Came in and ordered a mocha latte and a cookie. Everything was fine except a manager I saw treating employees very badly. I'm assuming she's a manager because of the way she was snapping at them while she was doing nothing to help when the store was super busy. She had no name tag on so I asked the barista that was helping me what her name was and she whispered "Jackie" while rolling her eyes. Not a good look for your store when the manager acts like a b****! Won't be coming here again. read more

Oh boy. This was very interesting to say the least! First of all, me and my angel grandchildren waited for 2 hours! I love my coffee, but wow! That's a long time for Shannon! When we did get our food, it was half full, the ice was melted and my coffee was made with 2 pumps of caramel syrup with coconut and almond milk. THEY FORGOT MY SOY MILK AND MY 3 PUMPS OF CARAMEL SYRUP. Shannon is very disappointed. Hope this review is valuable for someone! May you be blessed! read more

One person making drinks, one person taking orders. This place needs people that care about a job to run it. Don't get the chick with light blue hair to make your drink unless you want it wrong read more

Insolent staff. Long wait. Talking more with each other than a acknowledge of customers.

If you need to start your day out right...go to Starbucks at 649 Haywood Road! The crews there are just the very best. I drive through every day and always get top-notch service! My favorite drinks and breakfast sandwiches are always delicious and ready within minutes. Shout out on Haywood Road to Marcy, Natalie, Dani, Aidan, Mark, the two awesome "Baileys", Edwin, and Charlie. Thanks for making my drive in to work a good one each day! I always appreciate your great service! I am thankful each one of you do your job in excellence! read more

When is the owners of the SB in the Haywood Mall going to do something about the following?: no customer service, employees that ignore you, lack of cleanliness! read more

Smooth sailing going through the drive thru for an afternoon pick up! Try the new cold brew with pistachio foam! Delicious! Didn't go inside but the gal at the drive thru was very bubbly and nice! read more

Selected a star because I had to. Slow slow slow service if you go inside. They make all the drive through drinks first, and 17 mins later you're still waiting for two drinks. Barista is slow and entitled. Go to another loxstion if you want to have a cup of coffee inside. read more

Worst Starbucks in gvl. Do yourself a favor and go to Laurens rd or Pete Hollis. They always mess up my drinks! They are right next to my house which is super convenient and unfortunate they suck! Pineapple frozen drink was separated and too syrupy! read more

Cassidy was amazing! I forgot what else I wanted to say because I forgot to do this review sooner! But thank you Cassidy for a great experience read more

Convenient place to meet a friend away from the mall for coffee and a visit. My first pumpkin spice latte of the season was just as I expected. Fast, friendly service on my visit. read more

Starbucks - Chestnut Praline Frappacino - Coffee & Tea Near Me - Greenville, South Carolina

Yay! It's drive-through only right now after 11 am and it's a "training store" but our orders were spot on. Our order was taken while in line, super convenient. Friendly employees, my beloved likes the coffee. All is well! read more

I have visited many Starbucks locations all along the Upstate and this is HANDS DOWN the BEST location we have! The team here is INCREDIBLE! So friendly, they've never messed up my order, and the drive through always moves smoothly! I come here every day on my lunch break, so they greet me by name and always make my day! Wonderfully clean on the inside and outside of the building and bathrooms as well! The rewards system is awesome too if you know how to use it-I've gotten so many free drinks! Thank you to the managers and employees for all of their hard work; this is an outstanding store! read more

So I'm in a rush thought I would try it one more time Lil to behold mocha cookie crumble no chocolate syrup no cookies. Another waste of money doesn't even taste the same worst location I've ever been to read more

Starbucks - Mocha Frappuccino Blended Coffee - Coffee & Tea Near Me - Greenville, South Carolina

I know it's a small Starbucks but the lobby is constantly closed :( just frustrating cause it's so on and off you never know

Do urself a favor and go to another Starbucks. My husband and I got my coffee here at drive thru and Borge coffee's were so bitter impossible to drink. They couldn't repeat the order cuz the drive thru didn't have the screen and speaker box was so old and outdated. read more

I am new to the area but have already chosen this Starbucks as my Starbucks of choice. I have only been inside once as it is rather small and slightly crammed. I come here pretty often and typically use the drive-thru and I have been pleased with my service and coffee every time. For such a small coffee shop their turnover of guests in the drive-thru is very quick. The staff is always sweet as pie and very helpful, and the best part is I always leave happy! read more

Starbucks - Call me cheesy, but I love the cups for fall. Venti non-fat white mocha with 2 pumps and an extra shot. - Coffee & Tea Near Me - Greenville, South Carolina

Fine coffee but the slowest drive thru. Every visit has been a 10min+ wait with a couple minutes just sitting at the speaker with no answer. Go inside if you're in a hurry. read more

Thank you Starbucks for making my day today! I went through the Drive thru after a big snow storm with great anticipation to get my favorite drink! I got a small chai tea latte with oat milk instead of a small I got a venti much to my surprise! They said they made me a venti instead as a mistake but wouldn't up charge me at all! I was shocked and thanked the girl happily! She was so kind and I was grateful Thank you for a wonderful experience! read more

So amazing always nice! My drink is always right! I love getting a venti iced match with white mocha and vanilla sweet cream cold foam!

I love coffee, and I have visited many Starbucks locations in a lot of states. This one is an embarrassment to the Starbucks name. I have visited it twice, and that was one time too many. Each time it has been at least a 15 minute wait while one overworked barista makes the drinks and the rest stand around and chat with each other or their regular customers. Frankly, I don't see how this location could have regulars. The drive-thru doesn't move and the line inside the store barely moves. The coffee isn't worth the wait when there are other options up the road. read more

Phenomenal customer service. I ordered a venti London Fog. And they rang me up and I paid with my free reward. After I paid, they informed me that they were out of Earl Grey tea. (Bummer). She then said she gave me my reward back and they would be more than happy to make me any drink I wanted free of charge. I was so pleased that not only did they give me another drink of choice, but they let me keep my free reward. Next level customer service! read more

After working at Starbucks for 5 years in 5 different states, I have a high standard for the stores I go to. This store is right down the street from my work and i have nothing but outstanding things to say. The team alone is spectacular. They are all so friendly, outgoing and inviting. I'm pretty particular with how my drinks are made and they never disappoint. My flat white is always deliciously creamy, just as it should be. I can't begin to rave enough about this store. I get greeted when I walk in, often by name. And they seem to enjoy chit chatting with me. I say this with sincerity and honor, this is hands down one of the BEST locations I have ever gone to. read more

If you want a short wait, and friendly faces you can count on Haywood starbies. Always get my drink just the way I need, and everyone one there knows my name read more

Nice staff and it was an easy and pleasant experience. Note: if you're driving up Haywood Road, starting from Laurens Road and driving towards the mall and I-385, it's on the left-hand side of the street, before you get to Woods Crossing (just before you see Barnes & Noble on the left). read more

If you are a student trying to work on homework, don't bother coming here. The employees are excessively loud and boisterous. Get your coffee and go somewhere else if you intended on getting work done. Cold brew was strong though. read more

I've been back a couple of times and was greeted immediately, oh and also left with delicious coffee......Score....

Every single drink I ordered today was WRONG! Hot chocolate was totally unsweetened, the kids could not even drink them. Caramel macchiato was horrible. Caramel crunch creme Frappuccino was made with only caramel syrup. Horrible. Service was slow and no one was the least bit apologetic. read more

Today I was shocked and amazed at the lack of customer service. My Drink was literally thrown at me. Luckily it was iced and not hot. I was met with a "here" and BAM the lid came off! Thank goodness for quick reflexes. Not only did he NOT apologize for the incident he simply turned around and headed to the drive thru window. The place (inside) was not crowded yet the drive was wrapped around the building. I will NOT visit this location again as the treatment was unacceptable. read more

Terribly slow. Unlike every other Starbucks, they do not pour the drip coffee right away and instead wait until all other orders through, so 2 drip coffees took 10 minutes!! read more

I had a bug in my coffee then went to the counter but after waiting for several minutes (had been seen several times by an employee) finally had to call her over. She looked at the bug & asked what I had. "Cleaning the machine" was rinsing the coffee ground part & making a fresh pot. I said no coffee just take it off my card. I don't remember hearing the word sorry. By the way, two people in line, two people waiting for drinks, & two employees working. WORST SERVICE EVER!!! read more

This Starbucks is just way too small for this area. A visit at 10:45 on a random January Monday and not a single place to sit. No available tables or seats and a bunch of other customers stood around waiting for a seat. I wonder what it looks like during peak hours? read more

This Starbucks location is tucked away in a mimi-mall plaza on Haywood Road, opposite side of the street from the Haywood Mall. It's a bit of a challenge to get in and out of the plaza during peek traffic times. The products are familiar and standard like at all Starbucks locations. The staff is always friendly and helpful; which makes it stand out. read more

Classic Starbucks quality, fairly consistent service, and a fairly efficient drive-through. Mostly visited this location in morning or mid morning hours and mostly at the drive-through, which was usually pretty quick. read more

Most Starbucks baristas are in a hurry, for good reason, but this particular store has had nothing but patient and helpful each time we've visited. They've set the bar pretty high for Starbucks customer service! Good job Haywood Mall team! read more

Good experience. Conveniently located off interstate with a drive through. Friendly staff. Try the caramel macchiato, "skinny."

I love this starbucks. They are always so sweet and compliment me or recognize who I am. Today though.. I don't know what the issue was, but this new guy at the drive through who took my order, got the order wrong when he handed it to me. I apologized! And told him what it was supposed to be. He rolled his eyes and practically threw my drink at me. I said thank you and he scoffed! It was just surprising. Maybe im a bit more sensitive since im pregnant..but it woukd have made me upset even if i wasnt. It made me not want to go back. Hopefully the original person who works the drive through is there next time. I like him. read more

I have visited this Starbucks many times and I usually have a good experience. As others have stated it is small and cramped.

This location does not keep their condiment table in order. Today I found no cream in the cannister and no low fat option at all. When I returned to the checkout counter to ask for assistance the person that had checked me out was getting trained by another member of the staff - and the instruction continued as I stood there in front of them waiting for them to acknowledge my presence. The milk products must be stored in an inconvenient place because it took several minutes before one of them returned with the goods. All in all, what should have been a 60 second solution ended up taking close to five minutes. Don't go here if you have places you need to be because it's going to take some time whether you go through the car lane or go inside. They are slow. read more

Pretty much every place I visit I have to scope out the local Starbucks. First impression on this one was that it is very clean, the employees were professional, and the service was pretty quick. Nothing special, just your average Starbucks, but still satisfied my coffee needs. read more