Only negative is the often nightmare-ish parking / drive-thru layout. The staff are the friendliest of any coffee shop I've ever been to! read more

Photos and videos of the property are not allowed, in violation of the 1st Amendment. And the coffee is overpriced.

Me and my bestie, Payton were on our way home from tumbling feeling ravenous. We quickly drove to a Starbucks at Center Grove graving a grilled cheese. However their oven was broke!! So, we scurried our little booties over to the Starbucks on Goshen road and we were greeted by this fabulous man by the name of Andrew. He informed us that they were out of grilled cheeses. We proceeded to tell him that we already been to one location and their oven was broke so this kind fella informed us that if we scurried back over to the center Grove location and brought the frozen grilled cheeses back. He would warm them up for us. So we did what we were told and it succeeded. I am now eating it while writing this. Overall, if you see Andrew at the Goshen Starbucks give him a pat on the back and a promotion. read more

This is the worst Starbucks location I've ever been to in regard to quality of product. I order the same drink at all Starbucks and it's never made correct here and it's never made the same twice here. The workers are always kind and considerate but just working off sheer rush. If you go in, there is always a wall of to go orders. I was once told they were an hour behind and my drink would take up to 30 mins. I was the ONLY one in line and there were 2-3 cars in the drive thru. DO BETTER MANAGEMENT. read more

The service was fine. They did the drinks good my friend got. A sunset 50/50 sunset tea and it was pretty well made. I got a caramel ribbon crunch it was pretty good overall Starbucks for it being in target read more

My chai tea latte was amazing this morning. 10/10 to whoever the barista is that made it!

There are very nice people working, but they are understaffed, and there is a lack of a sense of urgency. I waited 12 minutes after placing my order only to find out that because I went in I was in line with all of the mobile orders, and I was still number eight in line to get my drink. They kindly offered me a refund, but that really didn't solve the problem. They were out of the seasonal drink. I want it anyway so I should've just cut my losses early. read more

The slowest Starbucks I have ever been in. The wait for inside orders was 25 to 30 minutes. They didn't mention this until we'd waited for 20. I've been to Starbucks in many cities, states, countries, and airports, hotels and casinos. I have never waited even half as long as this. It would be acceptable if they told you before you order, so you can decide if you want to wait. read more

I do Starbucks lattes. The staff is always welcoming and has a smile on. The parking situation is less than desired, but otherwise, I'm pretty satisfied with the food, drinks, and service. read more

My Drink tastes completely different every time i go here. i always get a brown sugar shaken espresso, But sometimes it tastes like theres no brown sugar syrup even in it. So annoying!!! read more

Past time to switch up food items! They have been the same for years. Tired of them! Please change our selection. Please!

This is the best places for food ever I come here whenever I can someone to take me I'm 9 so I can't drive but if o could I would drive everyday even though it takes 30 minutes to 1 hour. Best place ever read more

Good, FREE cup of coffee this visit (see my tip, via iPhone app), smiling server, and still $ left on my gift card. Entry and exit feel like my imaginary version of a loop on a Formula One race circuit, so be very careful. read more

MUST READ: Starbuck's CARES about YOU! I unfortunately was in accident out front of this store and after the reports were taken and the cars towed away, I entered to store to try and get warm and truthfully process all that had happened just a few minutes earlier while I waited for my wife to pick me up. A cup a coffee, I thought, would be really nice so I went to order my usual... As per normal, the employees asked how I was doing and I shared that I had just experienced an accident and was waiting for my wife to come get me. They were generous enough to listen and offer their support as I explained the situation. To top it off, they offered the coffee on the house. Yes, maybe just a free cup of coffee but man it meant more than a 20oz caffeine boost to me. Thank you to everyone in the store who were so generous and if you've lasted long enough to read this review, I hope you'll consider Starbucks for your next coffee craving.. read more

Starbucks - a person sitting on a couch with a cup of coffee - Coffee & Tea Near Me - Edwardsville, Illinois

The staff in this Starbucks are always so friendly and welcoming! My drinks are always delicious and the people working are always patient and kind while taking my order. I love this Starbucks! read more

I did a mobile app order today and ordered to the wrong location. I showed up here and when they couldn't find my order and I realized what I did, I was mortified and offered to pay in cash for my order due to the giant line behind me. They were so kind to me and told me it happens all the time and they would take care of me. I was blown away. They all joked and laughed with me at the window while they made my order and really brightened my day. Thank you for the excellent customer service! read more

The employees there are so awsome and nice, and the drinks come out fast! That's an A+ to me . Definitely coming again such a good variety of drinks & they are amazing read more

Long wait usually but the staff is super friendly and helpful everytime. Worth the wait! Love my starbucks!!! Even the at home verdions.

I usually go to this Starbucks all the time and the line is always long and was today. A man pulled out of the line in front of me and when I got up there they almost gave me the wrong food but I said something and she still charged me for his order even after I said my bill should be lower. I didn't wanna even argue since I just simply asked why it was so high for a coffee and Pastry. But I paid $5 more even after trying to fix it. I was just aggravated and over it so I left. Probably just going to go to the other one from now on, this isn't the first time this has happened. read more

Dang---this is my 2nd Starbucks review- and I'd really rather not waste finger energy on a chain- but on this particular day, and this particular trip---something amazing happened. My son and I were in line in the drive through patiently awaiting his cake pop, and my caramel macchiato. When we got to the window, the girl complimented my jeep, then told us the people in front of us had paid for our drinks.... (say it all together now, awwwwwwwwwwwwwwww) So in good karma holiday fashion, Roman and I paid for the car behind us as well! PAY IT FORWARD! Even though the people behind me was double what mine was... ^-^ lol-- oh well... tis' the season right!? If you're reading this, the next time you're in a situation to pay it forward-- do it :) It'll feel great! read more

Probably the most unfriendly baristas I've ever encountered at any Starbucks in the country. No joke. Glad I will likely not be in this area again any time soon or I would probably be annoyed on a regular basis. read more

Starbucks - Thanks for the half piece of turkey bacon, yo. - Coffee & Tea Near Me - Edwardsville, Illinois

I've never been the one to review restaurants but Ive never been to such a disorganized Starbucks. My order was completely wrong, they forgot to give me my other items and when I spoke up about it they made it seem as though I did not pay for that item. I was just in complete astonishment. The cashier was rude and did not greet me as I approached the register. I am so disappointed. I will not return here. read more

I know Starbucks is known for their coffee, but I love love love thier Spinach Feta Wrap!!! The coffee is pretty consistant from location to location, and I've noticed the staff is always super friendly. The Edwardsville location is no different. Good coffee. Good food. Friendly staff. = AWESOME. read more

Probably one of my least favorite Starbucks location mainly because of its constant chaotic state housed in the smallest of buildings. The drive thru lines are usually long and ridiculous and if you decide to go inside to save time you might run into yet another line with a not so quick return time for your drink order. Not much planning went into the parking lot or size of this Starbucks when it was placed in Edwardsville. They are in need of a new location. My suggestion download the app, pay ahead, park (good luck) and go inside and pick up your order. As far as parking goes: I would recommend not parking near the entrance, as the drive thru like may prohibit a quick and speedy entrance/exit. If the cars in the drive thru line are not blocking the pass lane, then you can drive around the building and find parking away from the constant flow of coffee lovers. read more

Amazing I love it.It is pretty pricey but it's worth it.early mornin cofee ohhhh yeaaaahhhhh

Quick amazing service and the friendliest baristas Pd any Starbucks I've ever been to.

Usually the best service and kindest people, they were shut down for renovations and just reopened, went today with my 8 yr old daughter and ordered her a pink drink, the lady at the window working named Michele had an attitude and asked if the drink was for my daughter and I told her yes it was and she gave a dirty look and told me you know that has caffeine in it don't you? read more

Every time I visit my orders are ready to go. They make sure the items are packaged correctly ie the labels are correct # of bags in order. They are friendly, verifying the order is correct so you're not grabbing the wrong items. They're always busy when I am there and it never seems to change their mood. Keep up the good work. read more

This has always been my favorite Starbucks, and unfortunately they were out of my favorite drink but the girl taking my order suggested the passion fruit tea with strawberry base and purée and OMG I am obsessed hands down best place to go for delicious drinks read more

Our service was awesome and quick. Workers were really nice after we made a mistake while ordering on the App

The nicest workers of any Starbucks I've ever been to! Always ask how you are at the drive thru and chat with you at the window if there's time. They always make my day! read more

First off let me say that they are always busy, BUT they have good service and if you go before closing time, which I believe is 11pm, you could get the samples they didn't give out during the day!!! Love love LOVE Starbucks. It is pricey, but for their coffee I do not mind. If you can go, you need to bring your friends/ family cause it is AMAZING! read more

Starbucks - Vanilla bean frappe and peppermint mocha frappe. We all know who got the venti.... - Coffee & Tea Near Me - Edwardsville, Illinois

Drive thru lines were slow both days we went. Customer service was lacking & needs major improvement. Asked us how to make a drink on their menu... then proceeded to make it incorrectly anyways. Not impressed. Worst Starbucks I've ever visited. read more

This is definitely the slowest Starbucks I've ever been to. There were 4 people behind the counter and it still took about 15 min to get a drink. 2 people were handling the drive-through, 1 was cleaning and the person that took my order at the counter disappeared for about ten minutes, then came back and went on a 10 min break. I got to watch many drive-through drinks go out and finally after a solid 15 minutes I received mine. I wish 222 Artisan was closer I would never step foot in this place. read more

I have to write a review because the previous review says that this is probably one of the best places to eat or drink in Edwardsville, and that is just an appalling thing to say! This is just a Starbucks! It's the same as every other Starbucks! When you're there, you're nowhere in particular. The service is fast and friendly, the coffee tastes good, and the food is good for frozen, pre-made stuff of unknown and presumably distant origin. If you're in Edwardsville, go to Main St. and get locally roasted coffee at 222 or Sacred Grounds, unless you simply don't have time to leave Hwy. 159. There is simply no point in recommending a chain place that is utterly (notoriously) ubiquitous. read more

It's just a Starbucks, the staff are nice and all the basics. But they mess up my drink every time. I usually get a Mocha Frappe with an extra shot, call me basic if you will. They ALWAYS give me a Carmel frappe with no espresso. Which I cannot stand. To make things worse, when I say it's not what I ordered they just dump chocolate sauce in there and mix it up. No shot, no caffeine, just sugary syrup that will upset my stomach. I've never met someone who willingly drinks Carmel frappes. Always mistakes. Better off making my own coffee than to spend 5 bucks on a shit cup of cold sugar. read more

Proably one of the best place to go and eat or drink in Edwardsville. I have only been here for 2 and a half days and Ive been here twice already. Workers are friendly and my drinks have been delish! read more

It really catches me off guard when I swing by this location with about 30 other people in line most of the time, yet somehow the staff here is ALWAYS as nice and courteous as they can be. This is probably my favorite Starbucks around. read more

They continue to give me someone else's drink probably 8/10 times I go and I never get back a receipt so I could go back and get my correct drink fast service though read more

Please build a bigger Starbucks this one obviously cannot accommodate all the people in the drive-through are in the line in the building it is not adequate place to get your coffee. Very disappointed at this location, customer service, and accommodation for customer, will never be back read more