Overflowing garbage can, the employees allow "friends" (people that don't actually work there) behind the counter which is a health hazard. The employees and manager is rude and dishonest. Take a careful read of the other Yelp reviews. I'm not the only one saying this. I encourage anyone seeing the need for improvement here - take your complaints to both Starbucks corporate, and Safeway corporate. Tell the Safeway store manager. What bothers me is the way the employees and manager goes out of their way to lie and harass the customers. If they put a fraction of that cynical, rude, mean behavior into actually doing their jobs - it would be a great Starbucks. This looks like a management issue to me. The employees would not behave this way if the manager had actual Starbucks or even Safeway values. Furthermore, a lot of the health violations and cruel behavior is directed by the manager herself. read more

Slow, rude, don't acknowledge you. I won't come to this location again. I usually don't leave reviews but every time I come here it's the same. Sucks. read more

The employees here are extremely rude, unprofessional, and they do not keep the food area / prep area clean. I agree with Sarah: Sarah H. They do not take seriously that when a cup falls on the dirty floor, they should toss it and use a new one. YUCK! I had to call them out on this and decided to just ask for my money back because I didn't want to have a loogie in my coffee. I wanted to share Stephanie W's experience: Service was absolutely terrible. Our two drinks were both incorrect and took 20 minutes to be ready while there were two employees working and near no one in line. The employees were angsty, uncomfortable and honestly rather rude. They had the attitude that it generally bothered them to be asked to make coffee... At a Starbucks. Made my experience sh****. read more

So this location permanently closes its public restrooms! There's nothing wrong with the restrooms if you walk past the barricades but an employee will flip out and chase you down. Call CORPERATE 1800 782 7282 and complain often. Safeways owns the Starbucks and against Starbucks policy they do NOT provide public restrooms to Starbucks customers but instead Safeway offered their restrooms across the store in the produce department. I'll bet they are trying to encourage Starbucks customers to become Safeway costumers. It's a little sus and bad practices. I'd say move the cones and use the restroom anyway but if you're like me and try to follow rules even when Safeway does NOT follow the rules they agreed to follow when they opened a Starbucks franchise inside their store, you can at the very least contact Starbucks Corporation and make a stink. Safeway may loose the franchise but not likely. They will have to comply and they will have to offer restrooms inside Starbucks to Starbucks employees. read more

Emely at Starbucks.. Terrible service.. Starbucks would be disappointed in this employee.. read more

Do not recommend this Starbucks unless you have the luxury of making your own schedule. My drinks literally sat there in the que after I ordered through the app. There was no sense of time not even urgency, neither of my food items was warmed. And they didn't mix the mocha on my iced drink. I had two ice drinks without any add-ons, not sure how those are hard to make properly but they did it. read more

I've been here a few times and it's frequently the same gentleman staffing it. He's very polite, but very, very slow. I'm not sure if this location gets so little business it isn't worth it to them to hire anyone else to help staff it, but with any sort of a line you end up waiting 5-10 minutes for your drink. I mean, he's literally the only one back there, and at his speed it only goes so fast. The drinks are always good, it's just a frustrating location to visit. I really wish they'd get him some help. read more

Fabulous Location inside Safeway! I adore sipping hot sweet creamy coffee, all day long. So it is utterly delightful to grocery shop, with a cup of Pikes roast blend in one hand. Strolling through this newly renovated Safeway makes shopping a fun experience, no longer a chore to get done. With my Java in one hand...I am ready! =) read more

Starbucks - Pike Roast - Coffee & Tea Near Me - Del Rey Oaks, California

If my drink is ever made right, it is only because the manager made it. The waits are ridiculous despite me seeing the workers goofing off inside. Also, they do not take seriously that when a cup falls on the dirty floor, they should toss it and use a new one. YUCK! I had to call them out on this and decided to just ask for my money back because I didn't want to have a loogie in my coffee. read more

I just have to shout out the staff, who are working through the covid crisis and providing excellent service. For the moment they're only doing drive through service for safety reasons. As a healthcare worker, I really appreciate the service you're providing. Thank you and please stay safe!! read more

I am giving five stars largely for the excellent customer service I just experienced there. In there around 3 PM and got a drink and some snacks for two of my children. I try to get/notice the name of the person with whom I am interacting, but this time, I was a bit distracted by my kids. The woman who was working there was calm and very very polite. She didn't rush unnecessarily or make me feel rushed. I really appreciate that. As far as the order goes, it was all correct and the drink was made fairly quickly; minimal waiting. read more

Bummer, I come here pretty often and my order is usually correct, usually being the key word.. I mean it's only a treinta passion tea! The price was 345, and I gave her 545, and she just kept my $2.. I had to ask for my change back, and then they gave me the wrong size tea as well, even when I paid for the largest one I could purchase. Didn't even say anything about it being the wrong size, i just left. read more

Worst Starbucks experience. every time I come in and ask for a drink to be made they always try to say that they can't do that or that they don't do that, when every single starbucks I go into DOES THAT. I got two pastrys and they left the paper they grab with their hands in the pastry bag (DISGUSTING) nor did they wash their hands while doing so. horrible customer service every time I've given them another chance. RIDICULOUS EVERY TIME. read more

My last experience was awful. The gal behind the counter was consistently complaining to her friends on the other side who were seated and while I ordered a raspberry mocha--there was zero raspberry flavor. I didn't know this until I took a sip before leaving Safeway. I came back to the Starbucks and asked if I could have some raspberry since there was none--she sighed and took it back still scowling and I swear did nothing to my mocha besides steam it. I went with my co-worker and since we both are baristas at the bakery we work at, we kinda had a idea of what they did to make the drinks. I swear the gal took my drink back and steamed it before stirring it and not adding any flavor. I really don't think I will be coming back to this location. It was convenient since I live up the street but really, I'm not paying $5 or so dollars for a crappy mocha that wasn't what I had ordered. I would rather make it myself at work or at home. read more

Convenient? Yes. Walk around the new Safeway with your Venti Non-Fat Frozen Orange Mocha Frapaccino (who drinks that kind of stuff besides the characters in Zoolander? I don't like anything tasting orange unless it is a Screw Me Driver) or trot a hundred feet and get your favorite smootie at Jamba. I think they would have done better with a a medium sized stand by the entrance. More traffic would stop. I didn't even really notice this spacious Starbucks for a while since it is kinda hidden by the bakery area. read more

I'm giving Starbucks 5 stars because of their excellent customer service in the drive through! These guys work so hard and are so patient even though they deal with some of the weirdest people everyday. "Good morning thanks for choosing Starbucks how are you this morning?" Comes out of their mouths millions of times each week. Their coffee is great and their service is excellent! read more

Alec is the best barista( baristo?) even when he is busy. He always makes the best Cappuccinos ever. Calm, collected and very nice. Go see Alec read more

Made a pit stop on my way back home from Monterey. I know sometimes Safeway Starbucks can just be so-so. I arrived around 1:30PM and the wait wasn't too long considering there was just one worker. The service was OK and my drink was just OK too. read more

I know that this is a Starbucks in a Safeway, but the service was absolutely terrible. Our two drinks were both incorrect and took 20 minutes to be ready while there were two employees working and near no one in line. The employees were angsty, uncomfortable and honestly rather rude. They had the attitude that it generally bothered them to be asked to make coffee... At a Starbucks. Made my experience shitty. read more

I ordered two iced coffees (one of the simplest drinks to make) and three people who ordered lattes after me received their drinks before me. The barista forgot to add my heavy cream and I had to go back for the add in. Frustrating!! I can almost always count on waiting at least 20 minutes for a drink at that location. Receiving drinks in an improper order only adds to the frustration of a long wait. Why does this location have to be the closest one to my house? Ugh. read more

Awsome Baristas...always up beat & friendly. always busy in the mornings but be patient, the line moves along quickly.. read more

Starbucks - Blond Roast - Coffee & Tea Near Me - Del Rey Oaks, California

Literally the slowest Starbucks I have ever ben too. Waited 15 minutes for an iced soy chai. Lame.

Not a very good customer service and do not know how serve people right, They do not know how to make coffee, and not very knowledgeable about starbucks product. read more

Ordered a white chocolate mocha and it tasted like hot chocolate and they take forever

My boyfriend loves oreos and has had an "Oreo" frappuccino before, I inquired about it at the counter and the lady knew exactly what I was talking about. She also had my iced coffee made before I even left the register. read more

Almost comically bad service. The two employees on duty, with no line, made customers wait several minutes prior to even a basic acknowledgement. A very simple menu drink then took 10 minutes to create during, as I said above, no line. read more

I'm a Starbucks addict and I've been to a lot of Starbucks in many states. This one is the worse one I've every been to. I tried it twice and each time my drink came out tasting horrible. Save your money drive up the road and get Starbucks somewhere else! Staff are not the typical chipper workers, they probably need retraining. read more

Thank you ryan. You are the freaken best. And your so sweet and you have really good customer service

I love stopping here on my way to work. Plus I can always shop around for groceries. Parking sucks because it is a Safeway. The girls that work here are very sweet. They don't have ovens so it is limited in the eatery department. read more

this is my fav starbucks of them all, don't like the pastries? you can shop the safeway for everything. todays experience left a sour note. the barrista ( latina with glasses, short fat ) bot very hospitable. no greeting just a " be right with you" this was five minutes I started to read which brought her to attention . I left with a feeling as she didn't want to be at work. read more

If I could I would write ZERO I come here rarely and I have No complaints I felt I needed a sweet drink I did a FRAP Carmel and guess what? It tasted awful!!! I told my brother did they put espresso in here or what tasted bitter gawd just talking about it makes me want to gag. The syrup on top was messy ass hell go buy frap at mc donalds! Or another Starbucks there employees don't know fiddly sqwaaat BAD ew save your money and don't waist your time here!!! read more

Staff was more concerned with socializing then serving people. The person who ordered after me received their drink first because they were a friend. It was slow service for how many people were working. read more