I was walking past and decided to stop in. Right away I was greeted a d placed an order for an iced…read moreChai latte. It was ready before I even looked around. I took my drink into the next room and sat at the couch. Beware you will sink into the couch. The drink was delicious. It was mostly cinnamon that I tasted, but it wasn't bland like other chai lattes.

Decided to stop in here from a recommendation from TikTok- so glad I did! Delicious vanilla bean…read morematcha with almond milk (I really liked the flavor balance all together) was just what I needed. Tried the banana blueberry bread and thought it was alright. The texture was good and it was moist, but not sure how I felt about the flavor. Wish there was a hot food option that I could have tried! Cute shop and looked like a nice place to work.

amazing service! ginger tea is good and cheesecake is yum…read moreinterior is rly nice and well decorated bathrooms r super nice

We all love coffee. So I keep trying many new coffee shops. Because I can. And this place didn't…read moredisappoint me. I was greeted with a smile. And when I had questions. They were more than eager to help me get the answers. The place is beautiful inside. There is plenty of parking. So you should get here and check it out.

While picking up a delivery order, I experienced an aggressive confrontation that escalated to…read moreunwanted physical contact, leaving me feeling unsafe. As I was walking into the store to pick up a delivery order, another individual confronted me about my parking in an aggressive manner. The situation escalated, and I attempted to leave. While trying to exit, I was physically grabbed and pushed backward. After informing staff that I was being harassed and later physically grabbed, a staff member came outside, observed the situation, and did not offer assistance or attempt to intervene. The lack of response to a safety concern was extremely troubling. Due to safety concerns, I documented the vehicle involved and have included a photo for reference. Shortly afterward, the situation escalated and law enforcement was contacted. I had personally ordered a drink as a customer as well, and it was never provided before I felt it was safest to leave due to the situation. As a delivery driver, I expect a basic level of professionalism and safety when entering a business. Instead, I left feeling shaken and unsupported. Management should review their safety practices and how staff respond when drivers report harassment or physical contact. No customer or delivery driver should feel unsafe while simply trying to pick up an order.

Terrible staff. Walked in and no one greeted or acknowledged that I was there. Just talked amongst…read morethemselves. Waited another 3-5 min (mind you i am standing right in front of the cashier where they are) and nothing. Not even a simple "hold on we'll be right with you". So I walked it, most bizarre and disappointing experience.

This hidden gem, female owned mother-daughter run spot in Medina features a wide variety of coffee…read moreand teas available in both caffeinated and decaf! The incredible aroma hits you as soon as you walk thru the door! So many delicious flavors to choose from with samples starting at $2! Grab some cute mugs and local honey to make the perfect gift! I bought a variety of samples to try before purchasing in half or 1pound quantities. Love supporting small businesses, everyone was so friendly and helpful! There is a small parking lot with about 4-5 spots available. I will absolutely be back!

Located in a historic Medina house, this family-run coffee/tea shop offers some of the best…read morehomemade and freshly ground coffee. From chocolate turtle to jalapeño, there is something for everyone. I absolutely love the tea blends, and the prices for each batch are extremely reasonable for the quality. Service is as sweet as can be, and I love to stop in for cute gifts for family and friends. I can always count on them to make the holidays a hit! Definitely a small town staple!

I came across this place as I was in the neighborhood. I live 40 mins away. And occasionally…read moretravel to Stow for business reasons. Today I wanted an iced drink and when I seen this place. I thought why not. I ordered the Valentines special. I believe it was called chocolate covered strawberry iced drink. It tasted good. Not outstanding. To me. I wouldn't order again. The reason I gave this place four stars is because of the after effects of the drink. I only drank half. And for some reason my stomach was doing somersaults. The only thing I could attest to it was the beverage. Because I hadn't had any food before hand. So the taste was good. The staff was easy to deal with. The location was great.

I live so close to this location and sad I haven't been here sooner! Coffee is great, seasonal menu…read moreis fantastic and I'm in love with all the rotating pastries!! The breakfast sandwich was the best ham croissant sandwich ever!! The only thing I'd say is service isn't the best, could use some improvements with friendliness and speed but over all i'll still give them 5 stars for the great beverages/food.

Service is fantastic and the baristas are knowledgeable and friendly…read more I've tried two coffees here so far, the chagaccino and the collagen crush. The chagaccino was on the sweeter side and I'm already planning my next time ordering that!! The collagen crush is a healthy pick, with 10g of protein, collagen peptides, and ashwaganda. It's a great option if you want something with benefits along with your caffeine. Can't wait to come back to try more!

UPDATED REVIEW (July 2026) -- When I first heard of Tone House, I honestly thought they were a…read morefitness studio and I got super excited, until I saw "Coffee" next to their name (LOL). Although I'm not a coffee drinker, I'll try any drink but I do stick with tea. I'm updating my initial Yelp review from 4 to 5 stars. Sometimes putting a face to a business changes your perspective. Originally, I rated them 4 stars because with only 1 outlet, those trying to work on a laptop will be inconvenienced. When I first visited in June 2026, I was lucky to snag the only outlet. A woman came in shortly after I did, needing an outlet as her laptop had to be charged. So, I told her to move the table she was using closer to mine so that she could use the outlet. Anyway, that is all about to change (read below). I luckily met the owners, a married couple, Chrissy and Mark (I believe his name is Mark?) and their baby on Saturday, 11 July 2026. I came in the morning to get my favourite drink, Masala Chai, which is sourced from a company called Dona in Brooklyn, New York (Dona Chai LLC, to be specific). I also found out that Tone House sells the liquid Masala Chai concentrate mix so I'll definitely be stopping in again to buy it. I like that the company Dona doesn't use any artificial flavours or preservatives in their chai mix. On July 11th, I spoke with sweet Chrissy (owner) who explained that Phase 2 of the coffee shop build-out is coming soon. I didn't get to chat with her husband but I did see him. They plan to add additional wall outlets and build-out a whole new seating area long the back wall where the TV monitors or projectors currently are located. This is an exciting plan and I can't wait to see this come to fruition. Honestly, I prefer to sit and read at coffee shops instead of being on a device (laptop) but my remote work life means that I am always on the go visiting different coffee shops. Thus, I will always need an outlet while working on my laptop. WHAT I LOVE -- I love that Tone House is a family owned business (local) and a family-friendly establishment. I see kids here often and I even noticed one young boy a few days ago playing chess with his Uncle but I'm not sure if the chess board comes with the coffee shop or if they brought it in themselves. I also love that Tone House collaborates with local businesses such as ENERGI, a new Pilates and fitness studio that is opening soon. I love Pilates, especially Reformer Pilates, so I can't wait to visit ENERGI. Tone House actually collaborated with ENERGI recently for a fitness class inside the coffee shop - I wasn't there but I heard about it. They pushed tables and chairs aside to create space for the workout. I think it may have actually been a yoga class. Stop on in and grab a drink or two. Maybe get a Dirty Chai (addition of espresso). You won't regret it. ALLEZ!! (Come on or Let's go in French)

best place ever and I really enjoy going here the service is the best at this location all air the…read moreemployees are nice and kind no additude

Cool concept, friendly service, wayyyyyyyy too much ice. I could hardly get the straws in. After a…read morefew sips both a small and large were gone.

While staying in Beechwood, we stopped at Biggby Coffee because it was conveniently located near…read moreour hotel. The coffee was excellent and definitely the highlight of our visit. One thing that would improve the experience is having better flavor descriptions on the menu or website. We had quite a few questions before deciding what to order, and thankfully there wasn't anyone waiting behind us in the drive-thru. We ended up choosing a cold brew with caramel, vanilla, and coconut flavors, along with an iced mint mocha. Both drinks were delicious and worth the stop. We also ordered a bagel with cream cheese and some donut holes. The donut holes were tasty, but the bagel seemed to be steamed or microwaved rather than toasted. It was okay, but it would have been much better with a proper toast and a little more texture. Overall, the coffee was great, the staff was helpful and patient with our questions, and we would definitely return for another coffee if we're in the area again.

I visited Biggby Coffee while in the area. It wouldn't be my first choice, it was just the closest…read morecoffee spot to the pet hotel I was visiting. It fills the local coffee void, it's one of the only ones around (Dunkin' Donuts is nearby). Ambiance: The cafe is small and has simple decor. There are pops of aqua colored (but a little dated) furniture and space-themed wall decor. Multiple seating options are available including tables, high tops, and love seats. The layout is a little peculiar. For instance, love seats face awkwardly face the wall. A little table in front of the love seats would make more sense and provide a better setup. The cafe was very quiet when I visited (around 10 AM) with only one customer dining at the cafe with his laptop. Food/Drinks: Food and drink menu is pretty expansive. Food options include bragels, pretzel minis, and muffins. Drink menu features lattes, hot chocolate, tea lattes, energy (Red Bull mocktails), sweet foam cold brew, coffee, Red Eye, crème freeze, and ice coffee. Check out their seasonal menu for options like Campfire Latte and Blackberry Bolt Mocktail. There is definitely sweet emphasis at this cafe, they try to offer sweet foam on all drinks. You can also buy limited merchandise in store such as cold and hot coffee mugs. I ordered Cold Brew (black, no additives and no foam) and Bragel (with ham, bacon, cheese, and cream cheese on Asiago bagel). My total was a little over $10, which seemed pretty economic considering that I purchased 24 oz coffee. Cold Brew was too diluted and contained too much ice. Bragel was not as plump as at other coffee shops. It was dry, and seemed to use lower tier ingredients. For instance, bacon was a tiny sliver and ham very thin cold cut. I did not enjoy either menu item. But I was also mentally comparing them to the other coffee shops that I frequent. I appreciated that cup sizes were standing right next to the checkout so one can make an easy size decision. Service: Service was lightning fast. I received my order within minutes. I was the only customer in line. I was warmly greeted upon my arrival. When I announced that it was my first time there were really no attempts made to introduce me to the menu. Still I thought the service was very prompt and attentive. Ordering options: Ordering is available online, in the drive thru, and in person. I couldn't figure out how to place an order online, it didn't lead me to checkout or allowed me to add items on the web version. It wasn't user-friendly. I appreciated that every item had nutritional information online and ingredients/customization. As far as the drive thru, there were no clear in/out indicators. Hours: The cafe is open 6 AM - 7 PM, which are very customer-centric hours. How amazing! I didn't necessarily think that the menu cater to dinner customers well. Savings: They have rewards app. Scan a QR code while in store. Entrepreneurial resources: This cafe sells books from Biggby Co-CEO Michael McFall sold in cafe and online. There were two different books available. Parking: This cafe is located in a shopping plaza with a small parking lot. I won't be frequenting this cafe simply because I'm not a huge fan of sweet coffee drinks. It's also a little out of my way. Also, I wasn't very impressed with my order. If you're into coffee customization and quite a few drink options this cafe might be a good match.