As a child, my next door neighbors had three (3) United Cabs, and all of them were Checker Marathons. They had cab numbers 101, 227 & 475. The cool thing about cab number 101 is that it was the lowest numbered cab in the company, and from what I am told, it was the most desirable cab number in the fleet. But I digress. Even back then, I rarely had the need for a cab but I had a close relationship with these three cabbies and United Cabs is the only cab I have ever taken in those rare instances when I do need a cab. Like Yelper John L.H. stated, "If you have to take a cab in New Orleans, insist on United". Call me old fashioned, but when in New Orleans, I would always choose United Cabs over Uber and/or Lyft. They've been in business since 1938, so they definitely know the city. They have over 400 cabs and are also the largest fleet in the city. According to their website, " All Drivers are: Licensed FBI Background Checked, Finger Printed, and Drug Tested. All Vehicles are Equipped with Cameras. All vehicles equipped with credit card machines for your convenience. They take Cash & Credit Cards. All Vehicles Pass An Annual 27-Point City Inspection Before Allowed To Carry Passengers". Do yourself a favor, if you need a professional lift, choose United Cabs. You'll have the peace of mind that you are using the best service in the city. read more

Unlike Uber or Lyft, United cab comes anywhere in NOLA and comes on time! They got cabs always waiting right at the airport! If you need cabs in the city and want to find one instead of call one, they like to wait at Harrahs casino. These drivers really know the roads and how not to get stuck. During Mardi gras; I rode with about 6 different drivers and they were all super nice wonderful folks! I wish I had know about united cab sooner, because Uber and Lyft have done my friends and I super dirty. United cab does it right. read more

I took a taxi from the New Orleans airport, and the driver was so cranky. I could barely get him to understand where I was going. Then when I was coming back I called for a ride with plenty 30 minutes to spare. They said it'll be there at 1:30 and they called at 1:30 and said oh now it's gonna be 20 minutes later maybe. That's just not the way to run the car service. Too bad because Uber is too expensive. read more

We were quoted a price of $27 to go from the West Bank to the Carnival Cruise dock. When we arrived at the dock my brother was charged $40. After the cruise we made the mistake of calling the same cab company. At the end of our ride, before I handed the cab driver my credit card, I asked what the charge would be. He said $40. I went ahead and gave him my card, but when I got my credit card bill, I had been charged $60 for what was originally quoted as $27. My advice is not to call this cab company at all--but if you do, get a price up front and pay cash. To their credit, I spoke to a man named Ron at their office and was able to get a $20 refund put back on my card. But not a lot of people would know to do this, or be willing to put in the time and effort. read more

I've used this Cab service twice a day six days a week for four years. During the day, I'm always pretty happy with them but at night it's absolutely horrible. I even tried to call dispatch five times tonight and they would not answer. I had to walk 3 miles home by myself in the dark night and a bad neighborhood Because they had no problem of not answering the phone calls.. I thought they were on my side, but they obviously are not. I've spent so much money on United Cab and as a bartender ive sent so many of my patrons to use them. I'm over it and I won't deal with it. I was honestly trying to support local drivers, but they screwed me over in the end. read more

This once proud local driver owned business has turned to crap. Drivers are completely unfamiliar with the city. Literally having NO knowledge of alternative routes., landmarks, or well known hotels. They also have a limited knowledge of English. Recently took 1 hour to go from MSY to central uptown as the driver had NO knowledge of Airline drive, Causeway etc. Followed GOOGLE on I10 to Claiborne (one of the most violent streets in NOLA) and then doubled back to the Tulane area of uptown. Attempted to direct her to an alternate route but she could not understand English. read more

Scumbags. Tried to charge me $100 to go from the New Orleans Marriot to the airport, which is a $36 flat rate, because it was the Saturday of Mardi Gras. Cab #1091 working on Feb 10, 2024 at about 3 pm if they want to fire him. Next cab I saw did it for the $36, and gave him a $20 tip. read more

I had asked repeatedly for a precise price estimate and was not given a total but when I demanded to know... I looked up how much per mile online and saw 1.30 to which the driver said no it will be 2.50 which I admit was a little high but ultimately agreed because uber was doing a price surge due to demand. This incident occurred Tuesday 10/29 and it was a ride from airport to northshore approx 50 miles which calculates to 125.00 which was cheaper than uber 145.00. However when arriving at my home to be dropped off was told it will be 150.00 and when I said all I have is 140 in cash was rudely demanded I pay 150 and that it's not his fault I spent all my money. He said if I didn't have enough cash I could pay with a card but it's a firm $150.00. Not matching what the original quote formula states. Total scam!! Fuck them! read more

Driver charged $46 on a $36 fare using a square, not the in car terminal claiming it was broken. Told me the $36 rate was wrong despite being told it was the rate from the hotel, and despite it being on the car itself and being regulated by the city. Even with a bag fee and two bags that still only should have been $38. Thought maybe it was a rogue driver skimming and called the company to let them know about my experience but they hung up on me. Edit to add: Called back in, got the run around again. Told them that if I couldn't resolve the issue with them then I'd escalate to the city. Finally got in in touch with a Will who appreciated the heads up. Seems like maybe it was a driver issue and they'll handle internally. Adjusted from 1 to 2 stars. The ride was still not great and the customer service experience getting to this was less than ideal. read more

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Used on arrival into MSY and, upon leaving the French Quarter, nabbed a cab dropping off. The driver was friendly and happy to take up to the airport as a hop in. He made a little small talk & pointed out a few things along the way. Prices were better, & it was more convenient, than the shuttle as we had 2 people. This was just before the full hit of COVID-19 & both drivers ssid things were kind of slow but it was business as usual and they were happy to be doing their jobs. Props to both, and especially our return driver who really stood out as exceptional. Reasonable prices, safe driving & timely. read more

Made an appointment for the airport and they never showed up. I almost missed my plane, but Uber came through. Another time, my parents like to support cabs so we called for one at the restaurant in the warehouse district to go uptown, the cab didn't show. Luckily, Uber came through. Final time Uber was surging due to KdV downtown. Figured I'd call a cab to get from uptown to Metairie for my kid's much anticipated Pokemon tournament. Again, cab never showed and ruined the night for the kids. I used United Cab so often growing up that its one of the only phone numberd that I remember from memory. Now they are a total, unreliable, let down. read more

We recently used the app to pay for a cab ride from Hilton Garden inn to the Airport which is a set fee of 36.00 for the cab compa ies per the city of New orleans.We made payment with the app and it charged us 40.00 plus an 8.14 tip which I never agreed to. When I asked the driver why it was not the standard fee of 36.00 he told me the dispatcher programed in that we were going to Layola University, not the airport. I was there when the front desk called the cab and she said the airport was our destination. The cab driver asked where we were going and I told him the airport. Yet they overcharged us. Do not trust this cab company they are using underhanded means to extort money from passengers here. read more

United Cabs This is the area's cabbie "co-op" and the largest service. Historically, their drivers were almost all natives, some retired police officers. Today, there are many muslims & other foreigners driving here, and for others. Requesting a Spanish speaking driver may help. United is the best of those available. Caveat: In Metro New Orleans, avoid "Patio Cabs". Tip: United Cabs does service the main airport; "Moisant Field", AKA "Louis Armstrong Airport"; BUT, one cannot get them from the cab line, one must call them directly. We try to pre-arrange pick-up's with United Cabs, as some of the "approved cabs" at the airport are just horrible. And I mean HORRIBLE! This is based on politics, as the airport is not in New Orleans or Orleans Parish; it is located mostly in Kenner, LA, in Jefferson Parish. Please take this as a warning from a local, and be advised. Beware FAKE "Uber's'" here; use United Cabs. Rick (MD) read more

To the management staff united cab service has to get better. It's a sad day in the city at 2;00 in the afternoon someone is waiting on a cab for 2 hrs . and 15 minutes. (NOT GOOD) THE service use to be much,better get back to what use to work giving service to uber and Lyft. Community people and seniors need to get around we paid for good service. Long time rider read more

Driver claimed credit card machine was not working in an obvious attempt to double charge. He locked the door and would not allow me to exit. I had to dispute the fraudulent charges with my credit card company. read more

It can be rather difficult to review a cab company based on a single experience so take this review as you may. I called United Cab on the recommendation of a friend who lives in the area since Uber is just getting established in New Orleans, the cab arrived within 5 minutes of me talking with the dispatcher. The cab was extremely clean and in good working order the driver very friendly and we were able to have a conversation with him during the drive. The drive through New Orleans mid day can be rather challenging with all the construction work going on but he seemed to work his way through the narrow streets without an issue. He picked us up on Jackson a few blocks east of Magazine Street and dropped us at the corner of Bourbon and St. Phillips for a mere $11.25 plus tip. It was a great experience and if this is like anything close to the normal way United does business I'm a customer for life. read more

United Cabs - Taxis Near Me - New Orleans, Louisiana

My wife and I used this cab service while vacationing in NOLA. I liked that the cab service accepts all major credit cards. I don't like how the drivers state that they would rather you pay in cash. Shady. After calling and placing a cab request, we never waited longer than 15 minutes. Generally the wait was about 7 minutes. Often times though, it took me longer to get through to dispatch since the lines were always busy. Frustrating. We had one cab driver pick us up and stated that he needed to drop his current passenger off first. Wasn't a problem until he tried to turn the meter on for our ride at the current passengers drop off location. My wife firmly stated that the meter not be turned on until we were at our original pick up location. The cab driver did as instructed but was seriously miffed about it and called us "babies" as we exited. Cab fares rack up quick and we were not going to pay for and additional 5 blocks + standing time in traffic! I'm glad that I don't have to use a cab service on a daily basis. Cutthroat business. Yikes! read more

United Cabs - Pay with your credit cards. Save your cash for the cash only bars. - Taxis Near Me - New Orleans, Louisiana

Reserved a van for my family to the airport on an early morning flight. When I made the reservation, they asked if I was paying by cash or card and I told them card. When we got to the airport the driver had no way of taking my payment and tried calling in to have them run it over the phone. Nobody could help this frustrated driver (not his fault) and j had to find an ATM inside the airport to pay him in cash. I would not use these services again, and will stick to Uber. read more

WE booked an earlyish United Cab to the airport the night before. When it became apparent that we would be running early, we called and spoke to a real, live person, who assured us it would not b a problem to move the time up. We got a robo call alerting us that the driver would be outside in 15 minutes, then a text 5 min later stating that he was there waiting! Dwight ( an amputee no less) was personable and friendly, and a safe driver to boot. It is unfortunate that his car was kind of dirty, and my son did notice that his license expired in 2019! Also, I assume because of his prosthesis, he did not get out of the car to help us with our bags. Still, I would definitely ride with him again. Seems like a nice guy. I wish him well. read more

To Whom It May Concern, On April 26th at 11:15 pm at the intersection of Iberville and N. Peter's while walking through an uncontrolled intersection my wife and I were nearly hit by a United Taxi Cab #1091. After coming to a stop the driver rolled his window down and stated "get the f' out of the street!" I attempted to inform him that we were in a pedestrian crosswalk to which he stated he did not need to stop because there was no stop sign for him. The driver then drove off yelling obscenities. I'm concerned for the publics safety that this commercially licensed driver does not hold the public safety of pedestrians to a higher regard that a professional driver should. Additionally a driver with this temperament is ill equipped to care for the safety of his ridership. At a minimum my hope is that this driver have his commercial license status reviewed. Thank you for your help with this matter. Laynne Cooley read more

you would think in a time where Uber an Lyft is all the rage, the service you get would be better. the dispatcher is rude an absolutely no help. the drivers are lazy an also rude. Lets just say I'll walk before I EVER use this serv again read more

We were told over the phone they would be at our location in 5 minutes. They took 30 minutes to arrive. The next time we needed a ride we up loaded Lyft. Arrival times were with in a couple of minutes and a lot cheaper. You just lost a faithful cab customer. read more

This cab company has a monopoly therefore they think they can get away with anything including lying so they can keep you waiting for over a hour. read more

Would leave 0 stars if possible, a disable client of mine waited 2 hours for a taxi that was request 40 mins in advance. Our staff called multiple times to get a eta on the driver and the dispatcher was not helpful at all!!! the client 70 years plus waited outside for 1 hour in a half. we are still waiting for the taxi as I'm typing . I get the city is busy today but this is just ridiculous!!!!!!!!!!!!. I hate it!!! read more

Waited for over hour for United cab at dentist. Made numerous calls being told 10 minutes every time. Finally asked valet at hotel across street to call cab. He called and United was there in 2 minutes. Guess they cater to tourist, locals be damned. BTW, driver was very friendly so I have to think it's dispatcher sending cabs out for hopefully big $$ trips to the airport. I'm disabled and felt completely helpless and abandoned. After valet summoned a cab he helped me across the street, even stopping traffic. read more

Cab never showed after an hour and a half after 3 phone calls and was told cab was on the way.

Awful stay away. We did a airboat tour and the guy driving cab 1038 was great but my girlfriend left her phone coming back. Customer service is non existent. Every time you call your put on hold and "they will look into it". Stay with Uber and Lyft. At least they will give you a response. I can't say enough do not use them! I at one point asked to speak to a supervisor and was put on hold for 45 minutes and hung up on. read more

Waited for a United Cab in New Orleans for almost 3 hours. Phoned them up every 15 to 20 minutes to be told, cab will be there in a few minutes. I had groceries, Pizza Hut, it began to thunder and lightning and I phoned again to be told, don't worry, it'll be there in a few minutes. 20 minutes later it started to rain, I caved and used Uber who charged me more than twice what the trip should have cost. If I had used Uber earlier, it was charging 3 times the normal cost of the trip. Moral of this tale of woe, don't get caught in New Orleans without your own transportation. read more

Slowest taxi on earth. Late by 45 min. Mfor the pick up. If you can't provide a scheduled pick up 70 min prior don't take the f€£kin ride request. Simple. Ugh!! Missed the job interview. read more

Most unprofessional company I have ever dealt with. Booked a cab to the airport for 3 o'clock 4 hours in advance and the cab still hadn't shown up at 3:30. I called them asking when he would arrive and the operator kept telling me he'll be there shortly. I asked him when exactly and he kept saying he'll be there shortly and hung up in my face. Fifteen minutes passed and still no one showed up. We ended up taking an Uber and almost missed our flight. Never dealing with this company again. read more

Called this cab at 4 o'clock, i was told 15-20 mins. Waited literally an hour. I call back and The same person picks up and says 15 more mins. Firstly, if you have no drivers available. You need to be HONEST with paying customers. I personally don't mind supporting local drivers,but you're ultimately not communicative, and being up front about wait times. Im very confident that Lyft will definitely have YOUR customers. The third time i called back,the same dispatcher said 20mins. Ultimately recanting the first promised timeline. This is UNACCEPTABLE. And i won't be supporting this again read more

Our hotel called for United Cab so that 2 older women visiting New Orleans could go to a Christmas light attraction in city park. We only wanted to go if we could be safe. It was a cold night as well. The ride took forever because the driver scammed us into believing he couldn't find the entrance to the attraction. We rode around seemingly forever trying to find it - the cab fare was $25. As he was letting us out he said he was going off duty, but would help if we ran into a cab problem when we were leaving. He gave his name, Joe, and phone number on a United cab business card. When we did leave we called the same cab company to pick us up. We called them back after a half hour when no one came. After an hour and a quarter we were hurting from standing that long and we were freezing and desperate. I tried to call Joe with no luck; I am sure he only offered help to get a tip. my friend happened to notice an Uber dropping someone off and begged her for a ride. The driver figured the amount at $10! It was a 10 minute ride not a half hour ride. We gave her $20 for helping us. But we didn't know the area and we were scammed for it. I would absolutely avoid United Cabs, inc! I also told our hotel what happened so they would think twice about about using this company in the future. read more

I slipped getting into the cab and was really hurt the cab driver of 0446 couldn't be bothered to get out of got cab and check on me let alone roll down the window and ask if I'm OK. He just sat there in his cab till I told him to get outta here while still sitting on the ground. Strangers who saw what happened showed more compassion. read more

I will never understand the honking especially at 6 AM on a Saturday morning. They don't just do a quick honk they sit on the horn! Omg the worst. We have an account with them and this is so annoying I don't want to use them anymore. This is second time I have been woken up in the early morning. The first time I had to go downstairs to tell them to STOP!! If this let post a video I would. read more

In general, I prefer not to take cabs (I'm cheap. I walk. Or if it's too far and if I can get there by public transit, I'll opt for that). But sometimes you're looking at none of the above. A good cab company is nothing to take for granted and by "good" I mean, once they've provided great service 90 percent of the time. This can be your saving grace late at night or when caught in a downpour with no umbrella. Yep. You've gotta give credit where credit is due. And so, I am! Thank you, United for saving me from walking 2 miles home in the pouring rain the other evening. It seemed it was impossible to get through to any cab line, other than White Fleet and they kept telling me they had no cabs in my area (Magazine St. and Napolean. You know, a really obscure part of town. WTF?) I make it over to St. Charles, fully expecting to wait it out an hour for the Trolley when a black and white car came my way, as they have in the past. They've been reliable in taking me to the airport, too. Crucial when you're a "let me leave at the last possible moment" kinda gal. Once I got over the whole "you may or may not get a cab that takes cards" thing (ask when you call for one or before you get in one), I decided I was a fan. All you need in a cab company is dependability, really, but I also want to add that the drivers, for the most part, have been extremely friendly. My driver got a little bit lost the other day and shut off the meter in order to make up for it. Niiiiice. I didn't expect that (read: I'm used to NYC cabs where they will purposely go out of the way to rack up the fare and then yell at you if you dare point this out... which I do, believe me). read more

Oh, United Cab. You've taken me to and from the airport for $33 + tip each way, usually for 7am flights when no one can be persuaded to get up at the asscrack of dawn and give me a ride. Your phone number is one of the very few that I have memorized, which is useful when my data connection isn't working and I need to call a cab. 504.522.9771. It's been engraved into my brain since freshman year. You've taken me out on the town, and home after I've had too much to drink, and once you even took me to run errands after losing the *only* key to my car. You're surprisingly prompt to appear when I call for a cab to pick me up from my house, and you also evidently do all kinds of things like pick up food from a restaurant that doesn't deliver, and will even go grocery shopping for me if I give you a short shopping list. These things are hard to believe, but your website tells me it's true. Now, if only I'm able to remember this the next time I require tachos at 3 am and 13 has stopped delivering. It's hard to believe such a thing could be true, but I have no choice but to assume you'll live up to your word until I actually try out this rather awesome service you claim to offer. read more

United Cabs - from website - Taxis Near Me - New Orleans, Louisiana

Circumstances deposited me at the New Orleans airport at, perhaps not exactly the asscrack of dawn, but in the general vicinity. The cabstand looked as though it had been vacant for years. I quickly called up United, and the lady couldn't have been sweeter. At 5:36 am, she told me a cab would be there in three minutes, and we were headed for our hotel by 5:39, with a minor detour to drop off a tax attorney trying to get home...a slight inconvenience which saved us a few dollars.* As with nearly every other United experience I've had, the driver was courteous, affable, and willing to chat if we were so inclined. This man may have peppered the poor lawyer with a few too many questions about his mother-in-law's audit issues, but it was as easy a ride as I can remember. When I first moved to New Orleans, natives always told me not to take any other cab companies, or I was risking life and limb. Of course, I am an idiot, and I tend to ignore good advice (I've used Bell, American, etc.). And while I thankfully haven't truly regretted getting in any strange vehicles, I have generally found United cabs to be the cleanest, and staffed by the most courteous, professional drivers. Nowadays, when I'm back in town, they are my first call, as they haven't done me wrong yet. Well, except during the Gras, but really everything in the city goes to shit then. ____________ *Airport rides are $33 for 1-2 people, $14 per person after that. Please tip your drivers. read more

Horrible, horrible dispatching. They have the largest fleet in NOLA but somehow can't make it to pickups. I have nearly missed flights because of their inability to pick me up in central locations. Some drivers smoke in the car, and plenty others will refuse certain payment methods and come up with any excuse under the sun. There are also the ones who scream on their phones, run red lights and take other stupid risks. I know a lot of this has to do with traditional cabbie mentality, but I've ridden many a cab and had enough drivers to notice that there's something off with both United's management and drivers. read more

United Cabs - Driver smoking a cigarette. - Taxis Near Me - New Orleans, Louisiana

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Horrible move changing the phone service of your company. I have used United regularly for yrs but just called and instead of the familiar and often warm voices that usually greet, I git instead a guy who sounds like he doesn't even live here, took forever just to spell a simple word, asked if I was using cash or credit (all cabs should and usually are equipped for both). He had my history and still couldn't tell where I was going. When the cab got to me, thankfully, he expressed that he was guvwn completely different destination than what I stated. What happened United? Please tell me you did not fire the competent dispatchers. read more

If you have to take a cab in New Orleans, insist on United. Unite employs the best cab drivers who will not rip you off, or take advantage of you. United has been ferrying passengers all over the city for years. If you don't use United don't blame me when you end up getting taken for a ride. read more