Went to see Charles after reading lots of great reviews. I knew absolutely nothing about framing…read moreand I had a project that meant a lot to me because it was my first high priced piece. I was shown a variety of options which made my decision very easy on what/how I wanted it framed. Turnaround was quick and I received text messages with great photos of the finish product! I couldn't wait to go pick it up!! You pay for what you get. Quality work. Besides good quality work all done by Charles himself, he's just a cool dude!

In mid-May, I brought several awards to this frame shop to be professionally framed. This is not my…read morefirst time using this business. I have trusted them with framing projects in the past and have always been satisfied, which makes this experience even more disappointing because the level of service appears to have declined significantly. At the time I dropped off my awards, I was told they were a little backed up and that the work would take approximately three weeks to complete. I also paid a $180 deposit to begin the work. After about a month without any communication, I went to the shop to check on the status of my order. I was told that they had received emergency or rush orders that took priority over mine. That explanation was frustrating because I had already paid a substantial deposit and expected my order to be completed in the timeframe I was given. By mid-June, I returned to check on my order again, and it was still not finished. During my next visit in the first week of July, I was given a different explanation. I was told that the frames had been on backorder, that they had recently arrived, and that my order would be completed by the end of the following week. After waiting nearly three more weeks, I returned to the shop today, only to be told that my frames were still not ready. It has now been almost three months since I entrusted this business with my awards, despite originally being quoted a three-week turnaround. What is most disappointing is not simply the delay, but the repeated changes in the explanation and the lack of proactive communication. Throughout this process, I have had to repeatedly visit the shop just to get updates. Being told that "it's just me behind the counter taking orders" does not justify a delay of nearly three months or excuse the failure to keep customers informed. If the original estimate was unrealistic, I should have been given an honest timeframe from the beginning. If unexpected issues arose, a simple phone call or email would have gone a long way. Instead, I have received multiple explanations, repeated promises that the work would be completed "next week," and still have not received the finished product. As a returning customer, this experience has been extremely disappointing. I chose this frame shop because of the quality of service I received in the past, but it seems that things have gone downhill. At this point, I expect a clear completion date and for the business to honor the commitment it made when it accepted my order and my deposit.

Very Professional and Efficient Highly Recommend…read moreProficient in recovering lost information.

Fantastic Personal Quality Service and even makes house calls. Chris and his staff are trustworthy…read moreand reliable and quick. Over the 7 years we have lived in Williamsburg, Chris has fixed two laptops and was honest enough to tell us it was not worth fixing a third. Recently, He came to our home and set up a whole house WiFi network that allows us to have WiFi cell phone conversations all over the house, garage, and in the backyard with no dropped calls. We live where there is virtually no Verizon Towers, so no service unless we have reliable WiFi. We highly recommend!

I love the fabrics and variety of items they have in this store. (Upholstery fabrics, wallpaper…read more Picture frames., & artist supplies)

They had an excellent selection of M Graham paints which are professional grade and hard to find in…read moreother local stores. They also had many other unique supplies that are not stocked elsewhere in this area.

I have purchased two shirts- one was a design created by the Choice Craftz (Game of Thrones theme…read moreshirt) and the other was something I designed and asked them to execute. Both purchase experiences were great. They had reasonable response times and shipping times. For my own design, they listened to my needs & changes and I was happy how they made my vision come to life. I purchased both shirts in 2019 and the designs have held up through many wears and washes. There is no peeling and the designs look as clean as the day I first got the shirts.

I worked with Choice Craftz for several projects and they were always professional, on time, and…read morepleasant. I submitted my own designs and they were able to reproduce them on the hoodie, socks, and even my 3D printed brooch.

I've used Thread Perfection before, and they are wonderful, but I finally got to check out their…read morenew spot and it's amazing. I needed a quick embroidery gift for an employee and Stephanie, the owner, helped in getting it the same day. I know it's not always an option but I must say it made my day as well as my employees. Quality work and craftsmanship! Thanks a million!!!!

We have used them for two runs of shirts, one small batch direct to garment design and another for…read morethe brand logo shirt, as well as embroidery for hats. They've been great! Just put in another order for screen print logo hoodies and more Tees! Great communication, quick turnaround time, friendly and helpful staff. Would definitely recommend!!

Simply the best neighborhood pharmacy on the peninsula!!! We need to keep these gems in business so…read morebuy their products on the shelves also. Service is always with a smile and great customer service!

Service is great every time I go. They are always prompt in filling my prescription. They aren't…read moreopen on Sunday if that matters for you.

I had not been to the eye doctor in over 8 years was apprehensive but it went great!! From start…read moreto finish I will definitely recommend them

I have been going N2Eyes for over 2 years. I have been to a lot Optometrist in this area. This is…read morethe best I have found. I have been wearing glasses since the eight grade, now I am in my sixty I have seen couple in my time. They are the best I have found in Newport News.

The guys here were excellent. Very friendly, very knowledgable of their products and features, and…read morevery forthcoming on what they think your best option is, even if it's not the most expensive / money-producing product on the shelf. I took in an old pair of Bose headphones and they gave me $50 off the purchase of a new set of Bose headphones, and the new ones I bought are unbelievably clear. Very happy with my visit here. The only reason I didn't give it 5 stars is that I don't have anything to compare it to. I reserve the 5-star rating for stores that stand out above the competition, and I can't say that I've been to any other stores similar to this.