The SLOWEST service ever! This location is horrible. They are always shutting off mobile ordering and eveb closing their doors for drive-through only. Save yourself the frustration and go elsewhere! read more

Mobile order for a simple coffee took 30 minutes. I had to leave. Very slow. Understaffed. Drive thru line is also incredibly slow. You could spend an hour in it. read more

This is a great location in a perfect spot. Unfortunately it's poorly run: last week not open in the AM because they ran out of milk. Customers standing everywhere wondering what was going on. The parking is very oddly planned it and every time I enter I've nearly been run over. Today no Nitro - stood in line for 10 minutes to get it ... no sign... just 'sorry were out of cold brew and Nitro.' I've stopped in here four times hoping they'd work out he kinks but looks like this place is going to continue to suck. read more

Generally they have been great with your drink order BUT so not consistent anymore. Hate wasting $

I have NEVER done this and hope I will never be one of "those guys" again, but I must say this was the worst out of already TERRIBLE service. I get it, I was in the industry for years and customers just don't get everything that happens behind the scenes which makes it so difficult to reason with people sometimes. But when it comes to common sense or just being polite, I will never understand some people's thought process. So here is my story. Upon walking in and seeing 7 employees and no line, I was excited thinking I would get out with one drink in 15 minutes as opposed to the normal 30 minute wait. Just my luck, there was something wrong with the system at the front of the store and 2 people trying to solve the problem. After waiting for about 7 minutes with ZERO acknowledgment, I noticed that the drivethru employee was still standing around with nothing to do. I simply said, "excuse me, is there anyone in line in the drive thru. Maybe I can order there" to which the girl whose name I don't want to say just because I'm not trying to get anyone specific in trouble although I doubt anything would happen anyway responds, (with attitude) "what can I get you?" To which I respond back, "no no don't worry clearly something is wrong with the system and if it's easier for you guys I can order through the drivethru" and then she hits me with the "if that's what you want to do go ahead" but not in a friendly way but an extremely rude manner. Then, with a very sarcastic tone, she says to me, "what can I get for you?" ...look I get it times are tough, the world is sensitive and my Starbucks issue is not even a speck of dust compared to what's going on around us, but for the sake of humanity just have a little tact , some decency, tell me that you're having an issue and it will be 45 minutes to which I would understand and probably try and offer assistance considering I did it for so long. I've had hair in my food, wrong orders, believe it or not a screw (from a can opener), and I've neverrrrrr everrrrr written a review or said I want to be compensated with free food etc. never everrr! But today really bothered the hell out of me. This location needs a complete revamp (again)-new employees and new management, for sure. Don't tell me I should be spoken to like that/ wait that long when people are literally dancing behind the line doing NOTHING. One girl was training, and she was so kind and so shy. She was trying to make everything perfect, and I appreciated that from her. Clearly this will paint me in a "Karen" light, and it makes me sound petty, but some people are just rude and need to be called out. Clearly I'm not alone in my feelings about this location just read the reviews. read more

Got my order wrong, but alright service can be better I personally like Dunkin Donuts better but this is new to me. But the service is kinda slow there. read more

I cant stress enough how sweet the women on the speakerphone was, she was very enthusiastic and patient this morning! Will definitely be returning. I know how busy Sunday's can be but the drive through staff was very quick and polite :) read more

If I could give less stars, I would. This starbucks has consistently gotten the order wrong, even when repeating multiple times (and the person repeats back). I receive attitude when I ask for a new one to be made or this one to be fixed because it's completely incorrect. They always forget the classic syrup (ridiculous considering you now have to pay for it).. but it's not only "forgotten" in customized orders its left out of STANDARDLY made orders ie.. starbucks double shot. So frustrating.. give starbucks a TERRIBLE NAME read more

Excellent service! All the employees are quick, efficient, and friendly, and they have never gotten my drink wrong. A great place to either grab coffee quickly or sit down and do work for a little while. Even though it is busy, I never feel like I am being rushed or ignored. read more

You can tell this place is new and they still have some kinks to work out. I've now been in here 6 or 7 times and every time it has looked like a bomb has gone off. Garbage overflowing, dirty tables/creamer station, bathroom is out of soap. It's ALMOST as bad as the Cobb's Corner location, but not quite. There was no music playing today which I thought was a little odd; took away from any ambience. I do also wish that they had incorporated more "cozy" furniture. Sidebar - the parking is an absolute disaster. There's not enough of it and it's super tight. I don't know who is responsible for that design, butttttt they should be fired. Anyway, I hope they'll tighten things up over the next few weeks and I can come back and update my review. It's nice to have a Starbucks close to home. read more

This is my third time ordering from there a tall latte 1 pump toffee nut to get home and realize there was only steamed milk in my cup. No espresso or toffee nut. If it was one time I understand but 3 times is crazy. I feel my only option is to open the hot lid to my latte before I leave and hope I don't get burned :(. I order the same order twice a week for a couple months. I've also had a lattee full half way read more

I love me a dirty chai - but I never know what I'm going to get. Too sweet, or too milky. Sometimes I'm utterly pleased and others disappointed. Customer service is always wonderful however. read more

This Starbucks location is top notch. They are always friendly, accommodating and present an overall amazing customer service experience. The minute you pull up to the drive thru, a staff member greets you with kindness. It really is a great experience! read more

We have been there multiple times and had great service. The girl working the drive thru at 12:33 PM was rushing us as we ordered( rudely) and when we picked up our order she had trouble opening the window and was rude. We watched as three employees tried to put a lid on a Frappuccino and then she gave us the drink rudely. I asked her for a napkin ( since Frappuccino was on the side of the cup) and she just acted like we were bugging her. Understand they were busy but could at least be cordial. read more

I usually got my Caramel Cocoa Cluster Frappucino here and it consistently met my expectation. Well, except for one time I waited for a more than the usual for the drink. read more

Ok so this review has history - when this location opened right next to my work I was PUMPED to try new drinks because I've been running on dunks for years. It was frustrating ordering thru the drive thru because idk if this is protocol, but you guys wait for the customer gets to the window to start the drink? So I've always called this spot slowbucks because you have to give yourself at least 20 minutes to grab a drink, which is crazy for a drive thru coffee shop. But then I discovered the app! Order ahead and pick up when I'm ready! Awesome!! So on Wednesday, I placed an order for 3 drinks, waited 10-15 minutes and went to pick em up. Unfort, the order didn't print at Starbucks, but took the funds from my app. Bummer. I asked for my money back, thinking we could send someone else for a coffee run later in the afternoon. The woman who helped me was very sweet and apologetic. As I was running out the door to get back to work she asked me for my name. I thought she maybe had to verify the order if it ever ended up printing. 20 minutes later, she strolls into my work with my specific order!! Holy cow! DAY MADE! What a great gesture!! And that's the reason you are getting a 5 start rating at this location. That barista is something special! Thank you!! read more

Understand that this is a new location for the chain but I was there at 8:15 on a Saturday morning and they were so understaffed. They had a backup of 6 cars at the drive thru and when I went inside 5 people were waiting at the pickup counter and they had 3 people working inside. The person running the cash register wasn't pouring coffee. When I go into a Starbucks anywhere else, just to get a Medium coffee, since it's not special order & no food the person running the register has always immediately taken care of my order while I pay. Instead I had to join the crowd waiting for more complex orders than mine that the lone barista was handling as the other person had all they could do to manage the drive thru window. I sincerely hope they work out the issues at this new location as it's close by and convenient and I would love to give them my business over any other coffee shop around. read more

I have yet to get a good cup of coffee at this location. # attempts and the 3rd was burnt/old and not the way I ordered it. I have tried others and not had the same experience. Others have complained about this location as well. try dunks on school st or 140 read more

This Starbucks is super fast and efficient and the staff is friendly but for some reason it would appear that the baristas ignore the light ice request and consistently put copious amounts of ice in my beverages. When light ice is said twice when ordering and then printed on the ticket there should be no confusion. This particular location always fills the cup to the point where I'm paying almost six dollars for ice and a splash of liquid. Don't understand that logic:( read more

Two employees were very immature & refused to make my drink because another enployee was "distracting them". Their names were Alec and Trevor. The two girls there were very nice and made up for my dissatisfaction with the two boys. read more

Went today in middle of day. Took 20'minutes to get my mocha coffee which had way to much mocha in it. Awful.

This is my usual store which i can never say anything bad about, went in today and wanted to switch up my coffee but didn't know what to get. I told the blonde cashier to "re event my coffee knowledge" and told her she has the ultimate freedom to give me what ever she wanted to.... long story short this is the best coffee I've evened had from there and will be ordering it again so shout out to you girlfriend u rock read more

I have tried giving this place a few shots since they opened. I am a Starbucks frequent flyer and they can't even make a plain latte right. It is also filthy inside the store, counters are never wiped down. read more