Team was very friendly and working well together to serve guests quickly. It was a cold morning and I really needed a pick me up. Highly recommend! read more

Starbucks - Cappuccino - Coffee & Tea Near Me - Chattanooga, Tennessee

im so mad I ordered a strawberry açaí lemonade blended and they took Atleast 30 MINUTES. And I saw them left it rot in the blender for almost 8 minutes and it was melted and it came back watery and it tasted very watered down and disgusting do not go here!! read more

Starbucks - Coffee & Tea Near Me - Chattanooga, Tennessee

My bf and I both ordered the Frozen Tropical Citrus Iced Energy with Strawberry Puree drink for the first time last weekend... We saw the pics while ordering on the app and thought it looked & sounded so good! Well, I guess they were running out of puree and instead of telling us they couldn't make it and offering us something else, they just made us two venti sized cups of ice with an energy drink poured over it and a dollop of strawberry puree at the bottom of each cup... Hella disappointing. What a waste of almost $20... for a cup of literal ice and a diluted energy drink... I included photos of what the drink looks like online vs. what they gave us. I don't even really care that much about the drink itself, it's the fact that whoever made this has absolutely no pride in their work. As someone who worked in food service for 6 years... do better. I would have asked them to replace the drinks if my bf hadn't driven off immediately after we picked them up. We won't be going back. Not worth the gas. read more

Starbucks - Frozen Tropical Citrus Iced Energy with Strawberry Puree - Coffee & Tea Near Me - Chattanooga, Tennessee

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They made my $9 latte without coffee so i went back and asked them to fix it and they dump the shots on top which melted the ice and cold foam. And it tastes like garbage. They should have remade it. read more

Place was nice and clean. The drink however was not very good. Never ordering my Starbucks at this location. How do you mess up a Javachip Frappuccino. read more

Starbucks is not my favorite but it IS consistent. I can pretty much get the same drink anywhere and it's always gonna taste the same. This review is more about the service. My child, while adorable, can be pretty wild. We stopped in one evening and he wanted to talk to all of the staff. They were so friendly to him. He asked each one of them their names, and they each greeted him and asked him his name back. Katie, Phil and the other lady were so nice to him. I don't remember her name because I was wrestling him. But I have never had such great service at a Starbucks. read more

Food & drinks are normally very good, however the place was noticeably dirty. Napkin area where the trash is also located visibly nasty. Floors were full of crumbs & sticky! read more

The ordering off their menu is easy. The staff is so friendly and knowledgeable about everything they have to offer. Love the plain ole coffee! read more

I've been stopping by here in the mornings about 6a on my way to work. I use the drive-thru and they are pretty quick and efficient. Very friendly in the early morning, much friendlier than I am that early. LOL. Even when there are cars in front of me, it's still a quick wait. I usually get grande drip coffee with steamed heavy cream, splenda and a few pumps of sugar-free vanilla syrup. That's the thing though. I wish they had more sugar-free syrup options. I'd love a sugar-free hazelnut. That would make this a 5-star review. I do occasionally order the bacon and gruyere egg bites and they are very tasty too. read more

Big Starbucks with a very nice outdoor seating area. This one gets slammed because of its location in this shopping area of Chattanooga. Staff was busy but the cashier was pleasant and helpful. If your looking for a bite try the Thai style chicken wrap in the deli fridge next to the register, very tasty albeit a bit small. Most Starbucks these days are smaller and squeezed into grocery stores that don't give people space to relax. This one is the exception especially on their covered outdoor patio. I'm a fan. read more

Starbucks - 20x30 outdoor space - Coffee & Tea Near Me - Chattanooga, Tennessee

I ordered two items. They got both of them wrong. One was coffee. We are not splitting the atom here.

I don't think you get what you pay for at this Starbucks. I requested that my frappuccino be made with heavy cream instead of whole milk, and that they double blend it, and I had large chunks of ice still in my drink and I don't think they used heavy cream. You pay extra for these upgrades but I don't think they bother to give them to you, just keep the money. read more

This place is packed every time I visit. Between the music and the chatter of all the people, it's a bit too noisy for me to concentrate and do homework here. They do have some great attributes though. For one, there's a drive through if you're in a hurry, lots of indoor seating if you're here to stay, and they have even more seats outside -- with a fireplace! Since it's a bustling place that's always busy, you can expect a bit of a messy interior. Not to mention, only one toilet works in the lady's bathroom, so prepare to wait in line for that too. Their coffee is pretty good. It tastes like all the other starbucks places I've been to. One thing I might suggest is the vanilla bean coffee Frappuccino. It's yummy. read more

Starbucks - Vanilla Bean Frappuccino with coffee! It's the best! - Coffee & Tea Near Me - Chattanooga, Tennessee

Just like any other Starbs! What I really like is that the workers are so polite and friendly, not just to their patrons, but each other. The outside seating area also has a fire place which is fun! read more

Went by to see the renovation and it really looks good inside. I gave the 2 star rating because I ordered a blond coffee -"no blonde could they do a pour over - okay waited about 10 minutes for pour over finally got it and it was cold !!! Returned and money back could they make another- okay - freebie- another 10 minute wait finally went up just to get my cup back forget the coffee- got coffee - they forgot to put in vanilla flavor Went back put vanilla in- go to put cream in - no half and half !! Finally left came home and poured it out made my own coffee. read more

Perfect pumpkin spice Frappuccino on the first day it was available. The seasonal flavors are my favorite! read more

Starbucks - Pumpkin spice Frappuccino! - Coffee & Tea Near Me - Chattanooga, Tennessee

I visited this location around 2 p.m. on 12/29/17. While service was a little more prompt than usual this location has the worst cleanliness standards of any I've been to. This continues to be my complaint at this location. The restrooms were so filthy that it's clear They were not cleaned at closing the night before. They need an employee on staff whose sole job duty is to clean the dining room and restrooms. The health department seriously needs to drop in soon. They are so busy here that I really believe the problem is just being understaffed. read more

Starbucks - Coffee & Tea Near Me - Chattanooga, Tennessee

Not sure whats up with the Internet here but its still super slow, even though its practically empty. The staff still rocks, super friendly and helpful. Unfortunately the music is way to loud and its hard to concentrate on anything or hold a conversation with the person across my table. Lots of seating and nice outdoor patio area. read more

Starbucks - Table & lounge style seating indoors - Coffee & Tea Near Me - Chattanooga, Tennessee

Came here for a business meetings my & thought the maple pecan iced coffee sounded great. I was in the mood for something cold & sweet. Let me tell you, it's not sweet at all. It tasted like straight coffee poured over ice, not even stirred. There is no taste of pecans or maple in the drink. Definitely will not order again. P.S. They didn't even try to say my name lol read more

Starbucks - Coffee & Tea Near Me - Chattanooga, Tennessee

The Americanas at Starbucks are watered down and bitter tasting along with being overpriced. Starbucks has really gone downhill imo. I would never bother going back and pay money for bitter lukewarm Americanas. If its on your menu, at least know how to make one. read more

The man put whipped cream in a drink that doesn't require it to be topped with whipped cream, he didn't offer to remake the drink, and he fulfilled other orders of customers who ordered AFTER me before my ONE drink order was fulfilled which caused me to be late for work. You do know that your customers are watching everything you do, right?! read more

One of y'all's workers needs to learn how to fix her face when helping customers. If not maybe she should go get another job

Starbucks is a great place for studying and socializing. There are plenty of drink options and some good food options. For this particular location, there seems to be a shortage of seating due to the popularity of this spot. Overall a great place to not only study, but lay back with some friends (or alone) and drink some coffee! read more

This is the more crowded of the Starbucks in the area. They seem to handle it pretty well though. The lines move through pretty fast, whether using the drive thru or going inside. I personally feel like the inside is faster. The best feature of this place is the seating, with a large covered patio and an outdoor fireplace. Inside has gone through some seating renovations but it feels like there aren't very good places to lounge and visit, just tables to sit at for studying. Great if you're in school. Cleanliness is a battle here I feel. Floors seem to be in need of mopping more often than not. Especially true for the men's room. And if you come here, expect to battle seating. It's so popular there isn't enough seating. read more

I love this location. I stopped for a coffee on a business trip. Very friendly staff, awesome store set up, fireplace outside, what more could you ask for? The patio out front is really neat, unfortunately the fireplace wasn't working the day that I stopped for a coffee. When I came in the guy behind the counter greeted me before I even stepped up to order. He was very chatty and helpful. I'll definitely stop back here, and hope that the fireplace is on next time! read more

Epically slow and understaffed. Orders take forever. This is one of the largest Starbucks in the area and there are three overworked baristas running everything. Management needs to stop being cheap and hire some help. It's like this every time I'm here. Insanity. read more

I loveeeeee this location. They are always so friendly and welcoming. They have never messed up my order and I like that they stay open until 11:30 at night. Wish they would just stay open 24hrs. I love their outdoor seating as well. read more

Starbucks - Loveeeee this location. They're humorous! They're always so cheery here. They can make a gloomy day awesome! - Coffee & Tea Near Me - Chattanooga, Tennessee

Very busy location. Ordered from my Starbucks app because drive-thru was 10 cars long on a Sunday at 5:00pm. This location seems a little understaffed for a busy location. I do like that is has an outdoor covered patio with a fireplace! read more

Starbucks - Coffee & Tea Near Me - Chattanooga, Tennessee

Starbucks here took 35 minutes to get my drink. Beware. They are very slow. Drink was not good after the wait. I ordered a cold brew and my husband a frappe. The frappe was melted when they finally gave it to me after leaving it set by blender. My cold brew took another five minutes to make. Seriously how does it take 35 minutes to make drinks. They will say it's bc they are busy but the truth is they are slow and understaffed. No apologies, just my cold brew basically thrown across the bar spilling. What awesome customer service. Never again would I go here. Starbucks needs to invest in some serious training at this store. read more

Absolutely love this location! The outdoor patio is amazing and the entire store layout is spacious.

Always busy, drive-thru is always full but I guess thy is a good sign. Typical Starbucks, great service and great drinks. Gift selection is vast and has lots of little trinkets and coffee mugs. During the holiday season and busy times, the parks lot and drive thru is nearly impossible to access. read more

Ordered a grande blonde roast and after leaving found the bottom ¼ of my cup was all coffee grounds. Totally disgusting and wasted my money.

Pretty roomy for a Starbucks. View is nice, lots of women. Coffee is... ok. My wife and I tried the Maple Pecan ice drink. It did not give us diabetes so we did not really like it. Needs more real sugar, not this weird raw stuff. Staff is friendly. read more

Waited FOREVER only to have to ask the girl banging out drinks (not her fault) if she had my order. She did not. New girl at the register needs help during peak times... read more

The drinks are good, but it takes FOREVER to get them! Unless you have plenty of time to sit in line, I don't recommend going before work ‍

Just go to the one on Gunbarrel instead. Better service there. Way faster too and it's only about a minute or so away. In the past these guys had a tendency to get orders wrong (ALL THE FREAKING TIME) Like they had no idea what they are doing. It's still not great but it is MUCH better with the making of drinks. However they are still SO SLOW!! It's unbelievable. I know they had to bring in a new manager to teach these kids how to do their jobs but they still can't step it up. I had time to listen to an entire album on my mp3 and still wasn't to the counter yet. I just left and went to the other one and they got my stuff to me in no time flat. read more

The Worst Coffee I have ever purchased from Starbucks the counter where they make the coffee it looks nasty she uses the same cloth to Clean milk nozzle read more

Made a quick stop over to this starbucks store to purchase a TN You are Here edition mug adding yet another one to my collection...Places looks great and staff was awesome! read more

Rarely write reviews, but Beth was extremely rude customer service wise today. I am a frequent customer here literally three to four times a week. I ordered a small Coffee and asked could my cream and sugar be added, as I always ask for. She said "It's outside." I said "they always add it for me when I ask. She said plainly "They were too busy." After I paid with my card I politely asked "So you still won't add sugar and cream?" She said "No." and didn't even say thank you when I left. Frustrated I go to the outside panel and there isn't any cream out there. Again I LOVE this location and the staff, but that was one of the rudest, driest, lack of customer service I've encountered. Not the Starbucks service I am use to from a residual customer. read more

Taking too long to take our order! Need addition staff for a busy Saturday afternoon. It's not like the prices are so low they can't afford to pay them. Ten minute wait to order, really? Update, FIFTEEN MINUTE wait to PLACE our order! Staff member said Corporate ordered staff cuts this week. . Really Starbucks?!! There are other options. The entire stop for THREE drinks took a total of TWENTY-FIVE MINUTES!! read more