Shout out to Jenny (8675309) did a great job representing the brand. Very friendly and welcoming and took care of business in an expedient manner with a smile and kind word. read more

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Olivia the "new manager" needs to be retrained on customer service and it surprises me with all the great people that work at this location they brought in this rotten egg who is rude AF at 5:50 am, maybe work a later shift if your not a morning person?? "Why's he in the drive thru" "he's still in the drive thru", yelling like the customer can't hear you banshee screaming at your baristas and with having friend s and family in the same business, this is all over her "green light bonus", the red and green light by the drive thru window. Then she swings the window open to demand "do you have a mobile order because mobile orders are inside". Lol, Lady, he's in the DRIVE THRU and just placed his order through the intercom you crazy bat!! That's what your barista was making that you were yelling at. Definitely not used to this rude and negative energy from this location and highly disappointed to hear she's their "new manager". Because, I'm used to happy baristas that are welcoming and says "good morning", ask how my morning is going, instead of throwing attitude at longtime customers who you didn't even try to get to know. I will be not going to this location till they get new management or until she gets more training. read more

After giving this location plenty of chances this has to be the worst one out of all the Atwater locations. They are very slow, non attentive, mess up on orders, and seem to be very dismissive when trying to communicate with them. And the vibe and energy of most of the employees here are not very personable Someone please step in and step up with better training. It's not fair to the employees or the customers who frequent this establishment. Really hoping for better experiences here. read more

This Starbucks def needs better coaching on how to read the labels every time I mobile order the drinks are always messed up. The one on winton way does a way better job on that and that's usually my go to but this location is closer to work so I make this location work other than that everything thing is okay read more

Friendly staff and plenty of parking. Inside is sort of small but there is some outdoor seating available. read more

Starbucks - Strawberry refresher - Coffee & Tea Near Me - Atwater, California

One month later and once again another negative experience with the same person. Someone take that woman off drive thru ordering!!! She is NOT good with customers!! She has no idea how to be nice or talk to people and if she's the GM she needs to position herself somewhere other than DT ordering during peak hours so she can actually be attentive to the things that are going on in the store. And if she's not, she needs a refresher course in customer service and should be sat on bar. How someone who clearly hates people can work in customer service is beyond me. read more

This starbucks is better than the ones I normally go too. I wanted to redeem my points and the worker at the window had pink glasses and she was really nice. I wanted a pumpkin chai but its gone so I got a good recomendaton and was surpirsed it was good! read more

Need new management, please! Very slow service, often awful drinks as though someone is trying to save the company money or something. My refresher is not refreshing at all, but rather a disappointment. No strawberries or almost no existent. Very light pink almost clear. Tastes like water. Please put someone in charge who wants to please the customer and not their corporate office. read more

I had a birthday reward I came in to redeem. I asked for a complicated order and the barista was very nice and super fast at taking the order. I loved the drink, super sweet but also delish! She even made it beautiful, an awesome birthday drink thank you!! read more

Starbucks - Custom chai tea latte - Coffee & Tea Near Me - Atwater, California

Wait times are crazy when you are the only customer they got in line. Service is subpar compared to other SB

Went today around 1:30pm and waited in the drive thru behind 4 cars, as I was waiting in line I figured I'd place my order on their mobile app to get my order in quicker and just pay threw my phone. I reached the speaker and said I had placed my order on The mobile app. The girl told me if my order wasn't ready by the time I reached the window I'd have to park?.. mind you there was still 4 cars in front of me and this has never been an issue before at ANY other Starbucks they always tell me their working on it and to pull forward, I didn't understand the difference of me placing my order as I did, or at the speaker ? They would have given me my 2 drinks at the window still if I would have placed it at the speaker , well I waited 5 more minutes and got to the window and they asked me to park because my drinks were still not ready, and said it was policy that drive thru orders were priority over the mobile order but I had already been waiting for about 10 minutes total in the line just as ALL the other customers.. but I still parked and then 5 minutes later no one brings it out so I call and they said we never park cars, that the order taker was meaning to tell me to go back around in the drive thru AGAIN, and make me wait another 10-15 minutes to receive my simple 2 NON-custom berry refresher drinks ? being in a rush I ended up just getting out to go inside to get them, if that was a policy they could have at least let me know this time, and still made my drinks and just handed them to me at the window since I had already waited in the drive thru for all that time , being a very loyal customer, this was a very upsetting visit at this Starbucks. Horrible service. read more

Management and corporate needs to review the store. This Starbucks is destroying the brand. Horrible service. We ordered a green tea lemonade and a mango dragon fruit tea. We got on mango dragon fruit without nooooo dragon fruit and the lady tells us it taste the same just we didn't put the fruit?! The mango dragon fruit drink looks like WATER and didn't taste good. On top of that we got an ice green tea only withOUT lemonade???! And so I told the lady my order is a green tea with lemonade and so she went to make the drink and brought back the SAME thing ice green tea but it look foaming like she spited in it??? It's horrible here, I left with two shitty made orders. Never coming here again. read more

Starbucks - Awful drinks. No dragon fruits in this dragon fruit drink and had ask for lemonade green tea and got only green tea - Coffee & Tea Near Me - Atwater, California

COVID-19 phase: I ordered a tall, nonfat sugar free cinnamon dolce latte. Drive- thru taken. There was a long line. It moved at a slow pace. I got a free latte thanks to their rewards program. When I got to the front the masked worker said it was not ready yet. I used my rewards and waited a little while longer. He handed the drink a bit later and the masked worker was kind and apologized for the wait. Appreciated that! Good service and Great drink! Recommended! read more

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The lady at the drive thru not sure if she was having a bad day. I was the only car there I forgot to stop at the box I pulled forward I had an online order. She gets me in trouble saying next time to stop at the box otherwise I'm going to be standing by the window in the drive through for a while.. first of all even if I'm standing by the window pretty sure the ppl at Starbucks Aren't going to ignore me!! It was 6am!!! Too dam early to start a dam argument all I told her was may I have a straw and took off! So dam rude then she called me hun!! Pretty sure I'm older than her! It's an online order!!! I would understand if I pulled to the window and started my order.. read more

Was not very happy with the amount that was in my daughters white hot chocolate this morning. For as much as we pay for drinks this is unacceptable!! Will definitely be calling in. read more

Starbucks - White hot chocolate - Coffee & Tea Near Me - Atwater, California

Idk what it is about this location that it just sucks. They mess up orders and made everyone have a stomachache or not feel so good afterwards. read more

Did not make my order correctly. This business is all about special orders, however, my order is far from special. A grande hot breve, no foam. The female barista filled my grande cup half full with foam. A little foam is fine; but a barista who can't handle this 'special' order needs retraining. The barista's attitude and demeanor was not appropriate for an employee who works directly with people. She didn't smile once or look at any customers when serving drinks. You're job is customer service, and you did not deliver. Everyone else in the store seemed upbeat with great attitudes. read more

I went to star bucks at 1:20 the lady at the window was sooo rude for no reason maybe she shouldn't be at the window if she doesn't have a good attitude taking her bad day on other people and she didn't give me a receipt when I asked for it read more

I don't ever take the time to write a bad review, first time actually. The treatment at this Starbucks merited a bad review. Horrible horrible customer service, submitted a mobile order was asked to go back around the drive threw twice since the order wasn't ready which is fine, no problem! But the attitude and the horrible treatment was unnecessary! Never coming to this Starbucks again! read more

Just ordered a matcha lemonade for me and strawberry frapp no whip with coconut milk for my 4 year old. Get to the window and they hand me a Frappuccino with Whip. I apologize to them and say "O sorry it's for him ( and point to my son in the backseat in his carseat) he doesn't eat dairy". Super friendly she takes it back and apologizes. Walks to a sink and just scrapes the whip cream off. Turns around to see me staring at her and then walks out of my view for like 10 seconds. Then comes back and hands me the same drink. I was super bummed that they didn't really give a shit. So I just drove away. I pulled over to scrape top layer of the drink off. But unfortunately there is tons of whip that shot down into the drink. We will head over to bell dr. to get him a fresh one. But this is so lame. I wouldn't trust this place, for all they know he could be allergic. read more

Starbucks - Coffee & Tea Near Me - Atwater, California

I feel so sorry for the employees at this STARBUCKS. Thay are so busy all the time. The customers are so selfish and rude to them.

They are very kind and say hello as soon as you enter. They are busy in the morning so it may take a moment but the drink is good as can be.

Not sure what her name is but the girl with blue hair is so sweet . I always have the best experience when she is working the drive through ! read more

The only thing saving this location from receiving one star from me rather than the 3 I have rated them is not only the fact that I love the quality of coffee that Starbucks sells but also the friendly service from their baristas. Other than these two positives, this location is garbage, they have the slowest drive thru out of any place in town and are almost always out of essential items; not just ones that face national "shortage", but also commonplace items such as straws or sleeves. Ridiculous, either get it together or get out of town, just turn it into a Dutch Bros already. read more

Always has been 5 stars. Up until recently the drinks just aren't made to the same standards as before. Baristas are fast but half ass the drinks. The one by Applegate be putting out some fire. Unfortunately this one just seems to want to get the drinks out as fast as possible. read more

Usually i go through the drive through, but i didn't want to wait in line, so i placed a mobile order (when i never do) and when I walked in, i saw drinks on the counter. I went to look at the names on the drinks, and one of the girls says "don't reach over" and turns away. I back away, and was a bit taken back. It caught me off guard, she was undoubtedly rude and unprofessional. She could of approached it in a different way and tone. Secondly, I'm standing there now, for another 10minutes waiting for a bread. I ask another girl who is standing there, if i could please have my bread so i can leave. She then proceeds to tell me, it wasn't on the order. Knowing she's wrong, i head to my car and grab my phone to show here my order. I show her my phone and she yells out "can someone get a pumpkin bread" the other girl who told me not to reach over, than brings the bread and puts it on counter. Not apologizing; you can see the rudeness in her eyes. I than look at her and ask, "straws" she grabs two and throws them on the counter. Moral of the story, this is your job. You applied to work at Starbucks. You're in customer service. If you do not have the personality for a customer service job, than you shouldn't be working here. Very disappointed. I now will drive across town to go to the other Starbucks, because I wont support people who don't appreciate their customers. Thanks Starbucks on Bellevue! read more

Okay so I went to Starbucks and got the new summer skies drink I know their was only two workers but I was there for like an hour!! Not exaggerating. And they were helping other people while I was just waiting and I had got there before them too. I got impatient and I'm not a mean little girl I really HATE talking to people but I was their for an hour and I had already paid so I asked if she like maybe forgot about it and that she didn't ask for my name so how was I supposed to know when my drink was ready so she told me that she remembered and that I'll know because they put it on the table but literally so much people are ordering this drink how am I supposed to know they could tell I got mad and they made it finally and he like waved it up to show me ,like he knew dam well what he was doing ‍got me reallll mad to make a whole review. Don't come here unless you have all day to be waiting in the dam store!! read more

I've had my order messed up several times on drinks. I ask for heavy cream but I can tell they're using half and half or whole milk. Also, picked up some of the sous vide egg bites this morning and they were not heated up properly and were inedible. I wouldn't recommend this location due to its inconsistencies on expensive drinks. read more

Starbucks - Undercooked sous vide bites.. yuck - Coffee & Tea Near Me - Atwater, California

I've been to a lot of Starbucks around the area in Merced but this one beats all of them. Garrett assisted me with my order and he did an amazing job! Super friendly and went out of his way to help me with my rewards through the Starbucks app. Even the associate cleaning up the floor greeted me. Highly recommend coming in! Great service all around. read more

I always go here and nothing has gone wrong. I always get what I ordered and the employees are always nice to me. Speaking of nice, me and my fiancée are sitting out here in the cold drinking lattes and the manager came outside and gave us both free egg wraps randomly. Super cool manager. Super good employees. And super good drinks :) read more

They can't get an order right to save their lives and don't get into the drive thru unless u wanna be stuck there for 30 mins.

Bought a cup full of ice barely any of the drink I ordered. Next time I'll say light ice but goodness read more

Starbucks - a person holding a cup of ice cream - Coffee & Tea Near Me - Atwater, California

They actually make good drinks here, however, some of the employee's attitudes are so unbearable! Sometimes I feel like they are judging me for simply ordering a vanilla latte. I feel as if half of them don't care about their job/hate their job. I keep coming back because this is the better starbucks in Atwater, but honestly the employees just make it so hard to enjoy! read more

Best vvxjxjxnxnnxjdbhdhxjxhdh hdjdndjjdnd ever had to get my hair cut and my nails are too big and I'm going back on the side and I'm going back on my nails now and I'm getting a new friend and a little princess lol I'm so proud to see it so proud to see that it will happen soon as she gets to know her baby girl I miss my nails done baby baby I don't think so she is still going on a lot read more

Starbucks coffee tastes the same from store to store for the most part. The reason for the 2 stars is time. Don't expect to run here for a quick coffee, especially with drive thru. I wait anywhere from 10-20 minutes in this drive thru. Even my app orders I am usually waiting for. If you can go to the store on Applegate if you're in a hurry. read more

Stripped down interior, limited seating. Was once nice but now as classy as an old dingy McDonalds. Will only go back for drive through service. Apparently, their Atwater clientele doesn't expect quality of surroundings. read more

I was not greeted when I entered this store location. There was a girl just standing there in daze and when I asked if she could get my drink started, she was really rude & said she was busy heating something up. This something was just sitting there on the counter. The drink miss grumpy made me did not taste right, it was bitter when it was supposed to be slightly sweet. I did not have the time to have her re-make it, I was not in a hurry this particular morning, but had what I thought was going to be less than five minute wait for my drink. I ended up being late to work. Also, the last thing I want to see in the morning is grumpy looking people. None of these people looked happy to be there and ended up putting a bad start to day. They need to maybe rehire some perkier and friendlier people at this store! I will be going to the Applegate & 99 location next time I want good services and drinks. read more

Not much to say, on the way to work and use them often. Not the best service not the worst. Employees do seem ill prepared sometimes. read more

Starbucks - Blonde veranda blend. Delish - Coffee & Tea Near Me - Atwater, California

Cute little Starbucks with a drive thru next to freeway. Super helpful customer service Would stop here again

Lots of employee chatting and no "please" or "thank you," as if the privilege was all mine. And now so outrageously expensive. No wonder I quit working in Starbucks stores. On the plus side, Starbucks in general does provide a meeting and work place free of charge. You can set up your computer or read a book and no one hassles you to buy something else or move on. read more