Really dirty bathroom and lots of litter on the floor in the dining area. Worst I have seen in a long time.

Ever since the Pandemic started - and I've been working from home - this Starbucks has been my daily go-to for all my caffeine needs. During hot and humid weather - the cold brew with a splash of heavy cream - Trenta size - is my daily delicious poison! This Starbucks is routinely VERY busy. Because of it's proximity to Interstate 66, Route 55, and U.S. 15 - you see a lot of travelers/tourists passing through - stop in here to caffeinate. During the Pandemic - I order my drink from my vehicle using the Starbucks apps on my iPhone, paying using the app and then waiting for the app notification to pop up that my drink is ready. I then don my facemask, scoot in to retrieve my drink - and am on my way. The staff is very nice - and a lot of them know me by name - as they call out to greet me when I enter or say goodbye - which is fun and cool! #Starbucks read more

stop by this Starbucks almost every morning, and it's always a smooth experience. I order ahead through the app, and my coffee is ready by the time I walk in. The staff is always welcoming and smiling, it's a great way to start the day. Thank you, guys! read more

Had to stop in here yesterday I was thirsty. This Starbucks was very clean, and welcoming . The customer service was cheerful and accommodating and you were greeted and acknowledged to be helped immediately which most places lack! .. I didn't get any food but I tried the new blueberry summer lemonade refresher. It was really good and keeps you cool definitely so I'd surely return here. read more

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Terrible drinks. This isn't a single occurrence. I've ordered the brown sugar oat milk shaken espresso and these teenagers just pour so much milk over the espresso. Espresso is not even shaken. I explained the drink to her and asked her to make it again. Still got another milky/latte. Soooo many untrained teenagers. read more

Renee was PERFECT The store was super clean. I asked a question about a new drink and they answered wonderfully, but I got my regular order and was out in a matter of seconds. Will def be back. A+. 5 Stars. Zero Complaints! read more

Nice set up but not kept clean. Partners need better training! When someone states 160" then receives the drink & is told by barista to be careful it is hot, the barista dis not read the label. You must read labels if for no other reasons than for allergy purposes or for the possibility if burn ir scalding if milk. I had to go back & get cold milk & wait to drink. Starbuck's 3rd place is how we started. Quality & customer service bring clients back. read more

Starbucks - non fat latte! yum - Coffee & Tea Near Me - Haymarket, Virginia

Weak af and I probably won't be back. Americano, HWC, 5 shots blonde roast. Coffee-flavored cream water. Why is it so much weaker than other Starbucks? A shame, because location is very convenient for me. Gave em three chances, too. Bye! read more

Okay, these kids are idiots, I'm not kidding! I asked for a decaf caramel frappe and the kid had to make the drink 3x. The first time he said to his co-worker I always mess these up. It's probably the facial tattoo ink going to your brain. Then there's facial piercings. Anyway, he hands me a white drink. I said, I think you forgot the coffee. He said, you ordered a cream base. I said I ordered a decaf caramel frappe. He says, "what's decaf?" ‍ I'm thinking to myself- dear god, these kids will be running the country here soon. This is why this place is so messed up. I had to explain a decaf coffee and he still had no idea. I said, just make me a regular. It's a decaf shot kid; it's got less caffeine. Your corporate office thinks a regular coffee should have 2-3x the amount of caffeine as any other coffee to get people hooked. When I finally got my frappe the kid threw it on the counter and didn't say anything; I'm guessing he was mad at me because he's a bit slow read more

This is my favorite starbucks location in NOVA!! As a former service industry worker I KNOW with certainty that every employee at this location is putting in their absolute best effort. Despite rude customers and crazy rushes every employee is professional, kind, and patience. My favorite baristas have to be Indya, Mike, and Kyleigh! They are lovely inside and out. As a regular, I feel appreciated every time I come in and look forward to my morning and evening visits. Indya is extremely competent and knowledgeable- I wasn't surprised to learn that she has dedicated 3 years to the company. Mike is friendly and radiates positive energy! He truly brightens my mornings. Kyleigh is the fastest and the most efficient barista I have ever seen! She is quick to fix problems, diffuse conflict, and recommend her favorites. The only complaints I have are with Bryce. I witnessed an altercation between him and a Spanish speaking customer. His behavior was rude in that instance as well as other moments that I've witnessed between him and his fellow coworkers. All in all, Haymarket Starbucks is truly winning! read more

Hard to describe this place - it is a very fun hangout - cannot get enough of it. I noticed that the baristas make a genuine effort to know their customers by engaging in friendly conversation. In turn, these customers get to know the baristas. The result is that people have their favorite baristas - they ask for specific baristas by name. There is a community feel to the place because of these personal connections fostered by the employees. Great store culture. Just a very fun place to be. Even when I am doing work on my laptop, I have so much fun. For this reason, I keep coming back. One more thing - the restrooms are extremely clean - very important. read more

Starbucks - Relex. Enjoy. - Coffee & Tea Near Me - Haymarket, Virginia

Stopped by on a road trip our feom texas and the ladies were so sweet and answered all my questions!! Went at 7:40am on a monday morning service was fast and helpful. Nicest folk at a starbucks that I ever met! Thanks. read more

Starbucks - Pink Drink - Coffee & Tea Near Me - Haymarket, Virginia

I usually have no issues during my morning coffee pickup, however the evening shift that this location currently has is horrible! The drinks are made completely wrong and it appears as if the younger workers making the drinks put no effort or care to even ensuring the orders are correct. Not sure if it's a training issue or what, but the manager needs to speak to the evening crew at this location before they lose customers. read more

I end up at this particular Starbucks fairly frequently. It's super convenient to the I-66 and mobile ordering is easy and usually accurate. The baristas are very friendly and there is plenty of seating both of the casual variety and at tables near plug ins so that you can work. One caveat, when this place is busy it is swamped, and order accuracy and speed really suffer. The busiest days seem to be Saturday and Sunday when I have seen lines of people waiting for their orders as well as lines of 4-5 people for the restrooms! If you must stop on the weekend I advise downloading the app just for the convenience and time savings of placing a mobile order. I will say they are very speedy at filling mobile orders here. They are usually ready and waiting well before the estimated time. As always, the coffee and food are tasty and fresh a hallmark of Starbucks. Overall, this is a very good Starbucks. read more

Starbucks - Coffee & Tea Near Me - Haymarket, Virginia

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The staff does a great job with all of the orders they get; however, ever since the weather warmed up, they have the AC turned up so cold that I was literally shivering in my seat, even while wearing a thin sweathshirt. I heard the manager tell a customer who complained about the temperature that corporate controls the temperature based on what it is in the back room, which makes NO SENSE what so ever. why would corporate tell the store manager in Haymarket to keep the temperature so cold that customers start shivering after a few minutes. I have no idea what the motivation is but I'm going to contact corporate headquarters and complain. read more

Came is and store was empty, put my order in and then it got busy with online orders and walk-ins. One girl Started throwing out old that were sitting there, they were SO unorganized. Multiple people came In after me that ordered In the store and got their beverages. I asked fir my unsweetened ice tea several times before walking out. Literally, all they had to do was put ice and tea in a cup... worst Starbucks I've ever been to. read more

I tried with this Starbucks multiple times but I just can't. Ran by a bunch of teenagers who obviously don't know what customer service means. I placed my order for pickup at 807 got there a little after 825 and it still wasn't ready. Horrible.. I asked for a drink with salted caramel foam which is literally half of my drink smh A MESS read more

Starbucks - Coffee & Tea Near Me - Haymarket, Virginia

LOVE LOVE LOVE THIS STARBUCKS i am a daily starbucks drinker so i come there very often i love indya kayla and michael they are my favorites! so sweet and always bring a smile to my face. read more

Starbucks - Coffee & Tea Near Me - Haymarket, Virginia

Literally just got my drink and there's no coffee in it. My husband ordered an Horchata Almond Milk Frap for me, while running errands. I sent him an actual photo description from the store menu in the app to ensure there were no misunderstandings (my husband's not the best at remembering such "special coffee orders" if it's not just coffee with sugar, lol). He brought it home and immediately I knew it wasn't correct. I asked him if he asked for it specifically and he says he had to show her the picture and name because he wasn't about to try to pretend he knew what he was talking about, lol. I look at the label on my cup and it says Horchata CRM* Frap - I figured this was just shorthand or easier to be labeled this way in their system, so I shrugged it off. * it as an Horchata CREME Frap! After 2-3 sips I realize it tastes bland - just a watered down cream with cinnamon and caramel. That's when I realize how the color is so pale and that there's NO coffee in it at all! Such a giant disappointment considering the specific ingredient is the coffee! And while I'm ranting my first world problem, my husband tells me that the customer who ordered ahead of him had walked back in the store to complain about her drink as well. He thought in his head it wasn't a big deal until he came home and felt my wrath too . Us coffee-dependent individuals do not joke around when it comes to our caffeine. read more

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This is possibly the worst Starbucks that I have ever been to. I've been multiple times to this location because it's on my way to work. There's coffee grind sludge in the bottom of your cup on the regular, Staff (not all) is not very friendly and they serve molded and old food. I've gotten 2 molded Gluten Free sandwiches now and one liquid salad The last molded GF sandwich was the last straw because they actually cooked it and then tried to hide it in 2 other bags! I didn't realize it until I had eaten half of it and gotten all the way to work. When I called about it, they said there was nothing they could do. My family/friends will no longer be going to this location. Personally, I think I'm taking a hiatus from Starbucks. read more

Starbucks - Coffee & Tea Near Me - Haymarket, Virginia

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Rude staff, just lazy mismarked products but the 4 working standing around will tell you they are to busy to fix.

Since Oct 2023 I have come here to drink tea and sit outside. They have a great outside seating area. I don't drink coffee and am not really a fan of Starbucks' syrupy drinks. I like a couple of their pastries. The people working here have been super friendly. But last week I was harassment by two young guys on two different days two days apart. They harassed everyone not just me. They were spewing homophobic slurs at me, racist epithets at others, making comments about transgenders, and just general harassment to everyone else. Some people got up and left. Others just tried to laugh it off as they quickly went in and out. Some were very uncomfortable. I called inside and told the person who answered what was going on outside the first day. She told me to call the police. Everyone who worked that I encountered just about there apologized in between the two days that this happened not that it was their fault. On the second day of this I called again and informed the person that they just went inside and the person said she told them to leave as another customer recognized them from Walmart where the two were harassing people in Walmart. I contacted PWC police and they obviously are a disaster of bureaucracy or just simply don't care. They told me to call a number and receive a text to report it via a form. I did. Then they rejected my complaint(s) (filed one for each day) as I couldn't file such complaints via that manner (even though they specifically told me to). Then the person in email said she/he asked his supervisor who said I needed to call the police and speak to an officer in person only when it was happening. So they have their own issues protecting the community even when engaged. But I just feel that Starbucks should train its staff to adequately deal with such situations inside and outside esp when they are informed that this is going on. Since these two clowns know I visited there between 5 and 7pm every evening and harassed me both days I don't feel comfortable returning. I don't want people to read or hear about me being a victim on the news. Just all the way around an odd experience in 2024 and in Haymarket although I feel that PWC lags behind other Nova locals in such areas even with all the growth. read more

Do not go to this location! I was shocked to see how the display pastries had fungus growing on them. Especially with the pandemic, hygiene and sanitation should be top priority. Super disappointing! read more

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Horrible service. Was ignored. As I waited to be helped I watched the two guys behind the counter and saw the big mess. I thought better and decided to walk out. read more

NOT a fan of this location. The line was long, the service was slow, and the barista was rude when I asked him to remake my latte - I wanted a large but must have asked for a medium. My fault, but when you are paying $5-8 for a coffee you should get what you want without an attitude/snippy response. Once I finally received the replacement drink, I didn't like it at all - but there was NO way I was asking him to remake it again. Drank a little and tossed it in the garbage. Waste of money. read more

Above and beyond customer service! I accidentally placed an order to the wrong location and Mark filled my order here without charging extra. He went out of his way to make sure I was taken care of and that my drinks were made quickly and accurately. Huge thanks to Mark and the baristas at this location!! read more

I love Starbucks This location is super close to my work The staff is super friendly and quick Highly recommend them! read more

Stopped at this location almost every weekend. After a long wait, the drink I ordered ice expresso was made incorrect, which happen sometimes and usually is not a big deal, easily fixed. But barista (Julie) telling me the drink is right when it is clearly wrong and then she got attitude and refuse to remake. She was rude and unprofessional, i just don't understand how someone with bad attitude like her can work in a popular place like starbucks. read more

Every morning I am greater with a smile, by name! Every morning I leave with a perfect Quad Shot Caramel Macchiato. Always a great start to my day. If you're in the area stop in and say hi to the wonderful baristas like Allison, Taylor, Bre, and Max. Kudos to all! read more

Starbucks - My barista even notices when I've been missing for a couple days. :) - Coffee & Tea Near Me - Haymarket, Virginia

The service here is top notch! My children and I stopped in for some hot chocolates, tea and breakfast after a long a tiring morning at a hockey tournament down the street. One thing from our order was not in stock after we paid (a plain bagel). The staff there offered to replace it with an everything bagel or a cinnamon bagel, but my son did not not like either and chose a donut. The manager apologized profusely and even gave us a $4 card so that we could come back again. I told him that this wasn't necessary, but he insisted. Great service! Great food/beverages! read more

"Hi I'm the tall and unprofessional barista who can't make a simple macchiato and I'll lie to you and tell you the drink exploded on me when in reality I forgot about it. The drink is supposed to be cold but I don't care and I will make it lukewarm because forget ice. Also I like to talk about when I should take my break with my coworkers instead of making drinks. Have a crap day." read more

It's Sunday, October 3 @ 11:40am. We ordered 2 Grande Carmel Macchiattos and got two lattes that tasted totally different. One had no taste and I couldn't tell you what it was and the other resembled a mocha. Definitely won't be spending money at this location. I would suggest tasting your drink before leaving to make sure it tastes right. read more

Super friendly staff - everyone and food was fresh and my drink nice n hot. I want to start my morning here more often ;)

The baristas and staff are super friendly, and the to go items are always well stocked. However, this location would benefit from stream lining their production: one person to staff the register and preps the incoming pickup orders , one person who does the food warmer, and two baristas dedicated to making the drinks (hot and cold). The orders take way too long (we waited 10 minutes for an ice tea). The barista did one drink at a time. I know it is Starbucks policy to "handcraft" each drink but you can't have that and expect fast food like efficiency. Milk needs to be prepped and streamed before orders come rolling in so that the barista can just fill more than one at a time. There needs to be some kinda assembly line. Those poor baristas simply cannot keep up with the dozens of pick up orders streaming in every few minutes in addition to regular customers. read more

I love the folks that work at this Starbucks, but I've finally decided to be done with going here. Week after week, every weekend, they are out of hot sandwiches and many times baked goods as well. Corporate should take a look at their weekend sales, they must be pretty anemic. Please don't blame in the pandemic, I go to other stores, and all is well. read more

Favorite location! The drinks are always great and every one is So So friendly! We love all the people here. My husband and I go in enough they know our drinks! Love it! I've always wanted to be a regular at a place that they know what I want when I come in. Haha dreams accomplished! read more

I really like this Starbucks. 99% it's not crowded and the staff is always very pleasant. There is one older lady there who isn't particularly friendly but she's not rude either. She just clearly wants you to spit your order out. She doesn't have all day for you to stand there and go back and forth on what you want to order because let's be honest- you're going to get the same thing you get every time. Other than that the baristas are always extremely friendly and our drinks are consistently perfect. read more

My wife and I stopped into this new Starbucks on Saturday morning on our way out of town for the day. This is definitely the nicest Starbucks I've ever set foot in. The interior is designed beautifully with the dark reclaimed wood and it's nice to see a Starbucks where the cold case isn't under the counter, making it easy to locate items without having to wait in line or excuse yourself past people. The store is fairly large, one of the largest I've been in recently and there is a lot of indoor seating without making the space cluttered. The store wasn't busy during our visit but it should handle the busier times a lot better than any of the other locations. I ordered my usual 5-pump, no water, Grande Soy Chai and they made it perfectly. My wife also enjoyed her drink a chocolate cinnamon bread and a double tall skinny cinnamon dolce latte. This will definitely be our go-to Starbucks in the area now, it's a lot more convenient for us and our drinks were better than the other location in Atlas Walk. They get 5-stars because this is the best Starbucks I've been to in a while. read more

I have visited this Starbucks several times and while I normally have good experiences at Starbucks, this location is not up to par with other locations. The only thing I like about this spot is the cool interior design. Otherwise the service at this location is very disappointing and I think Starbucks would be upset if they knew how bad it is. On multiple visits I have encountered less than friendly staff that shocked me when it comes to how little they care about the customer. On one recent occasion the barista was so downright rude to my wife and I that we have all but considered this location not worth the trouble. Prior to this experience it has been very common for me to come here and they not have the necessary ingredients to make my drink. It's just unacceptable. Those experiences are supported by the fact that normally when I come here it is not clean, trash cans are overflowing with garbage, supplies are minimal at the self service bar and the bathroom is nasty. Notice a trend here? The parking lot is good and there's lots of outdoor seating, but that's probably the highlights of this joint which is depressing. I might come back in a few months with the hope that something will change. In the meantime if I need a coffee fix I'll head over the Harris Teeter or Gateway location, which may be out of the way, but it's worth the trouble. *This business is NOT gun carry friendly. They don't have a sign or make it obvious, but the corporate side has stated that they "prefer" you not bring in your gun. read more

Starbucks is always great, but it is the service that makes it! The staff are always friendly here and I have yet to be there and wait for service. I have not seen them extremely packed, but there are always patrons. I am glad they opened one so close to home. The only down side, where is the drive through? I wish they had a drive through. It makes me miss Seattle/Tacoma. There is a Starbucks everywhere and majority of them have drive throughs. read more