1. Star Kleen Service

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Baldwin Park, CA

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Star Kleen Service

4.0 (4 reviews)
Open • Open 24 hours

Services - Star Kleen Service

Commercial deep cleaning

Commercial move-in or move-out cleaning

Commercial standard cleaning

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Optimal Cleaning - The piles of trash I came home to.  The dumpster is literally right outside the door.

Optimal Cleaning

(38 reviews)

I found Kat's business from Yelp. The reviews don't lie. They went over and beyond with cleaning…read moremy disgusting basement that hasn't seen dusting in many years. Kat is super pleasant and easy to communicate with. Easy communication, cleaned all that I requested and beyond. Gave an estimate sheet. Very honest too. A tea cup was accidentally broken but instead of hiding it, she told me directly and showed me the photo. It's OK, things break. If I really cared, I could have removed those fragile items. I would definitely hire again! Kevin and Kat are amazing! They came with their supplies and used three pumice stones to clean my grody sink by my washer. Asked if they could use my mop and bucket as it's concrete which I was more than happy to oblige. They deserve every penny and more. There were dead cockroaches and they were fine with cleaning that up too. Came on time and worked from beginning to end. Hire them already!

I must have caught them on a bad day. I just paid $250 for 5 hours of cleaning and I honestly feel…read morecheated. Our agreement was that the kitchen, bathrooms and flooring be the priority-- she didn't have to clean the rest of the house. I had a busy day of errands, very excited to come home to a clean house but that definitely was not the case. Here's what I came home to in the kitchen alone: -Uncleaned microwave -Sink full of dirty dishes -3 full trashes, which included Burger King from Kat's team and the emptied trashes from the bathrooms. (I've never had a cleaner not take the trash out, especially their own trash!) -the counter completely clear and wiped down, only to find the appliances that were on them under the counter still dirty (blender base, toaster, and crockpot all dirty with old food stains) -smudges on the stainless steel fridge showing that it hadn't been cleaned. Our kitchen is small and it wasn't in terrible shape before they came. It really makes me wonder what they did?? Put dirty dishes in the sink, put dirty appliances under the counter, wipe the counters down and call it clean?? The bathrooms weren't as bad but they weren't cleaned well either. There was soap scum on the shower head still and dust on the vanity (we recently had it repaired so there's chalky dust in places). The floors were the only thing done well. When I texted Kat about the issues she said that they didn't load the dishwasher because there were already dishes in there. (Wouldn't it have been more appropriate to put away clean dishes than randomly putting appliances under the counter?? Why clear the counters but not the dishwasher?? Why not hand wash the dirty dishes??). She gave no response about the microwave or trashes. All she offered to do was return my $35 tip. I feel she should've refunded more for the shabby job but oh well, lesson learned- never trust cleaners to clean while you're not home and never send payment before inspecting the work. The 2 stars are for the good communication during scheduling and for arriving on time.

Pink Sponge Maids - Satisfying before and after!

Pink Sponge Maids

(263 reviews)

I've gotta say it, because you have to call it out when you see it. This company is truly something…read moreelse. They go above and beyond. Jennifer with their customer service is outstanding and the cleaning crew is stellar. We had Alassia arrive at our home yesterday 9/11/26. She had all her supplies and was ready to get to work. I had filled out the assignment sheet ahead of time so she knew exactly what I needed done and in what priority I wanted it done in. She was thorough and quick. She did a fantastic job and we greatly appreciate the help. Thank you Pink Sponge for sending her!!

I had been using Pink Sponge since they were Melania's Cleaning, so I was a loyal customer for…read moreseveral years. Overall, my experience was okay--not terrible, but not exceptional either. The main reason I decided to stop using their services was a significant price increase of about $200, which I found difficult to justify. Customer Service: The customer service team was always friendly, professional, and responsive. Whenever I had a question or concern, they got back to me within a reasonable amount of time. Cleaning Quality: The quality of the cleaning was inconsistent and really depended on who was assigned to my home. Some cleaners did an outstanding job (10/10), while others were average (5/10), and a few experiences were disappointing. On one occasion, my kitchen floor wasn't mopped, and they had to return the following day to finish the job. Another time, I noticed a cleaner heating water in my microwave, which seemed odd and unnecessary since I have hot running water. I was also told that their cleaners are trained to clean around items left on countertops rather than moving them, so areas underneath appliances like toasters weren't cleaned. It was disappointing because those areas were often left untouched. I probably would have continued using the service despite the inconsistency if the pricing had remained the same. However, after the substantial increase, I no longer felt the service provided enough value for the cost. I'm giving Pink Sponge 3 stars because the customer service was consistently good, and when the cleaning was done well, it was excellent. However, the inconsistent quality combined with the higher pricing made it difficult for me to continue as a customer.

Star Kleen Service - homecleaning - Updated October 2026

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