I wanted to take this moment to acknowledge the great works and professionalism of Dominic Maciejewski!!! I can't say enough about Dominic's contribution in helping us lease a new car. Dominic contacted us a few months prior to our current lease expiring. He provided us with many options and the many different plans/cars for us to consider. We scheduled a time to go to the Dealership and Dominic was prepared and new his business very well. As usual there were negotiations and he handled it thoroughly and professionally. I could go on, but just wanted to provide my thoughts on how great it was to work with Dominic. read more

Horrid service salesman got mad because sale fell through and ran a young mans credit 9 times after the young man left below is the picture of the salesman read more

Star Nissan - Horrid sales man and scammer - Car Dealers Near Me - Niles, Illinois

You wonder why Nissan is failing,? Hmmmm maybe because you can't test drive a "sports car". I've been a proud owner of various Z cars and thought I'd check out the new Z. I currently own an Audi but figured maybe the new Z would steal my heart. Arrived at this dealership, greeted per usual but when it came to test driving the vehicle, the sales woman said her manger would need a credit score app etc! Bwhahahaha! Bye! Nissan USA, you should be disappointed and weary of what kind of managers are running your dealerships. Potential Z buyer, not anymore. I'll keep my Audi sports car. Sorry not sorry but you could do a better job. I'm almost 40 and never heard of this! read more

Star Nissan - The new Z - Car Dealers Near Me - Niles, Illinois

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My experience was great until I called and spoke with a manager named Shawn. I asked to speak with the previous sales guy, (as we had a deal in the works) but Shawn said he was off and that he would help me. I explained everything, including, the purchase agreement I accepted, and he basically called me a LIAR, because the numbers seemed too LOW. He said the numbers were wrong and, again, basically called me a liar! He also told me I should try selling my car on my own and then come back. He also told me he lost a lot of money this year. What does that have to do with me? This dealership is great, but I wouldn't want this @%% to help me. read more

BUYER BEWARE! I had an extremely frustrating experience with Star Nissan of Niles and would urge buyers to proceed with extreme caution. I agreed to purchase a 2021 Tesla Model Y at the listed and quoted price of $25,500 before fees ($27,778 after fees). Based on that price, I secured outside financing, arranged funding, obtained cashier's checks, and provided insurance while waiting through a week of delays, during which I was repeatedly told the vehicle was being "detailed" and "serviced." Off site. Communication throughout this process was poor, particularly with a salesperson named Ocean, who failed to clearly explain the vehicle's status. I was left repeatedly chasing updates and timelines with little clarity or follow-through. Once the car finally arrived and paperwork was actively being prepared, I was passed off to another salesperson, Josh, where it only went down hill, Josh raised the price to $27,795.63 before fees ($29,853.89 after fees) well above the originally quoted and advertised pricing (which had since changed to $25,888 online). I was told this increase was because the dealership would "lose money" if they honored the price I was quoted just two days earlier. Mind you, I only had to wait between the quotes because the car was "off site being serviced and detailed" When I questioned this sudden price hike, Josh stated that the listed price supposedly applied only to veterans or military personnel. This condition was never disclosed at any point, and I was never asked whether I qualified. This explanation was introduced only after financing was secured and paperwork was already in motion, making it feel like a retroactive justification rather than a legitimate policy. When I stated that I was prepared to proceed only at the originally agreed-upon price, Star Nissan refused to move forward with the sale. Bait-and-switch pricing, undisclosed conditions, and a complete lack of professional communication are a few ways to sum up Star Nissan. A reputable dealership honors its advertised pricing or clearly discloses all conditions upfront. Star Nissan did neither. I ultimately purchased a similar vehicle elsewhere through a transparent, no-haggle process at a lower cost, which only highlighted how unnecessary and avoidable this experience was. I would not recommend Star Nissan of Niles to anyone. read more

Star Nissan - 1/12/2026 quote - Car Dealers Near Me - Niles, Illinois

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Buyer beware of this dealership. I should have read the reviews because they tried a bait and switch on me and my wife. Came up with a price than said we don't qualify for the rebate they supposedly included and also tried adding a 1,995.00 stain package to the price We walked out and will never do business. Be careful if you decide to purchase from them. read more

Rakshita Viradia was very helpful and knowledgeable ..she made the whole process of buying a car a pleasant experience

Predatory Service Practices - Absolute Scam Dropped my car off with no warning lights. Picked it up with a red airbag light on. My vehicle sat all day with zero communication, and they waited until late evening when no managers were present to push charges through. I was grossly overcharged for parts compared to Star Nissan's own website prices. When confronted, they claimed to "adjust" the bill--yet the final invoice increased with surprise fees. A "discount" that costs more is not a discount. Now they're demanding nearly $1,000 to fix a safety issue that appeared only after they touched my car. This wasn't an error. It was deliberate price manipulation and deceptive behavior. I have invoices and screenshots to back every word. Avoid this service department at all costs. read more

I researched and found the exact Nissan Kicks I had been looking for at starnissan.com. After selecting the car on their website, I received three emails. Two confirming the price of $19,119.71 and a third with a bonus offer of $2,000.00 toward the purchase of a new 2026 Nissan. When I went to the dealer later that day, I was told someone made a mistake and the price is not $19,119.71 but rather $24,495.00 and they would not honor the confirmed price I received in two separate emails from Star. Nor would they honor the $2,000.00 discount toward a new Nissan. I have since filed a complaint with the State District Attorney, Better Business Bureau, and Nissan corporate. read more

I brought in my 2018 Rogue on 3/2/25 and asked if the software on the AV unit can be updated. The unit is fully functional when I dropped it off. They said they would check. They ended up bricking it and expects me to pay for the replacement unit. The worst part is they did not inform me of the possibility that the update could break it so I'm going home today with a broken radio which the director told me costs about a grand before labor. I spoke to the general manager but did not receive any resolution. The business offered free installation if I purchase a new radio - no thanks. It is their technicians that broke my radio and I should not have to pay out of pocket for their mistake especially since the technicians were aware that the update could break my radio and yet they did not notify me of this possibility. I will now have to spend almost a grand of my own money for their negligence. And they don't even have the decency to apologize. Stay away from this place. Zero stars read more

I recently had a very nice transaction with Star Nissan, Lukas was salesperson). I contacted Star via caragurus.com about a 2025 Nissan Rogue CPO and it took me a few weeks to stop by to check out car. It was as described and looked like a new car. I took a quick test drive and asked them to give me an offer on my 2019 VW Arteon trade, which was in great condition. The initial offer for trade was fair and for the purchase did contain a $1999 protection package, $399 scanning/storing doc fee, and the normal tax/title/doc fees. We did a very quick negotiate where I let them know what my amount would be for me to purchase and they took less than 10 minutes to return to let me know we were good to go. The was the first time I have ever purchased a car in Chicago area due to most dealers refuse to remove all the extra fees and offer extremely low trade in offers. Total transcation with financing included was less than two hours for me to drive away a very happy customer. read more

This is a very straight forward car dealer. I've had some really bad experiences with other car dealers but this one was great. Josh, our salesperson, was very honest and upfront. Overall, it was a very pleasant and easy experience. If your in the market for a Nissan, I'd start here! Ask forJosh Delgado! read more

Hi, Funny Story. I bought a Nissan Versa from here in 2006 but it was a 2007 model. I drove it until recently with no problem. Finally, transmission went out. I was told those new transmission are horrible. The Transmission place showed me that the manufactured of the care placed a zip tie to hold the chain in place for the transmission. Wow, I was shocked about how unprofessional that was and wondered did it cause my transmission problems. See Pic for evidence. The other thing is I would stay away from their service department. I had an exhaust issue where they wanted to charge $1200.00 to fix. My local mechanic fixed it for $90. read more

Star Nissan - Transmission held together with a ZIP Tie from Manufacturer - Car Dealers Near Me - Niles, Illinois

If I could leave zero stars I would. When I moved to the area 20+ years ago this is where I purchased my first truck. The sales team and associates were amazing, helpful, always available. They worked for the customer, if there was an issue they would say come right in and we'll take care of the problems. I never felt I was being taken advantage of. In the last few years, I understand management has changed, standards and policies have changed like every business. However today was the final straw. We purchased out 2022 brand new fully loaded Pathfinder from another dealer. The truck has 7 miles on it. We've had the truck for 21 months give or take. This morning we made an appointment at Star because we did not feel like going to where we purchased it. BIG MISTAKE! The truck was dropped off at 9:20, before they even looked at the truck - the associate stated well you need your break line flushed - IT'S DUE That will be $189.00 - again the truck is 21 months old and has 14k miles on it. I stated it's not due, please just do the oil change and tire rotation. About an hour later we get a call from the associate, he sounded as if he was in a panic! He stated, your break line needs to be drained and also your back break pads are down to 4mm and they need to be replaced NOW! So I replied don't touch the break pads, I inquired wait shouldn't the front ones be worse they "normally are the ones to go first" he's said "well you must ride the breaks" I said "No", (again very panic voice) "Well you must do a lot of stop and go" I said "Ummm No" Well then you must be a go and ride the breaks hard" I said again "NO" ( Please keep in mind I've been driving for about 25 years and never was told I was a hard driver or ever had break issues ) I again stated " Do not touch the breaks or anything to due with them, When we went to pick up the truck, He started again I asked can I have my keys I will bring it to the dealer I purchased it from because obviously there is another issue going on if the back breaks are going so soon and so quickly. He stuttered like a fool... This place is SHADY AF! Do not buy a car here they will try to rip you off, they Will nickel and dime everything and try to sell you things that you don't need. The management sucks here they don't do anything - I'll get a generic response please reach out to the manger! No I'm not interested THEY ARE THE ABSOLUTE WORST - Shady 70's car salesmen - I'd not be surprised if this is breaks from another truck! Buyer Beware !!!!!! read more

Star Nissan - Fake News ! - Car Dealers Near Me - Niles, Illinois

This was one of the worst examples of a dealership fumbling the ball a yard from the goal line I've ever seen. A very long story that I'll try to sum up quickly: First numbers included $4000 in extras. The manager chased me out to the parking lot and took care of that. We do the online app and I was approved. I drive up a second time 2.5 hours round trip. Sign all the papers but the dealer system and pnc aren't communicating. When I left to wait till it did they offered to take $167 off car and switch me to TD bank. The loan though was a higher rate and would cost $300 more. They didn't want to budge a dollar. While I'm at work I get a call 7 minutes before you close from a male manager isaac? saying the bank messed up and now I need to submit a new app and hit my credit. I'm given 7 minutes to decide because he needs to get these cars to auction. So I pass. I was fully approved with an 803 score and yet I still wasn't able to get a car from this dealership. read more

Dear Nissan North America and Star Nissan, I hope this letter finds you well. I am writing to bring to your attention a significant issue I have been facing with my Newly Purchased 2023 Nissan Rogue, which I purchased on January 30, 2023, from Star Nissan. The vehicle has been experiencing persistent engine malfunctions and CVT transmission issues, and despite multiple visits to various Nissan dealerships, the problem remains unresolved. The vehicle has been to multiple dealerships, and it seems that neither the dealerships nor Nissan Consumer Affairs have a definitive solution. The issues I am experiencing include, but not limited to CVT Malfunction, Engine Malfunction, the vehicle reducing its power and will go barely past 10mph. In addition, it started smelling awful the second time around. One time, my husband noticed on the security camera the headlight was also flickering. These issues have persisted even after multiple visits to different Nissan dealerships, where various diagnostic tests have been conducted. Unfortunately, none of these attempts have resulted in a successful resolution. I must express my disappointment and frustration with the lack of a satisfactory response from Nissan consumer affairs, dealerships and the Nissan service teams I have dealt with. This raises concerns about the overall reliability and quality of the vehicles, especially since this is a new vehicle. I understand that issues may arise with any complex machinery, and I firmly believe that Nissan is committed to customer satisfaction. This vehicle NEEDS to be repurchased back to this dealership, to NISSAN for its ongoing defectiveness, unreliability, and questioning our safety especially with my young children. I kindly request that action is taken as I can't be living with and paying for a defective vehicle with this engine malfunction and CVT transmission issues that are ongoing in my New 2023 Nissan Rogue. In light of the persistent problems and the fact that the vehicle is under warranty, I kindly request that you arrange for the vehicle to be taken back to the manufacturer. I have attached photos and a video of this situation. I have been to multiple dealerships as insisted by Nissan Consumer Affairs. I urge you to treat this matter with utmost priority and urgency, as the safety, reliability, and satisfaction of Nissan customers should be of paramount importance. Thank you for your attention to this matter. I look forward to a positive resolution as no one should be allocating costs to something that is defective and dangerous, especially being stuck in the middle of an intersection. I am hopeful that Nissan will demonstrate its commitment to customer satisfaction and address this issue promptly and satisfactorily. Update: This happened a 4th time on Thursday June 8th. Lemon Law, this car NEEDS to be taken back to Nissan. Nissan consumer affairs said it needed to go to a different dealership each time. It MUST be taken back. I got stuck again with my 3 month old. read more

Star Nissan - Car Dealers Near Me - Niles, Illinois

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Always a friendly and courteous place. Service is prompt Sales is always courteous Have bought more than 4 cars from them and never been disappointed by sales or service I know buying a car is not a great experience but they make it manageable. If you are shopping I think you need to be honest if you are really going to buy or just looking. It will help manage the expectations both ways. read more

Scammers. Try another Nissan dealer. If you get a maintenance plan, be aware that you can go to any Nissan dealership and not this one in particular. I was lied to and told that my services had to be provided at this dealership in particular to uphold my maintenance plan deal. Once the plan expired, they were honest that I could go to any Nissan dealer. read more

Very disappointed with my purchase from Star Nissan in Niles. First and foremost I want to say I'm a young father who was in grave need of a good functional vehicle so that I could take care of my family. I went to Star Nissan and purchased a 2020 Nissan Altima, the "best" vehicle I could afford. Yeah this was my first time financing a vehicle so they definitely tricked me. I purchased the vehicle on September 23rd from sale rep Zain Ibrahim, who told me the vehicle was in great condition because I purchased it from the "Certified Pre-owned" lot . Not even a week of having the car, the dash board lit up like a Christmas tree with all sorts of malfunctioning lights. I took the vehicle back and service manager Brian Dickey took very good care of the vehicle. The vehicle was under maintenance for about four weeks but all I wanted was the vehicle I paid good money for. A month after the vehicle was fixed my "blind spot sensor error" light came on. I thought it was an error with the sensors due to the snow. A few weeks went down the line and all 3 passenger door locks magically stopped functioning. So now I have 4 things on the car that need to be fixed and I've barely owned the vehicle for any time at all. I contacted Star Nissan in Niles and I was told by the new Service Manager whose name I forgot, that I would have to potentially come out of pocket for the repairs. I'm not gonna lie as a young parent I don't have a lot of money laying around so I waited. It is now April 11th and another malfunction light has came on. Buying this vehicle from Star Nissan has been nothing but disappointment, regret, and stress. I would advise anyone looking to buy a vehicle from this place to stay away and try your luck with Chevy or Toyota. They aren't selling good functional vehicles, they're just selling vehicles without having any regard for the buyer. Haven't even had the vehicle for 7 months and I have all these lights on with only one functioning driver door. I am adamantly telling all potential buyers to please please stay away from Star Nissan they will scam you! read more

Star Nissan - Car Dealers Near Me - Niles, Illinois

Working with Arnela was absolutely amazing! She listed to my wants/needs and was so personable. I felt comfortable the entire time while working with her and she helped my trade in my car for the exact one I was looking for. I highly recommend working with Arnela! read more

Had a excellent experience at Star Nissan today. Arnela Husic assisted my father when he purchased a new car. She was extremely helpful and pleasant. She took the time to answer all of our questions. We will definitely be back to purchase any future cars at Star Nissan. read more

Some years ago I purchased new Nissan Altim for my oldest daughter and was pleased with the transaction. Now, years later my youngest daughter needed a car andI was shopping for a CERTIFIED PRE-OWNED Nissan Rogue. We went online and saw a vehicle that seemed to fit her needs and priced about where it should have been. Times being what they are we knew there was no negotiation from the listed price. That should have been that. We told the salesman that we wanted that car and to create an invoice. We knew what tax, title and license should cost, so we knew what the bottom line out-of-pocket price SHOULD have been. To my shock, when the invoice was presented THE BOTTOM LINE WAS $3000 MORE THAN IT SHOULD HAVE BEEN. When I questioned how they got an extra $3000 stuffed in there I was told THERE WAS A "CERTIFIED PRE OWNED FEE", PLUS A CHARGE FOR THE REPLACEMENT PARTS THAT WERE NEEDED WHEN THEY DID THE PRE-OWNED INSPECTION!!!! What a scammy, dirty feeling business practice. Star Nissan was totally deceptive in their advertising and their sales presentation. I've bought several CPO's before and the advertised price was the price, unless negotiated down. IMO THIS IS A TOTALLY FRAUDULENT PRACTICE. I will never ever shop there again. As a side note, I has a similar experience with another Nissan dealer, but they only jacked the price $1000. We ended up at a third Nissan dealer who did a straight deal and who we bought the car from. read more

Don't present a pre-owned car with damaged side and bad wheel coverings for sale without alerting an invited customer to view it. Don't present confusing arguments gaslighting customer. read more

Switch and bate professionals. Made me change my mind about buying Nissan from any Berman brothers dealership . They do t even have a showroom rite now read more

Ch ch ch changes! Happy to hear management is moving in the right direction with a new Service Advisor/Manager hire. If you're reading this - READ THIS - John L. has left his long-term relations with Just Tires (Goodyear) after opening their new and fresh location in Skokie, Illinois down the street - Kevin, one of their highest grossing sales managers has taken over and customers like me will be leaving in droves - the reason why? OLD SKOOL CUSTOMER SERVICE - everyone and anyone that I know that has a Nissan will be referred to John in the Service Department as he's a very likeable down-to-earth and honest person who doesn't sit behind a computer screen and answer emails all day - he's a customer service oriented person who takes cares of customers and creates long-term relationships with clients. Just Tires Skokie has lost me as a long-time customer simply for the fact that John has moved on to bigger and better and the employees their are leaving or will be leaving in droves and their new hires - well let's say there's going to be workload and morale issues for them moving forward. read more

Had great support from Omar while purchasing my car here! Highly recommend for anyone purchasing a new car

They are superior in service and expertise. When buying my car they were amazing. We basically made the deal up front because I knew what I wanted . I came in and paid because the manager went by the agreement we made on the phone. Very respectable sales people that I dealt with, and I left totally calm & happy with my purchase. Fast forward 2 years : service reps are also outstanding . Especially Rich, who I dealt with today. I'd had a frustrating experience with a minor maintenance Issue at AAA. He was highly sensitive and actually told me I could come by and they'd help me out. He stood by his word and was a star service representative . Thanks Star Nissan . Go here for your trade-in, new vehicle and or service . Give them a chance at least! read more

Star Nissan on Touhy is the best dealership. Arnela was my sales person and I will be back for sure. Great job Arnela for everything!

If I could leave zero stars I would. Completely wasted my time not once not twice but three times in the service department. I was told they couldn't find an issue with my car . First I was told they needed a more experienced mechanic to take a look at my car , made another appointment took off of work again only to be told we dont know why or how your driver side floorboard is collecting water. I was at a loss and extremely frustrated . I brought my 2014 rogue to a different nissan dealership and they were kind caring and empathetic. They diagnosed my car , fixed the problem in a couple of days . All good no thanks to star nissan read more

I was pleased with the purchase process here and with the vehicle and what I paid for it. A lot of that due to the Sales Consultant I worked with, a fellow named Arun O. I went to quite a few dealerships that gave me bad feelings before I landed here and in Arun's office. Arun is a straight shooter. He wasn't pushy or greedy. Rather I feel he is a man of his word. Part of the deal we made was to make a few small adjustments after I drove the car home (cosmetic and enhancement stuff). And sure enough, I had no issue following up with him to get the work done after the deal and transaction were complete. He didn't "ghost" me. He responded to all my calls and emails promptly, long after the deal was done. If you buy from this dealership, work with Arun. He is a normal guy who doesn't try to push anything on you or take you for a ride. He is cool, calm, and collected when it comes to the sales process. Something I would guess comes with being a seasoned Sales Consultant. Overall a really good experience. read more

Leah G., Mark already reached out to me after I emailed Mr. Berman. I had already told Mark I wouldn't step foot again in that service dept. He told me to give them 1 more chance but I refused it since I already gave them 5 chances before. My 2022 Sentra was like new but the service dept made it run like a 1995 model instead. Horrible experience with high school type mechanics. read more

Where to start. This has been the fastest car buying experience. Saturday morning I was looking for a used Certified car. Looked on Star nissan website and found a 2017 Rogue for a good price. I submitted a online application and not even 10 minutes later Kya reached out to me to make sure the car I requested to get information for was still available. I let her know I am looking around and was interested in the Rogue. 2 minutes after I get a call from Eli the sales manager who ran the application and was able to get a response from the back within an hour. I was unable to go in on Saturday but I found 2 options online that were used. The $100 deposit covered holding the car until I was able to come in on Monday, but since they just got the car it would be sent out for inspection and a detail. I called Monday my off day with an interest in a different year model. Kya checked and they had one on the lot. I wanted to get all the details on my approval as far as interest and cost of car. Less than 5 minutes Eli calls and says he has that one in stock and I can come in for a test drive. Drove up to Niles from the city and the rouge was parked right outside in front ready for me to test drive. I then met with Eli who then past me down to the sales guy Luis. Luis was very knowledgeable about the Rogue and broke it down of specs in the car. After the test drive we come back we talk more about the car. No pressure he asked if I would like to see if the bank would finance the Rouge. (Not having the best credit, and having another car loan open) I was in a situation where I would not know if the bank would dish out more than the initial amount. But low and behold Eli was able to get me approved through Nissan bank after they originally denied me. I then met with Mitch in finance, real cool down to earth guy who made signing and documentation as simple as can be. All in all it took about 2-3 hours max from when I got there to when I drove off the lot. I cannot say how fast and convenient this process was. Thank you Kya, Eli, Luis and Mitch for making this process as smooth as can be read more

Star Nissan - Car Dealers Near Me - Niles, Illinois

I had a great experience with Arnela. She made the purchase painless and quick. Got me in the vehicle I wanted at the price I wanted. I highly recommend her! read more

You can see why they have all the one-star reviews. Those were well-earned. This is a terrible business.

Ive been buying cars for myself and helping friends and family buy cars for 40 years. The showroom interior is filthy and dark and dreary and smells. I doubt a remodeling would help, it should be demolished. We were ready to buy the car today. It could not happen though. This is because of the incompetence of the salesman and sales manager. They priced the wrong car that we wanted to buy. The new Nissan we test drove there looked like it was never washed, filthy like the showroom. They offered us a $243 discount off for a $23,000 MSRP car. What at freakin joke. At one point during the sale the sales manager says to me, my general manager wants to know why you have not bought the car. Hahaha can't believe that. I'm not buying a car at MSRP, your deal is BS. Total incompetence. Don't go there. Pathetic sales staff, that matched the interior of the showroom. The best way to improve this place is to close the dump permanently read more

I bought my car here and continue to get service here as part of the plan I purchased. I love the service department. Particularly, Katie is my favorite service person! She opened up a play area my son loves to go to and she is attentive to my son when I bring him in offering him snacks. And one day I went in without my son (she remembered us) and she gave me a toy car (Nissan) to bring home to him. She shows quality customer service and always goes the extra mile! The extra special touches make it worth it to come here for service. read more

I cannot praise the talents ( professionalism, knowledge ) of Arena Husic enough! She guided me thru ins and outs of the Aryia with the patience of a saint. Thank you! read more

I took my car into service yesterday and had the opportunity to be assisted by Lee. He was very friendly, informative and helpful beyond measure. He made suggestions as to what my car needed and made sure the service I came in for was completed. I was dropped off and picked up by their shuttle which was fantastic. Last but definitely not least, I ended losing my keys and this kind man was so helpful in trying to find them. Lee was helping me as if they were his own keys. Luckily I got my happy ending and found my keys. When someone goes the extra mile when helping a customer and shows care and concern then a five star review is definitely well deserved. Thank you Lee for all of your help. read more

This place is as bad a dealership can get. They are deceptive, manipulative and lie at the every step of the way. I got my Altima from this place and had an absolutely horrible experience. They deceptively keep adding things which you don't want and keep pushing you to get the loan with horrible terms. I would rather walk for ever then to go to a dealership like this to buy a car. Please stay away from this dealership read more

Should I write this review, think I should. Called today and spoke to Nazar who was representing service department. I asked: "May I know how much it will cost to replaced the rear motor mount and provided him the part# (11360-JA000 Rear Insulator Buffer)"?. And I told him that I already bought this part and just need to know the labor cost. After 5 minutes he called me back telling that the price for the part is $99 + tax, so around $110 total. I said, thank you, but I already bought original Nissan part for $66 and just looking for replacement cost. He called me back after like 10 minutes telling: The job for this replacement will take (!!!) 8 hours (!!!), our rate for one hour is $150, so 8 hours multiply by $150 equal to $1200 !!! Just WOW. Such a BS. - So, to - Lift the car, lightly support the engine with the jack, Take off 4 bolts, which I already loosen before and should be no problem to do so again, replace with the new part and put back 4 bolts, remove the jack, and release the car from the lift - this should take 8 HOURS and 1200 bucks? Total bull sh...t, unprofessional service department, which in conjugation with the mechanics just instead of to be oriented to treat the customers fairly, simply ripping them off. And guess what, I called the local body shop that I trust, ask them for the price, they told it will cost $65 to replace that part. (!!!) $65 against $1200 (!!!) If I could give this service department minus 5 stars I gladly would. They just lost me as potential customer, probably forever. read more

Star Nissan - Car Dealers Near Me - Niles, Illinois