This is the reason why I don't buy the extended warranty from Best Buy:…read more - Canon repair set up process was easy because it's done online. Just make sure you have your camera in front of you. You will need serial number, model, and a list of problems. - The website will tell you if its within or out of warranty. - Canon offers flat rate prices for repair work. In this case, it was $129.93 for everything (shipping included). - I sent my camera via FedEx on Tuesday (05/31/2011) and got the repaired camera today (06/09/2011). You pay for shipping. - It took eight business days for the entire process. - They gave me a new case, LCD screen, and cleaned the bad boy up! - Automatic five stars!!! Thank you Canon!

My last three cameras have all been Canons and it's the only brand I recommend to friends and…read morefamily whenever they ask me for camera advice. Now, I can recommend their service center. I especially like Canon's ELPH series because the cameras are sleek and super compact, yet still produce outstanding photos. They're also quite durable... well, except for my last camera (an SD1400 IS). Anyone who knows me knows I take a ton of pictures. My camera goes with me almost everywhere. I think I wore my last ELPH out. I started having power issues with it so I called Canon's support line for help. The Canon rep told me I would have to ship my camera into their service center in Virginia so a technician could diagnose the problem. The rep emailed me step-by-step instructions of what to do. I ended up on Canon's web site where I filled in a repair request form. After filling out the form with my contact info, camera model number and serial number, etc. I discovered my camera was still under warranty. That's funny because I thought I was outside the one-year warranty window. The web site also produced a packing slip and shipping label for me. I shipped my camera off via U.S. standard mail and received a refurbished camera (with all-new accessories) in six business days. That was fast. I basically got a new camera and extra accessories (battery, battery charger, cables, etc.) for free. For the speed and efficiency of Canon's service, how can I not give them five stars? Thank you, Canon.

DO NOT go to this business! My sister & I had photos taken in JULY 2012. The turn-around time was…read moresupposed to be 2 weeks. Photographer/Business Owner, Brandy Hamilton, is VERY unresponsive & totally unwilling to give us our photos, which by the way are sexy & suggestive, and has not even offered to give us a refund. I feel completely violated to have been ripped off, especially since she has photos of me that are of that nature. A lot of trust goes into a pin-up session & that trust has most definitely been betrayed. So I have none of the photos that I paid for & I am out $200. After several months of begging her to give us our photos, I reported this business to the Better Business Bureau, only to find that others had also reported them as well. Retro-Vice did not respond to the Better Business Bureau when contacted causing the case to be closed. It's been a full 8 months since our photography session with Brandy Hamilton. I've had a bad taste in my mouth ever since. I don't have a lot of money. I was splurging to do something nice for my sister while I was visiting. So spending $200 is kind of a big deal to me. I have never been treated this way by any business in my entire life. And I will continue to let everyone know what a rip-off this is until I get my photos & my money back.

Similar to the other reviewer, I had pictures taken November 2011. There was a rush for Christmas,…read moreunderstandable under the circumstances, however I never received any proofs or online viewing gallery to be able to choose pictures. If Brandy had thought about what she was doing she wouldn't have taken so many clients that kept her too busy to actually take care of any of her clients properly. I was not able to select picture to give to my fiancee for Christmas, nor was I able to send him any while I was on deployment. I tried contacting her several times while I was on deployment and she would not return any voicemails or emails. The other reviewer was lucky she got her photos. It's been almost a year, and she still won't talk to me.

We gave Erin a tough task. We asked her to get pretty wedding pictures in an airport of all places!…read moreShe jumped in with both feet. We discussed what was going to happen, the logistics of getting there, etc, so she could plan out what to do. She took wonderful pictures despite a freezing day in February and rather plain surroundings in the Grand Hall. She even got pictures of the sentimental touches we added to my bouquet and our boutonnieres. I got back our pictures in a bit over a week. I highly recommend her work.

I needed to up my professional game by getting new headshots (last ones I had were over 7 years…read moreold). I found Erin and Simply the Best via a google and yelp searches. When I sent in a request and asked if she had availability on the weekend (valentine's weekend to boot). She quickly responded with times on both Saturday and Sunday. We quickly agreed to a date and time. When I showed up, she was both friendly and professional. Explained the process and discussed my requirements. Within a couple of days, she had my edited photo (around 40 shots). I was blown away by how well they turned out. When I let her know which ones I select, with in minutes she responded and provided me with the link I could download them. Erin is definitely worth contacting for your photography needs.

Awesome lab, I live in Maryland and have dealt with this lab for 20 years, they have always been…read moretop notch. I love their stretcher frame canvas prints.

Best photographers and videographers in Hampton Roads. If you need something documented for…read moreposterity, this is the team. I've used them for corporate headshots, family photos and work events. They're phenomenal.

From the owner: 360 Arts and Production specializes in customer satisfaction offering photography and…read morecinematography services. Our team of professionals works hard, efficient, and fast. With a turnaround time guarantee of two weeks or less for your wedding, event, commercial, or short film, 360 delivers top of the line production.