thank you." Maybe put it on before taking my order? I'm a partner myself, and it's pretty inexcusable. The other staff member, who was masked, took over the order and finished it up. I guess there never was a pandemic. read more

This is the Starbucks located in the Food Court of JAX. Stopped in to get an iced grande coffee before boarding the flight home to Dulles. Coffee was strong and tasty and got the ole brain cells firing! read more

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This is the Starbucks you encounter after leaving the TSA in JAX. It opens at 6 am but I arrived at 5:45 and there was already a line. Luckily it was fully staffed and they worked very fast and we all were serviced in a timely manner. They have a full drink menu but a limited food one, due to the size of the store. I couldn't find info online and had heard they could not, but I can assure you, they have the ability to take payment via the Starbucks app making the whole process a lot smoother. read more

1/25/22- Greeted before walking up to order. Did not know what to order and was recommended by staff for an iced tea and she was right the tea was great and refreshing. Tried the turkey egg breakfast sandwich and that too was satisfying. Thumbs up to the morning crew. read more

This Starbucks generally has all the items (see other airport Starbucks review) but unless you have an hour to kill in line, just wait until you get wherever you are going. read more

The baristas are very friendly but even friendlier with each other. If you're in a hurry don't stop here.

Hey! This is the Jacksonville airport's Starbucks! Well.. one of the TWO... one of the two once past security, there's another one outside. Ok: Concourse C Starbucks. Both the cashier and the barista were very nice. The cookies and cream frappuccino was very well prepared, and once the barista pointed out that this was the most perfect whipped cream she's made in all day, I have to admit that it actually was perfectly conic, nicely centered and was tall enough, but didn't touch the plastic cover. So yes: I am giving it a five stars based on a perfect whipped cream, a sweet drink, and two very nice people in the staff. This is an airport, I think they deserve it. read more

Oh, my word! We need some serious staff training heah! A line of people, orders taken quickly, but what a bottleneck between orders and actual fulfillment! Ok, first, what are you doing making people who just want a regular coffee wait while you make lattes and Frappuccinos? And everyone waiting was discussing whether waiting longer was worth missing their flight! It wasn't. Lukewarm latte, sullen and slow service, not even close to what Starbucks should be! read more

As much as I love Starbucks, this location inside Jax Airport is lacking in customer service! Drinks and food came out fairly quick and they are open early hours for the early flights but man... some of the employees either don't like their job or aren't morning people! Woman behind the counter was rolling her eyes as I was asking her to reload my Starbucks card on the app... yikes! It's your job, lady! read more

This Starbucks (I think) is the one that you come upon once you pass through security. Since it's right there, the line can get pretty long during high traffic times (like Friday mornings). They do move quickly though and will get you in & out as fast as they can. I know going in I'm going to pay more and I rarely bite the bullet to do so, but with a scratchy throat a warm chai tea sounded delicious. Sometimes when you're on vacation you just have to splurge a little. read more

Starbucks - Bring your travel mug (empty) through security & get the same discount. - Coffee & Tea Near Me - Jacksonville, Florida

Like playing Russian roulette with customer service and speed.. These mofos act like they're NOT being paid any type of salary. Meh, It's possible that they don't get free coffee like the other other Baristas.. they could certainly use a shot or two of espresso! IJS! LOL.. read more

I like Starbucks I just don't love them. I decided to stop in for a Frappacino this evening before I boarded my flight and was very disappointed. The reason for stopping was because I have seen the new commercials advertising this Luxe Ultra Caramel Frappacino every 5 minutes and it looked absolutely amazing! I am a lover of caramel and really needed it in my life. Yet to my disappointment this Frappacino is just subpar to say the least. There is entirely too much whipped cream, not enough coffee or caramel. I'm glad that I got that out of my system but can say that is not a drink that I have to have again. read more

Starbucks - Luxe Ultra Caramel Frappacino - Coffee & Tea Near Me - Jacksonville, Florida

I ordered the new protein blended cold brew in cacao but she made the almond one. Her coworker corrected her and told her it was supposed to be the other one. She yelled that she needs to go home and shouldn't be there. I then waited for her to make 8 or 9 other drinks before she made mine and at that time she gave me a drink that wasnt blended. It had an awful powdery texture with big chunks of ice in it. After a 21 minute wait, paying $6.71, I ended up throwing the drink away and getting a brewed coffee at burger king. read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

I came here this morning at 8a & the 3 girls working here were freaking awesome! Soooo polite & kind. It was a nice way to start my day! Thanks ladies! You guys rock!! read more

Two of the most unhappy Starbucks employees I've ever seen, I always stop by the Starbucks when i'm in JIA,(located before security) my first unpleasant experience. I'll Pass next time. Slow service on this visit 8-21-18 read more

This locations is past security in the terminal food court. The store is basically in the middle of the terminal so it would be good for all flights. There also is another Starbucks at gate c6. My flight was very early so I was ready to get some coffee. Starbucks app says this location opens at 4:30 am but it didn't open until 5am. For people that need their coffee fix prior to 5am you better get it before security, but remember you can't take it through security. There was a mad rush once they opened the gate of people but the line moved fast and they made the coffee really fast too. I had the gingerbread latte with almond milk. I also grabbed some fruit. Would have liked to have my usual protein bistro box but they didn't have any. read more

Starbucks - Gingerbread latte with almond milk - Coffee & Tea Near Me - Jacksonville, Florida

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For the high price of Starbucks you would expect better service. While better than some, it was still sub par. Given the lack of care and even a hint of a smile, I can only assume it is challenging to find people willing to work for the wages and deal with security.... hard to believe in this crappy economy. The blond roast was burnt. Can't speak to the $6 beverages but as I observed, the amount of time spent steaming the milk was on the short side so the customers were likely getting lukewarm fufu coffees. read more

Idiots at work! It is 630 and no oatmeal and u don't know if other location has oatmeal with a blow me attitude ! .... Great customer service NOT! I have had more morning issues with both of these locations with oatmeal ... From a nasty manger to lack of product. read more

Kinda the poopiest Starbucks ever. The latte tastes like dirt and I'm on crutches which means I'm not exactly hands free and there were no customers in line or waiting and not one of them offered to bring me my drink. Not that I'm saying I need to be waited on hand and foot but it sure would be nice if someone offered to bring me my beverage. Also ridiculously expensive, which is to be expected at a Starbucks airport but a tall latte for $5.09? Contribute to American capitalism by going to bagel panini one hop over and save some money. read more

It's starbucks... they are all pretty much the same everywhere ya go. With the exception of customer service! This one was pretty fast about getting my PSL out. I think mostly because the one as you walk out of security is always packed with people. So this one is like a little secret if ya just keep on walking! read more

Starbucks - Coffee & Tea Near Me - Jacksonville, Florida

This Starbucks is clean and in a good location. Coffee was hot and tasted fresh, and the milk/sugar station was also clean and fresh. Baristas were friendly and worked fast. I'll be sure to stop here again on my way through JAX. read more

Much improved service since the last time i was here! The usual grate selection lineup of my favorite Starbucks products and coffees but .. they open 24 hours! Starbucks all day all!! AND SOME NIGHT AS WELL! read more

What is happening ? People in this location just can not handle a 7 people line? So their quick solution ... yielding from the inside : Go to the C section to the other STBK Rude - uncommitted not nice personnel (STBK : check reviews is not the first time ) read more

So I initially just wanted change for a $5 for the bus but then I realized I had a free birthday drink to use. Not only was the cashier girl friendly, she was happy to make change even before I said I was going to order anything. They then whipped up my birthday frappe and I left with change for the bus and a free drink after leaving behind a nice tip! read more

The number coffee everyone rushes too. Lol. When they open in the early AM, there's already a long line. Good coffee, snacks and pastries. Need protein, get the Greek yogurt with fruits and granola to start your day. read more

I decided to stop and get my son and I drink in the morning and I had a Starbucks reward. They apply the reward to the lowest-cost drink for my son and made me pay over $6 for my drink. The prices are extremely high at the Starbucks probably because it's in the airport. I was waiting for my receipt when the girl told me I could go over to the other counter and wait for my drink and I'd asked her for my receipt and she said "oh you want a receipt?" I thought it was very rude so I was not offered a receipt. A lot of people get reimbursed by their work for food while traveling and the fact they couldn't even offer a receipt was very rude and then she went digging through a trash and couldn't find it and would not reprint my receipt. My drink tasted fine and was made fairly quickly but I would not go back to the Starbucks in the Nashville Airport considering the employees are very rude. read more

Some of the rudest people in the airport. Show up late for work and think they have privilege to cut in front of others in the security line. I will never buy coffee from this location again. read more