My car was in the shop today (a Friday) and I got the call at about 4:15 that it was ready. Uber…read morewanted $26 for the 4 mile ride. My fare with Metry was half of that and the driver, #83, Jeremy, was GREAT!! He arrived 10 minutes earlier than promised (I was VERY happy about that because I told dispatch the body shop closed at 5 and I needed them to come ASAP due to rush hour.) Jeremy was polite, an outstanding and safe driver and I was enjoying our conversation so much I wished my trip was longer. I've only had good experiences with Metry Cab and think they deserve a better rating so I hope this helps. THANKS so much to the dispatcher and to Jeremy for getting me to the shop in plenty of time before they closed. Support local businesses and this excellent Metairie "born and raised here" driver! As usual with native born New Orleanians, you find out within seconds that you know a bunch of people in common and share a lot of the same experiences. Gotta love it!

the lady answering the phone sounds upset that you called and bothered her for a cab ride…read more supposed to have sent a cab...waited a hour, called to check up on it, said that the cab got there before I made it outside. kicker is....I was outside waiting when I made the original call. customer service sucks.

As a child, my next door neighbors had three (3) United Cabs, and all of them were Checker…read moreMarathons. They had cab numbers 101, 227 & 475. The cool thing about cab number 101 is that it was the lowest numbered cab in the company, and from what I am told, it was the most desirable cab number in the fleet. But I digress. Even back then, I rarely had the need for a cab but I had a close relationship with these three cabbies and United Cabs is the only cab I have ever taken in those rare instances when I do need a cab. Like Yelper John L.H. stated, "If you have to take a cab in New Orleans, insist on United". Call me old fashioned, but when in New Orleans, I would always choose United Cabs over Uber and/or Lyft. They've been in business since 1938, so they definitely know the city. They have over 400 cabs and are also the largest fleet in the city. According to their website, " All Drivers are: Licensed FBI Background Checked, Finger Printed, and Drug Tested. All Vehicles are Equipped with Cameras. All vehicles equipped with credit card machines for your convenience. They take Cash & Credit Cards. All Vehicles Pass An Annual 27-Point City Inspection Before Allowed To Carry Passengers". Do yourself a favor, if you need a professional lift, choose United Cabs. You'll have the peace of mind that you are using the best service in the city.

Unlike Uber or Lyft, United cab comes anywhere in NOLA and comes on time! They got cabs always…read morewaiting right at the airport! If you need cabs in the city and want to find one instead of call one, they like to wait at Harrahs casino. These drivers really know the roads and how not to get stuck. During Mardi gras; I rode with about 6 different drivers and they were all super nice wonderful folks! I wish I had know about united cab sooner, because Uber and Lyft have done my friends and I super dirty. United cab does it right.

It's one of the best companies I've worked with to date. I live in another state and needed…read moreservices for a client. From the quick response to the minor details, they were amazing!!!! I will definitely recommend and utilize Metro Taxi Services again!!!

Deff. Not ur go to taxi service if ur worried about the ride as I. Looks and riding in style,…read moreHOWEVER IF UR USINING IT FOR ALL THAT IT INTENDED FOR JUSTVTHAT A TAXI SERVICE IM GOING TO SAY THEY NAILED IT!!! Super fast service from start to finish!! 5stars becuz again they strait nailed it from the very beginning from first point of contact the call rep was super nice and very polite!! He spoke loud and clear. The curtesy call to let me know my taxi had arrived and was outside was supposed to be around 25 minutes and called not even 15 minutes later and then the driver himself was ur average Joe Schmoe taxi driver and u could do tell he was well seasoned and had many many years n miles under his belt with the same taxi cab company his whole 20some years (which I think says a lot right there!!);) During my first ride cab ride like ever besides nyc he would tell me little cool fun facts about Baton Rouge band I felt safe and secure the entire trip!! Arrived very promptly he gave me his card and was very polite and sweet and answered quite a few questions for me! He even was very polite to offer to wait with me and i just thought that that was such a nice gesture giving the known facts I'm a single petite middle aged woman(37and a half lol) all by her lonesome and Baton Rouge isn't the safest of places so yeah that's was pretty freaking awesome of u ask me!!! But I told him no no go ahead I'm sure he had things he had to do or other rides or something but he insisted he could wait but I had to go in fix my sugar w some shake anyways so but yeah long story short superb exp. And deff will recommend and deff. Will use not only again but every single time I Need a taxi service while I'm intown !! Thanks guys so very much!! Keep doing the old school basics!!! 5‍

We adore Buddy!!! We used him for a week back in 2011 and he's been our cab driver every time we…read morereturn to NOLA. He doesn't work many nights....mostly day shift....but he keeps a very clean car and he is a character and a half. He will tell you all about New Orleans, The Saints and he will not let folks go to a part of town they don't belong in.

I called to make a reservation for same day pick up but with a 2 hour notice. The guy said yes and…read morehe'd meet me at 1:30. As a visitor I didn't know there is two of the same restaurants in French quarter. The driver never asked me to confirm the address just that he would be there. Well sure enough I waited out side where he told me but we were at two different restaurants. He called me asking me where I was and it wasn't until I told him the cross streets we realized we were at two different areas. He Sartre yelling at me and just hung up, never showed, so I called Uber. They were there within 4 minutes Just saying if this is your business you might want to ask questions before assuming you know where your clients are.

The cab ride from the airport was fast, minimal traffic and the driver was serious about getting to…read moremy final destination quickly. The vehicle wasn't the most hygienic, and as long as you know this, the ride will be tolerable. It's a straight fare of 36 dollars and the driver wasn't very fluent in English, said something to me near the end of the ride that wasn't meant to be rude but I understood what he meant when it came to recognizing the difference in hotels downtown as my final destination.

I had an amazing driver and tried to lure her. The car was impeccable. Her driving and driving…read moreabilities were impeccable. I explained to her my situation and explained to her that I was a driver. When I finished talking to her she said "wait, what?!?" Are you kidding me. I said look at the site and it you have questions call the boss. She said "DAMN, Tell him I got a chauffeur license and all"! Had to explain to her that I have my class D as well. I said "girl, the world is changing fast. -BEST DRIVER EVER! Love and Ur the best. Send me a pvt msg.

2.1 mile trip turned into a 16 mile trip to French quarter…read more Then had to pay for return to hotel at twice the cost. This was criminal.

Prompt, clean & courteous. I pre-booked a pick up. They were…read morehelpful determining what time would be best to reach my destination. And when I forgot to get a receipt, they were able to send me a receipt after the fact. I totally recommend.

The cab arrived quickly, brand new car, immaculate, pleasant and professional driver! A great…read moreexperience!

Great experience with this transportation service. We booked them on short notice during the…read moreholiday season and what a relief! They quickly confirmed all the details by text, which we really appreciated. They were especially attentive to our needs--we required a rear-facing toddler car seat, and they brought a clean one that was installed. They came on time (early!) on a freezing cold morning with a warm car. Traveling with a toddler felt easy and stress-free. Special shout-out to Barbara for being so friendly and welcoming. Highly recommend!

Eric is amazing! He is extremely communicative and accommodating. We had a large group which…read moreincluded small children. The next time I return to New Orleans, I will be using his service. I strongly recommend him!

Amazed by the amount of great reviews, I decided to call Michael for our car service to and from…read moreour hotel and airport. I emailed him two months in advance and he was so communicative with me, gave me a fair and great pricing. Furthermore, I love supporting privately owned and small companies, because I value their dedication and amazing service. A week before our arrival to New Orleans, he followed up with me, confirming arrival times and flight number. As we arrived, he was already waiting at the baggage claim and along with hand-held sign with our name on it. We loved that without having to repeatedly call and worry where he is parked or where he is waiting. His luxury SUV is pristine and a beauty--a black Lincoln Navigator. There was so much comfort and leg room and his car was air conditioned already along with our seats. He also handed us two cold bottles of water, which we greatly appreciated after coming from a long flight. He drove us to our hotel and the ride was so smooth and we felt so safe that I fell asleep! Haha! Michael is wonderful in his demeanor, his personality and his service. On our last day of our vacation, he was already at our hotel exactly at 3:15 pm with the SUV ready and set to go to the airport. We will always remember Michael for our transportation needs and hope to come back to New Orleans. Very nice, courteous, and professional man.

Mike was great! Excellent service, on time, friendly, and provided a great overview of New Orleans…read moreas we drove into town. Mike even picked us up at 4:30 am for our flight back to California. Highly recommend!