Every time I've come for an oil change, they're done in under 15 minutes, which includes adding air to tires and most fluids. I've always felt safe and respected as a woman there. Last time I went was a Friday shortly before close and when I got home, I realized they had listed my coolant as low but didn't offer to tip it off since apparently it's an extra charge. But since we needed to drive to Missouri the next morning, I didn't want any chances with low coolant. I was annoyed but when I returned first thing Saturday morning and explained the situation, Rose was extremely apologetic (despite not being involved the day before) and immediately filled the coolant, explaining it was barely low and the indicator is a little over zealous. She was so understanding and helpful that it erased my anger and brought the review back to 5 stars. Note: I use auto lights and they turned them off. I noticed right away but it's something to always check after taking a car to dealers or jiffy lube etc. and return to automatic if you use that feature. read more

This is my go to JL. There's one by me, but I taken the drive to come here. I've been to countless ones throughout my years. This one,by far, stands out for their professional and polite approach to their customers. It's always clean and they're pretty good with the time they spend on my car. You're in and out before you know it. Highly recommend! read more

The service was really good and fast. The diagnosis of my car was completed and the guide throw the process to fix it . I liked the customer service as well they explained everything read more

Very satisfied with the service! Excellent oil change service - everything was done quickly, efficiently, and neatly. The staff is extremely friendly and attentive, explained everything and answered all my questions. It's a pleasure to return to a place where you feel care and professionalism. Highly recommend! read more

Oil change and replace back turn signal light, excellent service and quick response to request. Best value, very professional and knowledgeable staff, provided requested service and information on future service and issues might require attention. read more

The staff was so polite and quick! Ace rung me up and explained the services I needed. I was out in less than 15 mins. Will defiantly be back! read more

Overall a positive experience, gone are the days of the pushy upsell and if it's just an oil change you want this is a good option. It's usually done fairly quickly and the service is friendly. Also a quick online search will usually save you about $10, just search Jiffy Lube coupons and download the code. I wouldn't get some of the extras though because the prices are a lot higher than if you just did it yourself. Cabin air filter for example will only take you about 5 minutes to change yourself and prices here are 4x higher than buying it at one of the big auto parts stores (for this specific item). As far as anything but just a simple oil change, I'd take your car to a certified mechanic that has actually gone through school to be a mechanic and not here (because here it is on the job training). read more

Great service! Met me at my car, quickly checked the parts were in, led me to waiting room, then done in less than 30 minutes for oil change, checks and vacuuming interior of my car. All for half the price of oil change at the dealer. Definitely recommend. read more

I've been coming to this Jiffy Lube for about 4-5 years and each time I am more and more impressed. They are so kind and courteous and professional and they never pressure me to add services. They are super fast and efficient and I 10000000% recommend this particular Jiffy Lube!! read more

I pulled up about 10 minutes before they were closing. I thought for sure they were going to turn me away. I could not have been more wrong! I was greeted in a very friendly manner, I told them I just needed some air in my tires to get rid of the error message and they were super kind, fixed it and I was on my way within five minutes! No charge! Wish I got the young gentleman's name! Amazing service! read more

Back again! This Jiffy Lube is not only speedy as expected but it's also thorough. They make suggestions about the needs of your car but I NEVER feel like it's a forced sales pitch. It's my go-to place for an oil change. I think it should be yours too... if it isn't already. read more

Loving the fact that they have female staffers who aren't afraid to get their hands dirty! Jasmin greeted me as I pulled in and was very thorough explaining everything I need to know about the current status of the oils, filters and tire conditions of my vehicle. I was very satisfied with the service I received from the team at store 1160! A big thank you to Jasmin, Rosanna & Michael. Keep up the good work! read more

Jiffy Lube - Oil Change Stations Near Me - Chicago, Illinois

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I have been to this location multiple times. The manager, Rose, was very helpful and friendly. The staff was also very professional. A good option for routine service. read more

I have been here twice. They really try to upsell you. The first one they told me I needed brakes. I had them done at my local mechanic. I went back to jiffy lube 5 months later when it was time for my oil change and they told me I needed brakes again. I just had them done 4 months before. How can that be? read more

This Jiffy Lube location is located at the busy intersection of Touhy and Harlem in Edison Park. It is easy to get to from the Kennedy and is the most convenient location for me in Park Ridge. I have been going here for years and I am pleased with the service. The staff here is very friendly. You pull your car behind the shop into the bay with the shortest wait and hand off your keys. There is a good sized waiting room with newspapers and magazines. There is an in-house broadcast on the TV which is not that great. Service takes around 20 minutes for a basic oil change and they recommend services and filters based on mileage. Prices are OK on air filters and top offs, but I usually go to a family friend for an more involved work. They vacuum the inside, clean the windows and dust off the seats. This is a good place for a value priced oil change. There are coupons online, so be sure to google Jiffy Lube Chicago. read more

Jiffy Lube - Busy - Oil Change Stations Near Me - Chicago, Illinois

Literally one of the best Jiffy Lube in the city. They are fast, efficient and very knowledgeable. This team is super nice and the go above beyond. They will not recommend anything you don't need. Highly recommend. read more

My mother-in-law took her car to get her oil changed and new tires on May 25th. Four days later, my son heard a strange rubbing noise coming from front left tire. I took the car back on the 30th and was told by Daniel the store manager that he had worked on the car himself and that the vehicle had a bad hub bad bearing. Took the car directly to my real mechanic Frank's on Irving pk by the H.I.P. Frank calls me back and told me nothing was wrong with the hub or bearing. Noise was actually being caused do to the lug nuts not being tightened properly. Picked up the car and no more noise, problem solved. People be very careful about who you let work on your car. If the wheel comes off, that could've caused a major accident or even could've been catastrophic! Oil change is the only thing I would let these people do. I'll never service another vehicle at this location ever again! read more

Jiffy Lube Harlem and Touhy. Have lived nearby for 40 years. Used them over the years and was very unsatisfied with them. Went elsewhere. NOW new prople running it and working there. No more hi pressure " you need this...". Went in for an anti-freeze exchange. Very courteous staff. Professionals. They've come a long way. It was a pleasure doing business with them. Keep up the good work. read more

I know absolutely NOTHING about cars and I am extremely thankful I found this place on Yelp. The staff was extremely helpful! Ashley helped me throughout the way & really explained everything to me! I never really paid too much attention to my car besides the fact that I needed to get something done so the annoying notification on my car would go away.. After this visit it really makes me want to keep up to date with my car other than just when it tells me I need to get something done. Definitely worth visiting again next time I need something done! read more

Friendly staff. Reliable. Knowledgeable. I trust these guys with my car. They're not gonna try to dupe you. I have no complaints. 5 star.

I needed an oil change but I have been babysitting my infant granddaughter. I called Jiffy Lube and spoke with the manager, Rosie. I explained that the baby was asleep but this was the only time I had to get my car serviced. She replied that this was no problem at all. I could climb in the back seat with the baby and my technician would drive the car in on the ramp. I stayed in the car while the work was done. Then the tech got back in my car and drove it off the ramp outside. Rosie came to my window a couple of times to see what I wanted to have done, and then to bring me the bill. I gave her my credit card and she took care of everything. She brought my card and receipt out to my window and I was on my way. I never had to leave the baby for a moment. Love this service! read more

I've been coming here, on and off, for the past seven years. The service here is quick and professional. Oil changes are good but the last time I was here, I was told that my tires needed replacing because of dry rot. I was caught off guard, so I told them that I would look into it. I took the car to Discount Tires, where I had purchased the tires and they said that tires did not need replacing. Now that was 6 months ago and I'm still chugging along with these same tires. I don't know where the confusion came in but moral of the story is always get a second opinion. Besides that one incident, it's all good here for oil changes. Recommended. read more

I've been here several times for oil changes, with positive experiences. It's quick, and the staff are friendly. They will offer to replace your air filter, which may or may not be necessary. I think their charges on that service are reasonable, but its so easy to do I just replace it myself (and keep track of when i need to replace it). Tip: Google "jiffy lube Chicago coupon." You'll find a coupon online that they will honor.... easy way to save a few bucks. I've never used any of their other services (brakes, tire rotation, etc). They noticed on their screening checks that my power steering fluid was very low. They filled it up, and they offer free refills (or "top offs") within some reasonable period of time (30 days?). read more

2014 Honda - another expensive quote from dealer for oil/coolant/headlamp brought us here. Our kids recommended. Not only was it half the cost, half the wait, and twice the friendliness, we got a nice cup of fresh hot coffee. Waiting room is typical, a bit noisy with the garage next door, so next time I'll bring earplugs. There will be a next time since brakes are coming due. Can sit and wait/work for that too they say. We went at 8:30 on a Wednesday. Quite a few customers but still only waited 30 minutes. One more note - someone posted a photo that synthetic oil was $59. Must be old because ours was more than that. read more

The oil change was really fast, but more importantly we ran into an issue and Rose (I think the manager) was awesome. She really took care of me. Thanks! read more

Joey from Jiffy Lube on Touhy and Harlem is a real pleasure to be assisted by! Not only does he explain car stuff in a way that the non-car person can understand but he goes above and beyond to make sure your car is good before leaving. This location is my go to place and I don't live in the area! Thanks Joey it's people like you that make a difference!!! read more

This is the second time I've had Rose take care of my car and both times I've felt like it's been the best service. Thank you!

I've been needing this oil change for a while, and I was pretty hesitant about going to jiffy lube, because my last situation about over a month ago at another Jiffy lube location that was not so great. My poor, innocent, beautiful, eco, good for the environment, Toyota Prius was totally mistreated and they broke something, and blamed it all on the other location, but I actually found out they should never work on cars anyway. And they were wrong about blaming anyone . Seemed like they broke something and didn't know how to fix Their mistake, got caught up and blamed others for it. They used some kind of drill to remove a cap from my car ?! That was never supposed to happen. Anyway, good thing is that Rosie at this (Harlem) Location knows exactly what she's doing and runs a great team here . She fixed the issue and took care of me and gave me a free oil change because of the inconvenience, I didn't even ask for anything! she just knew and remembered me. That's pretty thoughtful of her. And how she keeps connected to her customers, even her team knew all about me. Almost like they were prepared and ready to help me right away. I'm so happy with this team. And this location, I'll sure to be recommending only to these guys to anyone I know . Thank you Rosie!! read more

I went to get an oil change. They suggested new wipers which I agreed too. All good so far right? Wrong!! After I left I had some errands to run.. Apparently, when they checked the tire pressure they pulled the VALVE STEM OUT OF PLACE! I wound up with a flat..(luckily not on the expressway. I took the tire to a repair shop and had to have it replaced.. This was after Jiffy Lube said my tires were perfect! Also, they bent my wiper arm so bad that it was basically flying off the window and hitting my driver's side mirror!! Had to stop in a downpour to try to fix it!! Never again will I go here! Staff was friendly tho hence the 2 stars! read more

I have never left a review before so this speaks volumes that I'm taking the time to finally leave this. I received an oil change from this location on August 3, 2020. I was pretty nervous with Covid, but the service was pretty quick which I was thankful for. A few weeks later, I brought the car to our family mechanic of 30 years to change a tire. I always have them check over the whole car just in case and they told me the oil needed to be changed. I explained how I just received one and they said it was empty. For record there is nothing wrong with my car, my oil just wasn't changed to begin with which makes sense since I was in there for about 5 minutes. If I could leave 0 stars I would. This is unacceptable. read more

Professional, prompt and knowledgeable. Rose and team are confident and extremely helpful in detailing the service and what need attention and what can be done on the next visit. Great job to the entire team and the what has to be, solid leadership and training. read more

Yep, it's an oil change place. It's not cheap and they try to up-sell you on everything but that's what they do. Waiting room is nice and everyone who works there is skirting the line between really friendly and overdoing it. I'll listen to pitches for hundreds of dollars of work on don't need as long as it's done with a smile. I never have to wait long and after going there with both my cars for over a year I go out of my way to keep going back. read more

I know not a thing about cars, but every time I bring my car here for an oil change, I feel as if I have just checked into a 5 star hotel. I am greeted warmly and led into a waiting area where I am encouraged to relax with a magazine and a cup of coffee while I wait. Thank you Rose for the hospitality, it is much appreciated by customers like me who do not typically enjoy doing things auto-related. read more

I'm not going to lie but the young staff here was awesome. They were really respectful and made sure I was taken care of and I told them what service I wanted and they delivered so professionally and quickly. This was by far the best jiffy lube I have ever went to. It seems they have this place run greatly and everyone is always busy and I just was happy with the service they provided. read more

For my last two oil changes I have gone to this Jiffy Lube - unfortunately this last one was an"last straw" situation. They put the wrong transmission fluid into my transmission, yet documented that they put in the correct fluid. Still waiting to hear back from the owner, seeing as I now need to buy a new car.... read more

Everyone here was so nice and considerate. I called ahead to change a light bulb in my car and was politely greeted and escorted to the waiting room. Service was exceptionally fast! read more

Taking my business elsewhere. I have been getting both of my cars oil changed here for over 10 years with no problem. I live two blocks away and get the oil changed at least three times a year for each car. Always were professional and courteous with clean lobby. My opinion and rating changed yesterday. I came in at 4:50 PM. Was greeted outside by an employee who said "we are closed". Now the door said 7AM-5PM (website as well, checked later). I asked him why not, there were other cars getting serviced. Manager who was taking out trash as I was being denied service said "We stop taking cars 20 minutes prior to closing" No where on the door nor the website does it state "no vehicles allowed 20 minutes prior to closing". The manager then said come back tomorrow at 9AM. NEVER again will I patronize this facility. If you are in need of an oil change, there is another facility a mile away. read more

Been going here for over 10 years. Highly recommend them! Always excellent service, in and out quickly and I trust them!!

This is the best staffed auto maintenance shop I have ever been to. Friendly staff, fast service, clean waiting room. The opposite of what I have come to expect from other shops. read more

I waited for about forty minutes to find they were out of stock for the oil filter my Mini Cooper needed. Was explained that we don't get many of these in here. Apparently they get some as were out of stock. Don't mind that they didn't have it, just would have been nice to know before I waited forty minutes. Will never go back again to any Jiffy Lube. read more