My parents live in the area and typically when I come to visit I like to pamper myself on vacation and will get my nails done. I've been here a couple of times and have had pleasant experiences in the past, however the last time I went here for a gel mani/pedi combo it was the worst nail experience I have ever had. Due to this recent experience, I will not be returning to this place nor do I recommend it.
My pedicure was done by a young man who I will give the benefit of the doubt to, since he seemed newer/inexperienced. Overall, it was ok, but when I saw the final product of my toe nails... the painting was nothing less than atrocious. There was polish all over my cuticles and skin, not to mention it took 3x the amount of time to paint versus someone more experienced. Again, I gave him the benefit of the doubt and didn't initially say anything and accepted the result.
Then it was time for my gel mani and I was thankfully (or so I thought) put with another nail tech. Not only was she rushing to do my nails, she cut me several times on my cuticles and seemed to be entirely aloof to the terrible job she was doing. I spoke up a few times to tell her to fix my nail bc i saw there was polish on the cuticle or an area wasn't covered. She fixed it but not without making me feel awkward for asking.
Once I was finished I paid $50 for the service and reluctantly left a $5 tip. As I'm walking to the car, the sun outside allowed me to get a pretty good view of what my toes/fingers looked like. It was absolutely terrible. Again I had nail polish ALL over my toe nails and the gel polish was similarity all over my cuticles. Let me reiterate that I've been getting gel manis religiously for YEARS and the number one rule with gel is to never get it on the skin otherwise it will cause lifting. Several of my nails were caked on with gel polish and they appeared chunky and super SLOPPY. The gel immediately lifted off of a couple of nails.
I decided to go back inside to let them know of the issues. Immediately I have like several nail techs, who didn't even perform the service rushing to their defense firing off excuses left and right for the result. This put me in an awkward position and honestly made me feel bad thinking it was my fault... clearly it wasn't.
The woman who did my gel mani ended up redoing both my mani and pedi. The end result was better and acceptable when I left and I ended up giving her another $5 tip for the extra time and work. However, it has been a day and my gel mani is still lifting due to being applied on the skin and it looks like i have a week of growth since she didn't paint close enough to the cuticle.
All in all, this place seems to be a hit or miss and I'm not interested in gambling with their inconsistencies. I do not recommend. Also to mention their prices are quite high comparatively. I got a discount due to the combo service, but separately each service would've been $28 (spa pedi) and $27 (gel mani). I typically see $20-$25 for these services.
Anyway this was unfortunately my experience and in hindsight should've just asked for my money back and left. read more