The drinks were divine and the service was great! The restaurant was clean and the staff was friendly! This location is always very busy so I was apprehensive but turned out to be a great visit. read more

Starbucks - Matcha Crme Frappuccino Blended Beverage, Iced Matcha Latte, Mango Dragonfruit Lemonade Refresher - Coffee & Tea Near Me - Houston, Texas

Leslie is rude with her green hair. If you don't like working at Starbucks just find another job, really not that serious to be so rude from the start. The others working today was super nice, the guy and the girl working drive thru( she was even bringing drinks to the customers sitting in the lobby) that's great customer service. Leslie should take notes read more

Ordered the venti Java chip Frappuccino with no whipped cream and an affrogotto shot in a trenti cup. The associate was friendly and ensured he obtained and repeated back our order perfectly. The ambiance was of a Seattle coffee house read more

Starbucks - Drive thru view @ night - Coffee & Tea Near Me - Houston, Texas

This Starbucks is great. I was greeted by Emily with a beautiful smile, friendly and nice personality. Her service was fast and efficient and I wanted to recognize her for doing an outstanding job. Thank you Emily for making my day great. She made my hot mocha perfect and very delicious read more

Starbucks - a person holding a starbucks logo - Coffee & Tea Near Me - Houston, Texas

I stupidly gave them another try this morning since I was feeling under the weather and wanted some tea. I ordered a Tall honey mint citrus tea with extra honey. Well, I got the extra honey, BUT ABSOLUTELY NO PEPPERMINT. Like, none. ‍ Mint is literally in the name. How can they mess that up? Never again will I go back to Starbucks. I wish I could just give my points away. read more

Starbucks - This is supposed to be a Venti. I'm just disappointed in the service Starbucks is giving now. - Coffee & Tea Near Me - Houston, Texas

This USED to be the worst Starbucks known to mankind but recently, I've noticed they are a lot quicker, nicer, & the drinks are amazing (compared to how they used to taste). I assume they have new management which was a smart move bc this is now my go to Starbucks. I used to order ahead & still have to wait 45 min. 45 MINUTES OF MY LIFE.... In a que.... For a not even mid drink. Anyway love u guys xoxo read more

First of all, let's get to the point this Starbucks is the best one I have ever been to because the Pasadena 1 Furman Parkway there's so mean to us the middle one actually is really nice to us and whenever we scan there's so happy and we're so happy to see the smile on their faces, and they're so happy to see my smiles on their faces so The question is why are other people judging this Starbucks? Well, it's really simple they're jealous because of the nice baristas of course and the drinks are amazing I have a lot of friends there like Stephanie José or Lovejoy amazing service 100% recommend guys don't listen to the other reviews are just being jealous and mean that the Starbucks is really nice and then there not mean . read more

Starbucks - Here getting a drink with my papa - Coffee & Tea Near Me - Houston, Texas

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We came into the store and place the order ,it took them more than 30 minutes for them to give us 2 coffees in the dinning area , I do not recommend the dining area since they don't provide napkins and only focus in the drive thru read more

Starbucks - We spend 35 minutes waiting for our coffees in dinning in they don't provide napkins they focus only on dive tru - Coffee & Tea Near Me - Houston, Texas

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I came in the drive-through I told her 5~6 times on what I won't so I had to get loud because I didn't know if she can hear so she told me to shut up so I came in to see who is she talking to so she walk in the back calling me a bitch like very unprofessional read more

Starbucks - This one of them - Coffee & Tea Near Me - Houston, Texas

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How is it every time I come here it's 20 or 30 minutes to make a drink literally and somehow everybody gets their drink before you, even though they came after you... read more

This Starbucks should have the option for drivers to leave the drive thru bc they never have anything in stock. Then they make you wait half an hour in line until you can get out. The service is awful too. I don't know if they have incompetent manager or what. They need a whole new staff there. read more

This Starbucks always makes my drink perfect! This morning i was in quite a rush. The barista asked me about my morning and also got my drink out in time. The store is always clean and organized! Love this location!! read more

Only place to get the drinks, just love the atmosphere, and is located in an ideal place. The service is excellent.

Okay I'm leaving this review as just leaving the store as I didn't hear the other employees name, ALISHA? ALIYA? Red and black hair girly, YOU ARE DOING GREAT THANK YOU FOR FOCUSING ON THE MOBILE ORDERS THOUGH YOU WERE CONSTANTLY TOLD TO STEP AWAY FROM THEM. To the worker that made my drink ( incorrectly as it was not lite ice nor extra sweet cream as I ordered ) ** khaki hat? Wearing a black face mask ** please learn teamwork and time management read more

Absolutely the worst coffee I have gotten at Starbucks. I got a venti Carmel Macchiato that is supposed to have espresso in it but all I got was a venti caramel cream seems like there is no coffee in it. Every time I go to this Starbucks it's just not a good experience.. I love starbucks and drink it at home every day and rarely get to get the actually starbucks and I'm so disappointed.. really needed the espresso today.. really dont reccomend this starbucks. The one on monroe is really good and friendly and actually use coffee in their drinks.. read more

Starbucks - Worst caramel macchiato ever.. - Coffee & Tea Near Me - Houston, Texas

The people were friendly. The display case was empty so I didn't know if they had any food to sell. So I asked to make sure and they had my Double smoked bacon cheddar egg sandwich. -I love that sandwich. The only thing that I dislike about it is that the bacon is always on one side or the other never in the middle of the sandwich. My green tea lite ice no water no sweetener was just like I liked it. Great. As I left I got a refill and a passion Ice tea (because I full of compassion). If not for the limited seating due to boxes stacked in the corner and the dirty customer floors they may have received a 4 read more

Starbucks - Behind the counter - Coffee & Tea Near Me - Houston, Texas

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Have been in the line for 30 min waiting still waiting for a coffee I can't get out the line management needs to fire and hire people who can work fast paced at making Coffee this is not rocket science read more

Waited an hour in a drive through line at this location. They don't even offer to discount and there is NO WAY to get out of the line once you're in it because of how the parking lot is set up. When I say never come here because this has happened to me multiple times at this location. read more

You know that bad feeling you get when you walk into a building and your gut is telling you to leave. Yeah, I should have listened. The place was dead. They don't listen. I ordered an americano and specifically ask the hot water to be poured in first and as the lady was making my order she looked dead at me and dump the expresso in the cup and poured the hot water in the cup added a little ice and I said I see you didn't add the hot water first. She sat the cup down and said have a nice day as she was walking away. read more

Starbucks - Just in case ya forgot how to properly prepare an americano. - Coffee & Tea Near Me - Houston, Texas

This place need more employees I want more than 30 minutes on the lane for a drink, just because I couldn't get out of the lane more than 30 minutes that is unacceptable read more

Wait time at this location is so ridiculous 20-30 min. Slowest Starbucks I've been to. read more

Starbucks - a view of a parking lot through a rear view mirror - Coffee & Tea Near Me - Houston, Texas

This Starbucks location, compared to others, always takes a while to get the line moving, which I'm normally understanding about. Today I get in the Starbucks line at 9:27 and don't get to the menu to order til 9:58 (mind you there's only about 5-6 cars in front of me), finally get to the window at 10:03 to get handed my two drinks and there's a long black hair in it RIGHT ON THE TOP. NOTICEABLE. Before I even put my straw in my drink I had noticed it so I'm curious as to how the employees didn't notice, and made me wait 45 minutes for a drink I couldn't even take a sip of. I always give this location my business despite always having to wait half an hour (sometimes longer), but after waiting this long just to waste my money, I'm fed up. read more

This is the slowest Starbucks I have EVER been to and I've given this location a lot of tries thinking it's just this particular shift. But nope. Plan for at least 30 minutes for the drive through, and no they are not super busy. When I pulled in there were 4 cars parked and sat in the line of cars for around 25 minutes before pulling up to the window. Where I then had to wait ANOTHER 5 minutes for my drink. DO NOT GO TO THIS LOCATION read more

DRIVE THRU SUCKS! SLOW. 30 minute wait. Needs new management. Horrible experience. Terrible

Needs new management and better organization. There is no reason that I am consistently inconvenienced when I order here. Drive thru is always an EXTREMELY long wait and I am often left waiting in front of the speaker for someone to ask me my order. If it weren't the only coffee shop in my area I would not come back. Moreover, on occasion I have gone inside and heard/seen bickering and arguing amongst the employees. Seems like they need a babysitter or someone who can keep them focused on doing their actual job. On a positive note, my drink is usually correct. read more

The slowest Starbucks I have EVER been to. Unfortunately it's the closest to my house so I have come multiple times. But it's always slow! Don't come if you are in a rush. *This review is about drive through only. I have never been inside read more

I came here to meet a friend for a chat -- it was a nice meet, but I'm not fond of the smell of coffee.

I've come here a handful of time and the drive through is sooo slow. It took me nearly 20 min to get my drink. I feel they are probably understaffed. On the bright side, the customer service is great. The staff is very friendly. read more

Holiday Hours!!! Come see us for cranberry bliss bars & chestnut praline lattes! Mobile order with the app & pick up in the drive thru or cafe. read more

Starbucks - Coffee & Tea Near Me - Houston, Texas

Service and wait time is ridiculous! The staff here literally have no sense of urgency and no customer service skills. Where's the manager? Are you not reading your reviews? No improvement whatsoever. Terrible. read more

BAD drive through way to slow, My iced caramel macchiato completely melted, tasted more like water than anything, and the caramel NO WHERE TO BE FOUND, at this point I wish I can get my $6 back and spend them somewhere else, if you want a Starbucks I recommend you to NOT GO this place(: read more

Used the mobile app and one of my two drinks were ready. However the barista welcomed me not too long after I walked in and addressed me by name and let me know they were brewing more time. They were rather friendly and explained it would be a bit. The place was clean, pretty empty, and the AC was blasting. Not a bad place to wait for my drink. read more

Starbucks - Very berry hibiscus - Coffee & Tea Near Me - Houston, Texas

Horrible omg I cannot explain how bad this service was. I waited a hour for my drinks when It had been a mobile order, they started to make my drink only because I asked for my order and after waiting that long i took a sip of my drink and it was all watery when it was suppose to be a java chip. Bad baristas!! read more

mmm no. this starbucks had many many issues. one thing i noticed is that the baristas almost always left a 4 inch gap between the lid and the drink. they were NOT filled up all the way. i even saw customers walking out with the same issue. secondly, i had a big order for many people and they only put the sticker on ONE drink, making it difficult for me to distinguish each coffee from the other. the service itself was also amazingly slow, even for other customers who i noticed were waiting WAY too long when they only had one drink. the baristas were moving at a glacial pace. additionally, since i had a large order, i placed it on the app. it told me that two of my desired drinks were out of stock. when i went inside however, i saw two people walk out with them. what??? i had told my friends that their drinks weren't available, come to find out that they were all along. lastly, inside the building, there were nats galore. i was swatting back and forth while waiting. if i have one positive, the baristas were nice and attentive, despite their slow service. read more

I always order through the app and still have to wait 20-30 min after the estimated time. I'm so over this location already. Only 1 female employee (don't know name) is always so helpful and greets me by name. Starbucks needs more employees like her. read more

This Starbucks is updated, clean and friendly. I usually get the iconic blueberry muffin and tall mocha "frappe" with extra mocha and an extra "shot". My order was handed to me in under 5 minutes. I must say, I am happy they treated me with respect and dignity. Cheers! read more

I've never gone inside only used the driveway, but today a girl named Christina took my order! Service has always been great and fast but she truly put the extra dollop of whip cream cheer on my coffee cup full of hospitality and sprinkled the top with outstanding service. Thanks Christina! read more

It is too slow I've been in line for 22 minutes now and still 2 cars ahead of me. I am never coming back to this location ever again.

I'm not a coffee drinker but I do love the salted caramel hot chocolate they have over the holidays. I'm not really a caramel fan at all tbh but this treat does the trick! I like their regular hot chocolate as well. That is all. read more

I come here all the time and today they were not open at 6am , not what the store hours stated that it opens at 5am. I went through the drive thru and no one reply, I stay there for about four minutes and no reply. I decide to go inside and they were not opened, they made me wait until one of there employees showed up. Then they were rude like it was my faulted they open , the manager was openly taking about she was late and really did not care to much to be friendly. The drinks where not even made correctly like I ordered them and no utensil was given for my fruit salad. read more