This location is fantastic!!! My order is always correct and my drinks are always amazing but Christion and Keya are the best drive through combo in the morning! They always get my order correct, Grande or venti peppermint mocha one shot of espresso and extra peppermint and the line moves so quickly!!! Christion, you are the sweetest person and make my day!! You make my day everyday I do get to see you and that is why I keep coming back to this location!!!! read more

cool little Starbucks!....and hey, it's open til 10! read more

Starbucks - Coffee & Tea Near Me - Austin, Texas

Went in, placed my order, waited FOREVER... Which didn't bother me, not much would bother you too if you just came from getting the best massage of your life. Anyways, I felt like an idiot because I almost took another girl's drink. The barista mumbled and seeing how it had been a while and the name sounded like "mariko" I went to see and realized I was wrong while the girl was right behind me. Ugh... After finally getting my drink, I left only to get stuck in the parking lot, it's such a mess to get out of, I felt like I held up traffic getting out but there were so many cars and it seemed like they were all speeding. Long wait + horrible location = :-( the only redeeming quality is that my drink tasted like what it was. read more

I just recently discovered the Starbucks rewards and have been having a jolly good time for the past few weeks ordering fancy, creative, fun and way- to- hard- for- me- to- make- at- home, highly caffeinated drinks. Did I mention that I love coffee and the experience of sitting outside with my little dog pretending that I am back in Paris at a little cafe? So, Sunday, I waltzed in with anticipation of ordering a pretty and sweet Pumkin kind of fall drink. I said to the guy taking my order his much I love getting refills (I have been gulping down my sweet perfections, then getting a coffee to go on the rewards program). He looked like I was speaking Greek, then he looked to another worker and she came by. I repeated my enthusiasm, when she grabbed the rainbow right out of my sky and said, "You can only get a refill on the same type of drink. You can order drip coffee or tea and get a refill if the same." I wasn't really anticipating a discussion at this hour on a relaxing Sunday. Here it what she pointed out. The whole point of the rewards program is to keep free refills all day. You have to order the exact same drink and under no circumstances can you get a fancy express type of fluffy coffee drink then get a refill of a regular coffee. So the ONLY way to get a refill of coffee is to order actual drip coffee. We went around and around on this, ironing it all out. So let me get this straight, Starbucks. You ONLY reward cheap coffee drinkers...of any size coffee that can clearly be made at home. They sit at your tables all day, hogging up seats. This is your business plan. Reward cheapsters. Or me, I was going to enjoy the ambiance of a coffee shop in the fall, spend more and get my refill of the best caffeine and skip out until the next time. I have been doing thus at the place on 620 and this one on Anderson. The lady even said that if I have been free refills of PLAIN coffee after drinking a fancy coffee then that was wrong and that she would let them all know to stop this mistake immediately. So your staff WANT to give free refills only to people who order plain coffee. This is on the website and app. I didn't have my phone or my glasses with me so I couldn't check. I ended up getting the biggest size of BORING plain coffee. I had to add my own cream and sweetener. I choked it down in frustratuin and thirst, thinking all the while that my newfound gig was up. No more frilly drinks with a plain coffee refill. Then, discussion began outside as my Shi Tzu began making friends. So we were able to go online and check. Interesting stuff can be found on the Starbucks website. I went back for my free refill and explained that the website says what I had been saying. She stood her ground but at least this time said that she would check into it. She was the shift lead and there was no manager there. I hope that someday, this girl will own and manage her own company and that she will see what I was trying to explain. read more

Extremely disappointed! Went in and had one customer in front of me he ordered a small coffee. I order a big lemonade....two customers behind me order 3 crazy drinks.....everyone gets there's but me! It's a freaking lemonade (regular tart no sweeter!) Finally get it and it's freaking watered down! Taste more like lemon water than a lemonade! HUGE DISAPPOINTMENT IN THIS LOCATION! read more

Fully staffed makes getting a coffee not so bad of a wait. Great new building. I have visited many times. Have yet to leave Unsatisfied!!

Grr.. the internet is soo slow here, I almost gave up on this review. Was eager to check out the new store and it's pretty roomy inside with lots of comfortable seats and all the things you expect from SB, but I can't work here. I'm heading back to Cuppa on Parmer. They are even open till 11. read more

This is the worst Starbucks location, even with their shiny new building. I consistently need to pick up traveler last for team meetings, and I always cal ahead of time when I'm in need of them. The past handful of orders to this particular location are always late by 10-30 minutes. The one today? I called in 20 minutes ahead of time and it was a little over 10 minutes late, pushing my entire morning back. The lack of responsibility by those behind the counter is appalling. It's only one person's job to make sure these are ready, while everyone else stands there pointing the finger. This is the last time I will order from this location, and it's a shame because it is on my way to work. I will definitely drive out of my way for better customer service. This location needs to get it together. read more

This is the BEST Starbucks! Great staff and now nice, new location with drive thru. I go about 5 miles out of my way to visit this location rather than spots closer to home. It's worth it! read more

I love this Starbucks location. they are always friendly and fast. I go there about 3 times a week for a latte and a chocolate old fashion donut. And even when I arrive in a bad mood, I inevitably leave with a smile on my face. That is more valuable than any coffee. read more

this place is a Frap factory....they are less than a block away from Westwood high and boy do those kids love their "sugar free, non fat venti chocolate chip crunch.....with whip cream." And they take forever to make. I ordered an ice coffee before work and it took a solid 10 mins to make....after the half a dozen frapps were made. The afternoon crew isn't the best at multi-tasking. Expect to wait a min. The mornings are solid and quick. Remember that refills of drip are 54cents.... read more

Staff at this location are all super friendly, remember my order and are quick even on their busiest days. Store is clean and a great location. read more

Always quick and excellent service! The pastries and grabngo items are always fresh. The environment is great for getting some work done, and I have never had a problem with the wifi! :) I would recommend this Starbucks to any friends! read more

Been going to this location for a few years now. I've come to know the superb Baristas. The staff are friendly and they get to know their regular customers order by heart. I like the corner location and accessibility to this place. read more

Customer service here is great. The manager will bend over backwards to make customers happy or right any wrongs. Tables are always clean and bathrooms clean as well. read more

A quick run for a Coffee frap while my clothes is drying at Washatopia. Always pleasant and quick. This place is great.

This is the best Starbucks I have ever been to all the baristas are super sweet. I go almost every morning and they always know my drink.

I went to get my favorite double chocolaty chip frappuchino but I needed to use the girls room first. The baristas there new exactly what my drink was, started making it and by the time I was out and sat down my drink was ready. I was having a rough day but it was turned around when the barista at the bar went out of their way to bring my drink to me. Thankyou my local starbucks! read more

Okay! I'll admit it! I have an expensive Starbucks habit! I go every day and usually spend $40 to $50 per week. But being a father of two boys you probably understand why I need the caffeine! I often have board meetings, planning meetings, meetings with employees and even association meetings at Starbucks. And with the free wifi, it is also easy to work from any Starbucks anywhere. I really appreciate the convenience and the delicious caffeinated beverages. Thanks Starbucks! read more

I am a gold level starbucks rewards member and go probably 4 times a week. I always order the same thing: the Medicine Ball (1 peach tranquility tea, 1 jade citrus mint tea, steamed lemonade, and 2 packets honey) after tax, it always comes to $2.87. When I visited this location, I had to explain the drink to the barista how to make it, even though at another location I was told that the drink got added to the menu and I didn't have to explain the drink to her and she just tapped a button on the register and was done. The drink came to $4.17 after tax and I asked the barista to tell me what she put in and she read back everything that I wanted I told her that I usually pay $2.87 and she just shrugged. Didn't even try to fix the problem. Probably will not return to this location. read more

my friends, co workers and family do not support the decision made by this national company to deny requests from the brave men of the united states military who wrote the company praising their products and asking them to send them some coffee that they were unable to acquire due to serving you, very disgraceful "business men" i may just be one person but my office building and my executives are many many people and you have lost our respect and love. read more

Nice location. Great staff. BUT extremely cold. You can't sit more than one hour studying or working.

I love this Starbucks I don't see what the negative comments are. They are always busy yet the baristas are so nice to me! There is one barista Michelle she always remembers my order and my Moms! She is great! This is my favorite store by far :) read more

On a Wednesday at 4 pm it took 30 minutes in the drive thru line with 5 cars in front of me. So slow.

good parking and vents caramel latte quadshot...oh yeah

I go to the 183 Anderson mill location at least once to twice a week and I always get the RUDE lady who refuses to say my name correctly even though I have told her my name several times. The last time I was there she was so rude about getting my name correct and just shrugged her shoulders to say oh well....I just go with it. Thats not how you treat a paying customer. read more

This is an excellent Starbucks. Each of the baristas is knowledgeable, friendly and professional. The manager is top notch and deserves kudos for the way she consistently runs her shop. The atmosphere is comfortable and roomy and the coffee is great. I highly recommend a stop at this Starbucks. read more

Drinks are consistent and the barista's are all friendly. Only complaint is the wifi is very slow all the time and completely unusable about 20% of the time. read more

Worst service I have ever had at a Starbucks. For starters the guy with spiky dark hair handing out drinks gave an autistic boy coffee in a drink holder without making sure it was secure and he dropped one on the floor. The worker then starts muttering and huffing and puffing about it, when it was his fault to begin with. They then forgot to call my name on my food order so I went up to ask if the bag of food waiting was mine and the redheaded girl then said "well your name is Brian isn't it" then told me to take my food. This all happened on 03/19/2016 at 10:00 AM. I can't believe how rude these workers were. The short blonde girl was a sweetheart and cleaned up the other ones mess. read more

Chris is amazing!! Not only does he always have a great attitude but his customer service is the best! We have had a few issues with the Starbucks closer to our house with poor customer service, so we drive further to come to this location, especially because of Chris. Another barista at the other starbucks closer tohome redeemed a regular rewards credit instead of the birthday credit for my husband, and when we told the barista the next day when we realized what happened the other barista said well that's too bad the birthday credit has expired. He never apologized and never offered to make it right for his mistake. When Chris found out, we gave my husband a coffee on the house as a late birthday gift and an apology on behalf of Starbucks. This is one of many examples there Chris makes customers feel like Starbucks cares. You know if he's making drinks or taking your order that it will always be right. We pass several coffee shops including other Starbucks to go to Chris' starbucks. read more