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    Recommended Reviews - Uber

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    I took Uber yesterday and it was 6.42 to CVS. On the way back I t was 12 dollars. It said I had two drivers. The next thing is Uber submitted multiple charges to my bank from 130.00, 97.00 and 87.00. my bank stopped them and issued a fraud alert. I tried calling Uber but there is no way to talk with a live agent. So I set multiple chats. They said everything is fine that I need to change passwords. That was not the problem as they are still trying to charge my bank. I have chatted with them numerous times to no avail. Does anyone have a valid number for uber

    Uber receipt they sent me afterwards

    Yeah, I will never use Uber again. I have used Uber plenty of times in the past and my drivers have been great, but the company itself can go *** *** ***. I used them yesterday twice. Going from home to the French Quarter and back again. Drive to the French Quarter, no problem with the pricing. Going home, a bunch of BS. The price I was charged was in direct violation of several federal anti-trust laws. You can't tell me what the price is and then send me a receipt with a "book fee" that shows a total that is almost double what was shown when I scheduled the ride. I used the rideshare to get a 20% discount. The fare was $16.96. No one else booked so I was supposed to get that discount, but I did not. So, per my receipt on my phone, including the tip of tip was $17.64. But, lo and behold, when I got the email receipt and saw the charge on my bank account, my total was $29.63!!! They had added a "Booking Fee" of $12.95!!! WTF?! Uber adds a "Booking Fee" which was NOT in the original receipt nor specified on my phone, but yet they illegally state will be shown in the price when you book the car. Per their "Help" page, last paragraph: "The fee is based on various factors, including the trip's origin city and distance, and is included in the price you see in the app before requesting a ride." I call UTTER BS. Then, when I click on the information icon, you lie and say the booking fee was shown, which it was NOT. When I attempted to get help, this option was NOT available in the help menu. I wonder why? Because you know that what you are doing is illegal and you don't want to be called out on it? Should I be forced to use Uber in the future or a friend uses it and I am forced to ride with them, I will advise them to take a screenshot of the price given when they book, and when they are screwed by you to present that screenshot, if able when they then dispute the final charge on the receipt. I will also be filing a complaint with the state attorney general and the FCC. Perhaps I should look into an attorney who is interested in pursuing a class action lawsuit since your corrupt @$$ has been losing left and right with your corrupt and unethical practices in California, New York, and other states.

    Uber has always been quick to respond back to me the few times I've reached out to them.
    Steve I.

    I use Uber moreso for my friends than for myself but love it when I do actually use them. I can't say I've ever had a bad experience with them here or elsewhere for that matter. Most of the drivers are nice and their cars have been well-maintained. I would definitely choose Uber over a taxi any day of the week. The app is so user friendly and makes it such an easy experience. Just yesterday I got an Uber for my friend to get home and they charged me $29 instead of the usual $9-10. I do this same route for my friend at least once or twice a week so I know what price range it should be. I contacted Uber around 4am and by 10am they emailed me back saying they would correct the charge. Uber is such an added benefit to many of us in this city! I'm glad Uber is here in NOLA because we love to drink and have a good time in this city.

    Easy does it

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    4 years ago

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    1 year ago

    We have used Uber the whole time here in NOLA and it has been fantastic each and every trip! Worth every penny and we always felt very safe!

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    4 years ago

    Ruth arrived on time. She was a good driver. The trip was all you could hope for. Easy trip to MSY.

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    Page 1 of 3

    Ask the Community - Uber

    Review Highlights - Uber

    Each Uber ride featured a very nice vehicle and a friendly driver.

    Mentioned in 3 reviews

    Read more highlights

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    United Cabs

    United Cabs

    2.2(305 reviews)
    8.0 kmCentral City

    As a child, my next door neighbors had three (3) United Cabs, and all of them were Checker…read moreMarathons. They had cab numbers 101, 227 & 475. The cool thing about cab number 101 is that it was the lowest numbered cab in the company, and from what I am told, it was the most desirable cab number in the fleet. But I digress. Even back then, I rarely had the need for a cab but I had a close relationship with these three cabbies and United Cabs is the only cab I have ever taken in those rare instances when I do need a cab. Like Yelper John L.H. stated, "If you have to take a cab in New Orleans, insist on United". Call me old fashioned, but when in New Orleans, I would always choose United Cabs over Uber and/or Lyft. They've been in business since 1938, so they definitely know the city. They have over 400 cabs and are also the largest fleet in the city. According to their website, " All Drivers are: Licensed FBI Background Checked, Finger Printed, and Drug Tested. All Vehicles are Equipped with Cameras. All vehicles equipped with credit card machines for your convenience. They take Cash & Credit Cards. All Vehicles Pass An Annual 27-Point City Inspection Before Allowed To Carry Passengers". Do yourself a favor, if you need a professional lift, choose United Cabs. You'll have the peace of mind that you are using the best service in the city.

    Unlike Uber or Lyft, United cab comes anywhere in NOLA and comes on time! They got cabs always…read morewaiting right at the airport! If you need cabs in the city and want to find one instead of call one, they like to wait at Harrahs casino. These drivers really know the roads and how not to get stuck. During Mardi gras; I rode with about 6 different drivers and they were all super nice wonderful folks! I wish I had know about united cab sooner, because Uber and Lyft have done my friends and I super dirty. United cab does it right.

    Photos
    United Cabs
    United Cabs
    United Cabs

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    New Orleans Taxi Group

    New Orleans Taxi Group

    2.5(57 reviews)
    7.5 kmCentral City

    CPNL driver 1644 said flat rate of 20 dollars to go just under a mile. I told him the rates were…read moreposted on the side of the cab and that this was crazy. He demanded cash payment. If I wasn't with a drunk friend, I would have waited for the cops to arrive. Do NOT trust this company as I am seeing multiple of the same complaints. Thinking about calling City Hall as this is horrible for tourism.

    Frist off if I could give this company ZERO stars I would. We came to NOLA for the Taylor Swift…read moreconcert Oct. 2024 and we were not prepared for the scammy cab people that we encountered from this company. We took a cab from the airport to the hotel (16 miles) and it was almost $75. We ended up also taking this same cab company to a restaurant that was 11 miles away and this was horrible- the driver turned off the meter about 5 min into our drive which was sketchy to me and then (I was also using google maps at the same time as this seemed shady) he took the long way around on purpose and the ride cost us $85, when it should have been $25-30. I questioned the amount, and he got irritated, I did not want issues in a city with strange driver so I just paid him. After our meal the restaurant gave me the number for a local cab company which I called and when this cab showed up, the original cab driver drove over to us, he apparently waited for us at the restaurant for 2 hours. Come to find out this guy wasn't even supposed to be in this area! The driver got out of his black SUV, with his pants zipper down and started screaming at us and the other cab driver, saying "I waited for you guys, you have to come with me..... F@@K you then, go with this asshole..." The other cab driver stood up for us and told us that we were overcharged not only from the airport to the hotel, but also from the hotel to the restaurant. This is just sad, I Wonder how many other people are getting scammed by this cab company?? VERY DISAPPOINTED.

    Photos
    New Orleans Taxi Group - White Fleet #0346 cut me off, flipped me off, and then exited his vehicle to threaten me.

    White Fleet #0346 cut me off, flipped me off, and then exited his vehicle to threaten me.

    New Orleans Taxi Group - This is the crooked driver!!

    This is the crooked driver!!

    New Orleans Taxi Group - Scamming drivers employed by white fleet. Avoid at all costs.

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    Scamming drivers employed by white fleet. Avoid at all costs.

    Metro Taxi Service

    Metro Taxi Service

    5.0(4 reviews)
    111.3 km

    It's one of the best companies I've worked with to date. I live in another state and needed…read moreservices for a client. From the quick response to the minor details, they were amazing!!!! I will definitely recommend and utilize Metro Taxi Services again!!!

    Deff. Not ur go to taxi service if ur worried about the ride as I. Looks and riding in style,…read moreHOWEVER IF UR USINING IT FOR ALL THAT IT INTENDED FOR JUSTVTHAT A TAXI SERVICE IM GOING TO SAY THEY NAILED IT!!! Super fast service from start to finish!! 5stars becuz again they strait nailed it from the very beginning from first point of contact the call rep was super nice and very polite!! He spoke loud and clear. The curtesy call to let me know my taxi had arrived and was outside was supposed to be around 25 minutes and called not even 15 minutes later and then the driver himself was ur average Joe Schmoe taxi driver and u could do tell he was well seasoned and had many many years n miles under his belt with the same taxi cab company his whole 20some years (which I think says a lot right there!!);) During my first ride cab ride like ever besides nyc he would tell me little cool fun facts about Baton Rouge band I felt safe and secure the entire trip!! Arrived very promptly he gave me his card and was very polite and sweet and answered quite a few questions for me! He even was very polite to offer to wait with me and i just thought that that was such a nice gesture giving the known facts I'm a single petite middle aged woman(37and a half lol) all by her lonesome and Baton Rouge isn't the safest of places so yeah that's was pretty freaking awesome of u ask me!!! But I told him no no go ahead I'm sure he had things he had to do or other rides or something but he insisted he could wait but I had to go in fix my sugar w some shake anyways so but yeah long story short superb exp. And deff will recommend and deff. Will use not only again but every single time I Need a taxi service while I'm intown !! Thanks guys so very much!! Keep doing the old school basics!!! 5‍

    Photos
    Metro Taxi Service
    Metro Taxi Service
    Metro Taxi Service

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    Uber - taxis - Updated May 2026

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