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Starbucks

3.0 (4 reviews)
InexpensiveCoffee & Tea
Open • 6:00 am - 2:00 pm

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Photo of James R.
3344
318
1727

9 years ago

Helpful 8
Thanks 0
Love this 9
Oh no 0

4 years ago

This is the first Starbucks I have ever gone in where the person taking my order did not make me feel welcome.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kimlee S.
403
67
7

8 years ago

Finally found a Starbucks! This really sweet girl helped me and made me an awesome drink! Come here for for much needed coffee break

Helpful 1
Thanks 0
Love this 1
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Starbucks

Moose Ridge Coffee - Great place to get some work done.

Moose Ridge Coffee

4.4(42 reviews)
1.7 mi

Unexpectedly great coffee place in Idaho Falls. Went there for a business meeting. It has a great…read morevibe. I had hot chocolate with cinnamon and cayenne - it was awesome. We ordered a charcuterie board that was elegant and delicious with high quality meats and cheeses with fruit and nuts and chocolate. It was perfect to nosh on during our meeting.

I really wanted to like this place so I've given them numerous opportunities to get it right (far…read moretoo many, actually). The coffee is adequate, but their upcharge for non-dairy milk is out of line compared to other local coffee shops. The worst thing, though, is the rudeness of staff. On too many occasions I've been treated like I'm a real bother for simply asking a question. No thanks. Maybe I'm old school, but I believe good customer service, kindness, and good manners matter. I'll patronize the places that consistently treat people kindly and like valued customers, because I want to encourage more of that. And, truly, I have not been to a single other coffee shop in Idaho Falls that isn't excellent on the customer service front. EDIT: I just finished reading the owner's responses to other unhappy customers who gave Google reviews. Dare I say those responses are disrespectful at best and really beyond hostile?! Tone deaf and sarcastic "blame-ey" responses confirm why going elsewhere is a grand idea. Now ... countdown .... 3, 2, 1 before their nasty response to me (which I fully expect will come given the owner's history!). EDIT 2: This edit was made after the nasty / ignorant response from the owner on the Google review I submitted (sadly, I was right that she'd respond rudely and defensively). I have not been rude to the staff. Her accusation is a confession, and it literally made me laugh out loud. I talk about kindness in my review, because it matters, and that's how I live my life. She clearly doesn't value being a decent human ... as evidenced by all her nasty responses to customers who are less than satisfied (she calls all of us "nasty, snarky, and self-entitled". Honestly, I have never seen another business owner respond to unhappy customers in such a childish, ugly manner. They usually try to do the right thing. Sad.

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Moose Ridge Coffee - Moose Merch

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Starbucks - coffee - Updated May 2026

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