Lousy customer service- they won't listen & don't care- had to go up multiple times because they failed to put butter & silver wear for the breakfast. They acted like it was my fault they didn't do their job. Called & left msg for the owner & she never returned the call. Recommend you buy elsewhere. read more

Mean Mug Coffeehouse was convenient to my hotel, so my husband and I had breakfast here when we were more pressed for time. It's really beautiful inside with modern decor. It was a busy morning but the service was still pretty quick. I ordered the world famous breakfast biscuit plate and my husband ordered the breakfast plate. The food was delicious but could have been served a little hotter. I love that they offer a Morningstar Farms veggie sausage and even a gluten free bagel option. They have really good coffee. My husband had the regular house coffee and I had the pumpkin spice cold brew. I definitely recommend this place. read more

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Nitro cold brew 10/10 Great flavor of coffee. Iced latte 9/10 Whole milk, caramel syrup This coffee is delicious! Perfect amount of milk and sweetness. Don't taste the caramel much though, but still really good. World famous breakfast biscuit; Sausage. 7/10 Biscuit was warm, soft, and flaky. Sausage was your typical breakfast sausage. The whole bite was good, but the biscuit was a little overpowering with how thick it was, so you kinda lost all the flavors together with just one bite. Turkey club wrap 10/10 Super fresh ingredients. The tortilla was warm and toasted slightly. The bacon inside was cooked perfectly and you could taste it very well. The whole bite was delicious. I love that they put the spicy mayo on the side. The flavor of the Spicy mayo was also delicious, and not spicy. read more

Mean Mug Coffeehouse - Turkey Club Wrap - Coffee & Tea Near Me - Chattanooga, Tennessee

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Saturday morning. The girl at the cashier spent over five minutes talking to her friend on the side while we stood and waited. She didn't care. Acted as if it were normal to ignore customers. We are the only people waiting for drinks and it's going on 15 minutes more while the young woman making the drink gossips with another friend sitting down and the cashier. Not a care in the world for the customer. Seriously this place service is down hill. Shameful. Don't tip them ever. read more

Even though Hamilton Place mall was not open yet when we went here on a Sunday morning, this location of Mean Mug was almost full with customers having breakfast or sipping coffee while scrolling on their laptops. We ordered a couple of their healthy breakfast bowls: the curry sweet potato hash bowl topped with a soft boiled egg and the tofu scramble bowl. Both were excellent. While the serving size is not huge, it was perfect for breakfast and the prices for the bowls, coffee and pastries are all very reasonable. The combination of the sweet potatoes with sauteed kale, red bell peppers, onions and chickpeas was very tasty. The tofu in the tofu scramble was cooked really well -- not spongy, more like a scrambled egg. The horchata steamer is something we hadn't seen in any other coffee shop and it was very good. Even their regular coffee (Mexican in this case) was probably the best coffee I've had in a coffee shop of this kind (sorry Starbucks). Their pastries looked so good and so many people around us were eating them that we decided to end our meal by sharing a blueberry scone. Again, it was one of the top scones I've had in any coffee shop/bakery. The pastry consistency was light and flaky and it was very flavorful. The service here was excellent. Watching the friendly staff work together in both the FoH and BoH/kitchen was like watching busy bees in a well-organized hive. I wish there was a Mean Mug like this near where I live, I'd be there for breakfast a lot! read more

Mean Mug Coffeehouse - Tofu scramble bowl (back) and curry sweet potato hash bowl with soft-boiled egg (front) - Coffee & Tea Near Me - Chattanooga, Tennessee

These people aren't mean at all. It was all happy times meeting up with old friends and sipping caffeine at MMC. One positive is easy parking, as you're near Hamilton where lots abound. Quick service as well if that's your need. For us it was lingering and conversing with some iced espressos and cold brew + cream. Since my wife already had her tea quota for the day, she enjoyed the lemon/blueberry cake (warmed of course). Real glasses were a nice touch for those iced drinks as well. There are plenty of spots to get a little work done while you imbibe, and the drink choices abound, along with some sweets and gluten free choices. The breakfast all day choices like keto bowl and paleo breakfast would fill up most eaters, or go lighter with salads or smoked salmon bagel. I could visit many times and not wear out this menu. I'll return for more next time I'm passing through. read more

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Mean Mug made sure my mean mug turned upside down every morning... because I am NOT a morning person - so having this location next door to our hotel (the Aloft) was PERFECT. The decor is super cute! Loved the interior and wish I could have stayed to appreciate it. I brought the pup to grab a cup of coffee and a quick bite but dogs are not allowed inside, which is understandable since they do have a kitchen and serve food. We ordered inside and after I took some pics, we sat outside in the outdoor seating area. The nitro latte is SO GOOD! I downed it and had to stop myself from ordering another. I did end up getting a second one the next day though LOL. We had brunch plans but wanted a quick bite first in case there was a wait - the smoked salmon bagel was a pretty and loaded option that I appreciated, especially for the price ($8 in 2022). Overall, a solid coffee shop in an area surrounded by chain restaurants. Definitely recommend! read more

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The place is small with limited inside and outside seating. The egg bites were delicious. The breakfast bowl lacked flavor and needed some seasoning. read more

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Smoked Salmon bagel with the feta cream cheese was the BOMB! Delicious. Highly recommend. read more

Mean Mug Coffeehouse - Smoked Salmon Bagel - Coffee & Tea Near Me - Chattanooga, Tennessee

Traveling on a roadtrip with family and this was a good option because of the vegan options available for me. I had a latte with oat milk and lavender syrup and a tofu scramble on an everything bagel. The coffee and food was delicious and there was outdoor seating which was great since we had our dog with us. The service was great and although they get busy, they move quickly. I would definitely come back and recommend for vegan options. read more

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Mean Mug Coffee House is a good fast casual eatery and coffee shop with 4 locations in the Chattanooga metro area. The Hamilton Place location is tucked away on the outside of the mall, with both indoor and outdoor seating. I read in another review that Chattanooga has an excess of mediocre coffee shops, and I tend to agree. While Mean Mug served up a decent cappuccino and americano, nothing particularly stood out about them. The flourless brownie and strawberry Nutella muffin were ok. A dining companion really liked them, although I wasn't much of a fan of the brownie texture/taste. The place was packed with people grabbing breakfast sandwiches, so I perhaps missed out on the full dining experience? The menu prices for food seemed very fair, and could seriously give a place like Panera a run for their money. Something unique they've done to stimulate mid-day business is adopt a "caffeine happy hour," which is simply genius; it would be great if other coffee shops would adopt this practice. read more

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Super cute little coffeehouse, tasty coffee, regretfully wedged into one of the worst places to park at Hamilton Place Mall. You'll find Mean Mug attached to the Aloft Hotel, right between the Dave & Busters and the Cheesecake Factory. It's on the "back" i75 side of the mall, Friendly service, didn't rush me to order. Jokey and sweet barista. 12oz of whole coffee beans and a fancy seasonal mocha came to about $20, and with the beans purchase they give you a small drip coffee for free. It was exceptionally clean inside - even the milk/sugar stations were immaculate. Will be back again to try breakfast and update! read more

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A very good location. Good coffee, plenty of other items to enjoy. Will be back again right after the gym.

Horrible! Sour coffee. Even with sugar tasted awful. Pay expensive drink then can only drink a few sips before throwing it away. Also got a breakfast biscuit, tasted fine but you can't hold it without it falling apart. They serve it in a basket on paper so when you cut it you have to watch out for eating paper. Who wants to cut a breakfast biscuit? Do better! read more

Mediocre coffee and atmosphere. I checked them out because I was at Hamilton Place next door. Unlike the many specialty roasters in Chattanooga, this coffee didn't have very good flavor. It was bitter, didn't have the fresh roast smell, and the taste was mild. Definitely not what I was expecting. Also, I found the atmosphere to be hectic and cramped. For better coffee, look elsewhere. My favorite in this area is Renaissance Coffee in downtown Chattanooga. read more

Mean Mug Coffeehouse - Coffee & Tea Near Me - Chattanooga, Tennessee

Waited 40 min for a breakfast sandwich- ice cold. Poor service and cost is too high for the mediocre food that takes too long to get. Never again read more

I've been coming to Mean Mug Coffee House regularly throughout the week to enjoy their great lattes and welcoming atmosphere while I get some work done. Unfortunately, after today's visit I may take a break from coming. I could clearly hear a couple of employees in the back loudly playing, aggressively yelling, and singing, and it was very distracting. I hate to sound like a fun-killer, but many of us come here to work or study (as I see many open laptops around) and it really disrupted the environment. I imagine others felt the same way. read more

Love this place i stop in as often as i can at the manufacture's road location before work. amazing food, and Great staff. super friendly and helpful. came in today and picked up two dozen pastries for my coworkers today and they approve as well. read more

I got their smoked salmon bagel and their iced lavender latte with oat milk. Service was pretty fast and the workers were friendly. After ordering, they worked immediately on our lattes. I noticed that the worker was adding almond milk rather than oat to my order, so I notified the worker and she immediately switched it out. The food was good and my latte was excellent. Will come back here again. read more

Mean Mug Coffeehouse - Smoked Salmon Bagel - Coffee & Tea Near Me - Chattanooga, Tennessee

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won't go back. coffee is fine. nothing to really harp about. the food was terrible. eggs undercooked, sausage basically microwaved it was so bad, bread was small. worse than hotel food for $14. very disappointed. manager sat with his office door open to the FOH the whole time. service was mid. don't recommend at all. read more

Maps program gives bad directions, but it's well worth the confusion. Coffee was excellent and the sausage biscuit was extremely fluffy and delicious! read more

Mean Mug Coffeehouse - Sausage biscuit and coffee - Coffee & Tea Near Me - Chattanooga, Tennessee

Decent coffee place that's a bit small but has a friendly environment. Built next to the mall in the area. I got the Horchata Streamer with coconut milk as recommended by the barista. It had all the notes of horchata without being too sweet. The foam and cinnamon on top were a nice touch. read more

Mean Mug Coffeehouse - Horchata Streamer with coconut milk - Coffee & Tea Near Me - Chattanooga, Tennessee

Coffee was good. Worth the trip. The famous biscuit sandwich was nothing I would order again particularly. It wasn't bad, the biscuit kinda overwhelms the rest of the sandwich. I would return again and try something different. Overall a good experience. read more

A terrific hidden (for now) spot! Right at the mall, part of the Aloft building near Cheesecake Factory. The ambience was calming and great, service was exceptional and their breakfast options so good! I'd highly recommend this spot if you enjoy great coffee, food and a nice setting. read more

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Coffee was hot and tasty. Service was quick. Atmosphere pleasant. Will return. Might have some food next time.

I'm so torn and frustrated with this review because we came here 4 times over our vacation and so many things were wrong but can be fixed. I really wanted to like this place because I love the name and location! What they got right... The staff for the most part seemed nice and helpful. The gluten free breakfast bagel is delicious! So YES that they got right only reason they're getting a 3. BUT What they got wrong really comes down to systems and details. The stains on the furniture and dirty floors is not inviting. Anywhere that serves food should be clean. The coffee was mediocre at best and my matcha the first day was SO bad!!! It had this weird cream colored powdery film on the cup so I was almost wondering if the milk was powdered or had gone bad? Matcha is green so none of us could figure out what happened and why it tasted awful! I have drunk matcha for over 20 years so it's not like I don't know what to expect. Then the wait regardless of how many people in the morning it always took forever, things were wrong, dropped or forgotten. And the way orders were taken, made and or delivered didn't seem in order. I think they just need to do a good cleaning maybe some new cushions and have someone come in to organize and streamline systems for faster more consistent service. The bones are there for a great place! read more

I really wanted there to be more Merch to purchase because the name speaks to my soul! But anyways, cinnamon rolls were HUGE and fresh, muffin was awesome and coffee was on point! read more

I had one final project before rewarding myself with a bit of store-hopping and people watching. The laptop is open and I'm logged in at Mean Mug's Hamilton Place location near The Cheesecake Factory, Dave and Buster's and the Aloft Hotel. This place has a great vibe as the other locations, but way more chill. I like chill. I really can't be productive at the northshore location (Way too loud) and the original is adorable, but too far away. This one has all of the right ingredients of great service, layout, products, decor and general vibe. It's a welcome addition to the Hamilton Place offerings! Make sure that you stop by before 5 pm on weekdays and 4 pm on weekends. Yep, apparently they want time to shop too! That's fair, right? read more

Mean Mug Coffeehouse - A refreshing Hibiscus Lemonade - Coffee & Tea Near Me - Chattanooga, Tennessee

We were driving through Chattanooga and decided to try Mean mug. We stood there for a few minutes and realized the woman in front of us had ordered on an app that they did not recognize and had ordered eight to go coffees. The barista was somewhat rude to her about it, and never acknowledged us standing there for about five minutes. They were not busy and had plenty of baristas to take our order. ‍ So we left and did not get a chance to try the coffee and went to Starbucks. read more

Truly the meanest mug. This is potentially the worst coffee I've had in my life--acidic, watery, and crowded atmosphere.

Really wanted to like this place, it had great reviews but unfortunately the girl at the front taking orders had zero personality and was not kind or helpful as it was our first time trying this place. The coffee tasted like any other coffee place you'd go to, not bad but nothing special. And the food was awful. Tasted like a hotel breakfast unfortunately. Sorry Mean Mug! read more

Went in for a coffee, thought it might be better than the national chains. They are so slow...not sure it's worth the wait. Twenty five minutes for a coffee only - the baristas are terribly SLOW. read more

Went here the other day great coffee and great atmosphere! Really enjoyed there yummy pastries, I'll be back!!

Great spot! Visiting town we were lucky to have the Mean Mug Coffeehouse. Being our first visit we kept it simple and both went with a very typical breakfast, the Breakfast Platter with Grits. The biscuit is homemade and a meal in itself. Can't wait to go back and try some of their other yummy menu items, the Curry Sweet Potato Hash sounds delicious. read more

Mean Mug Coffeehouse - Coffee & Tea Near Me - Chattanooga, Tennessee

Wish I wasn't just visiting Chattanooga so I could be a regular here - really great food menu for a coffee shop, served quickly and in a friendly manner, with the exact coffee house atmosphere you'd hope for. The veggie grits bowl was excellent. read more

Great coffee. Great service. Cute eating area. The pastries looked great but we had breakfast instead. Mediocre eggs, potatoes, bacon and sausage patties. The "jam" was light on the berries and the sugar wasn't dissolved, so it was grainy. But definitely go there for the coffee. It was great! read more

All I can say is cinnamon roll. Cinnamon roll cinnamon roll. Hostess was a good sport and let me pick the 2 biggest they had. Cozy looking place to sip Java and eat cinnamon roll read more

THE BEST AVOCADO TOAST I HAVE EVER TASTED! Also had the perfect blend of woody, smooth espresso beans that were good both in their regular espresso as well as in their lattes. read more

Mean Mug Coffeehouse - Avocado toast and iced almond milk latte - Coffee & Tea Near Me - Chattanooga, Tennessee

Terrible drink. Paid $4.92 for a drink i could have made at home. Bad service. Were not accommodating to my dietary needs.

Good service. Good coffee. Pastry variety. Nice vibe. Friendly staff. Nice place to meet a friend.