Really great. Fast and effective work style - doesn't stop at anything to get the apartment you…read morewant. They follow an online application process where you don't have to sit and fill out paperwork all day or multiple times if your first apartment isn't accepted. Quick fix to the online form, a signature and away it goes! Would recommend to anyone thats looking for a new apartment.

Michela Nionakis was easily one of the worst realtors I've ever worked with. From the beginning,…read morecommunicating with her was a nightmare. I would wait days for answers and had to follow up multiple times just to get basic information. When we scheduled a tour, she didn't even confirm the showing until we reached out two hours beforehand. She confirmed 3:15 p.m., but we told her we were driving from out of state and traffic would put us closer to 3:30. When we got there, she acted like we were late and told us we would have to reschedule. The showing itself was just as bad. She showed up in a graphic sweatshirt, didn't greet us professionally, and barely explained anything about the apartment or application process. When we asked normal questions, she was dismissive and impatient, even sending texts like "..." as if we were bothering her. Since she gave us almost no useful information, we had to contact management ourselves. The application process was where it got even worse. After we completed the lease, she told us on 4/20 that we needed co-signers, then disappeared for the rest of the day because she was off for "the holiday." She was rude and unhelpful to our co-signers, including my friend's mother, whose first language is not English. I asked to speak with her by phone so we could get on the same page and I could help walk our stressed-out co-signers through the process. She refused and said, "I don't need anything from you. If the co-signers need anything, they can contact me directly." Our co-signers were already overwhelmed because of her lack of guidance, and she still couldn't be bothered to help. The next day, she gave us an ultimatum to get the new paperwork signed by 2 p.m. or she would refund our deposits and pull the application. When I told her to go ahead and pull it (because I didn't want her getting the commission for doing NOTHING), she suddenly claimed there were other pending applications and that we wouldn't be able to reapply. We called management directly, and they confirmed we were the only application........ Overall, Michela made this process SO STRESSFUL than it needed to be. She was slow to respond, dismissive, rude, unhelpful, and misleading, and SO UNPROFESSIONAL. I would absolutely not recommend working with her, even our co-signers commented on how horrid it was working with her.

I decided to buy my first condo in March 2014, in a sellers market. From the beginning it was an…read moreextremely frustrating and stressful process. All the buyers competing against each other offering tens of thousands of dollars over the asking price, never knowing if your offer was good or bad. Luckily I had Blake Sherwood's invaluable help. During our first meeting, he immediately put me at ease for being a first time buyer. He often works with first time buyers although he also has clients who are repeating the process. He was very efficient to help me identify the condo that met my requirements, gave me advise on market prices and came up with a great strategy to be as quick as possible to be the first ones to make an attractive offer to the seller, while keeping my budget in check. Blake always provided unbiased and sound advice. We would go see places and he would always allow me to express what I liked and disliked first and then he would give his opinion. I never once felt he was trying to push me in one direction or another. Once I had an accepted offer from the seller, Blake worked with me very efficiently all through process until the closing date. He explained very thoroughly how the process works, what needs to be done by what date, recommended people I could work with (lawyers, inspectors), and was very diligent with keeping up with all the deadlines and documents that needed to be provided from both parties. Even after closing he was helpful and patient with any additional questions that I had. One of the things that I am most impressed with Blake is how quick he was in returning emails, phone calls and text messages. I would text him late in the midnight and I often get an answer within 30 min. If I don't, I would have the answer in my Inbox early in the morning. Overall Blake was essential in my process to buy my new place in a very difficult market for buyers. He made the process simple, and smooth overall, which I am truly grateful for. I would recommend Blake to anyone looking for a true professional who also understands how nerve-wracking and confusing first time home buying can feel.

When I first met Matt, I had pretty much written off realtors as a profession. When my husband and…read moreI bought our first condo a number of years ago, our first buyer agent screwed us by convincing us that we should waive the mortgage contingency. When the appraisal came in low and the lender denied us financing, I was fortunately able to save the deal on my own by finding a different appraiser who appraised at asking price, no thanks to our buyer agent who had stopped answering my calls. After a few years, we sold the condo FSBO and purchased a several properties using only the seller agents. They were pushy, self-serving people who were primarily interested in getting their commissions. One agent didn't even bother getting us the keys after we had closed on a place because he had to go trick-or-treating with his son that evening. Such was my mindset when I first worked with Matt two years ago. I was selling two condos FSBO, and Matt was representing an investor buyer. The buyer was very interested in the location of one of our units, and Matt was trying to close the deal prior to our first open house. However, although Matt was a strong negotiator on behalf of his buyer, I never felt taken advantage of. He was courteous, very accommodating in bringing items to our house for us to sign, and ethical in his dealings with us. For example, I didn't know he spoke and understood Mandarin Chinese and started what I thought was a private phone discussion with my husband in Chinese about the terms of sale. Matt literally ran out of the room to allow me to have my "private" discussion without him hearing/understanding it. To finalize the deal, he included some terms less favorable to his commission that sweetened his buyer's offer. I was impressed by this. I also didn't know until later on that he had founded his own independent realty company that he was president of. He was always very down to earth and never acted as if he was too good to do the work of a regular agent. After we closed on the sale, we wanted to buy an investment condo near our house. I had pinpointed a newer building I wanted to buy in. After showing us some comparables, Matt notified us immediately when a unit in that building came on the market, helped us negotiate a sales price below asking, and assisted us with the purchase, which was a bit complex as it involved a rent-back to the sellers. Since that purchase, we have had Matt help us with two additional real estate purchases, one for my in-laws and one as another investment. Matt was very tolerant of the long search for the perfect condo for my in-laws, who had many specific preferences. Even when he was sick, he set up and attended showings with us early and late and in all kinds of weather. He was always very objective about the properties he was showing us and never tried to sugarcoat anything just to convince us to buy. Matt is also very skilled in multiple-offer situations and bidding wars. With our most recent purchase, we had pretty much given up hope that our offer would be accepted since there were several other offers above asking. Matt worked with us to adjust the offer price (not excessively above asking) and terms. We were pleasantly surprised when our offer was accepted. While we were waiting to close on this purchase, Matt and his leasing agent David Morganstern helped us find excellent tenants with high credit scores to lease the condo and parking spaces. We agreed to pay half the fee and Vanguard only charged us a quarter fee. On the day of closing, our lender flaked out and wasn't able to have everything ready in time for the signing despite us being on time with all documentation. Matt stayed calm and was helpful with getting things the lender needed to finalize the closing two days later. He is a consummate professional. In short, I am very happy with the services Matt has provided to us and plan to use Vanguard Realty for all my future real estate transactions.

We used Eric as our realtor for a Condo purchase in Brookline. Being new to the area it was very…read morehelpful to work with someone who had such knowledge and experience in the area. From our first meeting, Eric was focused on helping us find homes that would work for us - listened to our priorities in what we were looking for in both the property itself and the transaction. He respected that since we had just moved to the area, we would be taking our time to get a feel for the neighborhoods we could see ourselves in and for the local property market. With the housing supply in Brookline being so tight - Eric would alert us as soon as a property that fit our needs came onto the market (or even a bit before) and had the connections with other local realtors to get us in before the open house. He wasn't pushy - trying to talk us into making an offer on a place we didn't love or getting us to bid beyond our comfort zone. After a few months of searching and trying - we successfully purchased a condo. Eric followed up a few times after the purchase to make sure everything was OK and that the property was 'as advertised'. In short - we couldn't recommend Eric higher.

Eric was great during the sale of my condo in Brookline. He was knowledgeable, professional and…read morevery responsive. I would highly recommended him.

I am a 22 y/o female college student from BU (now graduated) and I have nothing but kudos to give…read moreto Advantage. Chris Taylor was an absolutely AMAZING agent. Anytime I had an issue, I felt completely comfortable asking him questions. During move-in (COVID era), he wore a mask, gave me a goodie bag filled with information about the place, and was nothing but friendly. Initially, I had such a tough time finding an apartment and was so worried throughout the process since it was all very last minute. Chris was so extremely helpful and sent videos upon request, gave clear communication, and was just an overall pleasure to interact with. I have nothing but good things to say!

Do not rent from these people. They will not fix any problems like rain flowing in the windows or…read moreno heat. When you move out don't expect any money back. They make stuff up like charging you for a dirty oven. It was filthy when I moved in but they took off $350 of the SD when I moved out. I guarantee they did not clean it!! Document everything and do not pay cash for anything!! Not to be trusted --Slum landlords and NASTY to deal with if you complain. Don't rent from Kelleher Family LLC.

My wife and I had the good fortune of stumbling upon Collin Bray at an open house for which he was…read morethe listing agent. We were early in our search for a first home and hadn't yet found a real estate agent to work with, but after meeting Collin we knew he was the right match. Straight from the get-go and throughout our entire home-buying adventure, Collin was warm, patient, supportive, informative, responsive, and approachable. He was the best possible guide and advocate we could have hoped for, explaining each step of the process so we'd know what to expect and when, providing well-informed insight when we were preparing to make offers or negotiations, and folding helpful questions into conversations with seller's agents, home inspectors, builders, and HVAC professionals, that we wouldn't have thought to ask. On top of all this, Collin was invaluable when it came to helping us make connections with other professionals we needed. Home insurance agent on short notice? Done. Amazing interior designer? Boom. Sharp-as-a-tack real estate attorney? Wish granted. Collaborating with Collin was such an enjoyable experience; he always had our backs and was ready to skillfully shepherd us through whatever unfolded. I can say with confidence that if Collin had been captain of the Titanic, it would have arrived in New York City ahead of schedule AND unscathed. Luckily for us (unluckily for them), he was born a bit too late for that and chose to navigate real estate deals instead of oceans. We truly cannot say enough positive things about working alongside Collin and are beyond grateful for the big role he played in putting us in our new home!

It's stressful enough at the mere thought of moving. Yet, if you have a list of must haves, a…read morebudget and small timeframe to land that perfect place, a knowledgable real estate agent is key! Collin Bray and Martica Wakeman from Century 21 Cityside not only assisted every step of the way but continued to follow-up long after the task had been mastered. Whether your in need of new home, rental or business lease, call Century 21 Cityside.

This was by far the best and easiest experience we had finding our new home in an entirely new area…read morefrom Florida to Boston and we have not only Metro Realty to thank, but Rebecca Phillips especially! We had plenty of questions and worries finding a place close to my grad school, near transportation, that met our financial needs and had things like parking laundry availability etc. Especially as this was long distance with our preparation to move across states and with Covid-19 precautions they went the extra mile of providing virtual tours ! Rebecca patiently withstood back and forth emails with all these questions, confirmations, etc on the landlords behalf between multiple units we were looking at and ultimately worked with us on finalizing details for our new rented apartment. No background fees, sketchy practices or bombarding with pushy messages etc., I've experienced with other moves over the last 4-5 years and we much appreciated their professionalism throughout the entire process down to the key exchange. Definetly check the company out and ask for Rebecca she'll make sure you find a great place to live !

Excellent professionalism and expert advice. Highly recommend these chaps. Sold a multi million…read moreproperty with their guidance and execution. Trust them.

I would never use them again. And I would not recommend them. It cost me almost $3,000 to do…read morebusiness with them - money Mario said I wasn't going to have to spend. It turns out I did. His answer, when I contacted him about it, was that he was not liable for that. Now I have to pay that money that is not in my budget. Updated 4/20: I received a copy of the advisory letter that the Office of Investigation of the Division of Professional Licensure sent to Mr Pavli about how he might be in violation of some rules regarding this fee he was not supposed to charge me. Updated after comment below: Thanks for your comment but I contacted Mario specifically for a non-fee apartment and he knew about the possibility of me breaking the lease. He never mentioned what you said below.

We recently found a 2-bedroom in the West Back Bay for an unusually low price. Sveta Vakhitova…read morehelped us through the process. She was professional and very prompt in her communication. She was also honest about an imperfect part of the apartment. We were not in Boston at the time (had a friend see it eventually) and the fact that she communicated about this, in fact, taking initiative on it, helped us build trust. Furthermore, the place is a very good deal and there wasn't even a broker's fee -- the owner paid it -- and no security deposit (just first and second month's rent). For Boston, it's pretty unusual. Sveta also worked hard past the usual business day to get our application in on time. Sometimes I even felt she was ahead of me. While it got mildly annoying once :) I am very glad she egged me on, as we quite literally got our application in minutes before someone else did, and this helped us get the apartment. Finally, it was a pleasure working with a fellow Russian-American, who happens to be the best of both worlds: we felt like she worked closely with us and "adopted us," in a communal, close-knit Russian way, but, in an American manner, she stayed upbeat and optimistic about the process :) BLR gets excellent reviews, and I am glad I trusted them and Sveta. I highly recommend them.

Worked with them for years, and they initially did a good job…read more More recently, they mismanaged one of my units and left it in a state of disrepair. Now they won't pickup or return my call. Completely unresponsive. I'm open to taking down this note. If it's still up, they still refuse to provide any assistance in cleaning up the mess they oversaw.

I was abruptly informed two weeks prior to Christmas that my building was being sold. The timing…read morewas especially stressful. I saw one apartment prior to finding my home that made me want to cry. I absolutely couldn't see myself living there. Fortunately, Danny was extremely responsive and arranged a viewing for me first thing the next morning. His professionalism and genuine desire to help made a very challenging experience manageable. To take things a step further, after moving in I lost the entire contents of my wallet, keys included. Danny responded within moments and made sure to have keys to me within impeccable timing. Despite having already signed a lease, I was still a priority. Boston Realty Net has treated me as a person, they're interested in building lasting relationships. I recommend them to anyone trying to navigate the chaotic Boston Housing market.