Stuyvesant Plaza has a fantastic Starbucks. It has an older exterior, but is gigantic and truly spotless. Perfect coffee. The BEST!! Get your Starbucks merch. Review: 5+ read more

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The cashier was half asleep and could barely speak. No greeting, no thank you, nothing. The baristas enjoyed chit chatting instead of working. In the meantine, the garbage cans are all overflowing and the rest room was a disaster. This is not a heavily populated area. This is inexcusable. read more

Nice location with outdoor seating overlooking Stuyvesant Plaza. Very clean and modern interior. I was surprised that I was greeted kindly as soon as I entered but then ignored for a while standing at the register ready to order. I don't like how they prioritize mobile orders when there are customers in the store standing in line. Anyways, coffee was great and overall nice experience with a minimal wait time after ordering. read more

Starbucks - PSLs at their outdoor seating - Coffee & Tea Near Me - Albany, New York

I made an ordering error.... The staff remade my order without question. Didn't make me feel badly and didn't ask me to order again correctly. I felt very valued as a very loyal Starbucks customer, and this example is why! read more

They make the best matcha lattes out of all the Starbucks I've been to. Their other drinks are also of higher quality compared to other locations. Staff is very kind and are always willing to remake a drink. read more

I take clients to the Starbucks maybe four or five times a week and I drop probably a couple of grand every year. I went there yesterday and before I ordered I sat down at one of the big tables and checked a few emails, when some self-important little troll comes over and loudly tells me that the tables are for customers only. The attitudes of the workers at this particular store are unacceptable. Seriously, you pour coffee for a living don't act like you're something special. Anyway from this point on I'm taking all my clients to on common ground across the plaza where the coffee is 10 times better and the food isn't shipped in frozen and out of the microwave.. read more

It's awesome. Coffee is always fresh and tasty. The baristas always strive to get your coffee right. This particular store is more a family friendly as it's in an open mall. Always like going here. read more

Everything was great except they didn't put any strawberry's in my drink but the iced water was so cold and had a perfect amount of ice read more

Starbucks - iced water - Coffee & Tea Near Me - Albany, New York

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Friendly, friendly friendly!! I just love when the person I'm placing my order with has some light friendly conversation and makes suggestions of food or drinks. It makes me feel like I am valued and that everyone working there wants to be there! At their suggestion I ordered my chestnut praline over ice and I even got whipped cream. It was delicious. Just as good as the hot! I have never been a big coffee shop fan but I am beginning to love them!! read more

Rude employees! Coffee specials way too sweet and overpriced . What Starbucks is known for. I only go a few times a year & I forget a rip-off it is. read more

I had an awful experience in this store today. I waited 30 minutes for my mobile order. When I realized it was not coming, I waited on line for 10 minutes and asked for a refund, which I got. Everyone in the store was upset. I gave 3 stars rather than 1 star because I have had normal experiences there in the past. I would not go to this Starbucks any time soon. read more

Starbucks - Put in order at 8:03. 8:48 and no coffee. - Coffee & Tea Near Me - Albany, New York

There was a rumor a few years back that this location was going to be getting a Clover machine. As soon as I heard the rumor I went to the shop, asked someone about it, and was told that if they ever got one of those machines it wouldn't be for a while. Fortunately, I'm a patient man. Because now it's here. Actually, it's probably been there for a long time. I'm pretty sure the remodel happened while I was away in New Jersey. But the details are unimportant, because now there is finally a Clover machine in the Capital Region. It's kind of like a semi-automated pour over device that allows this mega coffee retailer to make higher end coffee one cup at a time. When I was there I got to have a cup of their Brazil Nova Resende. Each of these coffees gets its own trading card that explains a bit more about the beans, where it comes from, and the flavor profiles. This one was supposed to have caramel aromas and flavors of sweet plums and dried figs. I could get a little bit of the dried figs on the finish. But more than anything else, it's a fun exercise in learning more about coffee one cup at a time. Granted, it's a bit more expensive. The tall set me back $3.24 but that's no more than Starbucks least expensive espresso and milk drinks. And these cups of specialty lot coffees are much better than the espresso that comes from their push-button system. So, I'm back. And I'm looking forward to using this convenient location and this nifty bit of technology to explore more of the wide world of coffee. read more

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Today, me and 4 other employees showed up to this Starbucks and asked for 27 drinks in ONE order for Teacher Appreciation Week. Not only was the staff fast and professional, they were also very, very kind! The team of women who were working this morning did so fabulous and even helped us to bring the drinks to our car. Not once did they complain or falter after we asked for this many drinks. Thank you all so much, you don't know how much you are appreciated! Your hard work does not go unnoticed. read more

Clean place. Clean inside and outside. We sat outside (the only thing was that I had to get napkins and clean the table myself) and had a coffee. Always a smile. Like that it is in a plaza where I can shop a little (which I did!) and then have a drink after the shopping on a Sunday (most of the stores close at 5 or 6) and Starbucks is open much later! Perfect. read more

Best Starbucks in the Capital District, and they have Reserve (a.k.a. "The Clover") Coffee!!! The service is quick and there is plenty of room to sit down and enjoy your coffee, plus, there is ample parking and shopping nearby. read more

Starbucks - Reserve Coffee is here! - Coffee & Tea Near Me - Albany, New York

What am I going to say? It's Starbucks. I HATE their espresso, and will NEVER buy a regular latte here. (For those of you non-believers, know THIS: Starbucks does not actually roast their beans. That would take time and finesse, something they do not value. They burn the beans. This is why their coffee tastes like shite.) This particular location. Well, it's clean. And the people are nice. And there are a few comfy chairs. It's not awful. And I will say, this place saved my butt several times during the summer when I was getting to know the area and was sick of the Dunkin Donuts's Frozen Cappuccinos that tasted like they came from the gas station. Extra star just for that. Also, I guiltily admit that I really do enjoy the holiday specials--the Pumpkin Spice Latte, Eggnog Latte, and the *deathly* Espresso Truffle. But this is because it's more desserty and you can't taste the coffee. 'Nuff said. read more

Flies inside and an unmixed dirty green tea latte make this negative review mandatory. The lack of upkeep of tables and chairs by the staff with the high turnover of patrons furthers this disappointing location. Management needs to refer to Corp. standards ASAP. Only good things: free lot parking and outdoor seating (all location based). read more

I normally only went to this Starbucks when I was getting my haircut at Jean Paul close by. It's actually a fairly decent cafe, with nice indoor and outdoor seating, clean environment, and fairly amicable staff. This basically is your run-of-the-mill Starbucks. I prefer the Starbucks on Wolf Road, which is the only reason I docked this place a star. *WiFi hotspot (TMobile) read more

This was the worst experience I've ever had at a Starbucks. The baristas were extremely rude to me, and I witnessed them express rude behaviors to fellow customers. I will never go back due to poor customer service and lack of work ethic. I saw one employee completely stop his task to use a cell phone and take photos and text with a coworker. Completely unacceptable. read more

Ample outdoor seating but marred by a smoker today, although the staff volunteered to go chase them off when I mentioned it in passing to my companion. Props for htat. The inside has a lofty ceiling and much more seating than the average 'Bux, and a lot of it was comfy chairs and not the hard cafe seating many modern Starbucks sport. No complaints about the service. Not bad for a Bux. read more

Fair to unfriendly service on hottest day of the year. NO lemon slices?? EVER? Sorry, I like lemon in my tea, call me crazy. Not enough chairs, dirty tables. read more

I want to like this Starbucks. I really do. The outdoor seating is so nice in the summertime. Alas, the service and quality are hit or miss. And when they miss, they miss with gusto. I've had some impressively crappy beverages served to me here; so crappy that I wished I had stayed home and brewed myself something bland and boring in my own little coffee pot for free. And I'm no coffee snob. I'll probably still come here on the occasional perfect summer night. Or maybe I'll grab a coffee at another nearby Starbucks location and come here for the patio. They can't make me leave. I'm a paying Starbucks customer. read more

This is the closest Starbucks to my work- so I get over here a lot, some days we even walk from work to here and have a nice beverage for the walk back. It is about 2.25 mi round trip for us. Depending on the time of day it can be pretty busy in here... Most days the Baristas are great, but I have seen them roll their eyes at an especially slow person in the line- but that was only once so absolutely forgivable . The thing I love most about Starbucks is the Tazo Chai Latte's- strangely enough, I am NOT a coffee drinker- but Starbucks offers me enough Non- Coffee bevies to keep me coming back wayyyy to often! This one can be pretty crowded in Winter when the weather has forced those who normally sit outside indoors again for a few months...One of my favorite Starbucks! Who hasn't rolled their eyes at someone a time or two when they thought the other person was being an idiot! read more

Starbucks - Coffee & Tea Near Me - Albany, New York

I had a horrible experience with Starbucks today they forgot my order twice which was only a cake pop and a vanilla bean frappachino and then they also forgot the size of my drink twice and after I waited 25 minutes for it, i got it and it was watered down and the cake pops tasted like ass and I almost chipped my tooth trying to bite into it I don't recommend that you eat this overpriced shit. read more

Best Starbucks with classy service and environment. I would say better than most Starbucks in NYC. The owner certainly understands daily customer's secret wishes. Plenty of seats, including four comfy coaches five patio sets. Drinks taste better than average in tidy space, nice chairs, and nice view of cabinet products. Most important of all, the in-store arrangement welcomes users who need outlet and free WiFi. I never saw anyone who needs an outlet but could not find one. I feel welcome when reading or writing at the shop. Highly-recommended Starbucks at Albany. It's surprising that they don't play loud music in the morning, which is my favorite time of day. Just the smell of coffee and moderate sunshine is enough to start a perfect weekday morning =) P.S. great attitude and manner when you accidentally bump into their advertisment. Of course, you won't get a free drink, but you will be treated as a valuable customer. I really enjoy the place where you only smell the scent of coffee instead of other people's body 'fragrance.' The daily crowd are nice and friendly people, and it seems to provide an excellent '3rd-place' working experience, as the company has been promoted. I rarely writes reviews for a chain store, but this Starbucks is worthy of my time and efforts to recommend it. However, as in most starbucks, the good seats run out fast, but it is definitely worth the wait to experience the best Starbucks at Albany! Or I would say way better than the one at crossagte mall. read more

You really stood out today when I needed a quick "fixer upper" after taking a breather (bathroom break) having been an Uber Driver driving around in the area. I walked in and although my first thought was to use the bathroom, I knew I had to get something, and since all of my close Starbucks are bound to close in the next few months (company policy), when I realized that there'd still be Starbucks locations in Albany, I knew I could help use up some of my remaining balance on my Starbucks card. At first, I couldn't spot the beginning of the line. There is no designation that the "line begins here". It appeared to me at first that the line for pickup was where the line for placing the order had doubled, when I saw some other customers entering in through a tiny entrance near the one set of registers, I knew that would be a challenge I needed to take. Although I later discovered that this was in fact not the case, seeing no designations really threw me a curveball. The employees were nice, though. I asked and received what I wanted, when I placed my order, and despite having the employee partake in only my order at the time, there were other customers getting rather annoyed in back of me and I could feel the anxiousness from those customers when they saw how my rather-simple order was tackled and how the employee didn't try to multi-task while my item was being heated (I had a Banana Nut Bread Loaf cake piece, and the employee wasn't serving anyone else at her register while she tackled my order from start to finish - I thank you, but I can tell that not everyone thinks the same way as I.) read more

Beautiful and relaxing place! Very spacious, very neat, very clean and attentive and quick baristas!!!!!

Only enjoyable 2% of the time. Most of the time all the tables are taken by students who spend the whole day working on their computer and nursing a single cup of coffee. Staff usually acts like they don't want to be there either. read more

The BEST Starbucks ever. I love the people, love the atmosphere- the staff is beyond friendly. The things I've seen them tolerate.... literally masters of customer service. I'm always greeted with a smile, they remember me and my order.... I was thinking of naming specific people but honestly, I haven't met one bad employee there. They're quick, efficient, and even during a busy time keep their composure and work well as a team. Management should be proud, and the store should be an example of how EVERY Starbucks should be. read more

I wish I could give them zero stars. Worst Starbucks I've ever been to. All the baristas were rude, messed up my order 3 times.... venti cold brew with light foam... not that complicated. I went to order something different, and they just didn't make it. After 20 minutes I just walked out without the rest of my order. read more

So snobbery lives in the coffee realm? Yeah it does, but even when I get the wrong thing from Starbucks I pretty much enjoy it. Its the best coffee chain around here. Tim Horton's is on a whole other level of 5 stardom love, but I have a nice affair going on with Starbucks. I hope there will be no jealousy between these two. I love them both read more

the staff is really friendly! i enjoy this starbucks. These reviews are probably from people who have never worked in retail and dont know how to be polite. If you come up to the counter rude and unpleasant, i would expect you to be treated the same way. The snobbery is in the way you act and present yourself. read more

Ohhh Starbucks. You are responsible for turning me into a coffee lover and appreciating a good cup of joe. You are even responsible for countless mom and pop coffee shops. Without your influence the fact is many Americans would be in the dark about good coffee and many of the mom and pop coffee shops would never have open. This is all in the past though, today you represent an underwhelming experience, you have trouble making a cup of coffee that represents anything but average and you have lost your mojo. Your espresso drinks are ok but whats with everything else? Now you only offer one below average blend of coffe and in its place is drinks that contain no coffee. I will continue to hope that someday you get your mojo back. read more

By far the best Starbucks I've had in the Capital Region. And I'm a girl that loves her Starbucks! No matter what the drink, I've always left satisfied. The drinks never lack in flavor, and everything's always nicely blended. Very nice, accommodating service too. It's a busy area, so maybe this location isn't the best for studying, but if you're just trying to hang out with friends or relax in Stuyvesant plaza then this is the location for you. Or, you know, if you just really like nicely made drinks! read more

One of the fastest Starbucks in the area, and definitely one of the best with service. They revamped the whole place so it's very clean looking- also they have the clover at this location! read more

Fresh decaf is wonderful. When I came in they had no decaf, but they were happy to put it on for me a great place to sit and enjoy coffee. Friendly and other than that typical Starbucks. Good place to park a bike. read more

Ordered an Iced Green Tea Lemonade, paid with a 20.00. The girl tries to tell me I paid with a 10. After calling and making a complaint, I am told to come back into the store and recieve the additional 10.00 I was not given back. They then have me wait 30 minutes and after that try to offer me a certificate for 10.00 instead of my actual change. Not only that, they gave me an Iced Green Tea Latte instead of a Green Tea Lemonade. Lots of attitude, horrible service. read more

Not very friendly baristas but my pumpkin spice latte was on point, and there was a lot of seating, but it was freezing and i'm usually not one to complain about the cold. read more

Fast service. Didn't think there was anything too wrong with that this Starbucks nothing special but the couple of times I have been there I have been in and out quick read more

This location used to have its act together but lately it has gone down hill. The lines are long and the staff seem incapable of moving customers through it. Maybe this is a new system being implemented by Starbucks, and I have witnessed this at other locations: 1 or 2 baristas, one person behind the counter maybe restocking food, one person in the back who appears out of nowhere once the line is finally down to nothing, and one poor sole at the cash register, who has to do everything. Now, if you are someone who just wants a plain old cup of coffee, like me, than this entire experience is frustrating. Also, I only order dark roast. It is now January 14 and they are still brewing Holiday Blend which is the farthest thing from a dark roast and tastes so bland you think you ordered a blonde roast. Enough already, get rid of the Holiday Blend. Everyday it's still there I walk out. Also, the outside of this location needs a ton of work. Apparently they got a renovation 2 years ago and this was the outcome. Very dissatisfied with this location. read more