Really convenient location right off of I-95, but the layout of the store stinks. This is a very very busy store so there is a large line that crowds the thoroughfare, so in order to get to the bathroom you have to cut through people and there's not really a comfortable location to sit and have a conversation like there is in other Starbucks. On top of that I got a nonfat eggnog latte, which is my drink of choice around the holiday season, and it was not good. Couldn't taste the eggnog, just over roasted coffee. read more

It was very busy but still took us soooo long to get what we wanted. My wife ordered 2 coffees and specified the one she wanted. After about 15 people were served before her she asked what was up. They said, "oh, we had to brew that one". Ugh, we wish they would have told us and we would have selected a different coffee. Not great customer service for sure. We did enjoy the coffee well enough as it is better than IHOP or Cracker Barrel which are both nearby. Will probably go back again but will know better to make sure the coffee we want is ready. read more

Never have I walked out of a place because of poor service...I try to give the benefit of the doubt and in general have a high tolerance for crappy service. I've been here before where my order has been messed up on several occasions but the convenience of the location has always out trumped any complaints. Today however solidified the feeling that the players could careless about the customers or the service they provide. With four employees working, it took several minutes for the first customer to get rung up, while a lady cut in front of me. Then after ringing her up, he turned around and started cleaning and shuffling things around. Several minutes later, the lady who cut in line is still not being served. As I left to just drive through and then come in and enjoy my drink, the lady cleaning and greeting customers rolled her eyes at me! If you don't want to serve me then don't get mad when I leave to go across town to the other Starbucks where they are polite and quick! Needless to say, it was the straw that broke the camels back and despite the convenience I'll travel the extra miles for coffee that's made correctly, quickly, and with a smile! read more

As regular Starbucks visitors at our local Starbucks, we were very disappointed in this location. When we first walked in the employees were in the back and took a few minutes to come out to take our order. Then once we had placed our order, a simple 3 drinks took an excessive amount of time seeing as they had 5 people working. Once receiving our drinks 2 came out while the easiest one, a grande hot coffee was forgotten. Once we finally received our hot coffee it was way too full to add cream, they never even asked if we needed room, just filled it all the way so it could spill over. Safe to say this location is not up to par with standards set else where and the manager should look into getting some new employees who care about their job. And don't blame me for not understanding, I've worked at a coffee shop it's not that hard. read more

While riding my Harley north up I-95, I got caught in a rainstorm. I pulled over here to stay dry and immediately I was handed a dry towel by the Starbucks district manager. Not only was the coffee fresh and hot, but I was given a "home" for a minute while escaping the pouring rain. read more

Standard starbucks, but it's along I-95, so we always stop by for a coffee break when we are on our way to and from NC. It's always a nice spot to stop, have a bathroom break and relax with a cup-o-joe. read more

This Starbucks is an off highway location, so the outside seating doesn't provide a desirable view. The interior is clean and I rather enjoyed what seating was available. The staff seem a bit offbeat to be baristas. I went to study and finish a paper, but even with earbuds in, the noises in the café were just too much (constant beeping, banging in front and back). Great for a quick coffee or drive thru, and lots of merchandise available inside. read more

With my travels, one thing has become constant. A need for good coffee. I used to talk mad crap about Starbucks but honestly, it's about consistency and getting a 'good' cup of coffee every day. After dinner one night, we/I decided I wanted a coffee. We walked in around 30 minutes to close and it was a ghost town and seemingly the 2 employees were in a mad dash to get things tied up to GTFO. So much so, that I had to wait to even place my order. I get it, I get it, everybody wants to GTFO as quickly as possible. You shouldn't make the customer suffer though. Also, I wasn't thanked a single time by anybody there. Thankfully, this location was too far from where I was working and I also had Starbucks in my hotel room. read more

A quick stop for coffee. The staff were nice and they did the right thing when I asked for no whipped cream. Most of the place they forget to take notice of my special needs. It was crowded but I was in and out quick. read more

Right off the interstate so very convenient when on a road trip. Staff was super friendly and accommodating with my crazy order. Will be a staple on my road trips. read more

This Starbucks is what you would expect anyplace. Polite, efficient and courteous staff; good coffee and internet access.

Worst service ever. Manager on duty at 5:00 pm 12/6/2016 was extremely rude!!! I spend a lot of money at Starbucks however I won't be stopping by this one again!!! read more

It's a Starbucks. It is exactly what you expect it to be. Service varies from good to slow, depending on the crowd. Drive-thru service is a bit slow, but no worse than down the road at McDonald's or Burger King. There is a moderate amount of seating inside, and the music is fun. read more

Was so happy Christmas Day while driving from South Florida to North Carolina that this Starbucks was open.

This is Starbucks. However, they are unable to make coffee today.????? They say they can't make hot water. Consequently, there is no tea or hot brewed coffee. They offered no alternatives and were apathetic to customers. While I wrote this review at a table outside, customers came and left quite confused. There is still free Internet so it gets one star. read more

Yokii was super kind. She did an excellent job at helping my mother choose something that she wanted, as she doesn't go to Starbucks often. This was at the drive-thru, which deserves more applause because most often they try to get you through the line quickly. She was very accommodating. Thanks Yokii! read more

Come here all the time before work. Just want to say how awesome DeAngela was! She gave a great recommendation on the new Cold Brew and was so friendly! So is all the staff at this location! By far my favorite Starbucks. read more

Slowest Starbucks I've ever been to. Doesn't matter what time of day. Just slow. I've been coming to this store since 2010. It didn't use to be slow. In the last year it has gotten ridiculously slow. It's 5:39pm. Two cars in line and I've been waiting for 12 minutes and I'm still waiting. Been from Texas all the way here. Here is home and this place would be out of business anywhere else I've been. *update* It's still the slowest Starbucks on the planet. read more

Good service. Cozy place to stop when traveling. The inside furniture caught my eye; unique compared to most Starbucks.

Nice location with a newer building. Also the staff is very friendly. Their drive thru speed time was great and it helped me get back on the road to finish my business trip. read more

Best Starbucks in town with the Best customer service and support team to run it. No matter what time of the day or night I show up, it's always service with a smile and they ALWAYS get it RIGHT!!! read more

Very good frappucinos...prices are high, but you know that before you go there. Baristas are willing to accommodate special requests and always polite. read more

Between all the workers there maybe six or seven nobody knew what the hell they were doing. They had to make a simple drink 3 times. Do mot go there read more

We stopped at this location on our long drive back up north. I was shocked at the condition of this store and the customer service I received. This was by far the worst location I have ever been in. When walking in, the place was filthy. Trash overflowing, floor sticky, and there were flies. I ordered our usual - Trenta Black Tea Lemonade and a trenta 1/2 black 1/2 green unsweet iced tea. The gal taking my order didn't even look up from the register to say hello. She said nothing ... not a thank you, have a nice day, nothing. She handed me my receipt after I had to repeat my order three times because she was too busy talking to her buddies behind the counter than listening to me. I waited for our drinks in the usual waiting area and the guy making our drinks was tossing cups up in the air (like juggling) and they were falling all over the floor. He was playing around with another girl that was busy making drinks (the other girl seemed annoyed by him and had to help him make our drinks). She noticed that one of the teas he made wasn't full all the way and she told him. Instead of fixing it, he just added more ice and water. Then he looked at the sticker on my 1/2 black 1/2 green cup and came up to me and said, "What's an 'ASK ME'?" - Now, I know from being a regular customer that the sticker will say ASK ME if it's a different drink than what the register can print out. But seriously - you are asking the customer what an "ASK ME" is?? The other gal behind him said ... "What are you crazy? You don't ask customers what an ask me is! She asked me what I ordered, I repeated it (this was after waiting over 10 minutes for two iced teas ... and the guy sloppily made my drink. I just wanted to run out of there because I knew they weren't going to be made right. Our teas tasted like tea-flavored water. I'd get a manager in there ASAP if they want this store to do well. $7.31 was spent - and the drinks went in the garbage at the next rest stop. We were so disappointed because we drove several miles until we saw this Starbucks and were really looking forward to our teas. read more

Disappointing stop at this Starbucks. Should have checked the drink before getting on the interstate. . London Fog has MILK, people! Just got a cup of tea. Yuck. Avoid this over priced stop! read more

This Starbucks is probably the worst one I have EVER been to. And I am on the road a lot and have been to a LOT of Starbucks. If I could give them negative stars, I would. First no one knew where the line started, so it was just a cluster f*ck. There was an employee moving furniture very aggressively and sweeping while people were sitting and eating. Dust and garbage was flying everywhere. The lady who was sweeping also put garbage she found on the sugar and milk station. A used/old coffee cup with chewed gum stuck to the top. And people were putting milk and sugar into their coffee with that garbage right there. The lady who took my order was rude and when I got my coffee it tasted so burnt I had to toss it no matter how much sugar and milk I added. It was the WORST cup of coffee. I also ordered a bacon egg and cheese that they gave to someone else first. Then after that customer was done handling my breakfast sandwich, they handed it to me. I'm sorry I didn't let them take it because this sandwich was SO disgusting!! And that is an understatement. I think if I made a sandwich our of a garbage I pulled from a rat infested swamp, it would have tasted better then this garbage. It tasted like warm used band-aids. read more

Painfully slow drive thru. Hello, thank you for stopping, sorry for the wait........???

This was the worst Starbucks I've ever been to. I ordered a spinach wrap and was told the oven was "down". Now maybe it was, but I had a sneaky feeling it wasn't.The person taking my order and the barista both looked unhappy to be working there. No smiles, friendliness, or top notch service here. I've always experienced great service at Starbucks, so this was a major disappointment. I'd avoid this one if I could. read more

Wasted $4.30 in this store. I ordered a tall "Flat White" .It tasted like heated up milk with a half teaspoon of instant coffee. Yuk. The manager should really look after this store... So disappointed. read more

This is probably the worst Starbucks I've ever seen. It's on a frequent route of mine so I use it more than I'd like thinking it will improve. I almost always use the drive thru so that's what I am referring to in the review. Many times my order is incorrect (for example, I'll say, no I don't want the warmed and they warm it or give me wrong drink) and/or they are out of what I order. The cashiers have on messy aprons which makes them look dirty. The drive thru does go rather quickly so I'll say that is a positive. The management just needs to improve the quality of service. read more

I stopped in at the Starbucks on New Jesup Highway in Brunswick, Ga on Sunday, January 17, 2016. The store was busy, and everyone was working really hard! My son and I walked up to the register, completely undecided as to what I wanted. I decided to try the new latte macchiato, and feeling satisfied with that, I proceeded with my sons order. Now, my son is energetic enough already, so coffee wasn't really a great idea. I told him when we were walking into the store that he could pick any tea that he wanted, but when it came time for him to order he had no idea what flavors they had. Luckily, the young man behind the counter had the idea to open a few little bags of tea to allow my son to smell the different flavors of tea you have available. Now normally, this wouldn't be such a big deal, but this store was busy, and I mean BUSY, so it really meant the world to me that this young man was patient and kind enough to help me and my son come to a decision by describing the flavors and listening to our preferences. Once I got my receipt I asked the young man his name, and he said it was Tyler. Bravo Tyler! Keep up the good work! I just wanted to let you guys know that Starbucks rocks!! read more