I ordered two iced Capuchinos, one with sugar one with Stevia. Waited 10 minutes finally got the one with sugar. Had to ask what happened to the other one- oh we forgot. We'll make it for you now. OK. They made it guess what they put sugar and Stevia in this one. They had to make me another one. They made me a third one. Guess what they forgot the Stevia. These people are dumb. They need to be retrained! read more

It's always a quick, easy, and pleasant experience when ordering from this drive thru location. I can always rest assured knowing that my order is correct and crafted perfectly. read more

Starbucks - Coffee & Tea Near Me - Commack, New York

Your typical Starbucks. Quick service, friendly staff and clean environment. I got my usual latte and it was delicious and consistent with what I get from other locations. read more

This Starbucks is conveniently located because it is right before Costco. There is plenty of parking but you have to walk across the drive through in order to get to the front entrance. You do have to be patient when waiting in line and ordering because they do have a good amount of customers coming and going throughout the day. If you order ahead, I would check in with the staff upon arrival. read more

Starbucks - Bakery Display - Coffee & Tea Near Me - Commack, New York

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I love this location I will put in my online order as I'm driving and as soon as I get there it's always ready. The workers are always really nice and give me great recommendations! read more

Literally came here during my work break for a quick coffee and croissant. The drive through took forever. Was waiting with only 3 cars in front of me for over 15 minutes. Rushing to get back to work now , I didn't check my coffee and when I got there, I noticed it felt light. When I opened the lid... It wasn't even filled all the way or anywhere close to the top!!! Nor did it have whip like I asked !!! and to top it off my ham and cheese croissant wasn't even warmed. When I called to tell them what happened , basically was told there's nothing they can do over the phone. Gee thanks. read more

Starbucks - White chocolate latte - Coffee & Tea Near Me - Commack, New York

I just got 3 drinks from this Starbucks. Amazing best Starbucks I've been to everything was perfect and the lady at the drive through window was so kind and polite. read more

I agree with all the others who mentioned the unfriendly staff. I don't recall ever getting a warm welcome from anyone. It had been a while since I've stopped here and couldn't help notice less space to sit down. read more

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Donna and the team are always so pleasant. Great service great drinks and they never have you waiting for long

Good morning Yelping world! Do you love your morning Starbucks? You don't have to get out of your car at this Crooked Hill Drive thru. I Love the way that different Starbucks become part of the community that they serve. I felt so relaxed and welcome here at this small cozy Cafe. The Staff here were really nice folks, genuine & friendly. The wonderfull employee took my order and explained a little about their Starbucks and what makes it Special. Over here in this corner you can watch the Sun come up over the hill. Wow, I love sunrises with my coffee. It was just one little table tucked in the corner but gave a spectacular view of the sunrise as I enjoyed my.. Get up-n-Go! -Cappuccino. I'll be sure to come back again soon to this cozy little Starbucks on Crooked Hill Road get a peppermint latte. JIM D read more

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Convenient location since we spend our lives at Costco and Lowes (which are in the same shopping center), but the wait is always horrendous. HINT----- I sometimes drive to the Starbucks right around the corner by chik-fil-a, and get rewarded with my drink within minutes because I made the effort and god knows I just can't handle anymore stress with two kids screaming for Madeline cookies in the back seat. RANT OVER! I have waited in line on the drive thru for 40 minutes once and couldn't back out because I drive a bus pretty much and the cars had me boxed in. Then when I ordered a "rice crispy treat", I had my ass handed to me by the 'Barista' since EVERYONE KNOWS it's a MARSHMALLOW DREAM BAR. Welp, for now on I am never saying those words. You people know what I am referring to. It's a damn rice crispy treat. PERIODT! read more

i've never left a bad review anywhere or really used yelp, but i feel like there's a health concern given the current climate? i'm hoping that i'm wrong, but am i crazy for thinking that the mobile order i placed has been drank out of? the dome lid has obvious drinken(?) whip marks on it, and when i received it, there was a clear straw entry point and indent in the whipped cream. again i really hope i'm wrong, but given how i'd placed the mobile order 10-20min before arriving there and then had to wait an additional few minutes for anyone to answer in the drivethru, plus having previous experience working at starbucks and knowing that marks/indents like this don't just magically appear, i feel unsafe drinking this and returning to this location unfortunately :( read more

Starbucks - straw hole? - Coffee & Tea Near Me - Commack, New York

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This Starbucks seems to always be busy. It is in the same shopping center as shoprite and next door to cosco. as far as starbucks go it is a little smaller than most, But service is great and the drinks are always tasty. When ever i am in the area i always stop by for my mocha frapp. read more

I work at the Costco in Commack, a short walk from this oasis. It's a tiny place, but I couldn't live without it. This place is always busy, but the staff are quick and precise. I can also say, I've never had a bad beverage from here, not many Starbucks you can say that about. read more

Starbucks - Coffee & Tea Near Me - Commack, New York

Came here with a friend and there is not only no seats to relax at but the manager training the new guy was screaming and belittling him in front of everyone. She could have went closer to him and explained with her voice lower. We felt so bad for him. He made our drinks perfect. He rocks. We'll never come back though read more

Conveniently located in the shopping plaza of a Costco, stop &shop, target and more. It's also a 2 min ride from SCCC and has a drive thru. Friendly, quick service and has a few tables inside and a little bar where you can sit. Happy yelping and enjoy that Frappuccino =) read more

got a peppermint mocha and i decided to let it cool off with the lid and i noticed that a quarter of the cup was empty and for $6 i would expect atleast a little bit more. i was very disappointed. read more

Starbucks - peppermint mocha - Coffee & Tea Near Me - Commack, New York

Great location, right off the LIE and Sagtikos, in the same shopping district as Costco and ShopRite. Drive-thru is always busy. Baristas are always friendly and fast! Large parking lot, so that's never an issue. One thing: Please turn down the AC! It is always so cold in here. I've seen guys with their hoodies wrapped around their legs because it's freezing. On a recent day, I lasted about 5 minutes before I had to leave because even blowing hot air into my hands wasn't providing much relief. Save the planet! Turn down the air conditioning :) Oh, and please fix the charging pads. many of them don't work! read more

Great store and better people, my orders are always to my standards, fresh and taste great

I just want to say that Cassandra is the best person there I was picking up an order & no one helped me for 5 mins then I finally got help just so they could forget why I was there. Then Cassandra came on the floor & had me & the line of people that started coming in out so fast she definitely turned my experience around read more

This place is the worst, the employees are rude and never make the drinks the way you asked for. Wanted a hot latte and gave me a cup full of ice with a little coffee. This place needs a new manager. read more

If you want your order to be messed up, come to this location. Get your steamed milk for your $5+ drink. Will never be coming back here again. I even added 10 oz of strong coffee to my steamed milk and it still tasted weak! read more

Absolutely the worst run Starbucks in the area. Lines a slow and people are unfriendly. read more

Starbucks - Coffee & Tea Near Me - Commack, New York

One of the worst Starbucks in the nation. I'm not sure if it's just a New York thing, but there were 7 people behind the counter and at least 2 were on their phones and 2 were having a gossip conversation. It took 20 minutes to get a cold tea. This Starbucks is no busier than any other Starbucks. It was not short staffed. They just don't care. read more

I come to this starbucks almost everyday! They always make my drinks just perfect the staff is really friendly I can't recall having to deal with a rude staff member .. Liam is a great barista always has a smile on his face and makes sure i have a great experience each time i come. Out of every other starbucks nearby this one is very consistent with the way the drinks taste each time read more

After getting a PM from Gia at the Crooked Hill Rd Starbucks I decided to give it another shot. First, shout out to Gia! What a kind and caring person. I know it's just a Starbucks visit but she really cares about the customers. Honestly, Starbucks needs to do something for her. She is the ONLY reason I even considered going back to this location. She assured me that the woman, whom apparently they have had a few complaints, was being retrained. Which is true. I stopped in a few weekends ago and her customer service game has really stepped up. Really happy that someone stepped in and decided to do some retraining for the new baristas. Quality still Starbucks quality, love the new Strawberry Infusion iced tea. My one complaint, not even really a complaint, is that the drive thru takes forever. I am not sure if its the complicated people with complicated orders that go in the drive thru, but it's almost worth it to just get out of the car and go inside. Bottom Line: Starbucks has another regular back and again thank you Gia! read more

Not sure if it's just that they're understaffed or the staff does not care. No matter what, drive thru or coming in they are unacceptably slow. And we're not talking regular "wow this is taking a long time" slow. We're talking "wow, I could have gone back there and made 5 drinks by myself by now" slow. - On top of all that, they mess up half the orders. The crawl speed happens every time. Starbucks needs to open another location that's close to this Hauppauge industrial park so people can actually get their coffee and be on time or not waste an hour waiting. By the way: In the time that I got off the drive thru line, went inside, got my coffee, then wrote this review; the car that was in front of me in the drive thru was only just placing their order. read more

Not all Starbucks are the same. This one is consistent and gets the caramel macchiato right every time. I don't even bother ordering that anywhere else because it's so inconsistent. Service here is excellent. read more

Starbucks - Coffee & Tea Near Me - Commack, New York

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Worst Starbucks ever! Longest wait and they couldn't even get the drinks right. I definitely don't recommend this location

Drive through: fast, friendly, and my order was correct. Their full food / snack menu is not posted at the drive through, so you may have to ask them if they have certain items that you know other Starbucks locations have. This may be problematic for people who are not Starbucks regulars. That one improvement would definitely help. The lady who took my order was helpful in finding out if they had ham & cheese turnovers and getting it for me. read more

I kept my mouth shut until I couldn't take it anymore! After getting my drink wrong 4x at the drive-thru this morning I had to speak up. I ordered a drink with soy bc I don't consume dairy and I ended up with whip cream! When I told the girl I didn't ask for whip she responds "well the drink comes with whip"... Instead of apologizing! Whenever they get my order wrong they NEVER take responsibility! There's no "customer always right" mentality here. I ended up getting so frustrated I left with my whip cream who knows what and threw it out. Such a waste of money at time! I'll never go back to this location again. The staff is just not nice to deal with in the morning! read more

Sbucks. Only one in the area. Totally generic....nothing exciting. Hit and miss, there are some really nice baristas, and other's couldn't care less. I don't really go there often enough to know them all, nor do I really order anything special (a tall black blond, aka "Beyonce"), so...make of it what you will. read more

The woman taking my order was amazing!! Unfortunately, I have a dairy allergy and I ordered my sausage, egg, and cheese without cheese. Lucy had a problem with this and said "when did we start doing this?!?" So it made me feel very awkward and want to cancel my order. I love starbucks but this was by far the most uncomfortable transaction ever. read more

slowest drive thru in existence. waited forever! they must have screwed up the person in front of me's drink 3/4 times. they eventually just took what was given to them out of frustration. but my drink/food was given to me for free which was much appreciated, and made up for the aggravation. which is why i'm giving 3 stars and not 2. also, the guy at the window is always very friendly and polite, not sure who's running things at this location, but they're definitely slacking on staffing, or training their staff. read more

Very slow service (waiting in the drive thru for 20 mins) and then got the wrong order.

Update: I have been to this location a few times since my previous review despite my claim that they'd lost my business, because I love Starbucks coffee and there is just nothing else I want in the area. They've been better; they usually (but not always) get my drink order correct. I'm a bit happier with them but not 100% satisfied. I see other reviews about this place being consistent...the only way in which they've been consistent for me is by incorrectly making my drinks. I choose Starbucks over less expensive coffee bc they offer soy milk & bc they're supposed to have a higher standard of getting it right. The drive thru at this location just can't seem to get it right for me. I've gotten Pike Place when I asked for Blonde. I'm not a fan of Pike & it ended up in the garbage. When I returned later that day for another coffee, i told the drive thru employee about my coffe being wrong earlier that day, & all she did was verify that the new coffee I was purchasing was the right one. I know Starbucks & when they get your order wrong, you're supposed to get a gree drink coupon. I was very unhappy that I had to pay for the 2nd coffee when I was unable to drink the 1st incorrect one earlier. I've gotten the wrong food item during another drive thru order.. And just now I ordered a coffee w soy & sugar, and there is no sugar. I am a coffee lover & I want it the way I like it. I thought Starbucks had a high standard of giving me that, but this location doesn't deliver. They've lost my business. read more

Service at this location sucks. Waiting for a mobile order for more than 15 min is absolutely absurd. If you can't handle m ole orders, don't allow it. They should be taken care of as soon as they're printed. I come to this location 3 times a week and HATE going every single time but I'm STARVING. Hire new people please. read more

I come to this Starbucks all the time, because its the closest to my house. I've never really had a problem with them, until recently. They really are slacking. My co-workers and I go practically everyday sometimes twice a day and there is always a problem with our orders. It never fails! Don't get me wrong, everyone is really nice, but they're too involved in their conversations to know what they're doing. I am really disappointed and it really is an inconvenience when the only option they give us is to come again before closing to get another order. I mean this happens everyday! We pay for three orders, so therefore its quite a bit of money we're spending. Its really annoying when you pay so much for something just to have it all wrong. read more

Liam is the BEST BARISTA EVER!!! What a magical experience I had yesterday as he made my dreams come true by making the most perfect cap'n crunch frapp and serving it with a sparkling smile. He truly made my Saturday! read more

I ordered a cappuccino with almond milk and was given a drink with dairy milk. When I asked the cashier if I could please have almond milk she gave me attitude and had the barista remake the drink. I was given a cup of foam. Never coming back again and would really like my money back. read more