Like -------------- I LOVE Lola Beans. Everyone is so nice here and always helps with a positive demeanor. This is a drive through coffee shop, so do not expect to sit and work anywhere. This is get your drink and go. lol They have so many flavors and flavor combinations. Disliked ----------- I love that there are flavors, and many to choose from. I did find that when there is a line, I have to wait until I get all the way to the window to see the full menu. I think it might help if they had the menu a little before pulling up all the way to the window. The last time I was there, it was a menu of suggested flavor combination specials, but I really wanted to plan out my order before pulling up read more

Great service, excellent coffee and muffins! The building is adorable and very conveniently located for a quick coffee break! read more

I go to coffee shops for tea so my reviews will always be about tea or a frozen drink. In this case just a chai tea with almond milk is my go to. It was good overall. Flavorful and tasty. This is a place that I would return to if in the area. read more

Lola Beans Coffee - Coffee & Tea Near Me - Chattanooga, Tennessee

I came to the Cleveland Tennessee location to order 12 coffees for a doctor's office that sent me an order. I do not live in Cleveland and they do not have a phone number to call ahead. When I got about halfway through my order, the girl looked at me and said I don't think we can do this order right now. Let me go ask. As a coffee shop making 12 drinks should never be an issue if you cannot make more than 12 drinks, you should not be in business. And then she proceeded to come out and tell me next time I had to order ahead I do not live in the area and I do not have time to run around all day nor does my doctors office to bring you 12 orders that should not honestly be an issue. Customer service is clearly not top of mind nor even factored into their daily operations. I told her there will never be a next time and I will tell my offices that I refuse to patronize a location that cannot even make 12 drinks. I had no problem sitting and waiting. I understand it takes a minute, but to tell me you can't make 12 drinks is absolutely ridiculous and an operation problem. read more

Nice people and okay drinks with a cool drive-thru concept. The drinks aren't my favorite because they taste to me a bit more artificial than other brands. One of my main things beyond the taste is more health related. I need to stay away from dairy as much as possible and have run into some issues. To minimize my dairy intake, I ask for a dairy alternative like almond or oat milk (and no whipped cream). Most recently, I requested oat milk and they instead made my drink with whole milk...that didn't go well and I got really congested and started having issues with my nose and throat. Was wondering why that was happening and checked the label only to realize it read whole milk, not oat milk as requested. I couldn't even drink half of it. Might be good to add a verification screen like competitors so customers can know their order is entered as placed and help catch mishaps before they happen. I for sure will be checking my labels regardless to make sure this doesn't happen again. I, unfortunately, can't trust that communication issues will not happen again. Normally I'd not care and just drink it anyway but this type of thing closes me up and wastes both product and money. ***Double check your order and verify your labels before you drive off.*** (Why I changed to two stars: The mishap was one thing but, reaching out to them to speak to someone about what happened only to get a message service is disappointing. It is especially disappointing when no one returns your call after the audio message says that messages are checked "multiple times each day"...after several days, I received a less than professional text message with no introduction or identification from a number my phone could not ID) read more

Lola Beans Coffee - Hmmm...I didn't order whole milk - Coffee & Tea Near Me - Chattanooga, Tennessee

Very good coffee located a few miles off the interstate. This is a drive through only coffee shop with 2 lanes. But, make no mistake -- it's not Starbucks. And that's a good thing! This coffee is exceptionally tasty. Very bold, nicely roasted flavor. My latte was excellent! Highly recommend Lola Beans if you are in Chattanooga. I read that it's a local family-owned business inspired by the owner's living in Alaska and going to similar drive through coffee shops. Definitely cool to support someone who is creating a new concept for this area. read more

Lola Beans Coffee - Exterior - Coffee & Tea Near Me - Chattanooga, Tennessee

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Fast, great service and great drinks! My only suggestion is to move the menu at the window to where the employee is standing that takes orders. Ordering without knowing what they have was a little difficult. We also wanted to try a few things once we did see the menu. Overall good selection. Love that they have dairy free options. Great place when you're in a hurry and on the move! read more

Such a cool place! Lots of different choices to choose from. They have a QR code you can look up the menu on in the drive up area. They also have some outdoor seating if you wanted to hangout but it's mainly a drive up area. The staff were so kind and energetic which was awesome. They also have adorable pup cups! read more

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Loved the adorable drive through coffee hut. Hubby and I were in and out in no time thanks to the two drive through windows they've got going on here. The coffee was smooth, not bitter at all, and had a perfect balance of sweetness. I got a vanilla breve and my hubby got their white chocolate cappuccino - both were fantastic. Coming from Alaska this made us smile ~ alaska has coffee huts galore and everyone loves the red bull Alaska drinks. We will definitely have to try a red bull drink next time we are at Lola Beans! Thank you for making our morning Lola Beans. read more

Lola Beans Coffee - Exterior ~ ready for 2020 Christmas - Coffee & Tea Near Me - Chattanooga, Tennessee

Now I KNOW why this coffee shoppe is slammed with customers every time I drive by!!!! Delicious!! Speedy service and friendly people working here.... you've gotta try their coffees! My Hot Latte was amazing!! My friends Nitro was killer good! Support Small Business!! Loved the coffees and will definitely be stopping again soon!! read more

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Best coffee shop ever!!! My entire family is obsessed, we have to get one every time we're in town! Tons of options too!

Finally a latte where you can actually taste the coffee! It was my first time going but definitely won't be my last. The barista was super helpful and gave me a list of recommendations for my first time. The service was also super quick, I don't think I waited more than 3 minutes for my coffee. The sizes are also great (pictured is a medium) and it's a minor detail, but the lids are so convenient. read more

Lola Beans Coffee - Latte with Irish Cream and Salted Caramel - Coffee & Tea Near Me - Chattanooga, Tennessee

I've been super excited following their journey to open this brand new coffee shop off East Brainerd. We went about a week after they opened, while there were a lot of cars in the drive though, they had the system down. They take your order on an iPad while you're in line. We maybe waited 5 minutes for our drink. Definitely is better than chain coffee shops. We will be back - a lot! read more

The coffee was alright but we honestly prefer our usual Dunkin orders. Very expensive ($20 for 2 coffees-- 1 large, 1 medium). Probably wouldn't visit again. read more

Great little coffee shop. Kinda pricy but it's extremely good. Quick drive thru. You can pretty much order whatever you want and how you want it. The menu isn't that great so if you don't see what you want just tell them and they will make it if it's not listed. Never had a bad experience and much better than a Starbucks type shop. read more

Great drink and coffee options! Always amazing service. Love how convenient the location is.

Love this place - since we first drove through, it has been love at first sip - hot coffee, cold coffee, bougie flavors or something simple, they have all sorts of options for everyone. And if you are feeling feisty, try an Alaskan Red Bull (add cream if you like - it's tasty). Besides the fact that their drinks are delish, they have fun staff - they are friendly, patient, and super fast and no matter what we order, it's right and delish! Sometimes the only thing that gets me out of bed on a weekend morning is my husband saying he will take me to Lola Beans. Also, an awesome bonus is they sell breakfast burritos from a local food truck - love seeing local businesses working together. Try this place out and leave in a flash with killer service and a smile - you don't even have to put on real pants since you don't leave the comfort of your car. There is also a nice park super close by you can sit at and savor every sip of your beverage while watching a stream (if you feel like venturing out of your car). read more

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Finally a place I can go and grab a coffee without supporting a mega corporation. Shop local shop small ! I can't wait for you to open on Sunday. read more

Lola Beans Coffee - Me on the way to Lola's. - Coffee & Tea Near Me - Chattanooga, Tennessee

The coffee is great! The blue berry muffin and the coffee cake are absolutely fantastic! I was shocked! By far the best I have ever had! I highly recommend this place! read more

I had been wanted to try this place but I'm not big on coffee, it's rare. I went yesterday and tried it. I think it was called a cold freeze? Didn't have any expresso. It was good! So today (the next day) I go and I tried another cold freeze with Coconut milk, almond, cinnamon and vanilla and caramel. When I TELL YOU IT WAS AMAZING!!! If you have ever tasted an horchata. It tastes like a lighter healthier version without compromising flavor!! I let my (9yr old) daughter try it and she agreed and asked If I could please get her 1 on the way back that she would even pay for it. Obviously, I'm going to treat her (I wanted to post a picture but having problems) read more

Lola Beans Coffee - I think it's called a Cold freeze - Coffee & Tea Near Me - Chattanooga, Tennessee

So excited to have a local coffee spot on this side of town!! I am big fan of cold brews and especially nitro cold brew. This location is strictly drive thru with minimal parking. East brainerd road is a pretty busy street so I wasnt able to take a photo of the parking lot or the store. Check them out! read more

Lola Beans Coffee - Nitro Palomino - Coffee & Tea Near Me - Chattanooga, Tennessee

Went to the one in Cleveland for the first time. I wasn't sure what to get but I ended up trying a small Irish scamp breve (hot) I wish I had gotten a large. It was very good and I will most definitely be back read more

Lola Beans Coffee - Irish scamp - Coffee & Tea Near Me - Chattanooga, Tennessee

I picked up coffee yesterday on a Saturday morning around 7am. There were two cars ahead of me at drive thru. Service moves at a reasonable pace. Options fairly standard and so are prices. I got the large coffee. There where 3 options so I got the one too Brew which was a medium roast with cream and sugar. They offer many creamer options that are non-dairy which is great. Also got a hot chocolate mocha latte for daughter with fat-free creamer. She thought it was good. Wife got the coconut almond latte which she thought was good. It had a strong almond flavor which if you like this flavor will enjoy it but if not, you may find it little bitter. Overall good experience. Obviously the design of the building as very unique and refreshing. I was hoping second floor has a cozy seating area as that would have been so cool but it actually just for storage. read more

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it was really good! i would like to try some more flavors and probably add an extra shot or even a double to get a bolder espresso taste to it. i'd also do make it half sweet if you like more of a coffee taste :) read more

Cancelled my Starbucks app. Better to help small business. Coffee is exceptional and service with a smile, big part lacking at Starsucks

100/10 Would recommend, I love it so much. There's nothing better than feeling like you're actually supporting small business.

We were in town for vacation, and our Airbnb was right down the road from Lola Beans, so it was a must-stop! It was such a convenient coffee place, and the baristas were so sweet and FAST! I brought my dogs through the drive thru, and they got little pup cups. My latte was great, and my husband enjoyed his nitro cold brew! read more

Great coffee shop! They have an excellent London Fog on their menu too which shouldn't be passed over. Their lattes are wonderful and they have quality pastries to pair with their offerings. The dual drive through makes it a snap to get service. Just beware of some that decide to walk up to the window. read more

Awesome coffee and super fast service. It's literally the Chick fil a of the coffee biz. Nitro cold brew and regular cold brew have a ton of flavor. Haven't had a chance to try their pastries yet but I'm looking forward to it! read more

Coffee is amazing, service is excellent. Will be my go to when in the area. Keep doing an amazing job.

This is my new favorite coffee place. I find myself driving out of my way to drive past their coffee drive-in to get a cup of iced chai. It's so good! The staff is always very friendly and their service is lickety-split. I love supporting the smaller business and I'm not sacrificing anything (except maybe driving a little out of the way!) to do it. read more

Literally the best, tried it for the first time yesterday and was legit in love with it. The employees were so sweet!!

Lola Beans is perfect in my eyes! I love the coffee, they have so many different options and they are very kind to make whatever coffee or tea or late to your liking! They have a rewards program as well, so sign up! Here's my go to for coffee. I want something that isn't like the rest. A place that brews fresh coffee and when you take a sip it just tastes amazing. I don't get that typically from chain coffee shops. So when I say Lola Beans does that for me, you just really need to check them out! read more

We were looking for a coffee place on a road trip. We happened upon Lola Beans! Great service and great coffee! If you are in the Chattanooga area you should check them out! I ordered a Dirty Chai and hubby ordered a Chocolate Mocha. Both were great! read more

Absolutely love the shop. Drive thru style coffee is the future and this place has perfected it!

I'm so excited to have a new coffee spot (that isn't Starbucks) in East Brainerd! My iced chai tea latte was phenomenal. The customer service was excellent! I can't wait to go back and visit the amazing staff. Welcome, Lola Beans! read more

one of the young ladies was really rude to me and snarky. I didn't see the no smoking sign in drive thru and she demanded I follow the rules of not smoking in my own car at their establishment. the sign is small and it was blocked by the first row of cars and I am a black female . she literally came around the car blocking their small sign and passes a white female at the door smoking and came to the second lane to me and she didn't even address the other lady that is racial discrimination and I will post on all platforms and there is no more room for error , it was unnecessary for that to have happened . I will not ever come back there and I will never bring all my orders there again. put up bigger signs but in my personal vehicle I can smoke you don't pay the note and it is not a law I can't smoke in my car that is the worst rule ever and for that I am giving you this review for being a company that allows such behavior towards me for the color of my skin. I am owed an apology and also for you to train those young ladies to be more courteous to grown people and people who are demographically different. I am taking my business elsewhere and I will contact corporate because that should never happen. read more

The girls at Lola Beans are so sweet! They make my before-work coffee stress-free. The coffee is always perfect and I'm excited to try their specialty drinks. Can't recommend them enough to anyone in Chattanooga! read more

The flavor I got was so gross but that's on me I picked almond and vanilla for the freeze frap or whatever it's called. My family members got hot coffee which they loved read more

Coffee is good, prices are ok, but weekend service is sh!t at the East Brainerd location. Can't wait until the Red Owl opens up... guess it's Dunkin or Scooters until then. read more