My problem with Car Washes is that I never know if its a good job till the next day. So I have a couple different methods to ensure my happiness. #1. Rearview mirror. Should be free of any smudges or prints #2. Cup Holders. Should be free of crumbs or and stains #3. Top of Windows must be cleaned and not hidden by being rolled up. On this occasion I had my front seats cleaned. I had no complaints about the service. Ill come back read more

Star Handwash - Car Wash Near Me - Sunland, California

Do not go here. Typical A scammers. Lazy & understaffed. I paid more than 40$ to get my car with finger prints all over my windows no vacuum & just plain money hungry service l. Go elsewhere read more

Where to begin I have been coming here for so many years with so many vehicles that I've purchased or lease and every time I was satisfied for $22 you cannot beat that. Sadly, to say all it took was one major screw up on their end. For this review to happen and for me to completely stop going. For starters when I drove up and explained to the individual that I just wanted the wash and vacuum, nothing special he wrote up the ticket when I entered to pay the lady that was working the register was completely caught her own little world complaining about her son or someone to another lady on the phone. She confused my ticket with someone else's and tired to charge me double when I explained to her that wasn't my ticket. I just got the simple washer and vacuum package nothing special she seem as though she was upset, thinking that I was trying to scam her. Her head was not in the game. Honestly, leave your home problems at home. Focus on your work don't bring your home issues to your work. When my car was going through the tunnel getting washed somehow somebody cut the power or that's what it seemed to me. My car just got stopped right where all the water was splashing on it and washing off the soap the first half of the car had all the soap washed off the back end was still covered with soap, and it was drying too. I was extremely pissed off and spoke to the owner and expressed my concerns. Sadly it seemed as though he didn't give a shit about it and kept saying don't worry it's working it's washed. Don't worry he also said you want me to wash it again. It's not that I want you to wash it again. you should know better then to turn off the power when there's a car stuck in the wash bay with soap on it and it's drying. Next thing you know, I see him driving off in his Dodge charger with that sinister look on his face with a cigarette in his mouth. This is the last time I'm coming here and I would recommend for everybody else not to go there either call the professional detailer might be a little more expensive, but at least you get better quality out of it rather than having to deal with that dumbass again. read more

This establishment is terrible. Poorly designed, cheap and open so you hear the fan from a block away. There is residents that live right next to this carwash and hear the fan EVERYDAY, ALL DAY. You drive by other car washes and they are properly built and enclosed. The workers show up an hour before the carwash opens (7am) they are just rude and YELLING, or using blower and waking everyone up. We are making a formal complaint with the city. The sound is louder than what code allows, this is disturbing the peace! read more

WORLDS MOST WORST car wash ever!!! I took my car there to get washed and they broke a piece of my exterior trim, they put a deep scratch on my hood and door because they are so careless and I'm sure they opened my hood and did something to it like took a good part out and put in a used damaged part while my car was in the back because now when I left from there my car is shaking and rattling and my check engine light keeps coming on and off. They are very rude and they are criminals. read more

I must say that I was pleasantly surprised with the service I got here since I had read many bad reviews. The prices are very reasonable and they do a decent job. They had a promotion of $17.99 for a car wash. The indoor waiting area is clean and has two couches where you can sit. They also have massage chairs and clean bathrooms for you to use while you wait. I would definitely come back here. read more

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Mo did great and Raymond is a delight. My car looks brand new and it's a 2025! Was definitely pricey and took a while but I say worth it if you're OCD asf like me read more

I paid $125 for a wash and wax thinking I'd be getting my car back amazing. Not so much. The quality of wash and wash could be improved. The vacuuming was done poorly in the trunk and the armorall on the interior that was "free" was not free of a dirty mess on the middle console and dash. I won't be returning. What a disappointment. Next time my dumb ass needs to ask how much before agreeing for such service. Nice guy Ray. Lady at the counter seemed miserable. read more

This business has shown repeated false advertising and a lack of integrity. My first visit was last year for an oil change and car wash. A large sign outside clearly advertised an oil change for $34.99, but as soon as I inquired, the price immediately jumped to $64.99. I felt brushed off, but I went ahead and purchased the service. During the oil change, I decided to check the type of oil being used, only to find a young employee using three different foreign brands of oil with labels I couldn't read. Although I was disappointed, I decided to let it go, thinking I was still getting a decent deal. A year later, I noticed the promotional price had been raised to $64.99 on the sign outside. I stopped by again to purchase the package, only to be told the price had now increased to $80. I chose to drive away. While I understand how marketing strategies may attract customers, I cannot support a business that operates unethically. I will not be returning. read more

The amount I paid for a "full service" detailing for the inside and outside of my car is astronomical for it to look the way it did after they were done. $350 down the drain because the manger/owner advised his people could make my car look brand new. Dog hair was still left in my car seats and floors, wax build up sitting & scratch marks left. They attempted to clean the windows but you can see it wasnt. The owner/manager advised me "well we couldn't get all the dog hair out because she's short hair". If I paid $350 I should have no dog hair in my car, no wax build up and no scratch marks with clean windows. I went back the next day with my fiancé and they said they would re due my car for free. I decided I don't trust them with my car after how they gave it back to me and took it as a loss on my end for trusting them. I highly DONT recommend them. I would take your business somewhere else. My grandma use to come here for years (10+ years ago) with her expensive cars and I thought I'd give them a shot. But I'm assuming now new owners/managers and employees. I would give the employees in the office a 5 star because they were kind and sweet. O would do a 0 star for car wash/detailing if I could but the lowest I can do is a 1 star. Please do better (These aren't even all the photos I have. There is dog hair, places missed on the inside that didn't even bother getting wiped down at the least) read more

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Last few times my car came out with bug stikes, and bird droppings still on the car. I talked to the. attendant and he told me that was normal and if I wanted it perfectly clean I would have to pay for a hand polish. Turns out they stopped doing the first hand soap down and only run your car through the brushes. Not and Hand Wash anymore. Their quality of work has gone down and their price has gone up. I will not use them anymore. Poor quality and a bad value. read more

Usually my go to car wash. They do a consistently good job and if you go early enough they are pretty quick. There's a good sized inside waiting room that has pay massage chairs and there's a large shaded out door sitting area. People are always friendly, there are three main packages that are all priced fair. read more

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I've been coming here for years. Never had any major issues. No car wash is perfect. But these people here are very helpful. And will try to get it done right the first time. If you ever have any problems, you can always talk to management and they'll sort things out for you. The prices are in the grey but I always say, if you complain about prices, maybe you should wash it yourself. Would recommend this place. read more

Star Handwash - Car Wash Near Me - Sunland, California

Please look at these pictures? They are suppose to be newly vacuumed car . Unfortunately i wasn't the one to pick up my car to inspect the interior. read more

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I literally gave them one more chance.They do a terrible job.I told them what was trash and literally put it in a bag for them and told them about a coffee cup that is trash.I get back into my car and trash is piled on top of my passenger seat. The coffee cup that was trash was still there. There was still dirt and smudges all over my buttons that are the basics of wiping down a car. For $30,the value of what was done??????drive 5 miles down the road and you will get better service. read more

Star Handwash - This was after the car wash.Someone doesn't know how to use cleaning solution and a rag.Don't waste your money at this place. - Car Wash Near Me - Sunland, California

They need a better system I waited over an hour + for a regular car wash more employees I know the weekends are busier but there should be better planning on staff the wait is not worth it and at this point I rather drive somewhere else with that wait that long read more

HORRIBLE! I went to car a car wash & oil change. My car is only 2 years old, after the oil change was done I got on the Freeway and now my car is making a rattling / clicking noise. Went to the dealer for them to find Engine cover was loose and missing bolts! I even asked them to clean my windows extra clean, that I'd pay extra, they charged 10$ more just for my windows to look like it got wiped with a dirty rag. Save your money and go elsewhere. read more

Good value and good work done. One of the few car washes that cleans the interior with a basic wash.

This place makes up prices as they go. All the prices are listed and when you question them they say those prices are wrong. Last time a checked SB 478 was in place to prevent this. Also the quality of work done here has gone down drastically. They use to take pride in detailing the vehicles, but now it seems like they want to get cars out no matter how they look. I will no longer come here due to the dishonesty from their check in person, the lady inside not honoring the free car wash and the horrible work. Their customer service overall is pathetic. read more

I was looking for hand Carwash for Tesla around and found this location. I didn't want to use automated carwash because I thought car should be damaged. They separated the teslas from the regular car washing area and fully washing tesla and even special care. I am happy that I tried it, Very positive experience and definitely recommend to whom is looking for washing their teslas. read more

I love this car wash, nice workers. Good job on cleaning and I love the massage seats and games in the waiting room. Won a teddy bear today waiting around. My jeep looks brand new. read more

Worst car wash ever . The cup holders were not cleaned there was trash left in them . The man that "cleaned" my car did such a mediocre job it's pathetic. Never again read more

The customer service here sucks and they lie. I had my car cleaned inside and out had just bought food asked the guy in charge if I should take it out. He said it should be okay and he would make sure it wasn't thrown away. He requested and told the dude who vacuumed my car out not to throw it away. The idiot did not listen and threw the food that I had just paid for and tossed it in the trash. The wash and vacuum they did sucks my car still has bug guts, dirt, and streaks on my windows plus still some bug guts. They didn't wash the top of my SUV because it still has bird shit on it. There is still dirt on my floors it was a 1/2 fast shitty job. I went and told the young man in the store what happened and all he could do was say sorry. He didn't offer to pay me back for my food or refund my money for at least the crappy car wash I got. I'm not a happy customer I'll never go back to this place because of the terrible customer service and shitty ass car wash. I'll never recommend this place to anyone. read more

No idea what the guy used to wipe the windshield with but the sloppy smears he left look terrible. We paid for the top tier wash but left with a dirty windshield and white smears all over the driver's door. Unfortunately we didnt notice the door smears until exiting the vehicle after driving back home. There were crumbs on the passenger seat. No air freshener. (Someone else also commented on crumbs and no air freshener too.) Very disappointed with this car wash second time in a row. There won't be a third time for us. read more

Star Handwash - Fingerprints and white crust left on door - Car Wash Near Me - Sunland, California

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Very polite and attentive service afforded me when I brought my F150 Crew Cab pickup in for a hand wash. I read more

I really enjoy this car wash. Customer service is so quick and get you going the minute you arrive. And the wait time is not long at all. They're all very kind and respectable when it comes to taking care of your car. I've been bringing both of my cars at this location for years. my cars are always coming out the car wash looking so fresh so clean clean. However, they said they give you free sanitizer with car wash but I never got mine . - Overall, i recommend this car wash to those who are interested :) read more

I paid $150 for a hand wash hand wax and to have my meds shampooed. I requested piña colada air freshener and requested that they didn't put any sort of armor all or leather conditioner on my dash. He said it would take about an hour, and it took almost 2. And then, when the gentleman signaled for me that it was done, I can already see that I was going to be disappointed, but had to leave to pick up my son from school and no time to waste arguing about the poor job. When I came home, I found that they had armor old, my whole dash and a horrible "leather conditioning" smear job. I still found donut sprinkles and fingerprints on my glove box And no air freshener. And then I had to come home and spend 40 minutes walking around wiping off all of the leftover wax. read more

Have been here many times since my last review. Last visit was today. I always return here for a full service wash. Easy to locate, staff is courteous and attentive and prices are reasonable. The wash is fine and the windshield is always sparkling (a pet peeve of mine). Occasionally get Armorall inside and out and that job has always been fine. I know there are problems that occur with car wash places but in 40 years, I have had none here. Try it. read more

They took 20 years of dirt oil and sludge off of the bottom off my dad's truck, these are the before and after photos...Sardo and his team are incredibly thorough. They are the only place in town that has and cleans with a lift. They Jack up your car five or six feet in the air so they can really get to everything under the entire car and power steam all the gunk out. They give a good car wash too! Sardo Rocks! read more

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I haven't gotten my car cleaned in sooo long so they had quite a bit to do. I paid $60 for a wash and detailing inside and out. I wish I had before and after pics but they did a great job. read more

Star Handwash - My seats were really gross from my dog and many trips to the beach, camping, and partying and they got everything out! - Car Wash Near Me - Sunland, California

Went in to get my car washed and my front right fender got caved in because of how they tried to open my passenger side door. Called to let them know so nobody else's car could be damaged like mine was and I was asked if I could "hear myself talk". Car came out moderately clean and a little bit of new damage. Don't blame the workers I blame management for terrible customer service. read more

Star Handwash - Right fender caved in after door was opened. - Car Wash Near Me - Sunland, California

SHAME ON YOU! Where to begin?!?! DO NOT GIVE THIS PLACE ANY BUSINESS! Me and my husband live in Granada Hills, however we own a local business and wanted to give our neighbors business. HUGE MISTAKE! I'm Armenian, and hate to say that the guy who came up to my car was Armenian too, and is the biggest jerk! Our work car hasn't been washed for at least 3 months due to Covid-19, and looked dusty AT MOST, so I asked what packages they have and that I want the best one. He looked at my car and refused to provide a regular car wash, and insisted that it needed to be detailed for at least $50! I told him that it's our business car and there is no need. I repeated myself twice while he was walking around my car, opening the trunk which was clean and empty. He clearly thought that I'm a woman and don't understand any better what he was trying to do. Him undermining my INTELLIGENCE was the last straw! I will not be ripped off by an idiot who clearly doesn't know that customer is always right!!! 3 hours later I got a regular car wash at a car wash on Laurel Cyn Blvd/Victory which cost me $27 NO QUESTIONS ASKED! read more

They were busy, I knew I'd have to wait. I asked for 5 cash back so I can tip the guy, they charge for cash back. Bummer, other car washes don't - strike 1. I decided to walk to go get cash (at BofA) for the week and get the cash for the tip. I took about :45 min. I'm a slow walker, I stopped at 7-11, then Starbucks. Came back and my car was still the the tunnel getting washed! WTH? Strike 2. The guy drying my car, that was mostly dried due to the sun. Did a somewhat decent job, until I noticed the water spots on the mirrors, the lowest part of the car still had splash signs from driving in the rain. Strike 3, I won't return again. Id rather pay more or drive further to get it done right. Note: my car get washed regularly and I don't have kids, so the back and inside is always pretty clean. My suggestion: Go somewhere else. read more

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Worst car wash place ever. They truly just do not care. Wash advertised for $34.99 but was charged $38. Did not armor all all surfaces, just half. Did not look like they even did the passenger side. Half assed job for more than advertised price. Not to mention tip. I should have thoroughly inspected car before leaving, so that's my fault, but shame on this place for such crappy service. You would better off hiring a mobile service to come out. read more

The worse detailing I've ever had ..I've come here for years...but this was just a really poor job . I also think they burned my paint with the buffer ...won't go back read more

Never ever go to this place. They damaged my windshield, promised to take care of it and as soon as i left, they said something totally diff. Dishonest and shady owners. Had to give them 1 star in order to submit my review read more

Yelp Challenge 2016: 16/100 - It's a neighborhood car wash in a completely run-down (kinda ghetto) area of Sunland-Tujunga that has always been good to me. Nothing fancy. I come by for their Tuesday/Wednesday special which is $10.99 for regular cars - wash & wax - and $2.00 extra for trucks/SUVs. They are polite and efficient. I've browsed the other reviews, but at least in my experience, I've never had bad service and they haven't broken anything of mine! Quick in n' out service, which is great when you're in a Yelping hurry! Small shop with candy, greeting cards, air freshener & car accessories. Also a little air conditioned room with gumball machines, pinball machines (all out of order!), flat screen TV and two ($1 for 5 minutes) massage chairs. read more

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Here's an update and response from disgusting piece of trash ! That's how he talks to woman and to customers . What an embarrassment. Let's see what the higher up has to say . There's a screen shot of what this monster said . My first and last time coming to car wash ! Everyone is useless no body knows anything you have to go around in circles to get someone to help . The cashier is young and dumb guy that all he knows to say is sorry I'm just cashier . You charge $ and can't even say what it's included in the service . don't even try to explain anything because most can't really speak English or because of the accent is hard to understand anything . The one that wrote up my ticket tried to fool me charging me $25 and only wanted to give me just wash and clean when it includes more than that . I had to request a 2nd manager for this ridiculous experience. Yes it's Saturday but when I came there was only 5 cars with mine included . Don't try to tell me it's Saturday it's always busy when I know damn well Saturday's are busy but when I came in it wasn't til after . So don't leave my car out wet in the sun for over 25 mins . Then after I blew up then they want to do everything they should have been done with ! Never again so unprofessional . I'm so frustrated over an hour for a job that's all halfas* done . read more

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I did not plan this today.... I said get my car washed and I took particular car that I have if that I have purchased that had some engine issues... Eventually the engine overheated so bad the engine was replaced... That left the haze behind and had many people look at it they couldn't tell me anything... Ever Gelman there by the name of Ross big.. Is what a great job he did.... Very happy and not only will I recommend,.... I will keep coming back... read more

These guys are honest good people. If you have any problems with their service, they'll take care of you. You get a free car wash with oil change. The owner of the car the car wash, also owns the auto shop right next to it. read more