Ordered a secret menu drink and no idea what I was doing. They were all very sweet, the sweetest Starbucks I've been to ever. They even gave me a size up for the wait for my drink. Very clean and nice environment overall. I highly recommend this Starbucks to anyone and everyone. read more

Starbucks - Captain Crunch Frappuccino - Coffee & Tea Near Me - Converse, Texas

Visited this starbucks for the first time. I got my free birthday drink for being an app member. Yay me! I ordered a vanilla creme Frappuccino with cookie crumble it was my version of cookies and cream. My family ordered a mocha Cookie crumble and it was deliciously made. This seems like a new starbucks. But the couches were nasty. Ants were crawling around them. I never visited the bathrooms. Parking was nice. read more

Starbucks - Vanilla bean with cookie crumble. - Coffee & Tea Near Me - Converse, Texas

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Worth going inside...or enjoy the covered patio area. Service is a little slower in general but the wonderful customer service makes up for it. Background music a little too loud...but still nice place. read more

Starbucks - Coffee & Tea Near Me - Converse, Texas

The dude works very slow today (5-31-19), his name is not visible on his tag but it seems to start with a J. He keeps passing over drinks that were in the order line first. Food was cold by the time I got my drink. read more

Drive thru order on a hot afternoon, slightly long line behind me. Might have been a bit of a long day and my afternoon Starbucks order wasn't going as planned. I ordered iced coffees and was served hot, ordered grande passion fruit tea and received tall. But it's the way the baristas handled the situation. I politely informed the barista, She immediately apologized and informed the other barista. No one was rude, they simply went with it and prepared the drinks still with smiles on. Sometimes when mistakes are made, people can get defensive, but I was pleasantly surprised. It was fixed immediately and no one was flustered. Great job on turning that one around read more

This is the worst starbucks. This is the closest one to my house and I only go here when I know I can afford to waste an hour of my time. It normally takes more than 20 mins in the drive thru, and they most likely will get your order wrong! I don't get it, they repeat your order back to you (but never goes on the screen/they don't punch it into the register) and then you end up with whipped cream when you didn't want it, or you get a veggie wrap when you wanted a chicken wrap. ...I always go here thinking, "what will they get wrong today". read more

This is my regular Starbucks. I stop here about twice a week at least. I use the mobile app to order, and pick it up at the drive through. I rarely have an issue. I t usually takes less than 5 minutes to get my order, with the exception of the people who don't use the mobile app and order from there, and have some big weird order that takes 20 minutes to complete(just go inside please) Everyone who works here is great, and they always get my order just right! read more

This place is What's Up! Customer service is on point. They were busy and acknowledged apologized to me while I patiently waited. Gave me time to look around. Was able to put my order in as soon as someone was able to do so. As I walked out with my order, 3 of their employees acknowledged me by name and said goodbye. Took me by surprise. Staff is super nice even when busy. Place was clean, order was correct, and the staff was pleasant. Thanks! read more

I have a morning routine of getting Starbucks before I start my day. The workers are always very nice! There has been a handful of times that my drink tasted like dirty dish water...but as soon as I told them, they fixed it for no charge. One morning, I had already left for work and realized it so I gave them a call and they gave me a free drink the following morning. I LOVE this Starbucks! I don't like going to any other one. Hands down best customer service and they are speedy with their drinks! My favorite baristas are Sarah, Gem, and Luke! Gem is my favorite on the weekends!!! read more

I don't know what's going on today, but all of the tables are dirty. There was only one table occupied by one person when we got there, however all of the tables needed to be cleaned up, we had to clean one table for us to use. Just nasty. read more

Best Starbucks around town. Super friendly staff and great service!! Inside is always kept very clean. Thank y'all for working so hard. It is much appreciated!! read more

Stopped in to meet with someone. I order the Peach Citrus White Tea and it is Amazing. The first Starbucks that I have been in, in a long time that played decent music and the staff was very friendly. Tables were a little dirty but not too bad. I will def come here again. read more

Love this Starbucks!! The people are so nice and they always are fast and efficient. there's this girl with pink hair who works here and she's always so kind!! read more

The cashiers are always friendly. I've never had a messed up order. The establishment inside is always clean and tidy. And I love that it is so close to my house. read more

Every single time I've come to this Starbucks they manage to mess up my drink order, and it's nothing too crazy, an unsweetened iced tea? Or a iced vanilla latte. The simplest orders ALWAYS get messed up. Drive thru has been far worse than inside, it's as if they ignore what I order and they pick for me. Instead of my iced tea they tried to hand me a hot chocolate. There weren't even any other cars in the drive thru. Then instead of a plain iced tea unsweetened they handed me some pink drink. Smh read more

Always prompt, excellent service feom morning crew. I love Starbucks but I LOVE this Starbucks. A pleasant location with good coffee.

My pit stop throughout the day. Great staff and quick service. They do serve a strong pike and have obtained food with the loyalty card. They have a gnat problem that annoys me. read more

Starbucks staff is typically pretty amazing, but the staff at this location is phenomenal... we stop in here quite a bit and it's always a pleasant experience with very polite, genuine, kind people. Today I was having a rough day and the guy working totally flipped it around for me! Thank you for being awesome! read more

The slowest Starbucks I have ever been!!!!! Poor service. The servers didn't have any sense of urgency!!!!!!

This Starbucks can get super busy! The Baristas are so friendly and professional! More than once I've seen them handle difficult customers with grace. The teamwork is amazing. The pastries are always fresh and my mochas are PERFECT. My dog loves the puppy lattes! read more

Slowest Starbucks in the area. Even when they aren't busy. Don't bother using your mobile app to order...they won't start it until after you get there anyway. Food is standard. If you order wine in the evening (I had a meeting there) you do get some really yummy roasted pepitas. read more

Best Starbucks in SA. I am all over the city for my job, and I frequent Starbucks probably way more than I should. This place is clean inside and out, the staff is professional and friendly, they do my coffee correctly every time and it's fast. read more

This is my favorite location! Staff is beyond friendly and know what they are doing! They have never disappointed me. The line can be long at times, but it moves quickly. read more

It's a Starbucks. Plenty of them around the city. Honestly only come to this one since it's close to my house besides the one in Target down the street. During the week you have the fast and friendly staff who cater to your needs and wants. Saturday they are still chipper. Whatever you do, don't come on a Sunday. Staff is mediocre. They have no sense of urgency. The baristas making your drinks must be the "C" squad. Drinks are not that great coming from them. Otherwise I would have gave this location 5 stars. read more

This place has made a drastic turn around. I am guessing new management but the morning manager is amazing. She is kind and sweet. Also the new employees are amazing. Robert in particular ! He literally makes my day ! Love coming here now and I've been coming almost every day for about 3 weeks and haven't had any issues like before ! read more

The fastest Starbucks drive thru I've ever been through! Also the staff is always super cheery which is nice, they really brighten your day!

This is by far my favorite Starbucks! I usually stop by early in the morning on the way to work and the staff is always friendly, cheery, and very quick with making the drinks. Most people are grumpy in the morning but, not these guys! They're awesome! It's a great start to the day to have great service and to be served by such friendly people. read more

This is our regular store that we stop, the people here are nice and in a cheerful manner.

Definitely the best Starbucks in the surrounding area. I travel from Schertz just to come here. They have never messed up a drink order. The barista by the name of Angie is an absolute doll! If you've been to this Starbucks, you know exactly who I'm talking about! read more

I hate to change my review but something about this place has gone downhill in just a few short months. I'm here several times a week (4-5) and the non coldbrew iced coffee has been terrible. The closest I can get to explaining it is that it tastes like old nasty peanuts. It's been like this every single time for weeks now. I have even asked them to remake it and it's still the same. I keep going back hoping that it will be better. Fool me once shame on you, fool me twice shame on me. read more

This location does not have great service. They are consistently slow (busy or not) and either get my order wrong or don't have the products to make the drink I like (Green Tea Peach Lemonade)! I suggest you leave your house earlier to drive a little further if you want great service! I pray this changes!!! read more

This Starbucks, just don't know how to make your order correct. They have a lot of flies everywhere, they have messed up my order twice. What is so hard about no whip cream, and then you scrape it out and don't even bother to clean the sides of my cup. This place needs better service and cleanliness. read more

D/T is super slow. It took me 15 mins to get my drink. One car ahead of me. Friendly staff but yet. Took too long

I had a wrong drink and I already told them, but waited for 30 mins and didn't get my right drink back. My home nearby it and I always love it. When I saw they got some new staffs, i recognized they were easy to make wrong drinks. I could understand but they made my drinks' wrong many time. They should repeat the customers' ordered, so they won't make mistake. read more

best cafe ever I went here like a while ago forgot to make a review I loved it it I got a really good eggnog latte

Terrible. I hate going here but sometimes I cave because it is the closest drive through Starbucks to my house. They get my drink order wrong about a third of the time and when it's not the drink it's something else (today's oatmeal came with two fruit packets but no nut mix). Granted all little things but to top it off this location is SO SLOW! You can be literally the only car in the drive through and still wait close to 10 minutes and order ahead and walk in is just as bad - I have stood at the register for 5 minutes (4 staff members within 10 feet) without so much as an acknowledgement or hello, if I hadn't already had ordered online, I would have walked out over such atrocious service. Basically, I go because I a slave to the early am caffeine but I respect myself a little bit less every time I find myself at this Starbucks location. read more

Customer service was good but the store was dirty and there were a lot of flys inside. The drink I ordered was deffenitley not the same as usual. read more

This is my favorite Starbucks location in the area. I usually just go through the drive-thru and the baristas are always really friendly and get my order ready really quickly. On the few occassions that I've gone inside, it was very clean and the service was quick! read more