Hello everyone, I just wanted to share my experience at one of the most comfortable Starbucks locations I've ever been in. From the moment I walk through the door, the atmosphere is warm and welcoming, and the staff consistently go above and beyond to make every visit enjoyable. I find myself coming back here often because of how genuinely kind and friendly everyone is. The team has even started to learn my order and sometimes has it ready for me when I come in, which makes me feel really appreciated as a customer. They always take the time to ask how my day is going and are willing to strike up a conversation while preparing my drink, which makes the experience feel personal rather than routine. Not only is the service incredibly kind, but it's also efficient. Drinks are made quickly and always come out tasting great. It's clear that the staff takes pride in what they do. I also want to give a huge shoutout to the manager, Mindy, who does an amazing job creating such a positive environment. There are also two other coworkers I'd like to recognize. One is a gentleman with ginger hair who is always so friendly, asks about my day, and truly listens. The other is a coworker with shorter hair who rides a motorcycle--she is also incredibly kind and welcoming every time I see her. Overall, this Starbucks stands out because of its people. They've created such a positive and comfortable space that I will continue coming back to again and again. Best, Dillon G read more

This Starbucks location sucks. They never get my drink order correct and it's extremely basic. Every time I've gone here it is never right. The district manager tasked me with going to this location again and re-ordering my drink. I did it and they fucked it up again. I literally am so fucking done with Starbucks. read more

Awesome welcome and service at this location. Patio or inside seating. The retro cups were so cool I wish they had reusable cups with this logo. Merch items are so sleek. Luv the new drink ware designs they've been coming up with. White chocolate mocha was fulfilling for the chill in the air. Milk variations saves lives! Clean and organized. Close to the 15 fwy. Great stop for a cup of comfort. read more

Starbucks - Retro cups - Coffee & Tea Near Me - Eastvale, California

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My boyfriend and I visit this starbucks occasionally when we're driving through the area. The lines are usually pretty long, but they do a decent job of getting through it speedily. That being said, when it's early morning and there's only 1 person working the window, the service is going to be a little slow (which is totally okay). That being said, the service itself is not outstanding? Each time we've visited, they're a bit flat with talking, but like they're just getting their jobs done and I can respect that. We've only really utilized the drive-thru, so I can't really speak on how the ambiance is inside. Their drinks are very typical of a starbucks. All in all, a very average starbucks experience! read more

So I'm surprised at some of the lower ratings! We have always had a great experience here. This Starbucks has creative staff, everyone is always kind and the drinks are to standard. I've been in the store a couple of times and have always had a great experience...even having staff help me put together teacher gifts. The drive-thru is also very quick and my favorite one in all of Eastvale and we know there are tons of SBs. This morning I had a mommy/son date and we both enjoyed our time. The store was clean, and the drinks were great. Even our bagel was perfectly toasted. read more

Starbucks - Coffee & Tea Near Me - Eastvale, California

I love everyone that works here , everyone is always so so nice and always make my coffee rlly good. i will always come back to this location :-) read more

Just ordered from here, my drink is about 2/3 of the way full, and my husbands coffee tastes burnt.... Sitting at the soccer field, freezing and wanted something warm. Literally ridiculous. read more

Starbucks - Just opened cause it felt so light... this is straight from the cafe, to the field without a drink taken. - Coffee & Tea Near Me - Eastvale, California

CINDY As a Starbucks GM You are very rude and unprofessional your customers service was very poor and rude! I didn't like how my drink has tasted and as a customer you have the right to complain and get your drink remade as noted in our guide . We are only human and error occur for you to shout at customers isn't acceptable! You shouldn't be a lead or a shift supervisor I will make sure this was taken up to our higher up read more

A girl took our orders. Im not going to name her but she got both orders down wrong. I ordered venti w light ice she gave me small size. Every starbucks ive been they just remake your drink in a bigger cup but as the the difference is only couple cents. Here she took my drink and refunded me for my precious purchase and recharged me for bigger cup. Even though she was the one took my order wrong. I understand if i was the one in charge and i changed my mind last minute and wanted to go bigger size i understand i would have paid with no hesitation AT ALL. But the fact that she made a mistake and she went all the way to refund me and recharge me for bigger cup and still my coffee came out not the way i ordered it wasnt really pleasant. When the mistake is on worker side typically it is honored to customer. And when they made bigger size i asked for light ice they still gave me full ice. And the second drink we ordered it tasted like milk they added too much milk. read more

I visit this starbucks to study with my boyfriend, and the customer service here is truly phenomenal. All of the employees are incredibly nice. Autumn & bella stands out as very genuine and nice always going the extra mile to make us feel welcomed and comfortable. The atmosphere is perfect for studying or doing work. Both have even recommended drinks that I ended up enjoying. Their customer service truly sets them apart and deserves to be recognized. :) read more

Starbucks - pumpkin spice latte - Coffee & Tea Near Me - Eastvale, California

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Support your local shops, your local spots and local coffee spots - even if that's Starbucks ! We just moved to Eastvale 2 months back from Long Beach. Thus, one of my biggest hopes was to make sure there was a Starbucks in the vicinity for one of those "just-in-case" moments. It is very nearby and so far, every time I have gone here they have been super nice and helped with my order. I know Starbucks is expensive but it is a luxury-brand that you just pay for. With the economy and surging prices, one cannot expect prices to stay intact. I order it maybe 1-2 times a month as a treat for myself when needed. Lately, it's been the medicine ball that I get. Call me a Starbucks snob and I am okay with that !!! read more

On Tuesday me and my friend walked to starbucks. We ordered our drinks and while we were waiting we went to use the restroom. While we were in the restroom using the bathroom the worker banged on the door and unlocked it without even giving us time to talk. She walked in and told us we couldn't both be in. I find it disrespectful and weird that she walked in. read more

I have been meaning to do this review for quite some time I love coming to this location. I love the staff here they're so welcoming, especially their barista Samantha. She always has such a great smile on her face and she is so friendly and she always remembers exactly what I love in my drink, and I love that about her. It just tastes different when she makes my coffee it always taste amazing I've also witnessed how she interacts with other customers, I feel like she goes above and beyond to make sure that her customers are taken care of, and that they are very happy when they leave. I have two other Starbucks that are closer to my home but I will drive the extra five minutes just for the service so thank you Starbucks for employing great team members at this location. You got my business. read more

These Folks at this Starbucks are Soooo NICE I have my usual Starbucks but I Love Stopping at this one when I can. thank you Y'all are AWESOME!!! read more

Starbucks - Drink - Coffee & Tea Near Me - Eastvale, California

My wife and I where going to see our granddaughters flag football game. My wife , 68 yr old ,needed to use a restroom so I pulled into this location. She walked in to ask to use the restroom and was told that she had to buy something first,'new rules' she was told. A little common sense from the employee would've went a long way to notice that first my wife was not homeless and she was dressed appropriately for a flag football game. And to top it off, my wife said there was one other customer in the place. Common sense and courtesy is not practiced at Starbucks. read more

Poor customer service. I come here more than once a week and get a grande cold brew variation in a trenta cup with extra ice. I've NEVER had a problem until 1030am on 12/31 in the drive-thru. "I'm sorry that's not our standard, but I can give you all the components so you can do it yourself." Yeah, every drink has a standard that the customer can customize. I drove away without purchasing anything because this was incredibly unreasonable. I'm done with the company. Local coffee shops only. read more

I've always usually had a good experience here but today I just feel cheated of my drink. I don't think there's much to say other than showing the photo of my untouched drink. I should've taken a picture from the top, it was just full of excess bubbles from when they shook the drink up (not the salted foam). As those bubbles settled down you could see the situation we have going on here. If there are other people that usually order the salted cream foam then one knows how the cream foam is more dense and creamy not all foam. Overall I just received less of everything, the salted cream foam was barely there, and just mostly air bubbles. Hopefully it comes out better next time. read more

Starbucks - Untouched Matcha latte with salted cream. - Coffee & Tea Near Me - Eastvale, California

If I could give the store, 0 stars I would. I ordered on the app I did all that was expected of me and when I was when I went to get my drink, they told me it was gonna cost more money. Never at any other store as this happened the lead or manager was extremely rude, and curt, and disrespectful that I will never return and I'm now going to never set foot in a Starbucks for the rest of my long life. I rarely give bad reviews when I go to a place I don't like I just do not leave a review because I do not want to affect their sales. However, I'm making exception stay away from this Starbucks. read more

12:00 noon 3/24/2024 Drive through experience - not good. Drive through attendant is not welcoming. Rushing and fast talker. No personality. No thank you. No smile. Put someone that is friendly for customer service please. Welcome your guests with smile and friendliness. You are in hospitality business. Thank you! read more

This is my first time to this store because I placed an order on my mobile phone but drove the wrong way... Although it was my mistake, the store clerk also solved the problem for me. Very ashamed and very grateful! read more

Starbucks - Coffee & Tea Near Me - Eastvale, California

This starbucks is always my go to on the way to work and I always have such great service. Always fast service with a smile! I felt very special when I went on my birthday this past week and one of the baristas wrote "happy birthday" on the lid of my drink:) Thank you! I appreciate your employees! read more

My experience today here wasn't best, they seemed to be short staff on a Saturday evening. I usually come here all the time to pick up my mobile orders and today I placed an order but did not realize until 10 minutes had passed and it still wasn't out so I checked my order on my phone and realized I placed it for the wrong store, my mistake. so I waited patiently to get some help at the register was even willing to pay for another one, they were prioritizing the drive through and online orders and once the female employee came to help me at the register she in my opinion was rude, I explained quickly that I placed my order at the wrong location she stayed quiet then replied with ok well what's your order but in a rude monotone and in a rush so I said no worries and just left. She seemed to be really overwhelmed and it definitely reflected on her customer service read more

Every time I come here the service is excellent. Everyone is so sweet. I always ask for something a little bit different and they are are never upset, they just give me more suggestions. I love that the line isn't long too. read more

Starbucks - So flipping good! - Coffee & Tea Near Me - Eastvale, California

Sully and Steph made sure I was taken care of while I was studying. After ordering they started small talk with me and even brought over my drink and snack. Time and time again I come to this location and the staff gives a warm welcome. They deserve recognition for being amazing workers. read more

Starbucks - the interior of a coffee shop - Coffee & Tea Near Me - Eastvale, California

simple order.. venti vanilla latte NO FOAM 2 upside down Carmel macchiato NO FOAM WHY IS IT ALL THREE ARE FILLED 3/4 of the way and the rest is foam!!!! Not that hard people read more

Being busy or short staffed is no excuse to be rude. I'm not sure what's going on today. The drink was horrible. I asked them to remake it. It was horrible again. I tried to tell the cashier what I wanted...and she wasn't helpful either. If you're the manager reading this, I hope you talk to your staff about their customer service skills ... that was the worst drink I ever had. I threw it in the trash on the way out. read more

Super nice inside and great staff! Lots of tables and lounging areas, very modern and rustic at the same time! Come check it out :) read more

Starbucks - Coffee & Tea Near Me - Eastvale, California

So my first several visits were amazing. I'm not sure if they had a new turn around if staff. My drink is very specific. Very minimal ingredients. Literally it's just syrup. I work 16 hour days. So I buy my drink so I can get it ready for work. They literally have been watering down my drink even when I specifically ask not to. I try not to be difficult and I leave without trying it. That's my fault. So now I have to go inside and watch them make it. But that honor system that you're drink is done right is gone. I order exactly the way the app allows is. Corporate says that my drink is absolutely fine. The store manager would just have to order the syrup In higher quantities. That's not an issue. Especially when they're raising prices. I'm so disappointed. Imagine your drink. And unless u try it right away to make sure. It's pretty much you just got flavored water. read more

Thanks so much for going above and beyond. Mandee Garcia helped me and was pleasant to speak with. I was having issues with my credit card and she was able to find a work around for me. Thank you again for your customer service. read more

I absolutely hate this Starbucks location. Yes, it is convenient to just come to this one because I live down the street but I would rather drive a couple more blocks to get better service. Please hire real barista that know how to make the drinks and better customer service! I have been coming here since you first opened and in the beginning the service and drinks were great but the last few months have been e been horrible. There rude at the window and they never fill the drinks at all. I always get a grande latte and they always fill the cup to the middle and that's it. What am I paying for??? A tall size? And when I order a drink with whip cream they give it to me without. I tell them where's the whip? Oh we don't have any! Ok give me the option and tell me when I'm ordering BEFORE that you don't have any. Maybe I would change my drink of choice. They never fail to disappoint me every time I come. I am not coming back again because there rude and can't make a drink. Every other Starbucks gives you what you pay for! AND are much nicer. read more

Starbucks - Grande - Coffee & Tea Near Me - Eastvale, California

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Service is ok but I've ordered pumpkin cold foam three times and each time it's flavorless and sugarless. I order it with a quad espresso over ice so I can definitely taste the difference. I gave one star because if I upgrade my drink it's because I want it to taste good but I've been disappointed thrice already. Shame, as this place is right next to my house but oh well read more

Not educated on what allergens are in drinks, and just over all rude.. I was rushed like there was a line behind me and there wasn't a single person there. I won't be back to this location it was an uncomfortable experience. read more

First time coming to this location and I absolutely love it. Everyone is super friendly and very welcoming. The young lady helping me was so sweet and re made my drink when I forgot to tell her I needed soy milk and didn't make me feel bad about it at all. This Starbucks is extremely clean lots of open space to work and park your car. I will definitely be back! read more

They are the best and the most consistent. I stopped going to Starbucks for several months because you never knew if your coffee would be drinkable or not, but this location never misses. They are also the sweetest too. Thank you guys read more

They handed me my daughters frappuccino all wrapped up in napkins with the lid falling off because it was overfilled. It leaked all over my car and made a mess. read more

So far my favorite Starbucks out of the 10 located in Eastvale. The line is never too long and if it is it moves quickly. They have a lot of food items and customer service is incredible! read more

Thank you Ry and Caleb for making my Starbucks bday visit pure awesomeness. Kind service and friendly attitudes these kids rock.

The drive-thru baristas are usually pretty nice, but every time I go in after making a mobile order it seems like I'm waiting at the counter for forever. This starbucks is super close to my house so I'll usually place a mobile order before heading to work... but i'm stuck at the counter trying to make eye contact with 5 of the baristas as they're walking back and forth and it seems like they're avoiding asking if I need help? Normally the mobile order pick up is accessible to customers at other locations, so i'll just walk up and find my drink and go. But i have to wait at this location for a barista to finally ask me if i need help and by then i'm running late to work. I don't like being a Karen because I work retail and deal with Karens and Susans all day long but it's not hard to just spot a customer waiting at the counter, hand them their drink, and go back to fulfilling other orders... all in all takes about 30 secs read more

Shout out to "Daniel" at the Starbucks in our new "Hamner Place" square. Daniel, you made my day with your wonderful personality and jokes. We all need more of that. Keep up the good work. read more

I love this Starbucks! I'm a regular customer. Staff is always friendly and helpful. They always greet you with smiles! Keep up the great work! Y'all always brighten my day! read more