We stopped there to pick up a frap and a bite to eat since we had been on the road for quite a while. I had to go to the restroom and noticed all these boxes stacked on the wall in the hallway leading to the restrooms. The hallway was pretty small from the get go but with all the merchandise stacked there I first thought the restrooms where closed. Fortunately they where open. The barista at the register was ok but not as engaging as at my fav location in West Chester. You have to be very patience at this particular location. We waited over 30 minutes for two drinks and pumpkin loaf. We noticed that the staff did not work as a team at all. There was zero communication or interaction between the staff. read more

Starbucks - the inside of a coffee shop - Coffee & Tea Near Me - Columbus, Ohio

Maybe fix the 8inch deep pot hole that is right in front of the drive thru. Oh and more consistent coffee making. I dont think I get all my shots, sometimes. Thanks read more

Does Starbucks just serve rotten strawberries regularly? Had a strawberry açaí for the first time and the strawberries were all brown or had dark spots on them. Took a few sips after picking the strawberries out but then discarded because it had bits of the strawberries still. Now have had a stomach ache for hours. read more

Woke up early on a road trip at the nearby Hampton inn & was delighted to see the local Starbucks was open at 430 am. I was sure they weren't really open yet as most of the time when I see that the staff is running behind schedule. I was greeted a soon as I walked in and helped by the sweetest baristas of all time! They got me my food and drink within seconds and turned my rough start morning into a beautiful one! Grateful for this Starbucks and sad to see such low reviews. Not my experience at all! 10/10 read more

Today's visit for me to get a relaxing Comfort Wellness tea. As usual, I ordered thru the app when I was about five minutes away and there it was, voila. I never wait in a Starbucks drive thru. For goodness sake, I could celebrate another birthday before getting to the window. It's not just Starbucks . Drive throughs in general....plus I need the Fitbit steps. I digress! The comfort wellness tea is indescribable. Slightly sweet, notes of black licorice and citrus with a good tea base. It's one of their herbal teas. It's my favorite. read more

Starbucks - Cheese crunchy things. - Coffee & Tea Near Me - Columbus, Ohio

Extreme waits. Placed a mobile order for drive-thru. 25 minutes from arrival in line to leaving. read more

Order was incorrect, customer service was bad, coffee tasted burnt. All the bad reviews are accurate.

My place to recharge and relax! I love to new update too!! I also love their egg bites!! Yummmmy!! read more

Starbucks - Pure happiness!! - Coffee & Tea Near Me - Columbus, Ohio

Usually I don't stop at Starbucks, but we were meeting some friends on this side of town for a roadtrip this morning. We went inside and it was insanely busy the line to order went fast and the cashier John was friendly. We ordered a grande cocoa cloud macchiato & grande iced blueberry black tea lemonade. It took maybe 10 minutes to get our order as they were busy. The drinks were good, the tea had the perfect blend of sweet & tart. read more

Starbucks - Iced blueberry black tea lemonade - Coffee & Tea Near Me - Columbus, Ohio

The drive thru moved rather quickly today and the drink we wanted was in stock however the pastry was gone but was offered a different equally delicious option. I do wish this location would update their hours in real time online since they seem to vary from day to day. The baristas are usually in a great mood, make great drinks, friendly and happily grab a pup cup for our doge. read more

Starbucks - a dog looking out the window of a car - Coffee & Tea Near Me - Columbus, Ohio

Went through the drive-thru around 11. They were out of like half their food menu, and as we were coming up with our Plan B, C, etc, they kept asking us "Will that be all?" and rushing us. Like no, we still need to eat, we're figuring out what else sounds good because you don't have any of your stuff, please be patient. The food went ended up getting was actually pretty good, but yeah, do better with stocking and not rushing. read more

I would rate it lower if I could but the workers were so slow and the women taking my order didn't even tell me the total and I gave her a $20 and she gave me $4 back all I got was one drink a starwberry Acia lemonade or something and it said $5.96 on the screen and the women taking my order also didn't give me a receipt so I decided to leave without my drink. Because I felt beyond ripped off and I didn't want to ruin anyone else's day cause I had a long day at work. read more

This Starbucks is conveniently located right outside of Columbus and near the interstate, which means they don't have to do a good job because they have no return customers. The last several times we have been by (this location is on the way to our folks house) they have had order ahead turned off and the inside of the store closed (is this permanent?) and this time the line was literally all the way around the building. The wait was ridiculous. read more

Drive through sometimes closed due to influx of mobile and walk in orders. Good drinks. But nothing fancy or special.

Good location, weak pathetic WIFI. there was less than 6 people on their devices here and all wifi ports were max'd . You drop $9 here on a fancy drink with tip then can't even get on wifi for a quick work session. How much is it to upgrade your last century's technology wireless router? You are STARBUCKS . read more

I love my Starbucks drinks in the morning and I go there every single day - it's close and convenient- the crews during the week are amazing and always have my drinks correct and are friendly - I do not order crazy drinks - I order shaken espresso with blond espresso and add sweet cream and cold foam - but almost every Sunday when I get my drinks they are wrong. - Today there is cinnamon sprinkled all over my drinks - what??? I'm sorry, I hate cinnamon and what if I was allergic to it? People, seriously? If I'm spending 7-8 dollars on a drink, every single day - and it's plainly written on the sticker that you slap on the side of my cup - you should be able to make it correctly - read more

Five stars for the employee named Barry! He understands customer service and is doing a great job. I used to stop in to do some homework but the music is always blasting, seems like they do it on purpose... now I just do drive thru once in a while. Okay drinks. read more

Worst Starbucks I have been too. I waited 30 minutes in the drive thru to get 2 cake pops and a refresher. My kids were even agitated about the wait and was so fussy. Ruined my mood and had to go home. Never waited that long before m at least say "sorry for the wait". Nope all I got was just " hope is your day going?" Well it could have been better if you guys were faster or even just a sorry. At least there are other Starbucks out there that will give you a gift card for the long wait but nope they didn't do anything. I was about to cancel my order and just leave but my girls really wanted cake pops. They need better customer service and find a way to be more productive. Not coming back here ever again read more

I needed to try something new this morning, so I went to Starbucks. I've heard some great things about a nice atmosphere and good coffee, this establishment was nothing like that. My coffee was watered down, somehow. I didn't order any sort of water. Black coffee is the only thing that keeps me going on slow mornings like this. When the employe was confronted she laughed in my face. Do not recommend this location, I'm not sure I'll ever try Starbucks again! Not to mention there was only a few people on their devices and the Wifi was horrible. Slower than ever! read more

Not friendly, didn't get my order correct even after I asked if they did add what I asked for. $6 for basically a drink that is completely water down is ridiculous. These people forget that service matters and it's likely a reflection of management. Second time in a row they did the same thing, but lying to me is where I draw the line. read more

the slowest starbucks lane. Honestly if you have time to kill... your better off driving 20 mins to find another starbucks. Employees are great... sounds like mtg/ owners needs get it together read more

This location literally never has oat milk. I have tried 4 times in the last 10 days and they have not had it onceS When one of your fall drinks is literally an Oat Milk Macchiato it doesn't make any sense!!! Then they act like I'm an a-hole for even asking for it. Annoying read more

If I could give 6 stars I would. This specific location is always super fast through the drive thru and inside. Have not met one worker who was rude or acted as if they didn't want to be there. Today I got to meet with their general manager Jared (I believe that was his name). I was struggling to find a coffee I could stay happy and consistent with and not only did he listen to all my favorite tastes he knew exactly what to make me. I'd recommend this location to anyone! Thank you Starbucks staff!! You keep us alive and moving on those closing shifts! read more

Slow. Every time I come here I regret it. I don't know if it's a management problem or they are just don't care. Typical wait time 15-30+ minutes for your order. They should shrink the menu or fire whoever is running this place. Truth hurts. read more

The drive-through was our original plan (because baby) but the line wrapped all the way around the building at noon on a weekday, so I ran inside. No line. Yeah, I had to wait a few minutes, but they were running around like crazy so I understood. Got our drinks right, got me caffeinated and on my way. Everybody's happy. I'm still a coffee neophyte, so while I know Sweetie's order well I am often at a loss as to what I want. I picked pretty much at random: java chip frap. It was tall, cool, chocolatey, and actually had lots of little chocolate chips in it. Refreshing in two ways. Prices are high- it's Starbucks. Quality is, well, good not great. Sizing is annoying- just always order a venti, it's a large, the best bang for the buck and you don't have to remember the other dumb names. read more

This Starbucks is amazing g with customer service. I come in with large orders for work and they are always extremely accommodating. Great team! read more

This place is absolutely atrocious. I would still go out of desperation at times. I could deal with the long lines and wrong orders. I found if I didn't ask for any modifications my order would come out correct 75% of the time which was an improvement for sure but still inconvenient because sometimes i like to modify my drink. Well about two or so weeks ago. I went and got a drink. My lid smelt like what i can only describe as dirty butt or dirty belly button. I have finally been pushed to the point where I absolutely will not drink anything from this location ever again. read more

If I could give a zero stars, I would. Whilst waiting in the drive through, an employee came out and told us that the drive through was now closed. Not...after the cars that had been waiting we will close it... just ... it is now closed. Who doesn't this? Bad customer service. read more

I've been to Starbucks all over the world, country and local Columbus, Ohio. I do go extremely early, no wait time and I get a simple Americano, so my experience through the drive thru and drink are spot on. The customer service each time has been extremely good, remembering my name 'Kee Hong' and drink. This is well above my standard at such an early hour! Great work to all the staff at this location! Thank you for what you do! read more

This Starbucks order loads of meijer milk and meijer whipped cream I deliver Jr majority of the time and my car died unloading and I needed a jump Jared the manager told me no him or anyone will not give me a jump and was super rude let me remind you it's 20 degree outside my hands are freezing from loading all of their cold meijer milk. To top it they barley tip. read more

The staff is bangin and will go above and beyond for you if you're nice. Starbucks yum drink yes good thanks

These folks are out of everything, more often than not. Forget about holiday drinks, they are out of syrup. Breakfast sandwich? Nah, their out. It's 8:46 AM on a Monday. get It together read more

Rude. Rude. Rude. Absolutely no customer service. Always waiting for online orders well beyond the given time. Issues persist time and time again. Will never visit again. read more

My girlfriend and I drove through around noon today and they were unfortunately out of hazelnut syrup and the lady working drive through(I forgot to look or ask for her name) was so nice and friendly giving me recommendations for a couple of other syrup options. By far the best experience I've ever had at any Starbucks! read more

Horrible. I actually saw the kid through the window picking his nose. Disgusting. And my God they're rude

I was surprised to see the negative rating of this store when I checked. So I thought I would share my $.02. I can only speak to the morning hours, I am speaking 6-7am. Maybe everyone is a little more peppy then, I don't know. But the service is GREAT! They are beyond fast. In fact, compared to the Canal Winchester location that I frequent, I am willing to be this location is about twice as fast. That is no joke, although it might just be how incredibly slow the Canal location is. Nonetheless, the baristas at the window are also friendly and brighten my morning, even from the ordering point, all the way up to the window. I am happy to frequent this location, and give props to the morning crew. read more

So.. first let me say.. I'm exhausted.. so coffee should help.. but the 20 minute wait almost put me to sleep on the table.. seriously my girlfriend started hitting my ear as I rested my head.. I blame you for this Starbucks..then got our coffees and both tasted awful.. you would think that one of the nine people/kids working there could make a coffee that they're trained to make.. right? I guess since their parents don't let them drink it why should they be able to make it? Anyways.. waste of time, money, effort, Friday, life, what else would be applicable? read more

The Starbucks is relatively new and very clean the customer service is usually pretty good but every once in a while they make it difficult to read the instructions and give you the drink that you actually want. I ordered a drink and asked them to add whip cream so they charged me for it and left me with no whip cream read more

Starbucks - I guess instructions are too hard to read sometimes.... "add whip" must have been confusing - Coffee & Tea Near Me - Columbus, Ohio

I don't usually leave reviews but I have been giving this location a second chance for many months. The workers are kind and I appreciate that, however it always seems to be so unorganized. Once when going through the drive thru they gave me the completely wrong drink and rushed me away. Another time they were out of cups larger than a tall and still charged me for a venti. More recently I ordered 2 drinks ahead and was only given one of my drinks. After noticing I tried to stick around and see if anyone would let me ask about it, but not one of the workers even looked at me when I obviously was looking to ask about something. I understand that this location is busy and likely understaffed, but I am noticing that I've had more unpleasant experiences here than pleasant. read more

The wifi is soooooo slooooooow. Like slower than rural Mexico slow. So be aware if you need to do any work. Hilliard needs more Starbucks - the drive thru is always so busy. I know it's not Dublin or UA but the less fancy talk to the manager haircut Hilliard and West Side girls are just as frappucino obsessed. read more