This was my first time at this space. The staff was friendly and answered my questions about the available food items. The unisex restroom was very clean and this location smelled amazing. My hot items were ready in great time and was tasty, but smaller then advertised. read more

This Starbucks is located in the Rockside Corners Plaza in Independence (with plenty of parking). It's a very simplistic and outdated location. By that I mean simple furniture and decor. There's just a store, no drive-thru is available. This location is close to all local hotels (within 3-5 minutes drive) and Independence business district. Service is extremely friendly and welcoming! Drinks (two Venti Iced Coffees in my case) were prepared almost instantly! Drinks were consistent with what you'd usually expect at Starbucks. At around almost 8 AM the coffee shop was almost empty. Wall decor includes coffee agriculture art. It was interesting to check out. But then again I love all coffee art at Starbucks. I'd recommend this location for a quick morning cup of coffee! read more

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Still by far the best and friendliest service. I never have to worry about my drinks tasting off. Spot on every time. read more

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I ordered the strawberry funnel cake. Five stars for staff being friendly. Four stars for the drink being so so. This location doesn't have a drive through. So that's a downer. read more

Starbucks - Strawberry funnel cake - Coffee & Tea Near Me - Independence, Ohio

This location is awesome. Morning rush can be busy but they are so efficient. I'll place a pickup order in the parking lot and by the time I walk in it's being made. read more

Just walked out. I was completely ignored by both employees. Stood there patiently for quite awhile understanding that they must be busy cleaning tables and fulfilling called in orders or something. Another girl walks in and the one guy stopped what he was doing and waited on her. And she was talking on her cell phone. I was the only other customer in the store for all that time patiently waiting. It was so obvious, I felt it best to leave and find another one where people are treated a bit more respectful. read more

Great service at this location. It doesn't seem that busy when we came by which is nice so we sat inside and enjoyed our drinks. They even have games available for people to play while they are here. read more

Visited this Starbucks two mornings in a row for coffee. Ordered the dark roast coffee - with room for cream. Both mornings - the coffee was strong and delicious - and got my neurons firing! There is some seating here inside - but not a lot of it. Staff were friendly and efficient! #Starbucks read more

Starbucks - Coffee & Tea Near Me - Independence, Ohio

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I visit this location quite often, I've always been a mobile app person and I love not having to wait! My order is never wrong and my coffee has always been delicious.. however this morning I had a little surprise with my egg white wrap.. an expiration date tag was stuck to my sandwich and from the looks of it, my sandwich had definitely been baked with the sticker on it! Gross... but at least it wasn't an expired sandwich! I'll stick to just my coffee from now on. read more

Starbucks - Coffee & Tea Near Me - Independence, Ohio

Absolutely terrible service definitely calling corporate came in with a note of what I like added to my drink guy was totally rude the girl had a attitude that made my drink cause I gave her a note of what to add n she still made it wrong then he (cashier) said my grande caramel frapp was difficult. Really it's a grande caramel frappe with extra ice n creme base that's not difficult you just chose to have attitude about making a drink my way I'm pissed definitely never getting my buisness ever again read more

Food was delicious ordered Online and paid & food was hot waiting on me to indulge keep up the great work guys!!! Sandwich was hot too!! I'll be back read more

Starbucks - Southwest Veggie w/ Sriracha Hot Sauce & Pumpkin Cream Cold Brew - Coffee & Tea Near Me - Independence, Ohio

A day late and a dollar short. That's kinda how I feel about this Starbucks location. You know me, I love my Starbucks. Far too much, more than likely....if we are keeping it real. The staff here is always super friendly. Smiles and human interaction make me happy. They also love to keep this store clean. And that also makes me super happy. I ordered my usual iced coffee made with almond milk. The barista is a magician....it was magical. Creamy and strong.....just the way I like it! Each time I come parking is absolutely wretched. The parking lot of this plaza is always packed to the brim! And the traffic flow? The Hoover Dam has better flow than this parking lot. Seriously, it is the main reason I frequent this location as little as possible. But that isn't Starbucks fault....but it is worth a lost star. read more

If I want a cheap 300 calorie lunch for $3.25, I come here for the spinach, egg white and feta wrap. It is pretty good and will hold you down until you need to eat again. My company provides free Starbucks so I never drink the coffee here. I told them they should list that as a benefit on the "Careers" portion of their website. It definitely did play a small role in my selecting to join up with the company. Sometimes I will get the chamomile tea if I want to relax. read more

Much to be expected. Service was very quick, more efficient than a couple locations back home. It was a bit too crowded for my comfort on a Saturday morning, so I wish they offered curbside. Ultimately it's a bit overpriced, but I prefer their coffee over any other place in the near vicinity. read more

This is definitely one of the better Starbucks in the area, along side of solon's. My drink tastes the same every time which, hard to believe isn't always the case. Customer service is great, baristas are fast and friendly, and coffees are balanced. It's how a chain should be. You know what your going to get, no pretentious feeling of judgement for your order, and comfy enough atmosphere. It does get a bit busy and crowded in the mornings and weekends but hey, it's a star bucks! Overall one of the better ones even beating out some of the local shops on taste. read more

Kind of a cool Starbucks for a strip mall location, with some outdoor seating and a front and back organization. No stuffed chairs, alas, but the staff are on top of things and the place was fairly lively for an evening. read more

Still not my favorite (and I waited for ten minutes for my beverage yesterday), BUT I noticed something this Starbucks does that I haven't seen elsewhere. The tip container is a rectangular prism with 2 separate boxes to put in $. Taped to the top is a "Would you Rather? question, which are actually pretty thought-provoking. People choose an answer by dropping their money into the side they agree with. At the end of the day the money is added up and the "winners" are posted on the bulletin board. Questions include: "Would you rather work the same job for the next year with double pay, or take the next year off with the same pay?" and "Would you rather have a million-dollar house, or a million-dollar piece of land?" This is pretty brilliant, because it forces people to tip when they ordinarily wouldn't -- even if it's just one coin. Schemers...smart schemers. I did notice one more thing: at the end of the day this location donates all the uneaten pastries to a food bank in the area. Nice job, Starbucks! read more

Stopped here to try the blonde espresso. Staff was nice. It was busy, all the tables were full and there was a line but it didn't feel uncomfortably full. My blonde espresso latte came out fast and it tasted good. Blonde isn't that much different than the regular. read more

Starbucks - Pastries and sandwiches case - Coffee & Tea Near Me - Independence, Ohio

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Not to pick on you, Rockside location, you just happened to be the one I visited today. My beef with Starbucks is the same at all locations. I just never feel welcome there. The store layout always feels like it's made only for regulars who know the whole menu by heart, not for people like me who only frequent Starbucks a few times a year and don't remember what a Frappuccino is. I really hate how you cannot see the menu board while you're in line, and so when you finally get to the front and can start reading what your options are, everyone behind you is impatient and annoyed that you aren't already prepared to order. It also seems illogical that they have all these snacks displayed on a table that you don't see at all until after you've ordered and are waiting for your drink. I wonder if anyone has ever purchased one. Today I tried a S'mores Frappuccino, which apparently comes topped with about 2 cups of whipped cream. I wish I had known that before I ordered so I didn't have to try to scrape it off into the tiny hole of the trash can and get my hands all sticky. The cup comes with some chocolaty stuff and some marshmallowy stuff squirted into the bottom, with the frozen coffee drink on top. It's not mixed in at all. Do people actually want their drinks like this? What's the point? Why don't they just mix it together? I don't think mine was a mistake because I saw other drinks coming out this way too. If I'm paying $5 for this thing, I expect it to come ready to drink and not have to try to finish mixing it myself. I'll probably continue my relationship with Starbucks as it's been for the past decade. After several months have passed I'll forget why I don't like it and go back just to be annoyed all over again. read more

Morning are always hectic, this Starbucks is on top of there game especially with how busy it can get. The tables outside are wonderful too! Free Wifi. The tea selection is finally expanding and I'm so excited to try all the new tea and Tevana Teas. Wished they had a window but it's close to work so location is great. read more

The staff here is very friendly and energetic (might have something to do with the coffee). Sometimes there is eye candy too. I must be hard up for some opposite sex attention when I am going to Starbucks for eye candy. read more

WOW!! So clean !! The staff are extra friendly, great job on this location! I ordered my normal, starbucks double shot on ice, no classic sub caramel with alittle heavy whipping cream. YAS Queen. Being a past partner with Starbucks it's sometimes annoying when you have baristas who do their own thing and don't follow recipes, BUT this location always does a good job! Thank you ! read more

The coffee here is the same high standard as every other Starbucks, but I really like this one because of the very cute Barista that is always soo pleasant after my long days in the hospital. read more

What nice baristas they're so friendly. I earned a free item with the Starbucks app and I'm usually just a regular drip drinker. She thought I was so humbled to use my free item on regular drip so she made me a Venti blonde roast with a shot of espresso and a splash of mocha syrup brighten up my usually gray morning caffeinated beverage. I love how they have free Wi-Fi with plenty of outlets for people to plug-in the laptops. Ample seating both indoor and outdoor. Free parking right outside. Starbucks is really stepping up their game in adding more food items to choose from. Hi5 Starbucks read more

The staff is calm and friendly, which is great compare to others where they seem to have absorbed too much caffeine by osmosis. The problem at this location is the lighting and the space. I could barely read the menu board, which isn't a big deal for those that get the same thing every time...but I wanted to try something new. In regards to the space, very tight and very difficult not to knock everything off the merchandizing shelves. read more

The staff here is on the money ALL.THE.TIME. If we could avoid the morons in line, we'd be 5 stars (ok, I know 5 stars isn't based on the people who come here, but I'm making that a stipulation here. The morning crew is great. They know their regulars and their drinks. They also know who to make a killer espresso macchiato without me telling them how. Avoid during the rush hours of 7:30 and noon. Yay for this location! read more

What's to say about Starbucks that hasn't already been said, not much. This review will be for the service and atmosphere. This Starbucks is always busy. Any time of day you can find a line almost to the door and most of the tables filled with people working on laptops or meeting with friends. Wifi is available and there are plenty of electric sockets to plug you electronics into. The baristas in this location are always friendly and consistently make my order currently (venti whole milk 3 pump toffeenut latte extra shot, in case you were wondering). This past visit I used my birthday reward and the barista recommend that I add 2 extra shots to my venti so that I can have half the coffee today and the rest tomorrow and get the best bang for my free reward buck! Only negative I have is that the line can be very long and slow. read more

Closest Starbucks to the practice courts where the best basketball team on the planet practices: THE Cleveland Cavaliers. Go Cavs:) read more

I come to this location bc there's a FedEx store next door and I have to overnight packages for work. So its not only convenient but also pretty easy to get in and get out bc its usually not too busy. read more

This has been my home away from home lately... A good in between spot from Akron to Cleveland. The staff here has been really friendly to me. I feel comfortable and can get my thoughts out and work done more quickly. Drinks are on point too. read more

Every time I am visiting Independence this is my closest Starbucks looks like it gets busy here a lot and it's kinda small ! I usually order in advance from my Starbucks up and my drinks have always been ready by the time I get there so !! I'd recommend to order in advance if you don't have time to stay in line special in the morning and lunch time read more

Great service, staff at night is awesome!! My drinks are always made correctly and quickly. I stop in almost everyday!!

Been to this Starbucks a few time over the summer. Last time was the Teavana tea special between 2pm to 5pm. And usually get a cool drink here, like a Frappacino or a refresher. Was alright, but not as light of an ice as I would like. Customer service is good though. read more

I go into this Starbucks regularly. I've gone to other Starbucks before and always get my drink order messed up, but this location is always spot on. Only once I had my order messed up and I got a $4.00 gift card for my next order. I wish it had a drive thru. Overall, great service and always friendly staff. read more

One of the worst Starbucks I've visited. The barista was very rude and made my drink wrong after I stood there and Waited for a while of not being helped. read more

A great crew...so friendly and the coffee was great. I was in town for 10 days emptying my aunt's house for sale and they remembered my name after I came in several days in a row. read more