Super small parking lot which really sucks but I've been coming here for the past year and everyone is super nice and friendly. My order is always correct, never has once had an issue with them. read more

The parking lot set up is awful, just awful and if you get down you have people who work there that look and act like they're forced to work there! So you choose, do you want to deal with snobby baristas or parking lot hell! read more

Just tried to order a coffee using the drive thu. Could not understand the intercom. Tried to order at the window. Was told I needed to come in the store even if I was hard of hearing. WTF??? read more

I like this Starbuck's for the following reasons. One, the lobby has an ample sitting area with sofas, small tables, and two large tables. Two, the lobby area opens at 5:30 a.m. and closes at 9:00 p.m., daily. Three, there is free wifi for people with at&t accounts. Four, it has a small parking lot which is convenient because there is a dearth of street parking in the area. Fifth, it has a drive-through that stays open until 11:00 p.m. Sixth, it has two large bathrooms that are clean to moderately clean all of the time. Seventh, most of the staff is very friendly and treat you well if you are a repeat customer. The only negative this place has is that it is close to the projects and, consequently, the occasional pan handler and punk kid walks in looking for a handout or trying to scam you. read more

location, location, location... and this location is just horrible. At first I was thrilled that they opened. But even after the remodeling, its a no for me. Parking lot is just insanely small. Although customer service is friendly, the bad location makes me drive to other shops instead. read more

I don't what's going here, but you need to improve service, employees here are not polite, heck i am not expecting to go ballistic but at a hello is expected .. Drinks here are pretty much McDonald's average in that case I willgo across street for a cheaper price... read more

Terrible Starbucks . Location is cramped and crowded and drive thru line blocks all the parked cars in its way. The drive thru teller said thank you pull up before I was even done ordering which is always a little rude to say to a customer who waited 16 minutes to order. I called and the woman hung up on me while I was still talking, trying telling them that the line was blocking cars in the lot. read more

I was a regular at this store until they decided not to have decaf anymore nor to offer to brew it, which I would have gladly waited for it . I guess they're too lazy to even offer that. Oh and on top of everything they have a bad attitude. Never coming back to this store. read more

Always use the drive tru but the service is excellent and the staff is very friendly.

Their prices are higher then other Starbucks Ive been to. It is a very small location and right off of the busy street of Cicero Ave. They made the drinks really fast which was a plus. I love Starbucks strawberries and cream and its always good. The area is not too safe so just keep your doors locked and go through the drive-thru. read more

The lady who took my order was very nice but the other woman who made my drink took FOREVER!! Why? Because her friend was there chit-chatting with her!! It's also very cold inside. Couldn't enjoy my drink and study. read more

Great service and friendly staff. Been going here for years. They know my name and order. Besides the small parking lot, no complaints!

I am a small business owner. When I first moved to the neighborhood, it took a bit to get my internet up-and-running, so I came for a few hrs a day. The staff here was super-friendly and even got to know me by name. I love the dark roast and, in the evening when they stopped brewing it, I was always offered a French press/pour. It's a small parking lot so, if you can't find parking, just turn into the side street behind the shop, and you'll find something. read more

All I have to say is that parking really sucks, it sits on the corner of Cicero and 47th and it is such a pain trying to get through the drive thru. Don't try to go there in the morning when rush hour traffic is at it's highest you won't be able to get in. In the afternoon its okay but if you are looking to get it before work - best of luck to you. I had to park 2 blocks away in order to be able to get my morning adrenaline rush. People continually honk there horns because it's impossible to get through. read more

Slowest drive through ever. 7 customers walked in and out of the store before one car moved in the drive through. Due to the lack of movement in the parking lot, I couldn't Park to do the same waited 25 min for 4 cars. read more

If I could do zero stars I would. Every single worker here is rude as hell ! And I don't understand why if you have a card they make you do their job and lead out of your car just to reach the stupid thing. Also, no one ever said hi or even smiles. It's pretty pathetic honestly. I think the manger of this Starbucks need to take watch of their employees and what they are doing. read more

Great service from the staff. They are friendly but I also feel sorry for them for having to deal w their spoiled and bitchy customers. They are rude and i also wish Starbucks had a "fuck off" policy for customers who are rude. read more

Friendly Staff and fast service. Parking is a little weird and so is the drive thru line but service and quality was good with me.

Worst. Drive through. Ever. I waited almost 10 minutes for a drink in the drive through. I was planning to go in, but couldn't maneuver through the parking lot to find a spot. The lot in itself is an accident waiting to happen. My drink was good, but not worth the aggravation. I won't go to this Starbucks again. read more

My order was filled uber fast by a friendly lady and was totally correct....at this Drive Thru Starbucks! What a fantastic concept that totally fills our need to be as lazy as possible. Love it. read more

My husband and I stopped at this Starbucks on our way home from Midway Airport. We were actually planning on pulling into the Dunkin Donuts, next door, but then spotted the Starbucks and its drive-thru sign. In the mood for specialty drinks, we decided to hit Starbucks instead of Dunkin. Long story short, we 'drove-thru' to the best Starbucks-served cappucino that I've ever had. When I was handed the cup, I noticed immediately that it was the right weight, signaling to me that the barista hadn't ignored the dry foam that makes a cappuccino just right. I had ordered a decaf cappuccino and noticed that the espresso was remarkably fresh for Starbucks coffee. Guess I've been served the stale stuff for so long that I had no idea that a Starbucks decaf could taste so good. Anyhow, I thought I'd give this shop a shout out because, despite the fact that it likely draws primarily the airport/traveling crowd with repeat customers few and far between, it would seem to serve up a bad @ss cup of coffee. Well done! read more

The only redeeming quality of this Starbucks is that it's located in an otherwise caffeine desert on the south side of Chicago. Other than that, the store is poorly managed, the store acts as a bus shelter, and the music is played too loud. Word to the wise--the posted hours are erroneous. Only the drive-thru is open until 10:30. The "lobby" is closed at 9:00PM and you will be warned discourteously to get out a full 20 minutes beforehand. read more

I've never had the experience that I have every time I come here whether it's from the horrible layout of the drive thru and bad parking lot set up to even employees. Every time I come here it never fails they always get the same drink I order every time wrong. I even tried ordering other drinks and they still manage to get it wrong and when I go in to get it corrected I'm then given an attitude not only by the regular employees but also the manager on duty at times. I love my Starbucks especially heading to work in the morning me and this being the nearest location to were I live it sucks that an establishment is this bad, to me at least. read more

Parking lot is inconveniently small so you have cars coming from all directions making it impossible to just exit if you want to get the hell out of there. I definitely recommends the Dunkin that's right across the street with a parking lot much more manageable. read more

After many attempts of giving this location a chance it never fails to disappoint me. It is always out of something!!! If it's not stoppers, it's straws!? I called early this morning at 5:30am to request a Starbucks Traveler and was happy to hear they would have it ready for me within 15 minutes. Upon arriving I was told they didn't realize they were out of the convenient carrier but they could offer me five venti cups of coffee!? I was speechless! I took the time and consideration to select Starbucks to treat my coworkers with quality coffee and was left empty handed because they have people working there who aren't equipped for the job! This review is for the person in charge of ordering supplies! Wake up and smell the coffee!!! I wasted my time and wasn't even offered a coffee for customer satisfaction... read more

Holy moley never again will I come here. This Starbucks has the most messed up parking lot and drive-thru that I have ever seen. Mark my words, if you park here, it will take you 15 mins to leave. I witnessed this while in the drive-thru for just as long watching poor people try to escape the parking lot. Seriously, there is not enough room here for both drive-thru and parking. My only suggestion would be to literally demolish the store and place it in a spot that can handle it. I thought I was going to hit someone or be hit numerous times. Person working the drive-thru needs to take a happy pill as well. She says nothing with a sour look on her face and shoves the drink my car. It's not like I ordered a elaborate Christmas Tree Frappachino, I got a latte so calm down. She was probably mad that she almost got hit trying to get into the store so I guess I can't blame her. The only plus was my drink was made correctly, so there's that. read more

This is one of the very few where they make my coffee just right!!! I always use the drive thru and the reason I gave it 3 stars its because their parking lot and drive thru are a disaster you have to maneuver like crazy sometimes very bad planning on that... read more

reggie took the BEST care of me & made sure my food was perfect just the way i like it. he's so funny & friendly & always remembers my name. makes me feel like family. best starbucks service. read more

there is a lot of seating in this starbucks and it's not full of hipsters and yuppies...went here to tutor a kid and though the coffee was as good as starbucks will ever be soooo....the only thing is the parking situation...it's a small lot at a busy intersection that can make for an interesting entry and exit but hey i like for things to be exciting... read more

I would give half a star if I could. I had the most disgusting experience. There was blood on the pumpkin spice latte my boyfriend got me today. We went back to let them know. Instead of apologizing they try to say it was raspberry sauce. We are both baristas. That was blood the way it smeared proves it. I would expect better customer service from Starbucks. I have been loyal to starbucks, but I will never go to any starbucks again. read more

Dirty. Digusting. Nasty. These are the words tht come to mind when thinking of this specific location. Went through the narrow drive-thru, was able to see the mess of milk, coffee, and other liquids all over the counter where they make your beverages. Also seen the blender top fall into a sink half full of discarded liquids, said top was then used, as is, to make drink, yuck! That should have been enough for me not to taste my frappuccino, but I did (I know, gross, I immediately regretted it). It was nasty, tasted like peppermint water. I will never return to this location, and neither should you. read more

It is barely 9pm and a full staff decides it's closing time when they are clearly scheduled to be open until 1030(as displayed on the door and in the Yelp app). I understand it's Friday and people need to turn up, but this is a tragedy. I have now seen 6 people leave in disarray. No, make that 7. read more

I have ordered 3 times online for pick up. The first time things went smooth. The second time my drink was not ready. The third time the girl inside looked really upset because I drove up to the window without stopping at the speaker first. Mind you I ordered my drinks ahead through Starbucks application and gave them more time than usual to be ready. read more

I hate that everytime i come here they always run out of something.I think it needs better management if i go in at 830am i dont see how they already ran out of something that early how is that even possible it's not even half a day ...ridiculous. read more

I agree with many of the comments about this Starbucks. It's the dirtiest store I've ever been to. The restrooms are nasty and so is the barista bar...slop all over the place. I spoke to the manager about this and he didn't seem to think it was a problem because they are always so busy, it's hard to keep up. I tried reaching the district manager and she never called me back. I do not recommend this place no matter how convenient it seems. read more

This place has its ups and downs, and the only reason I am writing this review is to acknowledge the one barista that stands out to me...Esco ( I believe that's what he said his name is), he is the only barista here that gets my order right and out rather quickly. I definitely breathe a sigh of relief when I hear his voice over the speaker because I know my order and drink will be as I ordered! Thanks!! read more