had a great experience at this beauty center for laser hair removal. The staff was professional,…read morefriendly, and made me feel comfortable from the moment I walked in. They explained the entire process clearly, answered all my questions, and made sure I was comfortable during the treatment. The facility was clean, modern, and well-maintained, which made me feel confident about the service. I've already noticed great results after my sessions, and the treatment was much less painful than I expected. I would definitely recommend this beauty center to anyone considering laser hair removal. Great service, knowledgeable staff, and excellent results!

I've been a loyal client here for years, and I'm honestly shocked by how I was treated…read more I had a confirmed 9:45 a.m. appointment just two days before leaving for my wedding. They claim they called to move it, but I never received anything. When I asked to keep my original time (since I couldn't come later), they refused. My appointment takes four minutes, yet after years of being a client, they couldn't accommodate me in a time-sensitive situation. I've spent days trying to reschedule and got zero flexibility. Never going there Again!!!!!

Alyssa was super nice and informative, she explained everything before and after the procedure &…read moreshe was gentle with everything from drawing blood to actually performing the micro needling. Great first experience; everyone there was very welcoming and made me feel more at ease; definitely recommend the if it's your first time trying micro needling

My experience at the Toluca Lake location was pretty good up front. Customer service was good; the…read morefacility was clean. I felt like the clinicians were attentive and collaborative. My negative review is for the 100% lack of support when my treatment wasn't as expected. I bought a Groupon for two micro-needling treatments for the price of one. I'd never done micro-needling before and came to find out that it's not for my skin type. I now have broken capillaries where I had none before, and I'm not sure if that was due to my skin type or too deep a treatment. All good. These things happen. I realize that I tried this treatment at my own risk. I reached out on two separate occasions to the Skin Agency to try to help me navigate a path forward, and they have not acknowledged me. I didn't ask for a refund. I asked for a consultation and a potential pivot to a different treatment that would be better suited for my skin. I was really disappointed to learn that The Skin Agency is not interested in helping me develop a skincare plan or navigate treatment plans moving forward. We have SO many options of med spas and treatments to try these days. I'm sure they wont miss me, but I personally don't care to invest in a company that's not interested in investing in me.

After going to random nail salons to get my brows done, I finally found a gem to continuously go to…read morefor my brow waxing needs! Heard about Connie through a friend and she did not disappoint. Upon meeting her, she was super sweet and easy to talk to. She took the time to ask what I really wanted with my brows and she is SO quick and painless with her waxing. Love love love her style! Parking is street parking only but a total breeze because it's Burbank. The spray/wax studio is super cute once you step in. Can't wait to come back in 4-6 weeks!

Still amazing! I had went to European Wax Center for last minute Brazilians and leg wax, but had…read morenegative experiences for both, again (ingrown hairs, wax being too hot & complaints were ignored even after saying so, and I have a HIGH pain tolerance)! I waited a while before getting a Brazilian because of my schedule and knowing Connie is just one person, but luckily, she's always gotten me in within the week. She's so quick and super sweet. I'm always satisfied and I've learned my lesson to just wait on her instead of venture out. No more ingrown hair/bumps and the price is great! Thank you girl!

Sugaring services is such a good self-care thing for me! Big fan of it, and if you seen my other…read morereviews, I like to have a steady place to go to for this :) I came across Sweet as Sugar and lucked out on a last minute booking for the next day. I got to meet Rachel, she's wonderful! Once we met and vibed, I am able to get scheduled with her on my preferred day/time and I have enjoyed meeting her monthly for my usual appointment and catch up. Shes so great and has referral ideas when I was looking for a place for dermaplaning or safe, cute outdoor places to explore in the area during my free time. If I have any questions or need to reschedule, she is a text away & so personable every time. With my appointment, the service is inclusive in how she is quick & thorough, and does a great job with the sugaring and exfoliating if need be. Her tips work well too! The exfoliating pads she recommends help after the first week of getting sugared and the after care is minimal if using those pads. Her studio is convenient and close by, with street parking on Ponca, which is easy and accessible.

I recently had my first Brazilian with Rachel & I'm in my 40s! From the moment I saw her beaming,…read moresweet face, I felt immediately comfortable. She just has the perfect personality to put you at ease, right from the start. The waxing was painful at times (since it was my first) but she took her time allowing me to adjust to the process. She does a great calming mask and aftercare which felt really nice. Was the pain worth it? 1000%!!! She made a believer of me, she got every hair! I will be getting these for life now!

I've been coming to this place on and off for years and I seriously love it. I first went here…read moreabout 5 years ago for hair removal and my results were insane. After my treatments, I didn't have hair growth for about three years. I recently came back for a touch up and it reminded me why I trusted them in the first place. Now I'm also planning to do tattoo removal here too. Super clean, professional, and you feel taken care of the whole time. Evgeniya is an amazing nurse, so kind, gentle, and really knows what she's doing. Highly recommend.

I had such a great experience at Pure Skin Laser Center. I received 450 units of Botox from Laura,…read moreand the results are absolutely amazing. My face looks refreshed, smooth, and natural -- exactly what I was hoping for. Laura is incredibly skilled and professional. She took the time to explain everything, listened to what I wanted, and made sure I felt comfortable the entire time. You can tell she really knows what she's doing. The office is clean, modern, and welcoming, and the staff was friendly and efficient. I never felt rushed or pressured. If you're looking for expert Botox and a place you can trust, I highly recommend Laura at Pure Skin Laser Center. I'll definitely be back.

I am VERY picky on technicians and get really nervous when I am paired with a new one. I am very…read moresensitive to waxing and bedside manner counts A LOT for how my experience goes. I just wanted to highly recommend Natalya as one of my new favorites. She is so sweet and compassionate, and really heard my concerns about how I react to waxing. She listened to my needs and checked in the whole time making sure I still was okay with everything. She herself knows what its like to be very sensitive with a wax, so she gave me some great tips for it and am looking forward to trying them. Aya is a fantastic business owner who I trust to hire great technicians, so I wanted to say thank you for bringing on board Natalya because she makes the atmosphere even that more pleasant which is an accomplishment in the waxing world!

Aya and Aida are both amazing, professional, and detailed oriented!…read more The environment is always calm and quiet. I moved further away, but have no problem making the further commute- couldn't imagine going anywhere else.

Ruzanna was an absolute joy. She was friendly, sweet and a warm vibe. I told her exactly what I…read morewanted and she executed it perfectly and efficiently. She didn't cut hair too short, which some hairdressers like to do. In less than an hour, I was walking out with bouncy, shiny layers. Very happy with how healthy my hair looks. Will definitely be coming back!

Ruzanna is just an amazing human being. I am so glad I came to her for my hair project. I've never…read morebeen bold enough to dye my hair and she understood what I wanted. In the beginning I think we played it safe and when I told her I wasn't settled with it, she didn't bat an eye. She knew exactly what I was ready for. She redid my highlights and I'm so happy that I am on the road to the exact mix of highlights I'm wanting. I love the atmosphere there too. The music is great. I even added the playlist to my Spotify. I can't wait to see her in month or so. I already booked the appointment! I'm so excited to keep going from dark brunette to champagne blonde!

A friend chose this spa for an R&R girls' date. What a great find! I'm happy to know about this…read moreplace and that they're so close to my home. We both opted for the 60-min massage/30-min facial combo, which was $150 (a little less if you paid in cash). You could choose your massage style and pressure, and I went with a Swedish massage with medium-firm pressure and it was perrrrrrfect. I've had massages where I'm sore or could hardly move afterward, but this one left me in a state of bliss for several hours afterward. They also offered add-ons like hot stones or food scrubs (I was too scared to note that they could walk on my back and legs, so I skipped that part!) Our massage therapists started on time and they were friendly and attentive, asking a few times if the pressure was OK. I loved every minute of it. The facial was amazing too, and the combination of products and the facial/neck/head massage was dreamy. I felt like a clean, 100% refreshed lady afterward. Front desk staff is also very nice, and they offer tea or water before and after services. The waiting area and private rooms have soft music, dark walls and low light, and trickling fountains. No sales pitches afterward, too! They have a free parking lot in the back, too! Can't wait to visit this place again!

Update for my review below: the owner reached out and apologized for the service. They also worked…read morewith me to see if I wanted to come back and get a treatment from one of their senior therapists or receive a full refund. I really appreciate them taking the time to make better of this situation. --------------------------------------- Disappointed to say the least. Called ahead of time for a 90 minute massage. Once I got in the room and my masseuse met me, she stated I'd be receiving a 60 minute massage. I explained I booked for a 90 minute massage. She left and asked the receptionist and they denied me of a 90 minute massage - if I had known this was the case, I would have gone elsewhere. The massage begins and it was as if the massage wasn't in the room with us. I kept needing to ask for more pressure, and it did get harder but never got there. I asked maybe 8 times until I was just completely over it. I sat there and thought, thank god this is only 60 minutes, what a complete waste. It felt like the lotion did more work than the hands. The massage concluded, and she left for a hot towel & guess what? No hot towels. Typically wouldn't be a big deal but was just the icing on the cake. When I went to check out, I explained to the receptionist that I did not enjoy my massage and I had told her I booked for a 90 minute. All she responded with was "I wrote down 60". The compassion and customer service was also not in the room with us. From what I've gathered, they wanted to leave early. Safe to say worst massage experience, would highly recommend going elsewhere.

I have been going to flirt salon for years now. It is the cutest place, super clean and everyone is…read moresuper nice. The girl who did my waxing isnt working there anymore and I booked an appointment with Mercedes. She was super sweet, gentle and did a great job.I will definitely book more appointments with her in the future. Girls, if you are looking to get waxed this is the spot in burbank. Highly recommend!!! Sandi is the owner and she's awesome!

I've been coming here for years and have generally had really positive experiences, which is why…read morethis review is a little disappointing to write. At my most recent appointment, I was unfortunately about 20 minutes late. I did call ahead to let them know, and I completely understand that being late impacts scheduling. I take full responsibility for that and truly respect everyone's time. That said, when I arrived, I felt that my wax specialist's demeanor was noticeably rushed and cold compared to my past visits. She let me know she wouldn't be able to complete all of the services due to my lateness, which I understood. I was then passed to another specialist who ended up being great and very kind. What stood out to me was the difference in energy...during my service things felt tense and short, yet I could hear her being very giddy and talkative with her next client. It just made me feel a bit uncomfortable and unwelcome, especially since I already felt bad about being late. I've had many good experiences here over the years, so this was just an unfortunate first negative one. I believe in accountability, but I also value professionalism and kindness, even when things don't go perfectly. I hope this was just an off day.

I came to this clinic on a friend's recommendation. She had Botox with one of the ladies here and…read morewas very happy with both the results and the prices. Unfortunately, my experience with the dermal filler doctor was different. During my visit, the doctor quoted me $795 for one syringe of Restylane Regular, which is about 60% higher than the $495 price advertised on the clinic's website for the filler I needed (I attached a screenshot from their site). When I pointed this out, he checked the website and admitted the prices were different, but then claimed the website was "under maintenance", even though it was working fine. He also mentioned that he doesn't really pay much attention to the website, which I found surprising and confusing. At that point, I already felt uncomfortable with the lack of transparency and decided not to move forward with the service. Be sure to verify pricing information in advance for dermal fillers, because what you see online may not match what you're told in person.

The best spot to get Botox and injections Vahe is the…read morebestttttt 10/10 service and he's so gentle when injecting! Gives recommendations and will NOT do something if he knows it'll make you look crazy or over done which I love because he's honest and helpful And the ladies in the front are helpful and respectful Love this place so much