Larry of StarBright was a big help when my water heater stopped working during our late December cold spell. I have a tankless Navien system which is great when it is working, but very complex in operation and needs a trained and capable person to repair malfunctions. Larry is that guy! I had talked to the manufacturer to try and get it back in action, but they were not able to do that over the phone. However, when I contacted StarBright by phone Larry was able to get the system functioning by giving me directions to make adjustments so that I had hot water within about 15 minutes of making the call. He then came to my home about a week later to check things out and determined that the unit was not functioning to its full capabilities because it was not set up correctly when originally installed. Larry absolutely knows how to solve problems with this type system and was eager help me better understand its operation so that I could solve things on my own. He definitely seemed more interested in having this system work well for me than making a bunch of money off me. His rate was very reasonable and he couldn't have been more pleasant or helpful. I highly recommend him and StarBright. read more

I having been using this company for over two years. Initially called then when my Navien hot water tank stopped working. Larry was extremely professional getting all the important information about my water heater prior to the visit. He was able to be at my house that day and made the repair. A few months later, I called again to replace a part that I chose not to replace initially. He went out of his way to call Navien and have the part covered under the warranty. I have used both Larry and his daughter on separate occasions for many repairs in my home; plumbing, dry wall, small appliance installation, antique/vintage door repairs etc. Larry and his daughter were always on time, polite and very knowledgable about repairs and installation. When I asked them to repair a dining table, Larry indicated he was not able to fix it but referred me to a wonderful company in the city which I have used for other furniture repairs since then. I would highly recommend StarBright Corp. I trust that they will provide excellent service at a fair price and I will continue to use them in the future! read more

OMG... I have been waiting for months for this dynamic duo to finally start advertising on YELP!!! From floors to walls and crack to leaks this father / daughter team has NEVER disappointed. Always there with answers to my questions and ready to assist with any issue large or small. My Navien water heater was installed within days of my old water heater completely breaking down. StarBright was here bright and early,ready to go and didn't leave until my building was up and running. I am actively renovating my 2flat and can't imagine using any other company to do the work. Lauren has knocked down walls, drywalled,taped, sanded, painted and created for me an amazing living space that has that human touch that is hardly ever found in a big job like this. Their steadfast work ethic, promptness and availability is second to none. Any job large or small StarBright Corp is my recommendation, HANDS DOWN!!! read more

Not sure who to contact, when my AC went out about 3 years ago, I called Starbright Corp and spoke with Larry, the owner. I, of course was very anxious, thinking i might be in need of a new AC unit that might cost hundreds. Larry quickly contacted me with his availability . He was very prompt, friendly and knowledgeable. He was able to assess and fix the problem very quickly. I felt that he was very honest, backs his work, and his fee was fair and reasonable. I have not had a problem with the AC since but, should i experience this problem again, he is the person i would go to and recommend. I have referred many friends and neighbors to him and all expressed satisfaction with his heating and cooling expertise. Larry has also been very receptive, available and helpful with questions and/or repairs for many other household breakdowns. AS GOOD AS IT GETS! read more

We have used StarBright services for years, even before we knew it as StarBright. Larry the owner, consistently provided exemplary service. We have had a 1st generation 'tankless' water heater for many years now. When it became clear that the installers (not Larry) were at their wit's end Larry was one of the very few available who understood this cutting edge technology. This very water heater is still purring! We have continued with him and his company over the years for our more conventional needs at home and income property needs (which were always urgent). He has been dependable, even in inconvenient times and adverse weather, reliable to get to the heart of the problem, accurate in his repair, reasonable in cost. I recommend him and StarBright Corp without reservation read more

I had a problem with my furnace, I called after hours because I have 2 young children and had no heat. I spoke to Larry and explained the problem. He helped me over the phone to get it running saving me a huge bill for a after hours call. He came out first thing in the morning and replaced my thermostat. He could have charged me a fortune, I have an older furnace and was afraid I would get pressured into replacing it. I've heard of frightening stories where all they want to do is sell you a new furnace...his honesty was beyond reproach. New thermostat, and service call was under $200!!!! What a great guy. I've already recommended him to my friends. Its hard to find an honest repairman. Will use Starbright for everything!!! read more

I seldom take the time to wite a review, but if one is warranted, this is it! I live part time in Chicago and come in and out of town regularly. When I experienced trouble with my air conditioning I needed good and reliable help. Larry provided great diagnosis and service! He came late in the day, even though it extended his work day to be certain I had a comfortable living environment. We needed some work done that required contacting the manufacturer and he did so on our behalf. He got things up and running and was kind enough to check back and make certain we were staying cool. His persistence in the long run was the major difference......he genuinely cared and that quality was most appreciated! read more

We hired StarBright/Larry Schatzel to replace a 30 year old hot water heater with a Navien tankless hot water heater for a multi-resident building. He did an outstanding job of evaluating the needs of the building, installing the tankless hot water heater in a neat and orderly manner, including the venting of the unit (which was a challenge), training on how to use/adjust the new heater, and removed the old tank. Their quote and final cost were 1/3 of the closest bidder. Larry also returned a couple of months later to re-train on how to adjust the new heater. Larry did what he said he was going to do and did it with a smile! read more

I was recommended Larry from a friend about 6 years ago when my furnace stopped working. Larry was great. He easily could have told me i needed a new furnace, which would have cost thousands. Larry explained what the problem was and fixed it saving me thousands of dollars! It still works great years later. I continue to use Larry for my annual checkups as he is honest, reliable and beyond reasonable. Several of my friends have used Larry after i recommended him and all are happy and continue to use his services. I highly recommend Larry. read more

This company went above and beyond. The technician showed me the broken part and then showed me what the new part looked like so that I could physically see what was broken and how it was supposed to look. Their honesty was reassuring and refreshing. As someone who knows nothing about A/C units this was eye opening. I feel as though you never really know if you can trust when a repair man comes in and says you need XY&Z. This made all the difference. They were also on time and very polite. I would highly recommend them. read more

I called Starbright one evening about 7pm and thought I would leave a message that my Navien Tankless Water heater would not work. To my surprise Larry answered and came to the rescue that evening. Since that initial time, I have contacted Larry regarding a couple of plumbing issues and he has always been patient and helpful. He has keeps his appointments and followed up to make sure there were no problems after the repair. Larry's prices are reasonable and he provides an exemplary customer service experience. read more

First, I want to say that one thing that really frosts me about tradesmen and repair men is that almost all have no concept or respect for the customers time. They invariably show up hours late, or not at all, OR at times when they arent expected Larry at Starbright is very punctual which I love. Plus he actually knows what he is doing about electric plumbing, HVAC and carpentry. And his prices are very reasonable. Very happy I found him read more

I'm a retired Licensed Architect with 30+ years of construction experience and when I needed work on my house I called StarBright. Great service and great work. Couldn't be better. Came on time and did the work (perfectly) and cleaned up too. Additionally, explained what they were doing and why when I asked. Polite, efficient and (also being a landlord for 30+ years) the price was right. Can't go wrong with StarBright. read more

StarBright is an excellent company that I have used over the last 5 years to service my aging 2-zone central AC, 2 furnaces, and my 2 tank-less Navien water heaters. Larry the owner is knowledgeable, skilled and courteous. Prices are reasonable and they stand behind their work, ensuring satisfaction. I would highly recommend StarBright without doubt or hesitation. read more

Larry really bailed us out when we had a reverse osmosis and a tankless hot water system installed at our business by an disreputable contractor. He fixed all the installation mistakes and got us online which for a business like ours is very important. He has responded to emergencies quickly. His many years of experience have served us well. read more

Super friendly and professional. Definitely the most experienced Navien technicians we have come across, and will be our first call for services related to our water heaters. Fair pricing and easy to ask questions, I never felt like we were being dismissed or talked down to, as many home service technicians can be. read more