there's a newer employee at this location that's very, very rude time and time again. whenever i walk in i expect this attitude when i see her. after taking my order with a nasty attitude, i watched her give the next customer, who was special needs, an even worse attitude. the manager had to stop what she was doing and come over to finish the order because she refused to speak to him. the drinks are not worth disrespecting differently abled folks because you have a bad day every day....... read more

Went to order from this store for the first time I placed my order then went to the restroom When I came out my breakfast sandwich was ready I waited an additional 4 minutes and asked how much longer for my drink. Desiree was very rude and nasty she Stated it's going to be another 6-10 minutes I'm only one person. She didn't apologize for the delay or anything she was irritated. I said ok but I didn't ask for all of that info. She then said I've been here 12 years and if you don't like it you can leave. I then had water splat on me and I was like excuse you, she then yelled if you can't wait get out of my store. Lesson- your an employee you don't own the damn store Miss lady and if it wasn't for the customers you wouldn't have a job! That's not my fault for your pressure lady. Never will I go there again-she needs to be fired I refunded my entire order and left Never hire her she doesn't know how to talk to people. read more

Excellent customer service, especially the evening crew. Service with a smile. I love going to the Culpeper Virginia Starbucks! read more

ZERO STARS!! Rude and dirty employees. They always screw up everyone's order. And when you tell them something is missing they have the audacity to get mad and they make you wait to redo the whole order again instead of just replacing the missing item. Worst customer service of my life. This place needs to get shut down. It's really dirty and there are flies everywhere it's disgusting. They don't clean at all. I've seen them be extremely rude to doordash people making them wait even though their order has been ready and sitting on the counter for several minutes. They all have miserable faces and are mad the whole time. If they dislike their job that much they all need to quit. I have almost slipped inside the store because there is always spilled coffee everywhere. One of these days there will be a lawsuit or they will mess with the wrong person. read more

This is one of the worst if not THE worst Starbucks. I visit the area often and it is the only one close. This occasion, I'm was up at 5am, so headed to Starbucks. The app said it was open but said I could not order ahead. I'm thinking, ok maybe there is an app issue. Once I get there, the place is completely closed. Seriously?! As I sat in the parking lot looking for somewhere to get coffee, several cars came through just to discover the same. I have had issues like this with this store before. Closing early, opening late. Employees not the friendliest. Sad that Starbucks cannot get this store together. Hopefully they do because that is a waste of my time and gas to drive across town for nothing. read more

I keep trying with this Starbucks but lately they can not make my drink right or they even forget it all together on the door dash. my last 5 orders have had something wrong. 2 times in a row the forgot my drink all together. read more

As far as Starbucks go it's like all the rest, they are but not very cleaning as they adopt the assembly line business model. The drinks are decent. The only new item I would like to add to this location, and probably all Starbucks as of late. There were three maybe four of us that took the time to come in and order. They prepped at least 15 drinks and not one of the customers that were there that ordered had their drinks worked on. I had to leave and come back, I could not wait any longer. When I returned I waited for my order once more and they had to tell the girl making the online orders to make mine because it was just not being made. Now either the tall girl (never got her name) is goat of barista'ing or there is an break down in work flow. There were 20 drinks sitting waiting on no one and we were waiting to be served....there is something wrong with this. read more

This has to the worst starbucks I've ever been in and quite frankly probably the last time I'll ever go to any starbucks. The coffee I ordered was disgusting and it was only a medium black coffee. How in the hell can you screw-up black coffee???? Well the person who waited on found a way to do it. The medium coffee found its way into the closest trash can I didn't even bother to go back and complain I was just way too pissed off. read more

On the way back home from Charlottesville, it was that time in the afternoon after lunch - where it's time for a liquid crack break - especially for the driver - my gut instinct was that I would have to settle for coffee from a 7-11 or a fast food restaurant. So we got off U.S. 29 at one of the Culpeper exits and lo and behold - Culpeper has a Starbucks! Color me surprised - I was not expecting to see that! So we piled on in and ordered our drinks - the girl behind the counter was having a ho-hum sort of day, so I got her revved up and laughing a bit - she went from "I'm having an ok day," to "I'm good!" I ordered an iced triple shot grande sugar free vanilla latte. The Starbucks here has T-mobile wireless internet access, plenty of comfy chairs, lots of tables, would be a nice Sbux to hang in. They also have a Drive-Thru. I made sure as we exited we told her goodbye, gave her a nice smile and wished her well! I guzzled my drink before we even made it back onto U.S. 29! read more

Starbucks - Coffee & Tea Near Me - Culpeper, Virginia

Not my finest experience. Tried to get some work done while out of town, so I figured Starbucks would be reliable for a couple hours. Not this time. It smelled so weird when I walked in, and all of the baristas were talking about it. There were way more staff there than seemed necessary at 4:30pm because they were all standing around scrunching their noses. It made me uncomfortable to be there as they talked about it. None of them smiled at me when I walked in or greeted me until I forcibly made eye contact with the employee taking my order. It took a while to get my drink. The floors were filthy and flies were everywhere. Straws and cigarettes were littered all outside of the building. The worst part was the SUN. At this hour, the sun was blazing in from one side of the building (the only side with windows at all) and heating up half of the seating areas. I sat at the only large standalone table and had to move after a short period of time because I couldn't stand the heat anymore. Then I moved to another spot and somehow made the wrong decision again because the sun creeped in through a smaller window and blinded me. Sure I could have moved to yet another table, but I had way too much stuff to spread out to fit on any of the small ones not affected by the sun. They have sun shades, but they were not pulled down. I didn't get any work done and feel like I wasted a purchase to spend time here. read more

Instead of promptly mopping up spilled coffee on the floor, the employees simply placed a wet floor sign over it. That was there when I got here, and 10 minutes later it's still there, with people having to walk through it and getting coffee on their shoes. read more

Drove completely out of my way on a work trip for a pick me up.. was in the drive thru line behind others at 2:08 and the employee put up a rope right in front of me as I'm waiting because they "close at 2." Really? I was in line and there were at least 8 in front of me and 0 behind me so they really couldn't let me through? Ridiculous. read more

The store is dirty all the way from the seats tables floors and place were they place the Mobil orders to the place were the food is in display is full of flies read more

I ordered a sandwich today from Culpeper Starbucks. The friendly girl that handed me the sandwich had extremely dirty hands...black around and under her nails. The sandwich is going straight in the trash. EMPLOYEES...WASH YOUR HANDS! read more

Hands down the worst Starbucks in culpeper... incredibly poor customer service, rude employees, and the drinks are always inconsistent. Sometimes drinks just taste like water, other times like a cup of sugar. Will not be going back. read more

Nothing new here for those that have read my other Starbucks reviews. 8:15 in the morning on a Saturday (oct 27). NO BOLD ROAST COFFEE. SERIOUSLY. First they take your money then they proceed to tell you you'll have to wait unless you want to consume something g you didn't want in the first place. Two Simple words of advice......"MAKE COFFEE" I drink simple bold black coffee for a reason. It's "supposed" to be fast and easy. I'm not supposed to wait. And for sure 50% of the time it's not ready. Shitty, crappy customer service. Bad enough I have to wait for someone to order their cake in front of me (that's what I call a coffee drink with more than three ingredients ). Then I have to watch my life pass me by as I wait for a simple black, bold coffee. 6 people behind the counter. Assign one to doing the job that made Starbucks what it is today...... make coffee. read more

The best Venti Iced Mocha with Whip I have ever had. I'm loving the remodel so far... can't wait to get the drive thru back though. Keep up the good work ! read more

So we stopped by Sunday afternoon to get some caffeine and reduce the headache and only contributed more to it. There were four baristas and it seemed that they were tripping all over each other. .... service was horrible and slow, people not served in order random drinks were made and we were skipped over while others were wondering who's drink was what... then no long straws for venti drinks which is a hassle cause you have to remove the lid to drink it, small thing but irritating none the less. When asked about it barista giggled and said " oh yeah we're out"....well why not tell me before I order a huge drink. Maybe I'm ranting but this is by far the worst unprofessional staff I have ever encountered at a Starbucks. read more

This Starbucks is always clean & the staff is always friendly. They're pretty quick with making the drinks & they're always delicious. It's a comfortable spot to sit in for a while catching up with friends or working on your laptop. The drive-thru is never too busy b/c they keep people rolling through quickly, so that's great for the quick stops. read more

Wow. I have never been totally ignored at a Starbucks before. It was not very busy and it was well staffed, but everyone was providing service to the drive through business, no customer service inside! No greeting, no eye contact, nothing.....I wanted to purchase a coffee and a gift card. I will not be back. They just confirmed my loyalty to our local Ravens Nest coffee shop. read more

Slow drive thru line. Every car has to wait a few minutes at the menu until they were able to order.

I ordered a Salted Carmel Mocha Frappucino. Got the hot version by mistake. Instead of the person arguing with me telling me I got the hot version, he not only gave me the hot version, but also made my Frappucino. One - Who can complain about getting two drinks for the price of one. Two - I really appreciated the fact that he went above and beyond to correct the mistake. Three - My drinks tasted great. --- Thanks! This was one of my better experiences with Starbucks. Appreciate it! PS: I am not saying I have had bad experiences with this Starbucks in the past, but the Starbucks in the DC metro area always have long lines, the drive thru is backed up and they always seem to be out of what I want. read more

This Starbucks is the cleanest, friendliest, and all around best Starbucks in the Warrenton, Culpeper, and Fredericksburg area. What a welcome change from the Warrenton location. It was so filthy that I couldn't stay and the drink I ordered came incorrect with no offer to fix it. Go to the Culpeper one instead! read more

A little bummed they switched from Organic Soymilk to Silk Vanilla. Still charging that sweet sweet 60¢ surcharge :-/. The service is still good and the flat white tastes a little different with the new milk, but still a tasty (chemical) treat. read more

Not the worst representation of this chain but not the best. The store has been pretty messy and dirty many times when I have visited. The service is good and they do a good job of making drinks and remembering regulars names. They are a bit inconsistent when it comes to getting the grinding right on purchased coffee. I ask for paper filter grind and the result varies greatly from visit to visit. read more

We stopped here for a coffee break on the way home from Charlottesville, and the service was great. We realized once we were home that we left our diaper bag and medication there, and the manager Ryan was extremely pleasant and helpful. He personally boxed and addressed the bag for me to be picked up by UPS per my request (I prepaid). The employees were honest and he reported that I had $20 still in the bag. Very friendly baristas and management! We'll be sure to stop again sometime. read more

The WORST Starbucks I've ever been to. Everything taste like water when you get it. I gave up on getting a chai tea latte because it was a waste of money, even after they fixed it. read more

I go every chance I get. They are always so sweet! Only thing is I wish they did what most of them do with writing names on cups.

I moved to Culpeper from North. My favorite is frappuchino. One thing I would have to say that Starbucks here they don't make good drink as Starbucks stores from North. The service is kind, but drinks need to be improved. Especially cleaning equipment needs to be done more seriously. Last week was the second time my green tea frappuchino has a taste of some other thing they made from the same blender, and they didn't clean it well. First time was a coup of month ago, my green tea had a little piece of food or meat on it, which I didn't know exactly what is that but certainly it shouldn't be in a drink!!! Please have a better cleaning!!! read more

If you're looking for a weak and lukewarm version of your favorite caffeinated beverage you'll really enjoy this Starbucks location. I wouldn't recommend, if you want a real cup of coffee and an real cappuccino spend a few extra bucks and visit The Raven's Nest. read more

I love this Starbucks. Everyone is friendly and manages their large volume of orders quickly and efficiently. I love mobile ordering - I only wish they had someone assigned to address Mobile ordering customers as they walk in. Sometimes I wait a long time just to get the drink they have already made for me because no one is available. read more

Absolutely love it employees know me by name I get greeted every time I go in there service is great drinks are great