So disappointed in this experience. Have been here multiple times and today was the worst. Ordered and iced latte and it tastes like straight water. I could only take one sip. Nothing worse than wasting your money on something inedible. Will absolutely never go to this location again. read more

Very great place. The coffee is absolutely great as well as the service. The environment is very nice and the nice music makes the Place great. Samantha the server is just wonderful and well as everyone else. Always glad to go there. read more

Came by for our seasonal drinks and was very happy with how fast the drive thru was moving. It was during lunch so super busy. We ordered on the app and was only in line for a few minutes! Baristas were also very friendly at the window. read more

Starbucks - two cups of iced coffee on a car dashboard - Coffee & Tea Near Me - Athens, Georgia

Mobile order for the win! We placed order on app and picked up through drive thru. The drive thru line was very long, but the team promptly got us all through. Our drinks were perfectly made. Service was friendly and quick. I was upset my first drink option was out of stock. read more

Always busy. Very slow drive thru. The drive thru line goes around the building and it prevents customers from getting out of the lot.Parking is horrible if you want to go in. They serve drive thru before in store customers and tell you that when you walk in. However they always get the drinks right, if they have the ingredients in stock. Employees are friendly and they apologize for you having to wait. read more

This Starbucks is a busier location so the chances that you'll wait longer for your order are high, but the staff handle drive-thru and in-store orders well. I've never had an order mistake. I was happy to see that there was a vegan box, it was my first time trying it and I was pleased that it's sufficient enough to be a lunch. I was also kindly given a strawberry refresher that a barista had made while training. Awesome! All in all they're a great team and they deserve recognition for it. read more

Starbucks - Starbucks Strawberry Açaí Refresher - Coffee & Tea Near Me - Athens, Georgia

On July 24, 2024, at 7:20 PM, I visited Starbucks at 1761 Epps Bridge Parkway, Athens, GA, during a thunderstorm. The drive-thru had no awning. To avoid rain entering my vehicle, I drove to the window to order, turning off my wipers to avoid soaking the employee. A blonde female with tattoos asked if I ordered at the window. I explained the situation. She acknowledged the weather but rudely told me to drive around and use the speaker, then shut the window. Instead I left and took my business elsewhere. As a loyal customer for nearly 40 years, this employee's behavior did not reflect the customer-friendly environment I expect from Starbucks. You can and should do better. read more

It's 0605 and the outside lights are off. You've been open for 35 minutes. This is the third time on random mornings I go to this establishment and also the one in the beechwood shopping center and the outside lights are off. You can't see the menu ! Is this a ploy to have people not come because they think you're not open? If you're open turn on your lights! Once is a coincidence twice is a deliberate pattern ! read more

I can't have caffeine, but I enjoy the taste and ritual of drinking coffee. Other Starbucks locations pretty much always get my order right. Here, I've received caffeine instead of decaf on more than one occasion. After spending the whole morning yesterday being on the verge of panic attacks from what is an extreme amount of caffeine for me, I went on to lay in bad awake most of the night. I'm toughing it out today after getting almost no sleep last night. Sucks that after this and past experiences, I simply can't buy decaf brewed at coffee shops anymore. It isn't worth the risk. read more

Starbucks - Coffee & Tea Near Me - Athens, Georgia

I have been ordering a London fog latte, and requesting that there be vanilla in there (per what the recipe calls for) and every time even when I specifically ask for it, there is still no vanilla. These has happened 4-5 times now, it's a touch frustrating, and even if I mobile order and put vanilla on there still none. Also there have been times where it's not busy at all and this still happens. read more

Average starbucks -fast service, nice baristas, mediocre over-priced food. Small. Dirty tables. Food: 2/5 the so-called smoked turkey "protein box" has mostly carbs (bread, carrots, apple slices) with the only protein being 4 tiny pieces of turkey and 4 tiny slim slices of Swiss (1"x 1 1/2") there was supposed to be lettuce but I found a tiny shriveled green thing on one sandwich. Really Starbucks!! Call it a carb snack! Service: 3/5 pleasant but average for a place with counter service. Clay is very helpful if you have trouble with the app. Location: 3/5 near a busy street but somewhat difficult to get to and minimal convenient parking unless you park in the back. Does have outdoor tables on the sunny side with umbrellas Facility: older and tired for a Starbucks: Pleather chairs have sagging seats, footrests are raveling and dirty, tables, chairs& floor have crumbs. Tables not crowded together. Noise level not music level could be lowered to help people hear conversations. Servers have to speak loudly to each other to be heard over the music and then patrons have to speak louder to talk over the noise. On second visit and once again Barista named CLAY helped me with the Starbucks app that was very annoyingly non-user friendly for latest offer. Thank yo read more

Starbucks - Coffee & Tea Near Me - Athens, Georgia

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So slow. Takes 45 min to go through drive through. Bathrooms always dirty. Pick somewhere else to go.

My wife and I came in this morning and it was completely packed out. There was a full drive through line, tons of mobile orders, and a packed out cafe. Every employee maintained a posture attitude and provided awesome service. All of our food and coffee orders were correct and the store seemed like it was running like a well oiled machine. We love coming to this Starbucks. read more

i like this location for its plentiful seatings and outlets. It is always loud and packed with college students. The tables could definitely be a little bit more cleaner, and i do feel like with the amount of baristas working here there could definitely be a little bit better efficiency in terms of speed. Overall, one of the better and safer location to do your work without being bother by homeless panhandlers( Starbucks across from Arch) or the lack of power outlets ( Alps) read more

Starbucks - pretty busy with good seatings - Coffee & Tea Near Me - Athens, Georgia

My usual coffee spot, staff is great, they are always friendly and I know some people give them a hard time but they deserve more credit! This is place is located in a busy area and in a busy part of town, obviously your order won't be done in a matter of seconds so get over yourself! Keep up the good work guys! read more

loveeeee this starbucks it's like one big happy family working in there, there was a barista named chastyn she was as sweet as a unicorn cake pop! 10/10 would recommend!! read more

The level of disrespect the employees of this store has is unforgivable. To disrespect my adopted mom like you did, and yell at her is beyond disrespectful to me. This happened this morning. So to all who read this do not go to this Starbucks. They treat their elderly customer like crap. I would have given 0 stars it if would have let me. read more

There isn't enough seatroom for all the people who arrive. It could be so much friendlier and cleaner. The $5 drink was delicious and I'll be sure to use the drive thru next time. read more

The cashier at the window was a POOR Representation of what one would expect to see SERVING FOOD! If you cannot iron your clothes, I understand, but to wear your clothes as if you slept in them and then rolled out of bed is, to say the least, a disgrace to the professional image that STARBUCKS seems to want to put forward. If they do not care about themselves, do they care about the CUSTOMER? read more

I have stopped by here quite often, and I must say, the baristas are very nice and very prompt with their orders. So far, this particular Starbucks has not disappointed me. For coffee lovers, I recommend getting the double shot on ice! It has that deep coffee flavor, but the drink is sweet enough to counter that bitterness that always accompanies that coffee taste. Great place to study as well! Definitely going to keep coming here. read more

I am literally sitting inside the store now, using the McDonald's internet across the street to write this message. THE INTERNET HERE SUCKS! I honestly feel ripped off, because I purchased a drink here to send some emails while taking a break from work. I spent over 15 minutes attempting to connect with no luck. This is unacceptable Starbucks! UNACCEPTABLE! You are not my 'Third Place' if you can't even provide adequate environment, i.e. Internet access. Weaksauce! Bush League! I will be visiting your competitors from now on! read more

The baristas are nice enough and friendly, but this location is ALWAYS out of cold brew.. or out of cascara syrup. The drive-thru is always ridiculously long and there's always communication issues with our order. I skip this location and go out of my way to Atlanta Hwy. read more

This is my favorite Starbucks in town. The staff is friendly and they are quick! Most of the time I go through the drive thru, and I'm usually through it in less than 5 minutes --even in long lines. If you go inside there is a good bit of seating despite the size, and it's always very clean. The location is very convenient to the new theater and multitude of shops!! Love it! read more

I went in for tea last night. Eric at this location was fabulous. Even when they were busy and prepping to close, he stopped & chatted with me & was just so friendly. Almost always gave good service here, but Eric was great!!!! Wish he was always working when I went in! read more

I watched the manager handle a mis-step in a customer's order. The customer was not upset or complaining, yet she went out of her way to apologize and make it up to the customer. Well done! I've always had a good experience at this Starbucks. These are good folks who are always friendly even when super-busy. read more

I love this Starbucks! The store is always clean, the service is very friendly and quick, and the drinks are great! I come here all the time to study. There is one employee in particular, Chelsea, who made my most recent visit wonderful. Thank you! read more

First time using the drive through. Extremely slow. It took 10 minutes to even order. The staff is exceptionally friendly, but the wait was horrid. Great location read more

Good place to stop by for a nice refreshing drink before I go off onto 316 for a billion-hour drive to go home! It's very quiet and it seems like a lot of people come here to study. People are friendly and they know how to mix those drinks (this is important because you know, not all Starbucks taste the same... Some baristas can be pretty bad...). read more

Worst starbucks EVER. They never make the drinks right at the drive thru and the wait at the drive-thru is always 15 minutes even if there are only four cars in line. Do yourself a favor and go to the Starbucks on Atlanta Highway. read more

I've been going to this Starbucks for a few years and have never been inside. I call this the highway Starbucks because it's off of 316, near a lot of shopping and more people use the drive-through than the inside. They take care of business here because of the traffic. The drive-thru line can be really long but very quick. It's nice for a drive-thru. read more

Worst stsrbucks ive ever been to. They were out of skinny vanilla and then my daughter ordered a passion fruit lemonaid and it took them 20 minutes to figure out they were out of lemonaid too! Terrible service and management. read more

Often very busy with long wait times. I've had long wait times at other Starbucks drive-thrus and the staff is apologetic and sometimes provides a free drink coupon. Never at this location. For some reason, this Starbucks doesn't seem to have the service of the one located a few miles NW along Atlanta Hwy. There, the service is always prompt and friendly and the beverages taste good. Here, especially in the drive-thru, the drinks are subpar. I get an Americano and at this location it is always weak, while at the other location I mentioned above it is always full of flavor. Seating inside is average and often full. Outside in the summer, the umbrellas aren't positioned to be much help with the sun. Overall it is average. If you have the time, drive a few more miles to the other location on the west side. read more

No peppermint mocha for peppermint mocha special? Don't notify people and email them if you don't have it. Annoying.

I literally get the same thing every time I come there and they mess up my order almost every time. Really wish another location was closer to my job so I didn't have to go to that one. Out of all the Starbucks I've ever been to it's by far the worst. read more

Always fast and on point. This location is often out of stuff though because they stay busy but they are great about substituting items. Staff is friendly and my boyfriend stops in every single morning. read more

This is my second favorite Starbucks. Every time I pull up in the mornings the baristas are so incredibly nice. All the items are on point. You're paying for the best. I always appreciate the warmth and kindness I receive with my morning coffee. Also any special requests I have (such as extra caramel or espresso shots) they are happy to provide. read more

This location is a good bit out of the way in Athens but is a better study place than the downtown one--actually pretty comfy inside. But you do have to get something to eat or drink. read more

Good service, drinks were well made. Food was fresh - although I'm still not a high fan of the new menu items.

Definitely best Starbucks I've ever been to. They make a perfect shaken green ice tea.

I'm just glad that they get my order right almost half the time I come here. Perhaps if the woman with, according to Starbucks's dress code, far too many piercings would stop talking to some of her regular customers at the handoff plane, the other baristas wouldn't have to work around her and would be more able to focus on their drinks. But, whether the drink is made incorrectly or not, they usually do provide quick service, so I guess there's that. read more