LOVELY LOCATION! This Biltmore Village Starbucks is so cute. It does not have a drive through, but there is a covered outdoors patio and seating inside. Service was good, I stayed to do some school work and got a refill while here. The food was heated up nicely. All in all, this will be a good place for a study session! read more

Starbucks - Such a cute area - Coffee & Tea Near Me - Asheville, North Carolina

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Lovely Starbucks location with even more lovely staff. Hundred percent agree that parking and driving in and out of here is awful. But that's not the Starbucks, that's the location. This is much more of a summer store. They have a whole patio that I really adore when the weather is warm. Right now since it's winter they have taken measures to close it in, but I still found it a little awkward and cold to sit at. The indoors is quite limited for seating, but I was happy to find a chair while I waited. I came in wanting Christmas blend, but they only had Pike available. They asked if I wanted to pour over and I said heck yes. They made me pour over in about five minutes. I hate that they don't have cream out anymore but I guess it is better? I do wish they would ask because I ordered a grande coffee and while it was nice they filled my mug to the brim, I did want cream. Oh well. As I sat here, I noticed the staff engaging with a lot of people. It had a great regular community feel. Super clean bathrooms and store. read more

Starbucks - Christmas blend! - Coffee & Tea Near Me - Asheville, North Carolina

Fast service and friendly staff. The first time I was There I used the restroom and when I came out had about 5 customers ahead of me. I had a couple minute wait while the manager put new paper in the register before giving my order. When I picked up my order the young woman apologized for the wait and thanked me. I didn't even think I waited that long as I've been to busier Starbucks with waits of 15 minutes. She was sweet. Returned the next day to pick up a drink for our way out of town. This time my husband went in while I repacked the car. He was out just as I was getting back into the car. Fast service. read more

Starbucks - Inside-no seating inside but can use the restroom and order. - Coffee & Tea Near Me - Asheville, North Carolina

Convenient location in Asheville. The staff is always super friendly no matter how busy. We have stopped here many times while visiting the area. A nice stop in the morning to get your caffeine fix. read more

Starbucks - Coffee & Tea Near Me - Asheville, North Carolina

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This is an adorable little Starbucks. They don't have a drive thru, but they do have a cute covered brick patio. They were pretty fast with making our coffee on a Saturday morning. I got the Chestnut praline latte, welcome back holiday flavors! read more

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I stopped here for a coffee before my hour drive back home. This is one of the more updated Starbucks I've seen. The shop was clean with lots of space for everyone. The baristas were kind and my nitro coffee came out quick! It tasted delicious as well. Also, lots of parking but kinda tricky to get into the lot. Watch out for cars! Good luck! read more

Let me tell you this is the prettiest Starbucks I have visited in a while! Such a great part of town and perfect spot to study! Although it is a little small the ambiance is perfect for a change of scenery! The baristas were amazing and so sweet which I have not had at a Starbucks in a while. This was my first time trying to ham and cheese croissant and I was not disappointed! I will definitely come back in the future! read more

Starbucks - Green tea - Coffee & Tea Near Me - Asheville, North Carolina

A family member is getting married so we decided to get her favorite drink that says "bride" as a cute gesture. After we got our drinks, I asked the cashier to write on the cup as requested. He rudely pointed at the sticker that says bride "it says bride doesn't it?" Then proceeded to walk away. I walked out of the store with 4 drinks and without being asked for a drink carrier. Do yourself a favor and go to another Starbucks that prides themselves in customer service. read more

Starbucks - a hand holding a cup of iced coffee - Coffee & Tea Near Me - Asheville, North Carolina

Never been to a Starbucks where the staff acted like they could care less that people were waiting for their drinks. We waited over 20 minutes for our drinks and there were probably only 4 other people in the whole Starbucks. Our Starbucks back home puts this location to shame. Additionally, there was a whole lot of talk amongst the staff about the spelling of my name. Making fun of it and trying to figure out how to pronounce it. They were saying it quietly I am sure not wanting me to hear but I could hear everything. It wasn't a polite "how do I say this name", it was definitely making fun of me and I really didn't appreciate it. My name is not even that difficult..... My coffee was definitely not great either. Definitely wouldn't come back to this location. read more

A laid back although busy Starbucks. The staff is cheerful and accommodating. Lots of comfortable seating to sit, sip, work or converse with friends. Love the heated patio. The Cordusio Mocha had an enjoyable taste of dark chocolate with a creamy espresso. It was very good! The brewed chai tea was very hot and delicious. An excellent place to pick up Starbucks Merch. They have the best selection of any Starbucks store I've been to. They also had every Pastry/Food option you can think of! The case was filled with all sorts of yummy options. This is one of my favorite Starbucks in Asheville. read more

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Great coffee!!! Great service! Lovely staff! My wife and I will be back!!! Visiting Asheville for the first time.

We were visiting Asheville for the weekend. We were at a hotel on Tunnel Road and I needed Starbucks in my life to start my morning. Our waze took us to this location which was in Biltmore Village. This location does not have a drive thru. No problem for us but heads up! There is a ton of parking and it is easy to get in and out of. They do have curb side pickup I noticed. It is a super cute location and it was clean and modern. I appreciated customers having to wear a mask. If you didn't have one they do provide you with one. My iced venti flat white hit the spot. read more

service was quick and baristas were friendly ! Always a nice blonde latte that I enjoy

We ordered online using the application. Went inside, picked it up, and left. I ordered the chai latte, dirty, one shot. I enjoyed it.

For a Starbucks, this is a pretty good one. There is an awesome semi outdoor seating area. The reason I say semi is because they have canvas and plastic surrounding it. This is nice since if it's raining, you won't get wet and if it's really sunny you won't get burnt. With the doors tied open, you get a nice breeze still. It's like a big patio or sun room. Inside has seating as well but no big long tables inside. There is a large table outside. I found large tables at starbucks useful for group meetings. Parking is great too. They have a large parking lot all to them selves. The building is cool and matches the surrounding Biltmore Village. No drive thru read more

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Really sweet staff and helpful with tourists. Great location convenient to The Biltmore estate and downtown Asheville

Super fast (2 drinks, under 90 seconds) and very friendly staff and service. Wish my hometown SB was like this read more

This Starbucks is the BEST in Asheville!! This morning Tristan greeted me with a smile and quick, but pleasant conversation. Last week, the delightful barista with the pink hair was just as lovely!! These days when people are using COVID as an excuse to ignore other human beings, it is incredibly refreshing to walk into this store and remember what true customer service looks like. Thank you for making my oh so stressful day just a bit better. Keep up the good work. All of you are wonderful people!! read more

It's a Starbucks. So what you see is what you get. More often than not they get my drink correct and enjoy my time there. They have a very nice patio which is great during the spring and fall but not very well heated during the winter. I'd suggest using the SB ap to order on weekends as the place tends to get overrun with tourists. read more

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I love Starbucks it's one of me and my moms favorite places to go and I love their dragon fruit drink and my mom likes their vanilla bean drink with lots of whip cream and I just like it with no whip cream and I love how they do curb side pickup due to Covid read more

I have been there at least 5 times in a week so far and let me tell you their drinks are always right. The taste is on point. Staff is nice. Service was quick. read more

Parking is ridiculous and people often park illegally because they need coffee that bad, which makes it difficult to back out. But the drinks are good. ;) read more

This is a wonderful Starbucks, with ample outdoor seating and fabulous employees! The interior is quite small, so in inclement weather, it may be hard to snag an indoor seat, or grab a table with outlet access for a laptop. When the weather is nice, there is an outdoor, covered seating area that is pet friendly. Great little walk to many boutique shops and restaurants in Biltmore Village. read more

Rudest most stand off staff in all of Asheville. When I asked if the food on the counter was mine she responded "read the sticker" there was no sticker on the drinks and I ordered cold coffee's and these were clearly hot. When I told her there was no stickers she just reported that that meant she did not make them and couldn't tell us. We're not even sure if we took the wrong order if they made our order wrong. read more

Yeah it's Starbucks. Yeah it's a chain. Yeah we're in Asheville. But I don't care. I love Starbucks and this is the best one in the area. Only downside is their parking lot is usually full. read more

I don't normally review Starbucks locations because 99.9% of them are filthy. However, THIS Starbucks hit every nail on the head: -Clean -Immaculate bathrooms (very rare for Starbucks) -Friendly staff -Clean tables and seating -Decent location A really good store - I'm assuming management is on top of their game here. read more

It's Starbucks, so I love it. I crave it, I need it. There are only a few in Asheville (2 free-standing that I know of, the rest are in larger stores), so I visit this location quite a bit, especially because I always find myself in this part of town. It meets all of my expectations as a Starbucks. So i won't rate it based on any of the Starbucks standards you have come to expect. What I will tell you is that this location is not as convenient as others. It does not offer a drive-thru (likely due to location otherwise known as what Biltmore Village says goes) and the parking is a pain due to the small lot and awkward layout. But, when you are in the area and need a fix, this location won't disappoint. The staff will take care you, they are very pleasant (as most Asheville folk are) and they always get my order just right. Can't say the same for some other spots. But that said, I would rather run in to the Starbucks kiosk/in-store counter at a nearby Ingles/Barnes &Noble/Target, than navigate the parking lot here if I have the option. I mean, either way I have to run out right, so why not seek the one with better parking? read more

It's a Starbucks, chances are if you're reading this you're probably already familiar with Starbucks itself so I won't bother reviewing the chain itself. As others have noted parking is a huge pain. Not much parking, and traffic around the building is heavy as it is (or at least it was when I was there, a Saturday evening) which didn't help. I just parked in another lot and hoofed it. The service is very nice, the barista who took my order and made my drink was very friendly and of course made my drink perfectly. He was super awesome. There's seating inside and outside, and even this time of year it's still possible to sit outside, as it's now covered and there's heat lamps on the ceiling to provide some warmth. You're still exposed to the cold via the entrances from the parking lots (think of it as two eternal open doors) and the fact that the wall coverings are plastic which surely don't insulate as well, but it's definitely better than nothing. Plus, sitting out there drinking my coffee, I felt fine even though it was cold. read more

I absolutely love this particular Starbucks because of the vicinity to my house. I cannot rightly give it 5 stars, though, because of the parking lot situation, which was not designed well. To their defense, that entire area is a circus so I can understand it. It is a super busy location and almost always has a line to the door during peak times. I recommend using the mobile ordering app to avoid the line. Seating options are limited inside, but they have a decently-sized patio area. My drinks are always made correctly. I have never had a bad experience with the employees. read more

I used to be in Starbucks so often one or the employees challenged me to fill every option box on the cup. The day I did, I loved it. Now every Starbucks employee hates me and I sound like a total weenie ordering but when they get it right it's perfect. I just moved here and this is my closest Starbucks. Through gritted toothy smiles, these coffee professionals impressively almost always get my complex and crazy drink right. If parking were better this would be my preferred Asheville coffee place. read more

Disorganized, understaffed. While I waited for my lost order I heard 3 others complain of lost orders. Time for corporate to swoop in and do some training. The coffee was good though! read more

I came here 3 times over the weekend from out of town and ordered food and drinks each time. All three times they were slow (and no line). I waited 30 mins for coffee, 3 breakfast sandwiches, and a cheese danish. The baristas are nice and work quickly, but the food was forgotten EACH time. It's clean and there is nice covered outdoor seating. Don't come if you are in a hurry. Nice place if you are there to hang out. read more

It took a whole 25 mins AND me reminding them TWICE to make two hot teas. It's hot water and tea bags, I mean come on. Now it would had been one thing if they were packed but they weren't and people who had ordered specialty coffee after me were getting their orders before me. Just annoyed. Thanks for listening to my TED talk read more

This is the best Starbucks!!! They are sooo fast and incredibly nice and their coffee drinks are top notch. I've been to A LOT of Starbucks...this is the best one. read more

Coffee great! Service was ok. The guy at register needed to do something with all that hair. But he was nice. read more

Starbucks - Coffee & Tea Near Me - Asheville, North Carolina

Three stars - it's OK, it's a Starbuck! Really, in a town know for being independent you are going to drink coffee at one of the biggest chains in the world? Don't waist your time! read more

they put their whole bussy whenever they make my drinks. and they're nice 10/10. i go out if my way to come to this starbucks

This is one of my favorite Starbucks locations across the country. I always stop here when traveling. It's a quick little jaunt off I-40, the restrooms are always immaculate, and the staff Is super friendly. I wish this Starbucks was near me, not four hours away! There's tons of indoor and outdoor seating, the tables aren't on top of one another, the store is always kept super clean and my order is always accurate. Plus their selection of grab and go food and beverage options is always well stocked. This place can be a bit packed during peak season for the Biltmore, but it's definitely a little oasis for travelers needing a break going through town and a clean and recharging place to get a solid cup of coffee and something other than fast food on the road. I hope this location continues to stay super clean and well managed for years and years to come to continue making travels through Asheville along I-40 perfect. read more

Worst Starbucks ever!!! People doing a lot of chatting around and not taking care of customers. Only one person actually working.

The service is terrible at Starbucks, Biltmore location! I was the first person in line, 6 people came in behind me. The clerk took orders from everyone behind me, ignoring me completely! read more